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Women In Business

‘No Plan B’ – The Making of an Unapologetically Ambitious CEO

Best Seller TV, the only show dedicated to covering today’s best-selling business books on C-Suite TV,  is announcing a new episode featuring Shellye Archambeau, author of Unapologetically Ambitious: Take Risks, Break Barriers, and Create Success On Your Own Terms.

Archambeau recalled how even as a high school student, her goal was to become a CEO. While she didn’t have a full understanding then about the implications of running a corporation, she set her goals and pursued them becoming one of the first African-American tech CEOs in Silicon Valley. Her book’s core message is to teach readers how to get what they want out of life – professionally and personally, by being intentional. The book shares strategies, approaches, tactics, and hacks on how to go about it, despite it being hard.

Archambeau relates that when people say someone is “ambitious,” they don’t necessarily mean it as a compliment. She knew she wanted the word “ambitious” in the title; however, the “unapologetic” part was inspired by her friends. They noted that women tend to apologize for everything. She adds, “Everyone deserves the right to be ambitious and nobody should have to apologize for it.”

She recognizes she used to be one of those “overapologizers” and had to work on that throughout her career, “because in business, it makes you look weak.” Women apologize, not because they did something wrong but because it just makes everything better. Archambeau adds, “We use it like salt, it just makes everything better.”

Achambeau has a definition for ambition. She says it’s about being intentional – something she learned along the way simply by listening. It’s about paying close attention and watching other successful people and follow their path, take in all that knowledge and build it into your own plan. She adds, “There’s a lot of good advice that comes down if you actually listen to it.”

Archambeau encourages people to find mentors because they don’t have to have a “formal role.” Mentors are people that can offer you advice, counsel, and perspective so you can make decisions and take risks. “It is not weakness to take help, it’s actually a strength.”

She also imparts great advice for readers: “You have to be strategic about what you’re doing” and “Ambition alone won’t get your where you need to be.”

 

All episodes of Best Seller TV air on C-Suite TV and are hosted by TV personality, Taryn Winter Brill.  

Best-selling author, speaker, and former Fortune 100 CMO Jeffrey Hayzlett created Best Seller TV to give top-tier business authors a forum for sharing thought-provoking insights, in-depth business analysis, and their compelling personal narratives.

“Shellye is a perfect example of what a great leader is. It’s all about listening, being strategic and working hard to achieve goals with as less distractions as possible,” Hayzlett said. “Her book serves as a reminder that, as a society, we need to de-stigmatize the word ‘ambition’ as a pejorative term, especially for women, but as something to strive for. I love having guests like Shellye who can challenge the norms of what great, unapologetic leadership looks like.”

For more information on TV episodes, visit www.csuiteold.c-suitenetwork.com/tv and for more information about the authors featured in Best Seller TV episodes, visit www.c-suitebookclub.com.

Categories
Growth Personal Development

7 Strategies to Help You Get Through Difficult Times

Life isn’t always easy. We’ve all faced some tough times. However, the way we handle difficult situations can make all the difference.

Many of us make life even more difficult by the way we handle (or choose not to handle) our challenges. This creates additional issues that require time and energy to fix. How you handle trying times also says more about you than you may realize.

Will you let these times bring out the worst in you or the best in you?

Make it easier on yourself and get through difficult times more quickly with these strategies:

 

  1. Remember that you have more options than you realize. Part of what makes challenging times challenging is the belief that you have no options. Feeling powerless is painful. Remind yourself that you still have choices. How you choose to handle the trying situation is because you chose one of those choices available to you.
  2. Pay attention to all of the things that are still good in your life. You may have lost your job, but you still have your health and your family. Maybe you’re getting divorced, but you still have your friends, job, health, and your children. You get the idea. While things may look grim right now, there’s always something to be grateful for.
  • What was the best thing that happened to you last year? Who has made a positive impact on your life? Make a list of at least 20 positive things in your life and then notice how much better you feel. This helps put things into a more manageable perspective.
  • What we feed, grows so if you only focus on what’s not working, you’re giving it more power than it deserves. You’re also putting your focus on the problem versus the solution.7 Strategies to Help You Get Through Difficult Times
  1. Look for solutions. Focusing on your difficulty is natural, but ineffective. In fact, it’s draining and keeps us stuck. Decide that you’re going to find a solution. It doesn’t have to be the perfect solution. Just a decent solution moving you forward. Give yourself the time you need to brainstorm, then take action.
  2. Begin implementing your solution. For example, if you’re experiencing a breakup, betrayal and/or the shattering of trust, your immediate solution might include several steps:
  • Are you safe? Safety and security come first
  • Get support from someone who understands
  • Prioritize needs like getting help with the kids, saying no to extra obligations at work, and delegating extra tasks that aren’t crucial right now
  • Prioritize self-care needs like sleep and appropriate supplementation so you can think more clearly during this challenging time
  1. Do your best to care for those within your care-AND let them know you’re not at your best. You may have to reduce your care and attention a little. But, letting those you love know you’re not at your best lets them know you’re doing the best you can and it’s not about them.
  2. Try practices to release your anxiety. You can feel your anxiety in your body. Imagine opening up a door in the location you feel it and letting it all out. Try deep breathing, meditating, exercising, journaling or whatever feels like it’s helping let that tension out.
  3. Show appreciation when you can. Let everyone know that you appreciate their love and support-especially during this challenging time. Everyone wants to be validated, acknowledged and appreciated.

It’s not a matter of whether or not you’ll face difficult times. It’s only a matter of when. Since challenging times are inevitable, why not deal with them as effectively as possible? Strength, confidence and character never come from avoiding our challenges, they come from moving through them.

 

Dr. Debi
Founder and CEO, The PBT (Post Betrayal Transformation) Institute

7 Strategies to Help You Get Through Difficult Times

 

 

Categories
Growth Personal Development

7 Strategies to Help You Get Through Difficult Times

Life isn’t always easy. We’ve all faced some tough times. However, the way we handle difficult situations can make all the difference.

Many of us make life even more difficult by the way we handle (or choose not to handle) our challenges. This creates additional issues that require time and energy to fix. How you handle trying times also says more about you than you may realize.

Will you let these times bring out the worst in you or the best in you?

Make it easier on yourself and get through difficult times more quickly with these strategies:

 

  1. Remember that you have more options than you realize. Part of what makes challenging times challenging is the belief that you have no options. Feeling powerless is painful. Remind yourself that you still have choices. How you choose to handle the trying situation is because you chose one of those choices available to you.
  2. Pay attention to all of the things that are still good in your life. You may have lost your job, but you still have your health and your family. Maybe you’re getting divorced, but you still have your friends, job, health, and your children. You get the idea. While things may look grim right now, there’s always something to be grateful for.
  • What was the best thing that happened to you last year? Who has made a positive impact on your life? Make a list of at least 20 positive things in your life and then notice how much better you feel. This helps put things into a more manageable perspective.
  • What we feed, grows so if you only focus on what’s not working, you’re giving it more power than it deserves. You’re also putting your focus on the problem versus the solution.7 Strategies to Help You Get Through Difficult Times
  1. Look for solutions. Focusing on your difficulty is natural, but ineffective. In fact, it’s draining and keeps us stuck. Decide that you’re going to find a solution. It doesn’t have to be the perfect solution. Just a decent solution moving you forward. Give yourself the time you need to brainstorm, then take action.
  2. Begin implementing your solution. For example, if you’re experiencing a breakup, betrayal and/or the shattering of trust, your immediate solution might include several steps:
  • Are you safe? Safety and security come first
  • Get support from someone who understands
  • Prioritize needs like getting help with the kids, saying no to extra obligations at work, and delegating extra tasks that aren’t crucial right now
  • Prioritize self-care needs like sleep and appropriate supplementation so you can think more clearly during this challenging time
  1. Do your best to care for those within your care-AND let them know you’re not at your best. You may have to reduce your care and attention a little. But, letting those you love know you’re not at your best lets them know you’re doing the best you can and it’s not about them.
  2. Try practices to release your anxiety. You can feel your anxiety in your body. Imagine opening up a door in the location you feel it and letting it all out. Try deep breathing, meditating, exercising, journaling or whatever feels like it’s helping let that tension out.
  3. Show appreciation when you can. Let everyone know that you appreciate their love and support-especially during this challenging time. Everyone wants to be validated, acknowledged and appreciated.

It’s not a matter of whether or not you’ll face difficult times. It’s only a matter of when. Since challenging times are inevitable, why not deal with them as effectively as possible? Strength, confidence and character never come from avoiding our challenges, they come from moving through them.

 

Dr. Debi
Founder and CEO, The PBT (Post Betrayal Transformation) Institute

7 Strategies to Help You Get Through Difficult Times

 

 

Categories
Growth Leadership Personal Development

Made a Mistake? Here’s How to Begin Fixing It

Whether it was intentional or unintentional, sometimes we simply screw up. 

Own It: 

There’s nothing more frustrating than when someone refuses to take responsibility for their behaviors and actions-especially when those behaviors and actions caused harm. While we’re often so willing to overlook and forgive an error in judgment or a transgression, we tend to hang onto it more tightly when the person who caused the harm refuses to own it. So, instead of blaming, making excuses, getting defensive, ignoring it or assuming the other person doesn’t need an explanation or apology, take responsibility for the part you played (whether it was intentional or unintentional) and own it. Now, in a case of betrayal or shattered trust, it’ll take more than that but you’re off to a good start.)

Use Their Language: 

Gary Chapman, author of The 5 Love Languages: The Secret to Love that Lasts explains how there are different ways to communicate love and the secret to a love that lasts is found in communicating in the way your partner wants and needs to hear it. So, when trying to fix a major screw up, the same idea applies. It’s not about communicating your awareness, understanding or apology in a way that works for you but in the way that’ll resonate with the person you hurt. Do they need a kind gesture or a sincere apology? Convey your message in a way that works for them.

Remorse, Empathy, and Restitution: 

According to the dictionary, remorse is deep regret or guilt for a wrong committed. Empathy is the feeling that you understand and share another person’s experiences and emotions. Restitution is an act of restoring or a condition of being restored. When it comes to fixing a major screw up, these three conditions work beautifully together and lay the foundation for forgiveness. Now, sometimes an action can’t be fixed but is there something you can do to show your willingness to right the wrong? Here’s what these three together may sound like: “I’m so terribly sorry (remorse). I understand why you’d be upset. I get it and I’d be upset and hurt if you did that to me (empathy). What can I do to make it up to you?” (restitution).

Learn From It: 

Our actions emerge from our current level of awareness. When we’re coming from a place of fear and lack, our actions will represent that. When we’re in a place of love and abundance, our actions will represent that too. A major screw up is most likely coming from a place of fear and lack. If it’s coming from love and abundance, it was most definitely unintentional. In either case, learn from it to make sure you don’t do it again. Did you act without thinking? Fail to consider the consequences or the other person’s needs? Did an inflated ego or pride cause you to say or do something you now regret? Maybe learning from it and implementing a simple rule like: “Would I like that done to me?” If the answer is yes, do it and if the answer is no, don’t.

Self-Forgiveness and Paying it Forward:

Once you’ve taken responsibility for your actions and behavior, communicated in a way the person you hurt will understand, were remorseful, empathetic, offered restitution and learned from it, there are still a few more things you can do. Forgiveness takes time along with consistent effort to repair the damage done so have patience. The bigger the screw up the longer it can take because the person you hurt may be reeling from the shock, pain or anguish you caused and has to find new footing as they readjust to what they’ve just experienced by your actions. This process is now about them as they learn what role they may have played, what changes they need to make to feel valued, safe and secure again. While they’re working through it, healing, changing and growing as a result of what they’ve just been through, now is also the time to work on self-forgiveness. Sure, you may feel guilt and shame for the pain you caused but that doesn’t help anyone.

Forgiving yourself allows you to use what you’ve learned to grow, become a more awakened and enlightened version of yourself, and use your new awareness to not only ensure it won’t happen again, but to help others by what you now see so clearly. Paying it forward by preventing someone else from experiencing that pain doesn’t mean you didn’t cause the harm, but may just be what’s needed to prevent someone else from causing or being the recipient of a painful experience. Paying it forward also contributes to the greater good and that’s what life is all about.

Dr. Debi
Founder and CEO, The PBT (Post Betrayal Transformation) Institute

Categories
Growth Leadership Personal Development

Made a Mistake? Here’s How to Begin Fixing It

Whether it was intentional or unintentional, sometimes we simply screw up. 

Own It: 

There’s nothing more frustrating than when someone refuses to take responsibility for their behaviors and actions-especially when those behaviors and actions caused harm. While we’re often so willing to overlook and forgive an error in judgment or a transgression, we tend to hang onto it more tightly when the person who caused the harm refuses to own it. So, instead of blaming, making excuses, getting defensive, ignoring it or assuming the other person doesn’t need an explanation or apology, take responsibility for the part you played (whether it was intentional or unintentional) and own it. Now, in a case of betrayal or shattered trust, it’ll take more than that but you’re off to a good start.)

Use Their Language: 

Gary Chapman, author of The 5 Love Languages: The Secret to Love that Lasts explains how there are different ways to communicate love and the secret to a love that lasts is found in communicating in the way your partner wants and needs to hear it. So, when trying to fix a major screw up, the same idea applies. It’s not about communicating your awareness, understanding or apology in a way that works for you but in the way that’ll resonate with the person you hurt. Do they need a kind gesture or a sincere apology? Convey your message in a way that works for them.

Remorse, Empathy, and Restitution: 

According to the dictionary, remorse is deep regret or guilt for a wrong committed. Empathy is the feeling that you understand and share another person’s experiences and emotions. Restitution is an act of restoring or a condition of being restored. When it comes to fixing a major screw up, these three conditions work beautifully together and lay the foundation for forgiveness. Now, sometimes an action can’t be fixed but is there something you can do to show your willingness to right the wrong? Here’s what these three together may sound like: “I’m so terribly sorry (remorse). I understand why you’d be upset. I get it and I’d be upset and hurt if you did that to me (empathy). What can I do to make it up to you?” (restitution).

Learn From It: 

Our actions emerge from our current level of awareness. When we’re coming from a place of fear and lack, our actions will represent that. When we’re in a place of love and abundance, our actions will represent that too. A major screw up is most likely coming from a place of fear and lack. If it’s coming from love and abundance, it was most definitely unintentional. In either case, learn from it to make sure you don’t do it again. Did you act without thinking? Fail to consider the consequences or the other person’s needs? Did an inflated ego or pride cause you to say or do something you now regret? Maybe learning from it and implementing a simple rule like: “Would I like that done to me?” If the answer is yes, do it and if the answer is no, don’t.

Self-Forgiveness and Paying it Forward:

Once you’ve taken responsibility for your actions and behavior, communicated in a way the person you hurt will understand, were remorseful, empathetic, offered restitution and learned from it, there are still a few more things you can do. Forgiveness takes time along with consistent effort to repair the damage done so have patience. The bigger the screw up the longer it can take because the person you hurt may be reeling from the shock, pain or anguish you caused and has to find new footing as they readjust to what they’ve just experienced by your actions. This process is now about them as they learn what role they may have played, what changes they need to make to feel valued, safe and secure again. While they’re working through it, healing, changing and growing as a result of what they’ve just been through, now is also the time to work on self-forgiveness. Sure, you may feel guilt and shame for the pain you caused but that doesn’t help anyone.

Forgiving yourself allows you to use what you’ve learned to grow, become a more awakened and enlightened version of yourself, and use your new awareness to not only ensure it won’t happen again, but to help others by what you now see so clearly. Paying it forward by preventing someone else from experiencing that pain doesn’t mean you didn’t cause the harm, but may just be what’s needed to prevent someone else from causing or being the recipient of a painful experience. Paying it forward also contributes to the greater good and that’s what life is all about.

Dr. Debi
Founder and CEO, The PBT (Post Betrayal Transformation) Institute

Categories
Growth Management Personal Development

The Power of Great Mentorship

Building a business, managing change and transition in our personal and professional lives, and entrepreneurship are all difficult — they amount to some of the most challenging things that many people will attempt throughout their lives.

How do we consistently rise to meet the challenges in front of us? The answer is simple; have a mentor.

Transformation and growth can dominate our lives, and appear overwhelming, especially when things don’t go according to plan. Mentorship holds the answers to these problems.

There are two reasons to have a good mentor, ideas and accountability.

A mentor is a person who is going to keep you going, hold you accountable, and ensure that you’re doing what you said that you’re going to do. Secondly, they are there to bounce ideas around. When you’re stuck, when you need help, when you need another set of eyes to look at a problem, a mentor is there to bounce those ideas off of and find a more robust, all-inclusive, solution to the challenge that you’re facing.

This idea of mentorship resonates well because it solves the problem of how to effectively meet our most significant challenges. We cannot do it alone.
Seemingly insurmountable challenges in leadership, change, and transformation happen all the time. A recent survey published in the Harvard Business Review from VitalSmarts found that, while under pressure, managers:

  • 53% of leaders are more closed-minded and controlling than open and curious.
  • 45% are more upset and emotional than calm and in control.
  • 45% ignore or reject rather than listen or seek to understand.
  • 43% are more angry and heated than cool and collected.
  • 37% avoid or sidestep rather than be direct and unambiguous.
  • 30% are more devious and deceitful than candid and honest.
Figures from VitalSmarts – https://www.vitalsmarts.com/press/2018/11/the-manager-effect-1-out-of-3-managers-cant-handle-high-stakes-situations-and-as-a-result-their-teams-are-less-successful/

These results are intolerable. These pressure points are the hallmarks for great success, not points to be misstepping.

I wonder, if these managers had a solid mentor by their side how much more effective they would be at overcoming their challenges.
Because we all need help, no one should undertake a great challenge alone. And we all need that space to go and bounce ideas off of, have a little accountability added into our routines, and sometimes, to go and vent that things are not well right now.

By having this space, people can:

  • Remain open and curious.
  • Stay calm, collected, and in control
  • Gain a greater understanding of their situations
  • Provide direct support and guidance to their teams
  • Feel secure in remaining candid and honest

Leaders need to do all these things. A great mentor offers the space and insights to allow it to happen.

Mentorship is the key, and every great leader, entrepreneur, or anyone who is facing change and transition should have one. It is the outliners where we see our greatest successes. We are all good at accomplishing the day-to-day. It is when things change, or the unexpected occurs when we face our most significant challenges. The fundamental truth is that we don’t know what we don’t know. Mentorship fills these gaps, educates us on what we don’t know, and gives us an outlet to create an action plan to fill these spaces. We all aspire for greatness, but the critical skill we have to develop to get there is how, and who, to ask for help.

You can find our podcast conversation on mentorship and growth with Ed Marsh on The Leadership Update Brief on C-Suite Radio.

Ed Brzychcy is former U.S. Army Infantry Staff-Sergeant with service across three combat deployments to Iraq. After his time in the military, he received his MBA from Babson College and now coaches organizational leadership and growth through his consultancy, Blue Cord Management.

Categories
Growth Leadership Personal Development

Attitude Is a Multiplier

If you say the word “attitude” to people in the training community, most of us will think about presenters who burst into a room and try to knock trainees over with high bursts of energy. That’s not a bad image. Energy is absolutely part of attitude. Yet attitude is a lot more too.  It is a force that multiplies the results of training, improves performance, and leads to greater success.

Attitude has been the motive force behind many kinds of people. Rosa Parks was a quiet woman, but she had the attitude to take on bigotry and hasten the end of segregation. Winston Churchill was not a showman who sought the spotlight, but he rose to the challenge of World War II and his “never, never, never give up” attitude led his country to victory. Stephen Hawking, with his physical limitations, is not equipped to bowl people over with high energy, but his great attitude has enabled him to lead a very full life and expand the horizons of physics and science.

And you and I can use attitude to multiply our effectiveness too, no matter our field of endeavor.

What Is Attitude?

Here’s an analogy that helps explain what attitude is.

Attitude is like STP, the popular oil additive. People who love STP say that when they add it to the oil in their cars, their engines run more smoothly, produce more horsepower, and deliver better gas mileage. Attitude is like that. You pour it into whatever you do, and performance improves.

Attitude is like an electric light bulb too. As soon as Edison began to sell electric light bulbs, people were able to read and learn into the evening hours, work longer days, and achieve logarithmically bigger things in their lives. Attitude also lights up the world and empowers people to achieve more than they ever thought possible.

How Can You Put the Power of Attitude to Work?

I am still working this out – it is a very big issue. But here are some observations from my own life in business that I know to be right:

A great attitude starts with great listening, because attitude flows from other people to you – and not the other way around. When you become immersed in other people’s ideas, needs, concerns and inspirations, your attitude soars, and people sense that.

Being open to new ideas is the cornerstone of a great attitude. I have noticed confusion in this area, because some people seem to think that attitude means having emphatic opinions and trying to convince other people that they are right. A great attitude, in contrast, means trying to discover where other people are right and honoring them for that.

People who inspire you can help you build a powerfully positive attitude. If you apply life lessons from people who had great attitudes, you will take on some aspects of their greatness. When you study exceptional people, they will always be at your side in a sense. They might be your parents or other family members, business leaders you admire, historical figures, your minister or imam or rabbi – or anyone else whose life inspires you.

A great attitude is something that gets things done in the real world, not just in theory. If you go into a room and charm people and then nothing changes after you are done talking, you are not really tapping the power of attitude. Attitude does not stop as soon as the words are said. If you want to tap its power, follow through and follow up and bring change to other people’s lives and to the world.

I Would Welcome Your Input

Attitude is a topic that runs through my new book, Ingaging Leadership. As I noted above, it is a topic that I continue to explore. I invite your comments and feedback so we can engage and ingage in this process together.

Categories
Best Practices Growth Management Personal Development

Employee Retention: What Employees Want: Pillar #1 Clear Goals

Employee Retention: What Employees Want: Pillar #1 Clear Goals from Tina Greenbaum on Vimeo.

This is the first in the series about Employee Retention: What Employees Want. We’re talking about Clear Goals – both in the direction you’re going as an individual employee and the direction of the company.

To view the rest of the series on Vimeo as it is published, click here.

Categories
Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Skills Women In Business

Don’t Fall Prey To The First Enemy Of Uncertainty

“When it comes to uncertainty, it’s okay to pray about the direction to take. Just be sure not to fall prey to the uncertainty of that direction. Know when to follow and know when to lead.” –Greg Williams, The Master Negotiator & Body Language Expert

As he walked past an unseen man lying on the ground that he could not see, he heard someone exclaim, “he looks like he’s dying!” He thought to himself, “I’m uncertain of what to do. Others seem to be handling this. I’m not going to get involved.” He later discovered that unseen man was his father.

Are you aware of when you fall prey to the first enemy of uncertainty in a negotiation (You’re always negotiating)? Do you know what that is? The first enemy of uncertainty in a negotiation is the emotions, actions, and reactions you engage in, based on what those around you are doing or do. The opening statement highlights that point. The first enemy of uncertainty is doubt.

When you’re in an environment and you’re not sure of what to do, you seek direction from others in the environment; you may do this in a quiet mindset to assuage your mind of the lack of direction it’s offering you. Your uncertainty is the driver that’s not sure of where to go, so you seek the opinions and insights of others to direct you. Thus, by observing their actions or reactions, you gain a sense of what you might do.

There’s nothing inherently wrong with following the lead of the other negotiator; you can obtain great insights from doing so. The challenge lies in when you should lead from the front, lead from behind, or allow him to lead. If you’re in a leadership position up to that point, relinquishing the lead may seem or feel tenuous. You may even feel that your lack of direction is splayed for all to see, which might call your perceived leadership into question. If such is the case, realize that uncertainty has crept into your mind. The way you deal with it will determine the direction you take in the negotiation.  Don’t be mentally constrained by such a thought. Here are a few things to be aware of.

  1. You’re more likely to be influenced into some form of action based on where you see yourself in relation to the other negotiator (i.e. superior, in a controlling position, inferior, etc.)

 

  1. Based on what’s occurred prior to the point of uncertainty, you may be more or less circumspective. Be aware of this because it too will impact your perception and the actions you engage in.

 

  1. While you’re in a stage of mental siege, take note of what the other negotiator is doing. In particular, note the degree that he studies your actions. If he cues off of your actions, he may be wondering about your position or to what degree you’re contemplating his. If you sense the latter, don’t relieve him of his quandary. You can use that time to think about your next move.

Here’s the point. When you’re in a negotiation, at the first sign of uncertainty, stop and think. Don’t be mentally belabored by the perception of pending doom, or the fear of looking stupid. When it comes to uncertainty, we seek the leadership of others to lead us, or we can call upon our prior actions for that purpose. To combat uncertainty, know which source to choose.

When you heighten your sense of awareness about uncertainty, you’ll have greater insight into how to control it. Controlling it will be the key that unlocks the blockade where uncertainty lurks. That will allow you to banish the enemy of uncertainty, which is doubt … and everything will be right with the world.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free 5-minute video on reading body language or to sign up for the “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

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