Amy Florian
Book Description
“No Longer Awkward” is the definitive guidebook for professionals who want long-term relationships with their clients. Inevitably, those clients face divorce, aging, death, dementia, retirement, terminal illness, and other life changes. Yet professionals are never taught what to do and say to truly support them. And their clients will switch until they find someone who can. Avoid the well-intentioned mistakes most people make. Gain effective skills and protocols to guide clients through these tough times in ways that others can’t because they don’t know how. Find out what to write in condolence cards for different situations, what books to recommend, and what your clients wish you would do and say. Set yourself apart in ways that make a difference. Learn to do the right thing when your clients need it most, and you will also build life-time loyalty and referrals.
About the Author
Amy Florian, CEO of Corgenius, combines the best of neuroscience and psychology with a good dose of humor in training professionals to build strong relationships with clients through all the losses and transitions of life. An acclaimed speaker and expert, she is author of over 100 articles and the book “No Longer Awkward: Communicating with Clients through the Toughest Times of Life”. Amy is a former columnist for the Journal of Financial Planning who has been quoted or featured in the Wall Street Journal, Financial Advisor, Financial Planning, MSN Money, On Wall Street, ThinkAdvisor, Registered Rep, Investment News, Wealth Management, and Financial Advisor IQ. She holds a Master’s Degree and is a Fellow in Thanatology (the highest level of certification in the field of grief studies). Amy teaches a graduate class at Loyola University of Chicago, she has worked with over 2,000 grieving people, and she consults with firms, corporations, and individuals nationwide.|Amy Florian, CEO of Corgenius, combines the best of neuroscience and psychology with a good dose of humor in training professionals to build strong relationships with clients through all the losses and transitions of life. An acclaimed speaker and expert, she is author of over 100 articles and the book “No Longer Awkward: Communicating with Clients through the Toughest Times of Life”. Amy is a former columnist for the Journal of Financial Planning who has been quoted or featured in the Wall Street Journal, Financial Advisor, Financial Planning, MSN Money, On Wall Street, ThinkAdvisor, Registered Rep, Investment News, Wealth Management, and Financial Advisor IQ. She holds a Master’s Degree and is a Fellow in Thanatology (the highest level of certification in the field of grief studies). Amy teaches a graduate class at Loyola University of Chicago, she has worked with over 2,000 grieving people, and she consults with firms, corporations, and individuals nationwide.|Amy Florian, CEO of Corgenius, combines the best of neuroscience and psychology with a good dose of humor in training professionals to build strong relationships with clients through all the losses and transitions of life. An acclaimed speaker and expert, she is author of over 100 articles and the book “No Longer Awkward: Communicating with Clients through the Toughest Times of Life”. Amy is a former columnist for the Journal of Financial Planning who has been quoted or featured in the Wall Street Journal, Financial Advisor, Financial Planning, MSN Money, On Wall Street, ThinkAdvisor, Registered Rep, Investment News, Wealth Management, and Financial Advisor IQ. She holds a Master’s Degree and is a Fellow in Thanatology (the highest level of certification in the field of grief studies). Amy teaches a graduate class at Loyola University of Chicago, she has worked with over 2,000 grieving people, and she consults with firms, corporations, and individuals nationwide.|Amy Florian, CEO of Corgenius, combines the best of neuroscience and psychology with a good dose of humor in training professionals to build strong relationships with clients through all the losses and transitions of life. An acclaimed speaker and expert, she is author of over 100 articles and the book “No Longer Awkward: Communicating with Clients through the Toughest Times of Life”. Amy is a former columnist for the Journal of Financial Planning who has been quoted or featured in the Wall Street Journal, Financial Advisor, Financial Planning, MSN Money, On Wall Street, ThinkAdvisor, Registered Rep, Investment News, Wealth Management, and Financial Advisor IQ. She holds a Master’s Degree and is a Fellow in Thanatology (the highest level of certification in the field of grief studies). Amy teaches a graduate class at Loyola University of Chicago, she has worked with over 2,000 grieving people, and she consults with firms, corporations, and individuals nationwide.|Amy Florian, CEO of Corgenius, combines the best of neuroscience and psychology with a good dose of humor in training professionals to build strong relationships with clients through all the losses and transitions of life. An acclaimed speaker and expert, she is author of over 100 articles and the book “No Longer Awkward: Communicating with Clients through the Toughest Times of Life”. Amy is a former columnist for the Journal of Financial Planning who has been quoted or featured in the Wall Street Journal, Financial Advisor, Financial Planning, MSN Money, On Wall Street, ThinkAdvisor, Registered Rep, Investment News, Wealth Management, and Financial Advisor IQ. She holds a Master’s Degree and is a Fellow in Thanatology (the highest level of certification in the field of grief studies). Amy teaches a graduate class at Loyola University of Chicago, she has worked with over 2,000 grieving people, and she consults with firms, corporations, and individuals nationwide.|Amy Florian, CEO of Corgenius, combines the best of neuroscience and psychology with a good dose of humor in training professionals to build strong relationships with clients through all the losses and transitions of life. An acclaimed speaker and expert, she is author of over 100 articles and the book “No Longer Awkward: Communicating with Clients through the Toughest Times of Life”. Amy is a former columnist for the Journal of Financial Planning who has been quoted or featured in the Wall Street Journal, Financial Advisor, Financial Planning, MSN Money, On Wall Street, ThinkAdvisor, Registered Rep, Investment News, Wealth Management, and Financial Advisor IQ. She holds a Master’s Degree and is a Fellow in Thanatology (the highest level of certification in the field of grief studies). Amy teaches a graduate class at Loyola University of Chicago, she has worked with over 2,000 grieving people, and she consults with firms, corporations, and individuals nationwide.
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