Voice is said to be the most critical component of communication and communication is recognized as a necessity in this global world. Ideas, and how we communicate them are vital to our very survival today. Voice determines the way we’re perceived, understood, and treated.

Emotions. They can sometimes get the better of you. Have you ever had emotion interfere with a possible resolution or interfere in a conflict situation? If you’re like most people, the answer is almost certainly ‘yes’. Some people believe emotion is a valuable tool in facing conflict while others argue...

Famed political scientist Harold Lasswell once described power as the ability to decide “who gets what, when and how.”

Gender bias is something that becomes ingrained in us from the moment we learn to talk. Some would argue even earlier!

Who can forget the hit ’90s TV show Friends? The sitcom ran for 10 seasons and followed the trials and tribulations of Monica, Ross, Chandler, Joey, Phoebe and Rachel. We laughed and cried along with them as this group of twentysomethings navigated their way through life in New York City.

Nelson Mandela was arguably one of the greatest negotiators of the 20th century. In his country’s best interests, the anti-apartheid revolutionary bargained with a government that put him behind bars for 27 years.