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Thursday, November 12, 2026

Privacy Policy

Effective date: October 27, 2026

1. About This Policy

This Privacy Policy explains how C-Suite Holdings LLC (“C-Suite Network,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information. It also explains your choices, including how to delete your account.

This policy applies to:

  • The Website: c-suitenetwork.com and its related pages and subdomains;
  • The C-Suite Network App: our mobile membership app for iOS and Android;
  • The C-Suite TV App: our streaming app on mobile, connected-TV, and OTT platforms; and
  • our events, newsletters, emails, and other services that link to this policy (together, the “Services”).

This policy does not cover third-party websites, apps, or platforms, including Apple, Google, Roku, or Amazon, which have their own privacy policies. By using the Services, you acknowledge this policy. Please also read our Terms of Service.

2. Information We Collect

We collect information you give us, information collected automatically when you use the Services, and information from our service providers and partners.

Category Examples Website Member App C-Suite TV App
Contact and identity Name, email, phone number, company, job title Yes Yes If you log in
Account credentials Username, password (stored encrypted), login tokens If you log in Yes If you log in
Membership and purchases Membership level, purchase history, billing details Yes Yes If you subscribe
Profile and member content Photo, bio, directory listing, posts, comments, poll answers, messages, event RSVPs No Yes No
Device identifiers Device type, operating system, app version, device ID No Yes Yes
Push notification token Token that lets us send notifications to your device No Yes No
Usage and viewing data Pages and screens viewed, videos watched, watch time, features used Yes Yes Yes
Diagnostics Crash logs, performance data, error reports No Yes Yes
Cookies and similar technologies Cookies, pixels, IP address, browser type Yes No No
Communications Emails, surveys, contest entries, support requests Yes Yes Yes

Payment information. Card numbers are collected and processed by our payment processors, or by Apple or Google for in-app purchases. We do not store full card numbers. We receive only limited details, such as the last four digits and the transaction status.

Device permissions. The Apps ask for your permission before accessing device features. The C-Suite Network App asks to send push notifications. It may also ask for camera or photo access so you can add a profile photo. You can change permissions at any time in your device settings. We do not collect precise location data.

Information from others. We may receive information from service providers that run our member platform, events, and email, from OTT platforms about app installs and viewing, and from people who refer or introduce you as members.

3. How We Use and Share Information

How we use it. We use personal information to:

  • create and manage your account and membership and verify your identity;
  • provide the Services, including member content, events, communities, the member directory, and video streaming;
  • send push notifications, service messages, and updates you request;
  • process payments, manage renewals and cancellations, and run surveys and contests, including notifying winners and awarding prizes (participation is always voluntary);
  • send newsletters and marketing about our Services, events, and offerings, and those of our affiliated and subsidiary companies (you can opt out at any time);
  • understand how the Services are used, fix problems, and improve them;
  • keep the Services secure and prevent fraud and abuse; and
  • comply with the law and enforce our Terms.

We do not sell your personal information. We do not rent or sell personal information, and we do not use data from the Apps to track you across other companies’ apps and websites.

Who we share it with. We share personal information only as follows:

  • Service providers that work for us under contract, including our member platform (Fuse Box), hosting and video delivery providers, payment processors, email and SMS providers, and analytics and crash-reporting tools. They may use the information only to provide services to us.
  • App platforms, such as Apple, Google, Roku, and Amazon, as needed to distribute the Apps, deliver push notifications, and process in-app purchases.
  • Other members, for your directory listing (such as your name, photo, title, company, and bio) and content you share in the community. What other members can see depends on your membership level and groups, such as the Hero Club or Thought Council.
  • Event partners and sponsors, only when you register for an event or offer that says your information will be shared with them.
  • Legal and safety reasons, when required by law or to protect the rights, safety, or property of us, our members, or others.
  • Business transfers, as part of a merger, acquisition, or sale of assets, subject to this policy.
  • With your consent, or at your direction.

Website advertising. On the Website, we and partners such as Google may use cookies to show you ads on other sites based on your visits (remarketing). You can control this through Google Ads Settings, your browser’s cookie settings, or industry opt-out tools. Some business partners may also place their own cookies on the Website; we do not have access to or control over those cookies. This does not apply inside the Apps.

Links. The Services may link to other websites and apps. We are not responsible for their privacy practices.

4. Your Choices and Rights

Delete your account and data

You can request deletion of your account and associated personal data at any time:

  1. In the C-Suite Network App: open your account settings and choose the option to delete your account.
  2. Without the app: you do not need the app installed. Email us as described below or call 605-275-4075.
  3. By email: write to concierge@c-suitenetwork.com with the subject “Delete My Account” from the email address on your account.

We will confirm your request and delete or de-identify your personal data within 30 days. We may keep limited information where the law requires it, such as payment and tax records, or to resolve disputes, prevent fraud, and enforce our agreements. Deleting your account does not cancel an app store subscription; cancel that in your Apple or Google account.

Other choices.

  • Access and correction: view and update most account information in the App, or ask us for a copy or correction.
  • Push notifications: turn them off in your device settings or in the App.
  • Marketing emails and texts: use the unsubscribe link, reply STOP to texts, or contact us.
  • Cookies: control them through your browser settings.
  • Device permissions: change them at any time in your device settings.

Data retention. We keep personal information while your account is active and as long as needed for the purposes in this policy. After that, we delete or de-identify it, except where we must keep it longer by law.

Security. We use reasonable administrative, technical, and physical safeguards, including encryption in transit and secure servers. Only employees and service providers who need personal information to do their jobs can access it. No system is completely secure, so we cannot guarantee absolute security. Keep your password private and tell us right away about any unauthorized use.

Children’s privacy. The Services are for adults 18 and older and are not directed to children. We do not knowingly collect personal information from children under 13 or allow anyone under 18 to create an account. If you believe a child has given us information, contact us and we will delete it.

State privacy rights. Depending on where you live, including California and other U.S. states with privacy laws, you may have the right to know what personal information we collect and how we use it, to access, correct, or delete it, to opt out of sale, sharing for targeted advertising, or profiling, and to not be discriminated against for using these rights. To make a request, email concierge@c-suitenetwork.com. We will verify your identity before responding. You may use an authorized agent. If we deny your request, you may appeal by replying to our decision.

International users. We are based in the United States, and your information is processed and stored in the United States.

Changes to this policy. We may update this policy. We will post the new version with a new effective date and, for material changes, notify you by email or in the App.

Contact us. If you feel we are not following this policy, contact us right away:

C-Suite Holdings LLC
4916 S Technopolis Drive, Sioux Falls, SD 57106
Email: concierge@c-suitenetwork.com
Phone: 605-275-4075

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