C-Suite Network™

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Best Practices Growth Personal Development

Play The “No” Game

There are few things worse than being told “No.” We’ve heard it a million times. It might be the least fun part of any business! How do you fight the “no”s while keeping spirits up until you find a “yes”?

We wound up making a game out of it—It’s easy! The object of this game, the “no” game, is to count how many times you were told “no” before you finally heard a “yes”. Keeping track is part of the fun!

Using this game, you can find the average number of “no”s your team gets before they find a “yes”. Then, you can aim to come in under that number, using different strategies, skills, and tactics that you learn along the way.

Everyone on your team can play this game. After all, you all have the same goals, and you’re likely met with more than one “no” on a daily basis.

Here are the rules:

Find the Average Number of “No”s. Encourage everyone to compare their results and notes. Over the next month, keep track of how many times they heard “no” before they heard “yes”. Take the average for both each teammate and the whole team. In Barefoot’s case, the average number was seven!

 Then, when anyone complained about a “no”, we asked them how many times they’ve tried so far. If that number was four or five, we’d say, “You’ve just begun! You haven’t even hit the average yet!” And if that number was 10 or 15, we’d say, “Great! You must be very close—keep trying; you’re overdue for a yes!” We’d all have a laugh. Just thinking about this adversity as a game was enough to raise our spirits and keep us determined in our quest for a “yes”.

Ask on Another Day. This seems ridiculous, but sometimes our team asked the same person the same exact question on another day—and got a yes! Maybe their mood changed. Maybe they forgot they even said no in the first place. Or maybe they had time to mull it over and finally realized “yes” is the better option.

Ask Another Person. Maybe there’s suddenly a new decision-maker who wants to hear more about your proposition! Or maybe you’ll get another person who sees it differently. It happened often where we were stopped (or, rather, “delayed”) by assistants who wanted us to think they had the power to say “yes” when they really didn’t. Eventually, we understood their restricted decision-making abilities. We’d get the opportunity to speak to a higher-up (since the assistant was sick that day) who would say, “Yes! We definitely need this!”

Ask in Another Way. Have you been asking the wrong question? Or putting it the wrong way? Consider your request. Think about how the decision-maker would benefit from your proposition. Then ask how you can help solve their problem. Think about what will get you a “yes” and move on from there. Who knows—they might just need to hear something different.

Share What Works. When you finally hear the “yes” you’ve been waiting for, share with your team how you got there, so they can apply the same strategy. Make sure to include how many “no”s you heard before you heard one “yes”. How does it compare to the average? You can make this fun and educational. And most importantly, it can encourage the entire team.

Keep in mind—there isn’t really a “yes” or “no” in the business world. People can say no and later say yes. People can say yes and then avoid signing a physical contract! The real answers are “now” and “later”. You say no when you stop asking, so play the “no” game until they say “yes”—now or later!

For more, read on: http://c-suitenetworkadvisors.com/advisor/michael-houlihan-and-bonnie-harvey/

Categories
Growth Management Personal Development

What Executive Leaders Should Do During TOUGH Times

Many people are dealing with what can seem like insurmountable challenges right now – maybe you’re dealing with the aftermath of floods/wildfires/hurricanes/tornadoes/(insert your natural disaster here), economic woes, layoffs, or extreme budget cuts. Your team may just flat out not be getting along or working together productively.

While I wouldn’t say that being an effective executive leader is ever easy, I think we’d agree that serving as the top dog during prosperous times is a whole lot more fun than leading during tough times. Being a true senior leader is all about being able to rise to the occasion during those challenging times.

Don’t forget that in uncertain times, you are not the only one who’s stressed. Your team members likely have a tremendous amount of anxiety and as those negative emotions run high, they may vent their frustrations at a co-worker or colleague. As the stress continues, often fatigue and hopelessness set in.

Sorry to be such a “Betty Buzzkill,” but I do offer some remedies.  If you’re on the struggle bus, here are a few tips for dealing with the aforementioned adversity – and/or for anytime you want to be a better leader or just a decent human being.

1. Lighten up. Go see a funny movie or watch a sitcom, serve pizza or po’boys at lunch. Make sure that you take time for yourself to have fun, relax, and recharge your batteries. See my last blog on this one.

2. Be kind and compassionate. Obviously. Everyone is fighting battles that we know nothing about. Use empathy and put yourself in her shoes.

3. Communicate early and often. Now is not the time to hunker down in your office/bunker. Share information, be accessible to your people, and listen to the concerns of your team members.

4. Show interest and concern for each team member. Ask how his family is doing, what challenges he’s facing, and what specific help he needs. Everyone wants to feel empowered and in control. Focus on what action he can take and help him to identify appropriate ways of dealing with the challenges.

5. Be as transparent as possible. If you don’t know the answer to a question, admit that you don’t know. When you have less than positive news/developments to share, do so directly and with respect for how it will impact members of your team.

6. Get scrappy. This is the time to search for more innovative solutions. Get your team involved and tap into their creativity. Get them talking and brainstorming. This is a great way to get and keep them engaged, too. See my previous blog post, Make Your Meetings Meaningful.

7. Exercise. To burn off stress – and all those beignets you ate because you were stressed out. The endorphins will do you a world of good. Encourage your team members to do the same. Why not have a walking meeting?

8. Get enough sleep. Easier said than done, I know. But hopefully, all that exercise will make you tired so you’ll sleep like a baby. Nobody wants to deal with a cranky, sleep-deprived leader during tough times.

9. Spend time with family and friends – but not if they’re the ones causing you stress! Make it a point to be around people who lift you up and make you feel good about yourself. Rather than join the “ain’t it awful club,” surround yourself with positive people who are prone to taking action rather than sitting around whining about the situation.

10. Appreciate and thank others for their efforts. Make a commitment to thank or recognize someone (or three or five someones) each day before your head hits the pillow. I know you’ve heard about the research that indicates that gratitude is a powerful antidote to feeling “meh.” So do it.

Of course there are mornings that you wish you were Don Draper from Madmen so you could pour yourself a drink at 9:00 AM, but sadly, my friend, that would likely only make matters worse. Hopefully, these tips will help you to see these tough times as an opportunity to become a stronger, more effective leader.

Remember that as a leader, you are being watched! You are the role model, the example that others will follow. If you are determined and focused on the positive, likely your team will follow your lead.

CHIME IN:

  • How do you keep your team engaged during tough times?
  • What actions would you add to this list?
  • Post a comment below and share your experiences with our community.

For more resources on leadership and employee engagement, be sure to sign up for our monthly Ezine and you will receive our report: “7 of Your Biggest People Problems…Solved.”

You might also like:

For Leadership Success – Give Your Power Away

How to Redirect the Company Culture Ship

How Leaders Can Patiently and Gently Keep Their Team on Track

Jennifer Ledet, CSP, is a leadership consultant and professional speaker (with a hint of Cajun flavor) who equips leaders from the boardroom to the mailroom to improve employee engagement, teamwork, and communication.  In her customized programs, leadership retreats, keynote presentations, and breakout sessions, she cuts through the BS and talks through the tough stuff to solve your people problems.

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Best Practices Growth Leadership Personal Development

Shift Your Focus to the Positive

“The negativity around here is wearing me down.”

If you have ever said those words to a colleague, I have some tough-but-loving advise to offer you today . . .

If the negativity is getting to you, it is up to you to do something about it. You… and no one else.

You don’t have the time, you say? You are not negative other people are, you say? Well that could be true. But unless you do something to turn the problem around, you are part of the roadblock.

Here are two simple, time-efficient steps you can do today to transform your organization into a much more positive place to work.

Use the Power of Five-to-One

I recommend telling people five positive things for every comment that could possibly be interpreted as negative – so in effect, you are operating on a ratio of 5 to 1 in positive versus ambiguous or less-than-positive communications. This practice will transform your leadership on the job, and it will produce surprising transformations in the way you interact with your family members, friends – in fact, everyone around you.

Why? Because too many of us don’t spend enough time giving positive feedback. Some of us say nothing at all until they need to comment or correct something that we think someone is doing wrong. Over time, this negative pattern causes others to feel unappreciated and so defensive that when you approach them, they know that you are unhappy with them. Is that good leadership? Is it a good way to interact with the people you love?

In contrast, be on the lookout for good things and call attention to them in positive ways. Concentrate not on perfection, but on the progress and hard work that you see in other people. If you apply this philosophy consistently, everyone around you will be happier, more motivated and less distracted by worry. Please try it and again, let me know how it has helped you.

Express Appreciation Every Day

Expressing appreciation seems like a small thing to do. But just like using the Three Things philosophy, it exerts a surprisingly profound force on everyone around you. You can express appreciation to members of your family, to people who work for the same charities and organizations that you do – and to people you meet everywhere and anywhere as you go about your life.

If the babysitter you hired to watch your kids one night did an especially caring and capable job of it, mention how much you appreciate that. And then go on to do the same, by expressing appreciation for the gas station attendant who washes your windshield, to the waitperson who did an exceptional job attending to your family at a restaurant, to the woman who holds the door of the ATM to make life a little more pleasant for you instead of letting it close in your face.

Every time you express appreciation, you are creating a more positive world, both for you and for everyone around you.

Embrace the Fact that Other People Often Have Ideas that Are As Good As Yours . . . and Possibly Better

Learn to suspend judgment in interactions with other people, by letting go and allowing them to surprise you by doing things the way they want to. We have already explored this leadership book in this book. I am here to tell you, it can produce transformational results in your family and personal life.

Here is a small experiment for you to try. If you have a child, for example, try to see everything you say and do through his or her eyes. You son just came to you with a suggestion for a summer program he would like to participate in, for example, or your daughter wants to go on vacation with her best friend’s family. If you were your son or daughter and expressed desires like those, how would you feel if your idea gets summarily shot down by Mom or Dad?

Accept the idea that the people around you are just as smart as you are, and sometimes smarter. You are not the person who gives final permission for everything. Do bear in mind, of course, that part of being an effective parent sometimes means failing to give permission. Does you daughter want to go swimming with sharks, for example, or travel to a dangerous part of the world. Or does you son suddenly announce that he wants to drop out of college a few months before he is due to graduate? Remember that you don’t have to approve everything. As you do in your professional life, it is a matter of exercising positive leadership. But before you deny permission, take a little time to ask “why?” so you can determine what the real issues are. Then facilitate decision making in a positive and Ingaged way.

About Evan Hackel

Evan Hackel is a 35-year franchising veteran as both a franchisor and franchisee. He is CEO of Tortal Training, a leading training development company, and principal of Ingage Consulting. He is a speaker, hosts “Training Unleashed,” a podcast covering training for business, and author of Ingaging Leadership. To hire Evan as a speaker, visit evanspeaksfranchising.comFollow @ehackel or call 704-452-7368. Why not have Evan Hackel address your group about franchising success?

 

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Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Skills Women In Business

You’re Better Than You Think

“Your perception becomes your reality. Control your perception to control your reality.” -Greg Williams, The Master Negotiator & Body Language Expert

When receiving feedback indicating that you’re not good enough, how do you handle it? When others deny you entry into their group, what emotions does that conjure up in your mind? What’s your predominant thought?

No matter the outcome, when negativity befalls you, never let that outcome become the ultimate belief that defines who you are. Challenge yourself. Think that you’re better than you’re thinking!

Limiting Beliefs:

Once you accept beliefs, they become your reality. They shape the way you view, assess, and determine the validity of information that aligns with your beliefs. Therefore, your beliefs become the trigger that determines your acceptance or rejection of information.

Knowing you control what you believe, allows you to exercise control over your beliefs. The mitigating factor that you consider subliminally is how others view you based on your acceptance or denial of information. Be aware of that factor. Reckoning with it allows you to be more subjective. You successfully proffer your reality if you shape its meaning to support the vision you have of yourself.

It’s your life we’re talking about. You can’t give control to others such that you allow them to completely control you. If you allow their thoughts of you to be the overwhelming factor by which you make decisions, you won’t be your own person, you’ll be theirs.

Triggers:

Know what triggers your limiting beliefs. Test their validity. With the passage of time, new beliefs become prevalent; you accept them as being valid. Are your beliefs valid?

The more you control the triggers that shape your thinking, the greater your ability will be to control your thoughts. That will allow you to control your thoughts to your advantage.

When you feel besieged by doubt, when you think you’ve reached the summit of your possibilities, shun such thoughts. First, cast them aside and then cast them out; they’re limiting. Doing so will allow a new spectrum of possibilities to become exposed … and everything will be right with the world

What does this have to do with negotiations?

Doubt is a silent partner that rides the mind of every negotiator. “If I do this, what will she do? If I don’t accept the offer, will I lose the deal? She’s a much better negotiator than I am. I better give her what she wants.”

If you allow such thoughts to cloud your decisions, you will disadvantage yourself in the negotiation. Instead of focusing on your potential losses, consider what she might have to lose; better yet, focus on how you’ll maximize your gains. In her mind, her position may be more tenuous than yours. You’ll never realize that advantage if you’re stuck on your limited belief thinking. You’re better than that.

So, in your next negotiation, consider all the accomplishments you’ve achieved in the past. You may not have received everything you sought, but you should have received something that allowed you to feel good. Feeling good about some aspect of the outcome will enhance your beliefs about your abilities. From there, continue to build upon the positive perspective you have. That will continuously enhance the belief that you’re better than that.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Better #Think #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

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Best Practices Growth Skills

How to Edit Your Own Work

You’ve written a report, speech, newsletter, or other document. You’ve put a lot of time and thought into it. You have an investment in it. Now you need to edit it.

You can find lots of practical advice about how to edit your work. However, none of these suggestions will work for you until you address issues that have plagued the best writers who ever lived.

You’ve Worked Hard on This and You’ve Lost Perspective

This happens to every writer. It means that you’ve immersed yourself in your subject matter. Even when you haven’t been writing, you may have been thinking about the piece and getting great ideas about what would improve that troublesome middle section.

When you mentally write “The End,” you have to mean it—for a while. Put some distance between yourself and what you’ve written. Your involvement and identification with what you’ve written has to loosen before you edit it. Otherwise, you’ll feel as if you’re amputating pieces of yourself when you pick up a pen to make changes.

Repeat “This Is Not Me.”

Even when you do allow a period of time—which will vary, according to your time constraints—to pass before the editing phase, you may feel attached to what you’ve written. This will especially be true if you’re new to writing.

As you gain experience in writing, this feeling will dissipate. It’s normal to feel attached to the first big report or speech you’ve ever written. Once you’ve written dozens, the attachment fades.

You can speed up the process of detachment by telling yourself that this paper isn’t your child or pet. It isn’t your car. It’s a vehicle for you to express facts, ideas, and principles. Do it to do this accurately and in a way that communicates with other people.

It’s a tool for doing that.

Be Ruthless

With the concept of “tool” in mind, approach the editing process as if you’re not the writer but the reader. Many writers find it helpful to read their work out loud. You must do this if you’ve written a speech.

Be honest. Make notes wherever you think your phrasing is awkward. Flag anything that’s unclear. Notice if you repeat words or if your language is too formal.

Being ruthless means boldly making changes that will make your work shine. Consider these style elements.

Make your writing to the point.

If you want to explain why you were drawn to the area of finance, don’t describe all the careers you hated before you discovered the one you loved. It’s like a road trip; detours make the journey longer, and you forget where you were going.

Make paragraphs short.

Limit a paragraph to one idea. This gives the reader the opportunity to pause to absorb one concept before reading another. I recommend a maximum of four sentences per paragraph. Don’t exceed ten lines of text. Your reader needs a brief place to pause before moving on.

Go easy on the adverbs and adjectives.

This is a subject in itself. To give you an idea of this rule’s power, compare the effect of “spoke loudly” versus “shouted” or “very attractive” as opposed to “beautiful.”

Strong verbs and nouns also give authority to your writing. When you have a point to make, you need that authority. If, for example, you’re presenting industry statistics, you don’t write, “These figures suggest.” You write, “These figures confirm.” Be definite.

Walk Away From Your Work. Repeat “This Is Not Me.” Be Ruthless.

These principles will help you hone your writing. Practice will sharpen it into a  powerful tool to serve you.

Pat Iyer is a ghostwriter, editor, and online course creator. She serves the C Suite through the C Suite Network Advisors group. Contact her through her website Editingmybook.com

Categories
Best Practices Growth Management Personal Development

Employee Retention: What Employees Want: Pillar #1 Clear Goals

Employee Retention: What Employees Want: Pillar #1 Clear Goals from Tina Greenbaum on Vimeo.

This is the first in the series about Employee Retention: What Employees Want. We’re talking about Clear Goals – both in the direction you’re going as an individual employee and the direction of the company.

To view the rest of the series on Vimeo as it is published, click here.

Categories
Growth Health and Wellness Management

The Psychology Behind Burnout and Strategies to Beat It

Highly-motivated people have a strong tendency to push themselves to the point of burnout — it makes sense that they would. These individuals aren’t only setting deadlines for goals—they’re going to extraordinary lengths to meet them. However, deadlines aren’t always met easily: life happens, obstacles pop up, and, inevitably, stress creeps in.

“It doesn’t matter how I feel; the job has to get done.”

The deadline-driven professional might say this, and, as predicted, plow through the work, thinking that any other method will only cause delay and more anxiety, possibly resulting in them missing their deadline altogether. Often when we try to plow through these feelings and “get the job done,” the result is not only burnout but depression or prolonged anxiety, along with higher risk of stress-related diseases like cancer, heart disease, diabetes, etc.

However, understanding that stress hormones affect our physical ability to work through problems motivates us to deal with the root of the anxiety, first. This is less about solving the dilemma at hand, but instead about identifying what exactly is causing the stress. In other words, it’s an opportunity to invite a third-party mediator, so to speak, within your mind—an “advisor.”

Important Questions to Ask:

This neutral advisor can pose the following vital questions:

  • How, precisely, is this situation causing me stress?”
  • What is within my control?
  • What is not within my control?
  • If the forces beyond my control overtake this situation, what is the worst possible outcome? Is it that bad?
  • Can I handle that worst possible outcome?

Usually, stress begins to loosen its grip on the body, and we can ask the most crucial question: “What’s the most powerful action I can take to create the best possible outcome in this situation?”

The body expresses everything that is registered by the mind.

The thing is: the body expresses everything that is registered by the mind. High-stress situations put the brain on high alert; subsequently, flooding the body with stress hormones that affect one’s ability to process thoughts.

Proactively dealing with these physical symptoms allows the solution to come swiftly and efficiently, as opposed to when we try to force our way through a clouded mind.

Stress is a daily occurrence for many hard-working people. You can feel it in your body. It’s essential to pay attention to physical symptoms and to notice tension or aches in the body, mood, as well as appetite changes.

It is essential, in these moments, to ask questions like: “Why do my muscles hurt? What happened to my mood? What can I do to improve this?” (Often, stretching and snacking can be immediately helpful.)

Additionally, we all have times of the day in which we are most productive. Getting to know your body is the only way to take advantage of situations that bring you energy and avoid those that deplete you.

Stay in Touch with the Body

In conclusion, physical symptoms of stress are an excellent indicator that it’s time to ask questions and identify their source. Handling these physical symptoms is an important aspect of taking care of ourselves, mitigating adverse effects, and increasing energy and clarity; — essentially avoiding burnout altogether.

If you’ve found this article helpful, I highly recommend that you download my 5 Tips for Mastery Under Pressure, which cover the topics of focus, relaxation, dealing with negative self-talk, how to visualize, and how to transform and channel fear.

Categories
Best Practices Entrepreneurship Management Marketing Negotiations Sales Skills Women In Business

Exercising Control Will Make You a More Powerful Negotiator

“Control, like power, is perceptional. Thus, the more you exercise control over power, the more powerful the perception will be.” -Greg Williams, The Master Negotiator & Body Language Expert

The perception of power is a two-way process in a negotiation; the projector sees it from one perspective and the receiver views it from another. Based on the reaction of either, the perception gets revised and the loop continues. As a negotiator, to control the perception of power, control its flow.

Temper:

There are potential perils to losing one’s temper in a negotiation. It’s the pitfall of losing control of the negotiation process. When a negotiator’s mind becomes hijacked by anger, it becomes less capable of reasoning. That can lead to unintended consequences. Even if you should become angered during a negotiation, maintain control of your emotions. Don’t allow your anger to be sensed or shown. The better you control that display, the less insight the other negotiator will have of your thoughts.

Presentation Order:

Power can be an enhancer or detractor based on the order of your offers/counteroffers. To enhance your power, depending on the circumstances, consider whether you’ll lead with your weaker or stronger offers. By controlling the order of your offers, you’ll have greater control of the negotiation. To enhance that effort, consider how you’ll escalate or de-escalate the pressure brought by the order of your offerings. You’ll be exercising the control of power and therein will lie the leverage you’ll gain from doing so.

Know What’s Important:

You derive power based on what’s important in a negotiation and to the degree you can fulfill the other negotiator’s desires. That means, you must align your offerings to match the needs of that negotiator. As an example, if you think the other negotiator’s main interest is monetary, and he’s really interested in the betterment of society, you’ll waste your efforts by attempting to maximize his monetary gains. Your perspective will not match his value proposition.

Always know definitively what is most important to the other negotiator before attempting to sway him with powerful offers. To do otherwise is to weaken your position and the power that it assumes.

Power Dilemma:

What should you do when the opposing negotiator’s position is as powerful as yours? You can feign weakness to get him to display the sources of his power; remember, power is perceptional – that means, you’re attempting to get him to display why he thinks his position is powerful. Once you acquire that insight, you’ll be in a better position to adjust and implement your negotiation plan to address his perspective.

On the other hand, you can adopt a power position by displaying your sources of power. If you do, be sure that your power will supplant his. If it doesn’t, once again, you’ll weaken your position.

In a negotiation, when you’re in a power position, if you use it wisely you’ll enhance its abilities. Conversely, if you’re perceived as being overbearing, you’ll diminish your power’s strength. In that case, others will eventually team up to combat your unruliness. They’ll fortify their barriers to thwart your power. Always be mindful of the flow of power, the source of that flow, and what it will take to control it. Doing so will allow you to enhance your negotiation efforts … and everything will be right with the world.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#Control #Negotiator #Abilities #Power #secrets #Mistakes #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

Categories
Best Practices Growth Human Resources Leadership Skills Technology

How Gamification Can Alter Our Behavior

During this unique period of technology-driven transformation, the education sector has so far been slow to embrace the power of digital tools that can be used to accelerate learning. Spending time, energy and money protecting and defending conventional teaching methods only postpones the inevitable and keeps the transformative power of digital disruption, when used wisely, from taking training and education to a new level of success.  

The problem is that whether it’s a child in a classroom or an adult in a corporate training environment, the young and old have one thing in common. Our attention span is now officially lower than a goldfish now that external stimulation from digital, social and mobile access has reshaped our world.

Recent studies have shown that the average smartphone user checks their phone over 100 times a day. Checking any one of our four to five screens for emails, messages and notifications every few minutes is finally starting to take its toll on our ability to focus on a task at hand. This is forcing a dramatic rethink of how we can help people of all ages learn, comprehend and retain the knowledge they need to take their lives and careers to the next level. In a world littered with distractions, it seems that providing a dynamic, immersive, engaging and social experience is the key to accelerating learning.

One powerful way to accelerate learning for both business and education is to add gaming elements (gamification) to teaching and learning. Why gaming? When you play a game, you are not alone; there is a social element combined with a competitive element that forces you to both engage and concentrate, and that is a powerful combination if you want a student to learn something. It is also a way to make education and training fun as well as creating a personalized experience.

In the past I have written many articles about implementing gamification elements into learning, especially for younger students who grew up playing video games. In this article, I want to take a look at how gaming can be applied in a simple way to both change behavior and achieve goals—in this case, the success organizations are getting from the use of a simple wearable, the Fitbit activity tracker.

On its own, wearing a wristband that counts your daily steps is relatively simplistic, and some would even say uninspiring. But, when it comes to technology, it’s not the tool, it’s how we use it. In this case, by setting up internal contests within organizations that are not only competitive but also have prizes, in some cases as simple as virtual badges for walking a certain amount of miles a week, seems to create positive and healthy behavior changes. One large organization is currently having a competition for its employees to climb Mt. Everest in the steps they take and track their progress with their company-provided Fitbit. There is a virtual map that shows where each employee is along the journey. A major health benefit is that employees are losing weight, lowering their cholesterol levels, and some are getting off their medications to lower their blood sugar levels.  

I have also run across a few organizations that have taken this a step further by allowing employees to add friends to a leaderboard, and once again it’s all about snatching glory by rising to the top on a cold dark Wednesday evening that is helping both Fitbit and its users lose weight and achieve their performance targets.

Most of us are naturally competitive and can’t resist comparing ourselves to others. When a company hosts a walking competition and measures their employees’ performance and progress with a wearable activity tracker, it’s usually the “who will finish at the top of the leaderboard” aspect that typically captures the imagination of everyone involved.

The success of Fitbit alone is a testament to how this simple form of gamification has become very big business. Being assigned goals and then being rewarded for achieving them with a virtual badge or small prize illustrates how even this simplified principle can produce fantastic results in changing behavior. There is even an argument based on some early research that indicates momentary gratification from screen-based media can increase our visual-spatial intelligence.

Over the years we have been told that television and even calculators would make us stupid, so we shouldn’t be too surprised to see many pointing the finger of blame at technology again. It’s true that for many low-level jobs, employees no longer need to know how to add or subtract, much less multiply and divide, not to mention reading a map. Our smartphone can deliver answers almost before we even think about the question. In reality, technology is not stopping us from thinking, but it is changing the way in which we look for, process and retain information.

We might not want to admit it, but thriving on instant gratification and frequent rewards has almost become a way of life. As we drift from screen to screen on up to five devices, we shouldn’t be too surprised to learn how we increasingly need to visualize content to digest fully or comprehend subject matter.

I often hear people even likening their work experiences to that of a video game. Many find parallels with gaming characters by learning and mastering skills so they can “level up” in life just as they would in a video game. If these unconventional methods can engage audiences but also teach persistence and resilience, is that such a bad thing?

In this fast-paced digital world, classrooms often run the risk of feeling uninspired, dull and dare I say boring to students of any age. Engaging with users to provide a fun, personalized learning experience that is also interactive, game-like and competitive is the secret recipe to capturing our attention.

Gamification is often misunderstood or seen as either too complex to implement or just another gimmick. But these examples of using a simple form of gamification to accomplish a goal illustrates that it is possible to start small and learn to walk before you run. The next time you’re in a meeting, take a quick look around the room and notice how many already have wearable tech attached to their wrists as they discuss achieving fitness goals and even winning company competitions.

It is estimated that 13 million wearable activity tracking devices will be integrated into employee wellness programs by the end of 2018, and most will involve a competition to get increased engagement. Has your organization created a competition to achieve a group or individual goal by using a wearable like a Fitbit or Apple Watch yet?

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Best Practices Body Language Leadership Personal Development

5 Methods to Overcome Frustration

It happens to the best of us—We get stuck, we can’t move on with our work, and we want to scream and pull our hair out. Entrepreneurs have all been there, and often. That place is called Frustration. What we learned about frustration is that it can completely cloud your vision. You’re blind to solutions and alternative paths that you can’t see. All you see is red!

A lot of entrepreneurship is just a hustle. You have to push yourself through times where you seem to be getting very little back for the amount of effort and money you put in. It’s almost like moving the RMS Queen Mary with your hands. You could push for years and years before you eventually conquer the inertia and it finally moves. For most startups, this type of frustration doesn’t seem to stop. It’s to be expected—it comes with the territory.

But there is another all-too-familiar kind of frustration. It happens when trying to work with authority, compliance, or other types of legal paperwork. Their overly generalized approach to management and regulation can become extremely frustrating, especially if you don’t have every bit of information that they need. Or, if the agencies that have the information shuffle you around between other agencies that are even less helpful. Hours, days, and even weeks can go by before you finally hear from someone—if you do at all. And meanwhile, you have deadlines to meet.

What can you do when you’re stuck in a situation like this?

Here’s our 5 tips to deal with frustration:

1. Take a Break. Put your focus on something else—something that you can do in a shorter period of time. Something that brings immediate results. This will serve as a reminder that you indeed are It’ll encourage you to get back to the bigger issues—later.

2. Go for a Walk. Just stop for a second. Get some exercise and fresh air. And don’t you dare bring your phone! Walking without distraction will clear your mind and give you a fresh perspective, even if only for a little while. The change of scenery will cheer you up.

3. Ask for Help. If you’re dealing with an agency, ask their supervisor for help. Describe the issue, recall the steps you’ve taken so far without seeing results, and ask them what you could do differently. See what advice they’ll offer. Tell them you’re frustrated. You could get lucky and connect with someone who actually understands—someone who will be able to help!

4. Ask About an Extension. If you’re really getting nowhere, see if you can get a deadline extension. This way, you can give up for a while, and come back fresh and ready to face the issues ahead. You’ll be much more likely to make some headway once you’re able to see the big picture without your blinders on. You’ll be able to think objectively and will embrace suggestions. Sometimes even just the time you’ve committed can turn persistence into stubbornness, which makes frustration even worse.

5. Welcome Different Approaches. Stop for a minute and look at what you’ve done so far. Is there an alternative path to take? Did you miss something along the way? Don’t forget—frustration is caused by lack of progress over an extended period of time. Try tackling the issue in short bursts instead of one long marathon. Shorter time periods will help you ease your frustrations while keeping you focused on your goals.

We can’t prevent frustration all the time, but we can lessen it by understanding when and where we aggravate it ourselves. Take the necessary steps to manage it and save all of the yelling and hair-pulling!

For more, read on: http://c-suitenetworkadvisors.com/advisor/michael-houlihan-and-bonnie-harvey/