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Tag: How to win negotiations

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Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Skills Women In Business

How Do You View Your Time?

“The agency of time is an equal factor for everyone. To maximize time, be wise about how you view and use it.” -Greg Williams, The Master Negotiator & Body Language Expert

What’s your experience with time? How do you view it? Why is it that time appears to move slowly and at other times it appears to move much faster? There’s no secret about the answer. It’s what you do with your time and the perspective you have of it that makes it appear to pulsate.

This will take forever:

Have you observed how long a task takes when you think it’s going to take a longtime? Sometimes, it doesn’t take as long as you expected. When completed, you feel good and think, that didn’t take that long after all. More then likely, you feel good about your accomplishment and the perspective you have of time.

At other times, the task takes significantly longer than anticipated. You encounter impediments that you’d not considered. You become frustrated! In some cases, you pursue the task to completion. At other times, you surrender to what you perceive to be inevitable and throw in the towel.

What’s the end differences? The differences lie in the perception you had before you engaged in the task, what you experienced while addressing it and its outcome. Be mindful of that because it’ll shape your outlook when assessing future task.

I’m stuck:

Do You find yourself doing the same things repeatedly because you’re constantly relearning the same lessons? Do you see your goals moving further away as you attempt to achieve them? For you, time may seem to be a whirling mass that’s sucking you into a vortex. You’re in a rut!

Consider how you might improve your plight and develop a plan to do so. Then, engage your plan and observe the benefits derived from it. If they don’t meet your expectations, modify the plan. Be mindful of how you’re viewing the time spent when doing so. That will impact the view you have about your degree of success.

In the zone:

When you experience happiness, you experience the sensation of euphoria. When you experience prolonged happiness, that transcends into a higher sense of euphoria. It’s likened to being ‘in the zone’, a mental place that eclipses the limits of thought and time. What do you do to experience that sensation? Note what it is and when it occurs, because the more you replicate it, the more improved you’ll become. And, you’ll have a better perspective of what you’re doing with your time.

As you engage in your endeavors, consider how you view the usage of your time. If you note what makes you feel better, versus worse about its usage, you will begin to summit to the pinnacle of utilizing your time better, while feeling better about its usage. That will lead you to experience a higher sense of fulfillment … and everything will be right with the world.

What does this have to do with negotiations?

How you view the usage of time in a negotiation will impact the strategies you employ and how those strategies are rebutted by the opposing negotiator. If you view time to be short, you’ll take more drastic measures to get to the end point. That could cause the other negotiator to heighten his sense of time and both of you could find yourselves in a rushed position. That could lead to a calamitous negotiation.

Always be aware of how you view your time and maximize its usage to perceive it as being most beneficial to your cause.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Time #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #negotiator

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Best Practices Human Resources Investing Management Marketing Negotiations News and Politics Sales Skills Women In Business

Negotiators: Beware of the Hidden Danger in Free Value

“There’s always a hidden fee in free. Don’t accept free without knowing what that hidden cost might be.” -Greg Williams, The Master Negotiator & Body Language Expert

As a negotiator, what do you consider when you hear free? Do you think about the hidden danger that may lurk in something that’s free? Sure, there could be value in the offer, but you should also beware of the hidden danger in anything that’s free.

When you hear the word free, your brain goes into a sense of euphoria. The endorphins begin to flow at the thought of receiving something for nothing. In such a mindset, you can become susceptible to lowering your guard. Doing that can leave you vulnerable to unsuspecting ploys. That can occur even when you’ve planned how you’ll address such offers. When you find yourself in such quandaries, consider the following.

What’s the offer attempting to achieve:

People are motivated by their aspirations. Thus, during a negotiation when offers are extended, a goal is at the purpose of that offer. If you’re aware of that intent, you’ll be in a better position to assess its potential value. Offers are not equal. Don’t let one that appears to be free become too costly for you to accept. Examine it thoroughly.

What’s to be gained:

Sometimes, acquiring a concession in a negotiation can add value to your overall goals. If the concession appears not to contain a cost, its allure may become bewitching. Be cautious when such appears to be the case. Good negotiators accumulate chits that they can use at other points in the negotiation. Thus, while you’re receiving what appears to be free, what you’re really receiving could be an IOU.

The timing of the offer:

The timing of an offer can obscure hidden dangers. If the intent is to obtain a greater concession, a negotiator may seek smaller ones to build towards the larger one. Thus, in some cases, positioning may be the goal. That means, offering something for free may be the setup or cover up for something to come.

Always be aware of where a concession or request may lead. Since negotiations are the accumulations of gains and concessions, you don’t want to make a concession thinking that it will lead to more gains. Or, acquire gains that are too costly, compared to the concessions you make to acquire them.

What do you have to concede:

In every negotiation, good negotiators have red herrings to use as chits or diversions. They can serve as bartering pieces that don’t contain a burdensome cost to you, or as distracters from the real intent of your offer. In a best-case scenario, a red herring should be perceived as something of value that you possess that can be dangled as a sought-after desire that the other negotiator wants. The more he’d like to possess it, the greater its perceived value will be. Thus, if it doesn’t cost you anything to relinquish, you can heighten its appeal by feigning great concern to part with it. The point is, don’t weaken red herrings by relinquishing them too easily. Doing so will weaken your negotiation position.

There’s a cost associated with everything we acquire, even if it’s just the time that we invest. Because time itself has a cost. If you keep in mind that nothing’s free, you’ll maintain a more prepared mind to assess the hidden cost and hidden dangers that may be concealed in free offers. Doing so will make you a better negotiator … and everything will be right with the world.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#Danger #value #free #Hide #bodylanguage #Negotiator #Business #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

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Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Skills Women In Business

What Do You Fear?

“Fear will masquerade as truth until it’s unmasked”. -Greg Williams, The Master Negotiator & Body Language Expert

Do you know what you’re most fearful of and why? Does fear debilitate you when you’d rather be less susceptible to it? When you find yourself in the clutches of fear, you need to know how to escape it. If not, it will leave you imprisoned and entrapped in a web of despair.

Consider the following the next time you feel fear sneaking up on you.

Inner Child:

There were lyrics to a song that went – ‘little child, running wild …’. All of us carry our inner child with us throughout our life. That inner child can be the source of fearful things you experienced in your formative years that should no longer hold sway over you.

In dealing with your inner child, realize that you’re no longer that person. You’ve evolved. Keep your inner child in check and you’ll be more adaptable to dealing with things that you fear.

Insecurities:

What beliefs temper your insecurities? You should know what they are, why they come into being, and what stimulates them to rise to your consciousness.

Before you can deal with any fears, you must know why they’re prevalent and what gave them life. Once you pinpoint that source, you’ll know to what degree the fear is real or imagined. You’ll also have a better handle on how to deal with them and keep them in check.

Times of Happiness:

During times of happiness, be grateful. Revel in your bliss. But, don’t relax too long. The world continuously evolves, which means you must evolve to stay abreast with the changes that occur in the world.

The point is, the more you recognize when you’re in a state of happiness, the more you’ll focus upon your good fortunes. Doing that will relieve hidden stress, and dissipate fear. That will allow you to experience a greater feeling of happiness. Isn’t that a better cycle to be in?

To enhance your life, know why and when fear becomes ignited in you. To combat it, focus on the times when you were happiest in life. Draw from the lessons learned during those times. Then, mentally summon those happier times to combat fear. By doing that, you’ll recognize when you’re in a good place in your life, and know how to best deal with fear when it comes at you … and everything will be right with the world.

What does this have to do with negotiations?

During a negotiation, you and the other negotiator will be motivated by gain and loss at different points in the negotiation. It behooves you to understand when either source of stimulus is present because you need to adopt different strategies to deal with that segment of the negotiation. As an example, the fear of loss can be a potent tool to employ against the other negotiator. Be judicious when doing that so it doesn’t backfire on you.

By taming fear and using it as a source of motivation in a negotiation, you’ll have a greater grasp of how to control its usage. That will place you in a powerful position throughout the negotiation.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

 To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Fear #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #negotiator

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Best Practices Body Language Management Marketing Negotiations Sales Skills Women In Business

How to Observe Body Language to Uncover the Truth

“To uncover the truth, expose its darkness.” -Greg Williams, The Master Negotiator & Body Language Expert

When you negotiate, what body language gestures do you observe to uncover the truth? Do you seek insights from gestures, intonations, and other signs to validate when you suspect the truth is being violated? If so, exactly what do you look for?

You can gain great insight about someone’s truthfulness via their body language, and negotiate better, by arming yourself with the following information.

Body Language

Before you can accurately interpret someone’s body language, you must establish their baseline. That baseline will allow you to more accurately assess and compare the body language gestures the other negotiator exhibits more accurately during the negotiation. To form his baseline, observe his mannerisms when he’s in a non-threatening environment.

Our body seeks to maintain a constant state of comfort. When it’s out of that state, it will commit actions to put itself back into that state (e.g. babies cry for attention when they’ve soiled themselves, adults feeling overly aggrieved strike out in anger to get even and soothe themselves, etc.). During the body’s state of discomfort, observe signs like, rubbing of the hands, touching one’s face/neck/arm/leg, etc., to validate the state of mind that person is in; those signs are called comfort gestures. The person emitting the behavior is attempting to comfort himself; that person’s body is attempting to put itself back into a state of comfort.

When you see the gestures noted above, assess what has caused that person to experience discomfort. Was it something he said? If so, he may have entered a state of untruthfulness. If you sense that might be the case, consider questioning him about your suspicion. Or, you can progress the conversation and note when other comfort gestures are exhibited. The second, third, etc., iteration of such signals will add to the possibility that he’s violating the truth.

Intonation

When a person speaks, note their intonations. It will lend insight into what they believe to be more important than other aspects of what they’re saying. As an example, if someone said, “I’m not sure if that’s the whole truth.” The word(s) they placed the most emphasis on would denote what’s important to them. Thus, if the emphasis was on “whole”, there may be more that’s undisclosed. Once again, if you think that’s the case, probe to get to the root of the possible deception.

When it comes to intonations, observe what causes someone to alter their speaking pattern. Remember, the body seeks a constant state of comfort. Thus, if someone alters their speaking pace, they’re doing so due to the stimuli that put them into that mood. The behavior may be due to their contemplating what to say to complete their thought. If you sense they’re concealing the truth, consider how and when you’ll challenge them.

Once you become astute at reading body language gestures, you’ll uncover secret cues that indicate when someone’s not being forthright. You’ll become a human lie detector … and everything will be right with the world.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#Truth #uncover #bodylanguage #Negotiator #Business #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

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Entrepreneurship Management Marketing Negotiations Operations Sales Skills Women In Business

Thank You for Your Patience

“Patience can be a virtue; it can also be an enslaver. Know the difference to avoid entrapment.” -Greg Williams, The Master Negotiator & Body Language Expert

How many times have you heard the words, “thank you for your patience”? To a degree, there are times when such words become frustrating. You hear over the intercom, “you’re flight’s been delayed”, thank you for your patience. The train is 33 minutes behind schedule. Thank you for your patience.

In most situations when such words are uttered, thank you for your patience, you’re in a captive position. You can’t do anything but wait. So, why do you think such announcements are made? Do you think there’s a hidden message implied?

Sometimes, the attempt is to keep you calm and feeling like the offending party is sorry for the dilemma they’ve caused. They’re soliciting empathy to soften you to the plight you find yourself in. In other times, they’re genuinely sorry.

So, what can you do to pushback on such psychological ploys? In some cases, you can say, I appreciate the sincerity of your statement, can you please do ‘x’? In this case, ‘x’ is something that you might want due to the inconvenience you find yourself in. That request is nothing more than a test to assess their sincerity.

Depending on the circumstances, you might be surprised at what you’re granted. The point is, words are used to influence emotions. In this case, they could be used to assuage the hostile feelings that may be swirling in you due to the circumstances. To allay those feelings and test your negotiation skills, ask the other party to show through action how sorry they are. You can request anything that pleases you. I’ve done it by asking for a penny. The request got a laugh, which made the situation more tenable. It changed the outlook I had and that of the other party.

When you find yourself in a position of helplessness, due to situations that you perceive to be out of your hands, take actions to control them. You’ll be amazed at how well you feel … and everything will be right with the world.

What does this have to do with negotiations? 

In a negotiation, the words, ‘thank you for your patience’ can be a way to subdue a request for concessions, or slow the negotiation process down. It can also suggest genuine sincerity for an indiscreet remark or action. The point is, you need to understand the real meaning of someone’s conveyance to assess the purveyor’s true intent. Without validation, you could misperceive that intent, which can cause the negotiation to take an unexpected turn.

First, consider the mindset you possess; your current state of mind will influence your perspective. Next, consider the person with whom you’re negotiating. Has she displayed an ill temper throughout the negotiation, or a demeanor that’s been non-threatening, passive, and one of conciliation?  Take into account what has occurred prior to that point; the closer you are to a point of exasperation, the less likely you are to being in an understanding mindset. That means if you’ve been riled throughout the negotiation, or at a point that’s not too distant, you’ll be more likely to seek retribution and less likely to offer forgiveness.

Always be mindful of the intent of the other negotiator. It’s through that understanding that you’ll gain insight into the real person with whom you’re negotiating.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#patience, #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #negotiaton

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Best Practices Entrepreneurship Management Marketing Negotiations Sales Skills Women In Business

How to Win More Negotiations by Using Power Right

“The perception of power is based on how it’s used. Use it right, and you’re perceived as being powerful. Use it wrong and you’re perceived as being weak.” -Greg Williams, The Master Negotiator & Body Language Expert

What does power look like in negotiations? Is it encompassed in the outcome (i.e. he who obtains the most is more powerful)? Is it encapsulated within the flow of the negotiation, or does it stem from another source? You can win more negotiations by using power right, but first, you must know how and when to deploy your power. Thus, your assessment of how to present the presence of power should be based on the negotiator type that you’re negotiating with.

Lead or Led

Power in a negotiation may take the form of the person that’s leading or the person that’s led. In the former situation, a false pretense can be assumed because he assumes he’s in the lead. That can lend itself to a false sense of bravado, which might cause one to expose his hand.

On the other hand, some people prefer to be led in a negotiation. Of the four personality types of negotiators (i.e. Hard/Closed, Hard/Open, Easy/Closed, Easy/Open) the ‘Easy/Open’ negotiator type is the one most susceptible to being led.

Hard/Closed

The most combative of the negotiator types will be the ‘hard/closed’ negotiator. His mental perspective is, ‘the only way I can win is if you lose.’ Thus, he’ll fight you for every gain you acquire and be very reluctant to make concessions unless he receives something in return. Just as an aside, some negotiators will adopt this posture to assess your response. That means this style of negotiation is not his preferred manner to negotiate. You can gain insight into the validity of his attempts by adopting the same demeanor, making a small concession and seeing how he responds or challenging him per his demeanor. In either case, don’t engage too deeply until you’ve gained enough of an assessment to know definitively what he’s up to.

Hard/Open

This negotiator type will not be as rigid as the ‘hard/closed’ type, but she may be close. She won’t be as gruff. Her demeanor will be one of allowing you the hope of acquiring more of what you seek if you go along with her plans.

With this type, go slow. Allow her to lead you to gain insight into her plans. Again, make small concessions when appropriate and request concessions to determine how amenable she might be to a give and take process. Don’t attempt to be heavy-handed with her. If you do, she may stiffen and become the ‘hard/closed’ type.

Easy/Closed

The ‘easy’ type of negotiators are the most amenable types to negotiate with. While the ‘easy/closed’ type will be the most difficult between the two, she will still be more open than the ‘closed’ types.

With this type of negotiator, adopt a power position; this is to let her know that you recognize the power you possess in the negotiation. Don’t pose it as an outright threat. Instead, position it as the silent stick that can be employed if the carrot doesn’t work.

Easy/Open

This is the easiest type to negotiate with. He will be amenable to following your lead. Be sure not to spook him. If he feels safe in the negotiation, he’ll follow your lead without question; he’ll even do so to his detriment. But he wants things to appear fair, so be aware of this trait in him. The best power to employ is the appearance of no power. Let him think he’s in the lead and you can lead him from behind.

When using power in a negotiation, the way you employ it based on the negotiator type will impact the success you have with it. By knowing when and how to employ your power, you’ll be in a more powerful position throughout the negotiation … and everything will be right with the world.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#win #Power #Negotiator #Business #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

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Best Practices Entrepreneurship Human Resources Investing Management Marketing Negotiations Sales Skills Women In Business

Do You Suffer from the Illusion of Success?

“Success has many suitors. Are you prepared to be embraced by success?” -Greg Williams, The Master Negotiator & Body Language Expert

Exactly what is a success? You hear people talking about success but seldom do they speak about what it means to be successful. Some people may see what they consider to be a bum laying on a grate and deem him as lacking success. Is that true? Might that individual be so happy with where he is in life that he would consider himself to be successful?

The meaning of success can only be determined by you! And, it’s very important that you define what that means. Its meaning will shift throughout your life but unless you define it at every stage of its change, you’ll miss the opportunity to define its meaning for your future.

When you define what success means to you, you’re defining your future. You’re setting psychological neurons into motion within your own brain to acquire the goals that will determine the degree of success you’ve achieved at some point in the future. That will determine the actions you engage in, the friends you associate with, the job or business activities you indulge in, etc. When you define what success means for you, you set a road map of how you’ll reach the weigh stations along the path to success.

So, don’t create the illusion of success by a lack of its definition. Instead, determine what it’s related to as it relates to the person you wish to be in the future. The better you define what success is to you, the greater the chance you’ll have at creating a plan to become successful. There will be illusions along success’ path but they won’t create the distraction that they would have produced had you not defined its meaning. Plus, you’ll be in a better mental place to banish any illusions that would present themselves as a ghostly harbinger to distract you from your path. That will reduce the angst and stress that you would have placed upon yourself.

Once you acquire the insight to determine what success means for you, you’ll be more mindful of the actions that lead to greater success … and everything will be right with the world.

What does this have to do with negotiations? 

You should never enter a negotiation without having defined what a successful outcome is. You should also define what a less than stellar outcome will look like. Even if you must exit a negotiation prior to its end, you can still view it as a success. It could be viewed as such when considering the time you might have wasted in an endless loop that was going nowhere.

During your strategy planning stage of your negotiation, highlight what a successful outcome will look like and mean to you. Make sure you assess what you think it will mean and look like for your negotiation counterpart too. With a picture of the meaning of success for both of you, you’ll have a greater understanding of how he’s feeling if it starts to slip from him. That, in turn, will allow you to use the illusion of success to keep him on that path or reward him by giving the presence of success back to him. Regardless of your choice, you’ll be in a stronger negotiation position, and that’s something that every negotiator seeks.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Illusion, #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

 

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Best Practices Entrepreneurship Human Resources Investing Management Marketing Negotiations Sales Skills Women In Business

How to Use One Secret Trick of Good Negotiators

“To obtain more, ask for more. And, know when to ask.” -Greg Williams, The Master Negotiator & Body Language Expert

There’s one secret trick that good negotiators use that allows them to obtain more from every negotiation they’re in. Do you know what it is?

Good negotiators ask for more than they expect to receive. But wait, there’s more! It’s not just that they ask for more, it’s the way they ask, and the timing that allows them to get more.

Characteristics of Questioner:

The way you make a request should be in part, based on the character of the person you’re asking. Some people are brisk (i.e. get to the point), others are more sociable (i.e. let’s take our time). Thus, it would not behoove you to pose the same type of request to the people possessing the characteristics mentioned. If you did, your request might be met by one and not the other, or neither of them, due to the way you posed the question. In either case, you’d be gambling on the outcome. Posing the right question in the manner that’s more receptive to the characteristics of the person to whom you’re asking a question enhances that outcome.

Verbiage Use:

“Can you …”, “Will you …”, “I need …”, “I want …” are forms of openings to a question that will psychologically appeal to different personality types. To maximize the probability of obtaining what you seek, mimic the verbiage used by the person you’re seeking the outcome from. If you observe that she predominantly uses, “can you help me” when requesting assistance, use that phrase on her. It will have an echoing effect on her; that means, the words will sound like something she’s heard before. That’ll be true to her because they will be the words that she uses. That will place her in a mindset to grant your request more readily.

Setup and Timing:

The one main advantage you have over the other person is the fact that you know you’re going to make a request. The timing of when you do will impact the probability of a successful outcome. To enhance that outcome, consider probing by asking questions that aren’t as direct as the one you plan to use (e.g. What do you think about …?). Be careful not to give too much insight about your real intent. If you do, you might be weakening your efforts.

Another tactic you can utilize is to make a request that’s significantly more than what you’re seeking. Then, by comparison, the smaller request won’t appear to be as large.

Situational and Positional Power:

Along with timing, consider when you have situational or positional power. You have situational power when you’re in a situation where you’re perceived by others as being powerful (i.e. police officer with red lights flashing). Positional power stems from the position you hold at the time when you’re perceived as being in control (i.e. boss over subordinate).

During such times, you’ll be able to make requests with an enhanced probability of having them granted.

Asking for more in any negotiation will always enhance the probability that you’ll obtain more. But you must know how to properly execute your requests to enhance that probability. Using the insights above will do just that for you … and everything will be right with the world.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#Trick #Negotiator #Business #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

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Best Practices Entrepreneurship Human Resources Management Negotiations Sales Skills Women In Business

How Will You Know When It’s Time to Leave?

“Staying too long in any environment depletes your resolution for change.” -Greg Williams, The Master Negotiator & Body Language Expert

When was the last time you found yourself wondering, why am I still here? What purpose is being here serving me? Sometimes, those questions beckon to the beginning of a new journey. They serve as an indicator of change in your life. Those feelings usually manifest themselves in some subliminal emotion you sense. They nudge at your consciousness. They do so in an attempt to move you. They’re saying, it’s time to move on. Pay attention to those emotional signals because they’re calls from the future. They’re summoning you to move from where you are to where you’ll be. In paying attention, take note of the direction you move in. Those same emotions will gently speak to your consciousness along your journey’s path. They’ll indicate to what degree you’re moving in the right direction.

If you think about it, you’ve been moved by silent thoughts and stimuli that have gently moved you out of one environment and into another throughout your whole life. More than likely, when you were younger, you were not aware when those silent thoughts provoked you. At some point, you acquired that recognition. When you did, that was the awakening of a higher sense of awareness that you’d invoked within yourself.

When you sense that it’s time to move on, know what’s motivating you and name it. Assess if you’re attempting to escape an environment or moving towards a greater goal. It’s important to recognize the main source of motivation because, once you identify it, you’ll have greater insight into what caused you to move. There’s a difference between moving away from and moving towards something. The difference resides in the motivation.

To determine the degree you’ve improved, set goals. As you progress towards the achievement of a goal, have mile-markers that indicate the progress you’ve made. By noting that, you’ll know when you need to make a course correction. That will also be the signal that indicates whether it’s time to leave the path you’re on to seek another.

Never be afraid to realign your actions to achieve greater goals. You were not meant to stop striving forward. That only occurs when you die. So, no matter the turmoil you experience, no matter the perceived setbacks you encounter, never be fearful of leaving an environment that no longer serves you. The longer you stay in a debilitating environment, the more debilitated you’ll become. You’ll have less time to revel in the success you seek. If you note the progress you’re making along the path of life’s journey and you’re willing to leave a path that’s going nowhere, you’ll find a better path for your life … and everything will be right with the world.

What does this have to do with negotiations?

Many negotiators have found themselves stuck in a negotiation long after they should have departed. When it comes to negotiations, the longer you stay engaged, the more likely you are to make unnecessary concessions.

If you find that things aren’t going to your satisfaction, consider points that you might use to exit. In such a case, knowing when it’s time to leave can save you a lot of time, anxiety, and stress. And, as a negotiator, that’s something you don’t want or need.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

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Best Practices Body Language Entrepreneurship Management Marketing Negotiations Sales Skills Women In Business

‘Body Language Hands’ – How to Immediately Win More Negotiations

“People use their hands to add meaning to their words. To capture more of their meaning, listen to their hands.” -Greg Williams, The Master Negotiator & Body Language Expert

Do you observe the body language of someone’s hands when you’re negotiating? To win more negotiations, you should listen to their hands! Hands convey a lot of hidden information in a negotiation.

There’s so much information conveyed by the way someone uses their hands. People use them to show appreciation by clapping. They display their hands to exhibit displeasure in other ways (i.e. sitting on their hands).  They also use their hands when speaking? Hands give insight into the thought process that someone has. As someone is speaking, their hands add or detract from the message they’re delivering; you do the same when you’re conveying information, too.

When there’s a difference between someone’s words and their body language, pay more attention to their body language. It will disclose someone’s intent more than their words. Consider the following lightly when conversing with someone. Consider it more strongly when you’re negotiating.

Hands close to the body:

The closer someone has their hands to their body, the more guarded are their thoughts. You’ll see this display when someone senses perceived threats to their well-being. Their hands are in that position to protect themselves from perceived indifference.

If you see this in a negotiation, it may behoove you to put the other negotiator at ease. Based on what caused him to display his guarded gesture, you may have to address that point before you can induce the comfort you seek to invoke in him.

Hands with interlocking fingers :

When you observe a negotiator in this position, he could be displaying a demeanor that states that he’s not open to your offer, suggestion, or counteroffer. To confirm your observance, consider questioning him about the meaning of his display (e.g. I noticed you have your hands closed and your fingers locked. That usually means that someone (use ‘someone’ to avoid ‘you’ – the latter may make him defensive) is not open to something that has occurred. Is anything wrong?). Then, note his response. If he unlaces his fingers and opens his hands, while saying everything is okay, ask him to proceed. Two things will have happened. One, you will have altered his body language, which will entice him to become more mentally receptive to you and your offers. Two, you will have given him the lead in the negotiation. Based on what he does with it, he’ll give insight about what caused the initial display that you brought into question. And, he’ll give vision to what he’d like to discuss. That will highlight what’s important to him.

Hands pushed away palms out:

Take special note of this gesture because it indicates that the originator wants no part of what caused him to display the gesture. You can note future discernment by the degree that he forces this gesture outward. Also, be aware of this gesture when the other negotiator voices his assertion that he’s in agreement with you. In this case, his body language belies his true feelings. Believe that more than his words.

There are other hand gestures that give insight into a negotiator’s thought process. We’ll leave those to discuss at another time. For now, note the signals mentioned above. In so doing, you’ll be more perceptive. That will assist you in winning more negotiations … and everything will be right with the world.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

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