C-Suite Leader Since:
A dynamic, innovative, thoughtful and inspiring leader with 30 years of experience in franchising, distributed networks and cooperatives. Successful history of: (i) turning around a $700 million distressed franchise system into a $2.0 billion revenue business in four years, (ii) reviving and re-energizing a $3.5 billion revenue franchisor and (iii) founding three franchise systems. Experienced corporate board member.
Currently, a consultant to some of the largest franchise systems in North America. A franchise industry leader, widely published, keynote speaker, member of the New England Franchise Association Board, and Co-chair of the International Franchise Associations Knowledge Share Task Force.
Leading in multi-tier organizations requires a specific set of skills and strategies to effectively manage teams across different levels. These
Sometimes it is hard to tell the difference. Let’s take a look at two professional trainers. Let’s call them Joan
You and your organization are spending money on training. But are your trainees really using the new skills they learned
by Evan Hackel It might work to say to people, “Go find out about the latest trends in our industry.”
Improving training doesn’t necessarily mean discarding older training programs and starting from scratch. A range of small but wise changes can often boost ROI and turn under-performing training into great.
Today’s post is adapted from information in my new book Ingaging Leadership Meets the Younger Generation, which contains more ways to use communication to improve the performance of your organization. I invite you to read it and explore more.
When you visit a company with a poor corporate culture, tension permeates every level. You will see grim faces, and you will likely notice many offices with closed doors. You may feel uncomfortable, without knowing why. The reason you may feel uncomfortable is because everyone who works there is uncomfortable and disconnected.
All successful business people have to learn to delegate. But I would argue that delegation is especially critical for franchise owners who want to own more than one franchise location, and who would like to see all their franchises succeed and grow.
Why do people buy franchises? Even though everything has changed since Covid struck, the fundamental motivations for buying a
More and more of your potential franchise buyers today are members of Generation Y and Generation Z. Do you understand them? Are you sure you are selling to them in the most effective ways possible?
