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Watch Emotional Abuse When Negotiating With A Bully

“Emotional abuse only occurs when you allow the abuser to control you. To defeat him, control his abusive efforts.” -Greg Williams, The Master Negotiator & Body Language Expert

When negotiating with a bully, watch the emotional abuse you incur and mind your responses to it.

Bullies make some people experience an array of feelings in a negotiation. They do so for the pleasure of feeling superior to the other negotiator in an effort to exert their dominance. The emotional feelings they attempt to invoke can range from fear to hate to happiness. Yes, bullies can make you feel happy as the result of relinquishing the pressure they’ve applied to you. That’s another reason why you should monitor your emotions. You want to check them so you can display the proper response, based on your position in the negotiation at particular points. When it comes to watching your emotions take note of the following.

Fear:

Fear can invoke primal actions within you. When fearful, your normal thought process shuts down. Depending on the degree of fear you experience, your body prepares for a fight, flight, or freeze scenario. That deliberation can cause you to be thrown off your negotiation game (i.e. forget the negotiation strategies you’d planned to implement).

When you sense that you’re experiencing fear in a negotiation, note its cause. Consider to what degree its source will devastate you and your future position. The point is, diminish your thoughts of fear by contemplating how you can assuage it before continuing the negotiation, and recognize when it has you in its grips.

Anger:

Anger is another stealer of normal thoughts. It can be stoked by fear, which is also the reason you should control your perspective of fear and ager.

When angered, you can lose your perspective and rationalization. Thus, to negotiate from a mindset of anger will not serve you, it serves the other negotiator, instead.

Therefore, be aware of when the other negotiator is intentionally attempting to gouge you by instilling fear into the negotiation. Also, be mindful of what his attempts might look like before entering the negotiation. This can be accomplished by role-playing ahead of time. Just be mindful of elucidating your mind to how fear might be used against you, and be prepared to thwart such efforts.

Happiness:

Most people seek happiness as a constant state of mind. Our body seeks it too. Thus, when we’re not in a state of happiness, our mind will attempt to guide our actions back towards that state. It will also do ‘things’ to stay in that state, even if those ‘things’ are to our future detriment. It’s because of the latter that you should be hyper-vigilant when you’re in a state of happiness that’s been caused by a bully’s actions. You may not be off the hook. Instead, you may have been unknowingly placed deeper onto one.

To combat a bully’s effort to mentally manipulate you through the use of happiness, understand his motives for doing so. If his efforts don’t serve you, don’t appease him by succumbing to this tactic. Remain stern.

Anyone’s emotions can be strained when negotiating with a bully. Suffice it to say, you should stay on top of your emotions when negotiating with a bully more so than with other types of negotiators. Bullies can invoke extreme passion within you, which is why it’s so important to be mindful. If you’re aware of what can ‘set you off’, and not allow it to cloud your actions or judgment under such circumstances, you’ll be able to think clearer and negotiate better. That alone will give the bully cause for doubt, which means you’ll be turning his tactics against him. Doing so will allow you to maintain greater control in the negotiation … and everything will be right with the world.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free 5-minute video on reading body language or to sign up for the “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#bully #bullies #bullying #uncoversecrets #hiddensecrets #Negotiation #Personal Development #HandlingObjections #Negotiator #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology

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Best Practices Entrepreneurship Management Marketing Negotiations Sales Skills Women In Business

How To Uncover Hidden Secrets In Negotiations

“Secrets are cloaked in darkness until they’re exposed by light. When suspension falls on hidden secrets, let the light shine brightly.” –Greg Williams, The Master Negotiator & Body Language Expert

“Don’t let what you know cause you to miss what you don’t know!” Those were the words of one negotiation partner to another, after they’d concluded a negotiation that appeared to be clouded by the doubt that there may have been hidden secrets burrowed in the words of their negotiation counterpart.

Upon reflection, the speaker of those words realized that there had been signals that he’d misperceived. He wondered about those signals as he pondered to what degree they might have covered hidden secrets.

In your negotiations, how much do you miss, due to what you think you already know? There are encoded messages within the words we use to communicate. Some contain hidden messages that carry hidden thoughts.

Note the following to gain more insight into the hidden secrets in the messages sent and received in your negotiations.

1. Take note when the real meaning of a word doesn’t carry the intent of the meaning you think it’s attempting to convey. That’s to say, note when you suspect that there may be an unspoken meaning of the word(s). You’ll experience a sensation of intuition when that occurs; take heed of this phenomenon when it happens. It will be your alert signal beckoning your attention.

  • They’ll be times when you sense there’s an implied meaning that’s not conveyed in the delivery of the words spoken. When you have such a sensation, be attentive to what you sensed that drew your attention to the feeling of suspect that you have. Uncovering that hidden meaning will allow you to uncover hidden secrets that the other negotiator may be attempting to conceal.

2. When people speak of themselves in the third person, become more attentive. They’re distancing themselves from their words.

  • When negotiating, you should always be attentive to everything that’s occurring in your environment. When it comes to someone speaking in the third person, you should become more attentive. Psychologically, he’s placing distance between himself and his words. He may be doing so due to his nervousness, his desire to protect something that you’ve gotten close to uncovering, or from sensing that he may have disclosed something about his statement that’s untrue. Regardless, his action was more than likely brought on by some action the two of you were engaged in. If you sense such is the case, pursue the line of interaction that put him in his third person state of mind. There’ll be something of interest there that may benefit you in the negotiation.

3. Compare your assumptions of what you thought would occur prior to the negotiation, to what actually occurred in the negotiation.

  • Engaging in a mental reflection process at the conclusion of a negotiation will allow you greater insights, per the way you were thinking prior to the negotiation. Your post insights will allow you to sharpen your perception about the perspective occurrences of future negotiations. That, in turn, will allow you to uncover hidden thoughts about the way you think. Knowing that, should allow you to become more circumspective as you engage in future negotiation.

There will always be some form of secrecy in any negotiation. If you possess a heightened sense of awareness when perceiving suspected hidden meanings, your reward will be in the uncovering of those secrets. That will be an insight that you can use to benefit your negotiation position … and everything will be right with the world.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free 5-minute video on reading body language or to sign up for the “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#uncoversecrets #hiddensecrets #Negotiation #Personal Development #HandlingObjections #Negotiator #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology

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Are You Ready to Grow to the Next Level? If So, Grow in a Sane Way!

Leaders talk about growing revenue in almost every Team meeting. Pressure is often high for the sales manager and his or her team to perform and always be closing to bring home the bacon. Are they focusing on the right conversation?

Here’s a secret you may have wished somebody told you – if you grow too fast, without having the cash resources, you’re going to need money from someone or somewhere. You’ll spend your time as a leader chasing funding rather than focusing on running your business, building your infrastructure, executing on your strategy and most importantly aligning your Team.

Growth for growth’s sake can be a death knoll for some companies. What is your profitability? Why waste time and energy seeking big numbers to have a miniscule profit margin? Make the right decisions – review your business model, look at your cash conversion cycle and stay on top of your metrics. Too many CEOs think that a financial report is the way to appease their banker. No! It’s the way to manage your company. The numbers reveal your cash flow story.

So what’s the alternative to pursuing revenue? Create a killer strategy and trigger points to know what action to take at those inflection points. These actions might focus on adding “A” level talent to your executive or management team or buying new equipment. This is deliberate, and intentional. There is no need to fly by the seat of your pants. Focus on making the right decisions at the right time.

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Best Practices Entrepreneurship Management Personal Development Women In Business

Conflict is Not a Dirty Word

The very word conflict creates the image of someone yelling and screaming or of the silent cold shoulder approach. The actual definition of conflict is to “come into collision or disagreement; be contradictory, at variance, or in opposition; to clash.” Very few people look forward to conflict and welcome it.

I’d like to offer another perspective. The very nature of organizations creates conflict by virtue of silos where managers are protective of their people and people compete for resources. If we never disagreed and went along with all suggestions – wouldn’t that create havoc in our businesses and our relationships? When should we “mine” for conflict and encourage people to speak their minds?

Imagine yourself sitting in a team meeting. We are discussing the “one thing” we should do to grow our business or reposition ourselves over the next twelve months. Someone throws out an idea and everybody winces. Now what? The idea can immediately be abandoned or a heated discussion with ideas building on ideas can ensue. Chances are that as the meeting comes to a close the conflict would result in a series of alternatives to consider. Isn’t this a better outcome?

Conflict or “good conflict” as I choose to call it, is an opportunity to stretch to the next level. Whether in a business setting or in a personal relationship a disagreement can lead to a deeper understanding of one another, and even if it does involve some risk, it may be very worthwhile to speak the truth as you see it.

One way to make conflict more palatable is to set up some parameters before beginning. Let others know that the purpose for the difficult discussion is to get to the next level. Encourage everyone to speak respectfully to each other. Beginning with the phrase “the truth for me is” is very helpful in setting up the listening as it softens the approach so someone will in fact listen.

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Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Women In Business

Nostalgia – Do You Remember The Good Old Days?

“No matter how difficult your current times are, one day, they will become the good old days.” -Greg Williams, The Master Negotiator & Body Language Expert

He was humbled by the weight of his current circumstances. While reflecting on less challenging times, his smile beamed as he said, “those were the good old days.”

No matter the past experiences in your life, you can point to a period that brings fond memories to your mind. You probably consider such memories as, the good old days. Visiting those remembrances conjures images of times gone by. They warm your heart.

When you’re engaged with someone and the conversation heads in an unwanted direction from what you’re striving to achieve, seek to put that person in a state of nostalgia. You have to know what will stimulate them to possess such a state. What follows is how you can achieve that.

If the pace of speech has become somewhat accelerated, slow it down. Slowing down the pace of speech, from one that was previously accelerated, will serve to slow the pace of communications down. Studies suggest that this will cause the person with whom your speaking to think at a slower, more reflective pace. You’ll know to what degree you’ve achieved this state by an unfocused appearance in the eyes of the person you’re speaking to. Once you’ve succeeded at that, talk about the times they were happiest in their life. That will put them into something akin to a trance. From there, as long as they stay in that state, you’ll be able to bond and move them in the direction you wish them to go. That’s to say, as long as they perceive such direction as being beneficial to their wellbeing … and everything will be right with the world.

What does this have to do with negotiations? 

In a negotiation, altering the pace of speech is one way to alter and control the trajectory of the negotiation; invoking fond memories that the other negotiator experienced in the past is another.

Negotiators can get caught up in the moment. Their mind can become bombarded by thoughts of strategies and maneuvers they’ll implement. In such environments, things can become very tense. To diffuse the environment, go nostalgic. Do so by invoking fond memories that occurred in her past. If accomplished successfully, the level of tension will decrease, along with the level of resistance that previously existed in the negotiation. Prior to invoking this state, you should have prepared for the actions you’d engage in going forward. Now would be the time to implement such actions. Tie her current state of emotion to the outcome sought for the negotiation. That will be a powerful ploy!

You’ve more than likely heard that all is fair in love and war. The same is true when negotiating. Thus, when you’re in a tumultuous negotiation, try this tact and observe what occurs. You might be surprised by the reward of a better than expected outcome.

#Nostalgia #GoodOldDays #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #Psychology #Perception #ControlLife #Control #leadership #HowToImproveyourself #Achievement

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Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Skills Women In Business

Don’t Fall Prey To The First Enemy Of Uncertainty

“When it comes to uncertainty, it’s okay to pray about the direction to take. Just be sure not to fall prey to the uncertainty of that direction. Know when to follow and know when to lead.” –Greg Williams, The Master Negotiator & Body Language Expert

As he walked past an unseen man lying on the ground that he could not see, he heard someone exclaim, “he looks like he’s dying!” He thought to himself, “I’m uncertain of what to do. Others seem to be handling this. I’m not going to get involved.” He later discovered that unseen man was his father.

Are you aware of when you fall prey to the first enemy of uncertainty in a negotiation (You’re always negotiating)? Do you know what that is? The first enemy of uncertainty in a negotiation is the emotions, actions, and reactions you engage in, based on what those around you are doing or do. The opening statement highlights that point. The first enemy of uncertainty is doubt.

When you’re in an environment and you’re not sure of what to do, you seek direction from others in the environment; you may do this in a quiet mindset to assuage your mind of the lack of direction it’s offering you. Your uncertainty is the driver that’s not sure of where to go, so you seek the opinions and insights of others to direct you. Thus, by observing their actions or reactions, you gain a sense of what you might do.

There’s nothing inherently wrong with following the lead of the other negotiator; you can obtain great insights from doing so. The challenge lies in when you should lead from the front, lead from behind, or allow him to lead. If you’re in a leadership position up to that point, relinquishing the lead may seem or feel tenuous. You may even feel that your lack of direction is splayed for all to see, which might call your perceived leadership into question. If such is the case, realize that uncertainty has crept into your mind. The way you deal with it will determine the direction you take in the negotiation.  Don’t be mentally constrained by such a thought. Here are a few things to be aware of.

  1. You’re more likely to be influenced into some form of action based on where you see yourself in relation to the other negotiator (i.e. superior, in a controlling position, inferior, etc.)

 

  1. Based on what’s occurred prior to the point of uncertainty, you may be more or less circumspective. Be aware of this because it too will impact your perception and the actions you engage in.

 

  1. While you’re in a stage of mental siege, take note of what the other negotiator is doing. In particular, note the degree that he studies your actions. If he cues off of your actions, he may be wondering about your position or to what degree you’re contemplating his. If you sense the latter, don’t relieve him of his quandary. You can use that time to think about your next move.

Here’s the point. When you’re in a negotiation, at the first sign of uncertainty, stop and think. Don’t be mentally belabored by the perception of pending doom, or the fear of looking stupid. When it comes to uncertainty, we seek the leadership of others to lead us, or we can call upon our prior actions for that purpose. To combat uncertainty, know which source to choose.

When you heighten your sense of awareness about uncertainty, you’ll have greater insight into how to control it. Controlling it will be the key that unlocks the blockade where uncertainty lurks. That will allow you to banish the enemy of uncertainty, which is doubt … and everything will be right with the world.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free 5-minute video on reading body language or to sign up for the “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Enemy #Uncertainty #Negotiation #HandlingObjections #Negotiator #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #CombatDisinformation

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Meet Mark Sackett

Mark is the owner of 13 businesses and the Creator of the Art of Active Network and a museum quality store called SF Box where he sells everything printed. Listen as he candidly speaks about his own personal transformation and the values he lives by and teaches others.

Watch my interview with him here!

If you’d like to dive deeper to learn more about your own level of Peak Performance skills, go to http://masteryunderpressure.net or join our  Facebook community at Mastery Under Pressure Community.

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Why Your Elevator Pitch Still Matters


If you want to attract an investor, get a job, get a raise, or maybe even get a date: you’ve got to have an elevator pitch. Or, more accurately: The NEW Elevator Pitch.

Some might think of the elevator pitch as a throwback to a long-ago era, before technology became commonplace. And that’s true: the elevator platform has been replaced with the social platform.

While it’s true that you can swipe right to make a connection, that’s only the start of the conversation. An employer might be interested because of your LinkedIn profile. But sooner or later, someone is going to say,

So, tell me a little bit about yourself. What do you do?

The online conversation can only take you so far. According to this article in Harvard Business Review, over two-thirds of managers are uncomfortable communicating with employees. Are we losing the ability to have an effective conversation?

The need for a new kind of conversation has never been greater. The influx of technology is crippling our ability to interact, and that old-school “facetime” conversation is now stilted, awkward and uncomfortable. Why?

  • We still need to persuade others, and get them enrolled in new ideas
  • Investors still want to hear from you, personally, before they part with their money
  • Hiring the best and the brightest means being able to share your story quickly – clearly – concisely

When you want to persuade and influence the people that matter most (whether that’s your life partner or business partner), you’ve got to understand these key components of a new kind of conversation. That conversation is what I call the NEW Elevator Pitch.

  • If it doesn’t matter to your listener, it doesn’t matter: Have you ever met someone who can only talk about themselves? I know one guy who was out on a date and his conversation starter was, “So what have you heard about me?” Wow. Yikes. Ouch. And for entrepreneurs, the problem can be just as challenging: focusing on your business, without looking at the impact for the investor, is deadly. Sure, you’ve worked hard, and your life experiences make you who you are, but at the end of the day: what matters most? Is it your past…or your potential? Ultimately, you have to turn what you’ve done in the past into what you can do for others. Otherwise, what matters to you won’t matter much.
  • Create a “Tell Me More..”: If you want to know if you’ve got a great pitch, remember this: the best ‘pitch’ isn’t a pitch at all. It’s a conversation. A conversation that makes your listener say, “Tell me more.” Those three words – tell me more – let you know that you’ve started a dialogue. That’s how you know if someone is interested. And if you’re wondering, “What’s the opposite of ‘tell me more’?”, the answer is: “So what?”
  • Include an invitation: The NEW Elevator Pitch is a persuasive conversation. In other words, you want someone to take action. That means that just providing information isn’t enough. Information is everywhere. I know, because I just googled it. Information doesn’t always lead to action. Think about it: you know you shouldn’t eat that second donut. But there it is. Your knowledge can’t stop you from snarfing down that delicious chocolate covered donut. What is it that makes people want to take action? This video can tell you more, but basically: you’ve got to remember to include an invitation. An invitation that’s easy to say ‘yes’ to. An invitation that’s logical, simple and clear. If you don’t offer a next step, how can people know what action you hope to create? And more importantly, how can someone learn what kind of outcome you might be able to achieve, together?

 

You don’t need to be an entrepreneur to be in the market for a great pitch. You just have to have an idea worth sharing. All you need is a story to tell. You have ideas you want to share. The NEW Elevator Pitch can help you to deliver your message.

My question for you is: do you know how to bring your ideas to life?

For more resources that can help you to access your authentic story, take a look at my YouTube channel. And, if you would like some help with your pitch, don’t hesitate to reach out to me here.

New results could be just one conversation away.

 

About the Author

A coach to entrepreneurial leaders on four continents, Chris Westfall has helped transform brands across the globe. His clients have appeared on Shark Tank, Dragons Den in Canada and also Shark Tank – Australia. Recognized as the US NATIONAL ELEVATOR PITCH CHAMPION, he regularly provides guidance to C-Suite executives on powerful communication skills.  Follow him on twitter or Instagram, and check out over 200 videos on effective communication, via his YouTube Channel.

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3 Biggest Mistakes in Personal Branding

Personal branding is about visibility. What if you had milliseconds to become the most visible and memorable person in the room, in your company, or in your field? Would you bring your Plan B to that moment, or would you do everything possible to crush it and win? Win and stand out, right? Well, let me give you the real deal. In today’s hyper-connected, 24/7 digital world people make a decision about who you are as a person, the company you represent, and your level of trustworthiness within milliseconds of meeting you. Instead of winging it, wouldn’t it be better to be strategically visible in the space you want to own?

Creating a personal brand gives you that edge to elevate your visibility so you can leave a distinct mark that is a memorable one. It helps bring a human element to the company brand. It’s noisy out there. Memorable wins. Your personal brand acts as a magnet for engagement. It’s time you stop leaving opportunity on the table and go all in with your image and personal brand.

Revenue is a By-Product of Image

As business executives you must be mindful of your ROI. I’m not talking return on investment. I mean what’s your Return on Image®? If you haven’t thought about how you are coming across within the first milliseconds of meeting someone for the first time, don’t worry. They’ve already done it for you. Gaining a return on image puts measurable value on the impact one’s image has personally and professionally, creating real value and elevating you to exceed your goals. Revenue is a by-product of image.

How do you want people to experience you? What words or phrases do you want to own in the minds of others when they think of you or talk about you? I believe we are all the Chief Experience Officer of our personal brands. Here are the 3 biggest mistakes I see people making in their personal brands:

1. Not Being Intentional.

Being intentional with your personal brand establishes a mindset of deliberateness. It creates the framework to begin building out your personal brand. When well thought out, it becomes more of a strategy than left to chance. Without an intentional plan, you run the risk of others defining you in a way that is likely not accurate. Being intentional gives you control and puts you in the driver’s seat of how people will experience you. Being intentional will help you be consistent.

2. Not Being Consistent. 

Inconsistency with your personal brand breeds distrust. As a result, being consistent eliminates confusion and sets an expectation that is reinforced with each interaction. Being consistent shows your deliberate focus in delivering the experience of you in a way others will come to expect from only you. This creates trust and sends the message you are dependable. When you are consistent, you become more recognizable. When others are faced with a choice between you or someone else, the ability to remember you will be an advantage.

3. Not Being Yourself. 

Not being yourself creates confusion internally which shows externally. Being inauthentic runs the risk of you not performing at your optimum level. It can be a risk to be yourself, but it is even riskier to be something you are not.

In the end, personal branding is not all about you. It is about the value you bring to others. No one else has your strengths, values, aspirations, views, demeanor, compassion, personality, voice, or appearance. I love the phrase the Thud Factor. It means something has weight, substance. It’s time you make a thud when you show up whether that is online or in person. It’s time you have them at hello.

I help executives create a powerful image and brand so they look and feel confident wherever they are. Contact me at sheila@imagepowerplay.com to schedule a 20-minute call to discuss how we can work together to grow your visibility through my return on image® services.

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Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Skills Women In Business

The Danger In The ‘Us Versus Them’ Dilemma

“When it comes to an ‘us versus them’ mentality, potential danger looms in the inability to understand ‘them’.” -Greg Williams, The Master Negotiator & Body Language Expert

“If we stick together, we can overcome them.” Those were the words of a devoted follower of his group. That is, he was a follower until he realized that he did not want to follow the group in the direction it was going.

There’s danger in the ‘us versus them’ mindset; it’s a dilemma people don’t realize when they’re in it. So, what is that danger and why should you be mindful of its pitfalls?

Psychologically, everyone needs to belong to an entity that’s larger than themselves. That’s not the dangerous part of the dilemma; the danger lies in the degree that you’re willing to follow the group, based on your own beliefs, and the confliction that might be caused as the result of those two being out of sync with one another. It also highlights what can occur, per how you view what the group terms as enemies of its norms. You hear that in the intonation of, “they’re not like us.” Therefore, something must be wrong with them.

If one adopts the latter mindset, their mind becomes clouded by the prominent thought that someone that doesn’t share the same norms as the group that they belong to, must be ‘missing the boat’ (i.e. not seeing something right). Once such a mindset is adopted, you’ll seek confirmation in the actions of those that are unlike your group, to confirm why you can’t treat them like you treat members of your group. In essence, your mind will have been jaded to receiving positive thoughts and ideas that might otherwise allow you to see ‘the others’ in a positive light.

If you want to be more open-minded, do so by believing, and allowing your thoughts to be moved by, the thinking that people may have different opinions and perspectives about something, but because they do, that doesn’t make them wrong or a bad person.

When it comes to ‘us versus them’, keep an open mind with the intent to discover something new about the perspective being discussed. Doing so will allow you to gain more insight into anything that you weigh. That will make you a more informed individual … and everything will be right with the world.

What does this have to do with negotiations? 

In a negotiation, you should always be mindful as to how you’re being influenced by the biases you have, towards the person making the proposal or offer. Even if you don’t like the initial offer, don’t let your initial emotions alter its appearance. There may be more than meets the eye, if you keep an open mind and consider any hidden benefits the offer might contain.

Good negotiators are aware that they can control a negotiation better, by controlling themselves. When it comes to, ‘us versus them’ in a negotiation, such a demeanor will only serve as a blight on an otherwise more successful negotiation outcome.

Remember, you’re always negotiating! 

What are your thoughts? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free 5-minute video on reading body language or to sign up for the “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Danger #Dilemma #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #Psychology #Perception #ControlLife #Control #leadership #HowToImproveYourself #Achievement