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Month: March 2018

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Best Practices Entrepreneurship Human Resources Management Marketing Skills

What’s in Your Blind Spot?

Part of what makes my job fun is that no two clients are trying to solve the same problem. But whether it’s about leading with confidence and authority, managing conflict, or public speaking, they do all share one fundamental challenge: a perception gap, or “blind spot.”

You see when it comes to skills of persuasion and influence, the way you come across to others can make or break your chances of getting to “yes.” The problem is that most people know how they want to come across to others, and they know how they think they come across, but they are also remarkably unaware of how they actually come across. That gap in their perception is their blind spot.

The irony is that they are present in the moment when they interact with others: they hear their own speech and would generally believe they have control over their body and facial expressions, but the way the scene appears to play out in their minds is often very different from other people’s experience. At one time or another, we all suffer from this perception gap.  So why does this happen, and how can you close the gap?

Let’s look at those three components again.

First, how do you want to come across? This connotes an intentionality, and requires some forethought prior to the conversation or presentation. Part of the problem is that most people plan for and attend meetings on auto-pilot, and fail to put any planning effort into this question. If you want people to recognize your confidence, or if you want them to see you as approachable even in times of crisis, it is critical to start with that goal in mind, and consciously monitor your participation to keep your message on track.

Second, how do you think you come across? As the meeting progresses, and/or after it’s over, take stock of how you feel at the time. For example, if midway through the meeting you can feel yourself getting agitated and defensive, remind yourself not to let your emotions get the best of you. Take a deep breath, and watch your tone of voice, body language, etc. At the end, try to reflect on what you said and how you felt at the time, and acknowledge when your speech style did or did not feel like it reflected the way you wanted to appear. Make a point to note any discrepancies to work on them for next time.

Finally, how do you actually come across? Once you’ve attempted to assess your own behavior, seek objective feedback from others. Ask them for overall impressions you made, and if they felt that you did or did not demonstrate the qualities you wanted to project. Regardless of the answer, follow up with asking why. If they say you seemed calm, nervous, moody, distracted, confident or otherwise, ask them to point out any specific behaviors that led to that impression. Maybe you didn’t realize that you kept crossing and uncrossing your arms which appeared standoffish, or only seemed to speak with people at the front of the room and ignored those in the back. Or maybe you spoke with far less intonation variation than you thought, so while you wanted to sound engaged and engaging, people actually found you to be disengaged and appear a bit indifferent. Just remember to assure them that you will openly and graciously accept their feedback, no matter what they share, and that it won’t come back to haunt them if it’s not what you had hoped to hear.

Want to test yourself? Try recording yourself in a one-minute video as you imagine yourself speaking to your upcoming audience, whoever they may be. Go through these steps, planning how you want to come across, practicing mindfulness as you speak, and then watching the video to see where there is a gap between your planning and execution. Once you’ve identified your own blind spots, then you can take meaningful steps to close the perception gap and ensure that your message lands as intended, and you are able to influence the conversation as desired to get the desired outcome.

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Are you aware of your own blind spots, but don’t know how to fix them? Or are you unsure of where they might be but recognize that you need to identify and fix them? If so, contact me at laura@vocalimpactproductions.com or click here to schedule a 20-minute focus call to discuss it with me personally!

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Growth Human Resources Management Personal Development

Why Don’t Performance Reviews Work at Home?

On St. Valentine’s Day this year there was a funny little piece on the opinion page.  A wife giving a performance review for her husband.  He was labeled a “potential optimal husband”.  He was not quite there yet.  She explained the development opportunities for him, acknowledged his accomplishments as a husband for the past 20 years, and made recommendations for development. (Brody, 2018)

It was funny because it was tongue in cheek.  More importantly, it was funny because it is highly unlikely we would ever attempt to have a performance discussion at home with our spouse or partner.  In my experience, I can’t think of any situation where I would be willing to receive that kind of feedback. I can’t imagine my partner would either.  Am I wrong? If typical performance reviews are popular at work why don’t we use them at home?  It’s because they damage trust and trust is the most essential element for a relationship.

They Damage Trust

The quality of a relationship is directly dependent upon the level of trust. Furthermore, the results of an organization are directly dependent upon the level of trust. Exceptional leaders recognize this and behave accordingly.  They recognize their own behavior must demonstrate trust first before they can expect trust in return.  An exceptional leader will ask great questions in a caring way, and they won’t criticize or micro-manage. Ernest Hemingway once said, “The best way to find out if you can trust somebody is to trust them.”

When you judge someone, you immediately increase the probability of a negative emotional reaction.  We all have our own opinions about behaviors and events.  We are all biased with our views. But, isn’t it better to either withhold your bias and ask respectfully and positively for what you want?  Or, another option is to honestly acknowledge your bias and then ask respectfully and positively for what you want.  Our opinions may not be facts.  The bible reminds us we should look for the boulder in our own eye before we point out the pebble in another’s.  Aren’t we are better off asking someone questions and offering loving solutions than we are criticizing?

At home, we always need innovative ideas to make the home life better.  The same is true at our work.  Rarely will we improve creativity by criticizing others because it discourages risk taking.  A typical performance review discussion will very often increase fear and anger and shut down innovation.  This applies to a family and a work team.

Skylar Capo, 11, of Fredericksburg, Va., saw a little bird on the ground in her dad’s backyard. (News, 2011)  She then noticed the family’s cat eyeing it, too.  Skylar scooped up the woodpecker and looked for the bird’s mother. Her search turned up empty.  She asked her own mom, Alison, to help her decide what to do.   Her mom suggested they take care of the bird until it was strong enough to survive on its own.  Being an avid nature lover and animal rescuer, Skylar was thrilled.  She had saved the bird from an untimely death at the paws of the cat and she was going to learn how to care for it.

The Capos put the bird in their car to drive to a Lowes Home Improvement Store to search for materials they may need to care for the bird.  Bringing the bird inside in a cage so it wouldn’t suffer in the summer heat while they shopped they began their search when a shopper stopped them.  The shopper claimed to work for the U.S. Fish and Wildlife.   She explained they were in violation of protected species act.  Two weeks later the Capo’s were fined $535 because the law prohibits the capture or transport of any protected species.  A State Trooper, even though she was told the whole story, threatened Skylar’s mom to 1 year in jail if she ever did it again.  Thankfully two weeks later the ticket and the threat were cancelled, and apology was given.

The typical appraisal process is frequently used to enforce policy and procedure.  Policies are designed to control behaviors and they virtually always have positive intentions.  However, as with little Skylar, policies often don’t fit every situation and therefore can cause unintended consequences (the cat killing a baby bird). Because it is used as an enforcement tool, the typical performance review discussion often stops creative action.  What will little Skylar do next time she sees a baby bird in danger?

Any attempt to control behaviors of your partner at home will clearly end in disaster.  Any attempt to make policy without full transparency and agreement from all at the home will also likely end in emotional upset.  The typical appraisal holds many employees back from taking risks and this prevents the organization from achieving incremental change.  The typical appraisal won’t work at home and the home has even higher trust than the work place.  If it damages trust and creativity at home, what makes us think it can work in the workplace?

Check out the interview on C-Suite Best Seller TV to learn more about how to stop leadership malpractice and replace the typical performance review: https://www.c-suitetv.com/video/best-seller-tv-wally-hauck-stop-the-leadership-malpractice/

Wally Hauck, PhD has a cure for the “deadly disease” known as the typical performance appraisal.  Wally holds a doctorate in organizational leadership from Warren National University, a Master of Business Administration in finance from Iona College, and a bachelor’s degree in philosophy from the University of Pennsylvania.   Wally is a Certified Speaking Professional or CSP.  Wally has a passion for helping leaders let go of the old and embrace new thinking to improve leadership skills, employee engagement, and performance.

 

Brody, B. (2018, February 14). My Valentine’s Day performance review. USA Today, p. 7A.

Categories
Entrepreneurship Human Resources Management Marketing Negotiations Women In Business

What’s Behind the Curtain?

“In life, sometimes it appears that we’re controlled by invisible forces. Understand those forces and you’ll have greater control of your life.” -Greg Williams, The Master Negotiator & Body Language Expert

What’s behind the curtain of your life? Are you aware of what motivates your actions and why you interact with others in the manner you do? I ask because, the more we know what moves us, the more we’ll know about where and when to move. That insight becomes our source of motivation and our sense of inspiration; it will become the driving force that drives us to become more of a force than we are.

As you engage in your daily activities, take note of why you do some of the things you do; note especially those activities that are misaligned with what you should be doing. If something is pulling you off-track, you should be mentally aware of why it’s doing so. Not until you’re mentally aware of it, can it be altered. You should also know, we are driven by our subliminal thoughts; they override our conscious thoughts. That means, when you’re unsure as to why you engage in something, it’s your subconscious mind that’s driving you.

Going forward, acknowledge and be grateful for what you have, and really appreciate it. Reflect on what you value and how it came to be; the spillover benefit will come in the form of the endorphins that’ll occur. They’ll make you feel happier about life, improve your psyche, and motivate you to achieve more in your life.  That, in turn, will lead to even greater happiness and success … and everything will be right with the world.

What does this have to do with negotiations?

Sometimes, we don’t appreciate what we’ve achieved in a negotiation. Nor do we appreciate the skills that we’ve accumulated that has allowed us to obtain the gains we’ve made. If you understand what’s behind your thought process (i.e. it’s makeup), you’ll be in greater touch with the feelings you have. That, in turn, should allow you to focus on what you’ve achieved in the negotiation and what’s important about those achievements. If you don’t want to lose them, protect them. That may mean exiting the negotiation at that time.

You may have a myriad of negotiation tactics and strategies that you employ at the precise moment that such is required. Remember where that knowledge came from. Recalling the sources of your thoughts will allow you to return to those sources for the purpose of refreshment and enhancement. That’s why it’s important to understand what’s behind the curtain of your life, of your mind. Those sources are direct links to what you’ve become, and from which your negotiation skills have grown.

Remember, you’re always negotiating.

What are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free 5-minute video on reading body language or to sign up for the “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #Psychology #Perception #rejection #leadership #HowToImproveyourself

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Best Practices Entrepreneurship Health and Wellness Human Resources Management Marketing Skills Women In Business

Are We Being Negative?

Negativity. It is emotionally draining. We are bombarded with negative messages all day long. I was on LinkedIn, Instagram and Facebook over the weekend and I had to log out after only a few minutes on each platform.

There were so many quotes that start with “don’t”. So many opinions about things that quite frankly, are immaterial, or opinions about things that really did not happen.

We have become so accustomed to just putting it out there, everywhere. Sometimes we need to ask ourselves, “are we being negative?”

  • Instead of being sarcastic be kind.
  • Instead of being rude be respectful.
  • Instead of lying be honest or silent.
  • Instead of self-righteous be understanding.
  • Instead of judgmental be forgiving.
  • Instead of fearful be hopeful.

Emotions are contagious. How we think and feel affects those around us. Be positive. The power of positive thinking is amazing!

Think of best-case scenarios and work towards those goals.  Greet people with a smile and say “hello!” Let someone else have that parking spot. Take a deep breath and practice patience. Share a laugh. Say, “sorry”. Ask for help. Do your best.

Have a wonderful day!

Michelle Nasser, Executive Coach, Motivational Speaker, Author

Teaching you how to make the best decisions for your organization.

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Best Practices Entrepreneurship Health and Wellness Human Resources Management Marketing Technology

The Millennial Attention Gap

Maybe my favorite generation is the millennials. I love their insights and ability to change quickly … and they can also learn from generations before them. So, I was excited when I recently watched the movie, The Intern, about a Baby Boomer going to work for a young, hip start-up company. This company was very successful, full of bright ideas and innovative ways to succeed. Initially, they looked as though they thrived in chaos, when in fact, they were suffering from the very methods that made them successful.

While the movie was a light-hearted comedy about an older generation fitting into a Millennial mindset, I couldn’t help but notice the number of mistakes the young professionals made because of information overload, a barrage of interruptions, and an obsessive need to multitask leading to a frantically fast paced life. They worked together for hours on end yet knew little about each other. They celebrated professional success while suffering personal losses in relationships at home.

The movie was fiction. The situation was reality.

Millennials weren’t the age of technological discoveries. They were born into the technological age we created. They never knew life before the internet, texting, streaming and social media. Before most of them could walk, they could operate an iPhone. Many of them watched their first programs streaming from their parents’ devices while sitting in a restaurant for dinner. As the Millennials grew up, they formed new languages ripe with acronyms as they felt there was no time, or need, to write in full, complete sentences.  Now that this generation has aged and entered the workplace, they struggle to turn their attention from devices and into real relationships that communicate openly, thoroughly and effectively.

At one point in the movie, a younger employee approached the Baby Boomer to ask for relationship advice. He admitted to having messed up with his girlfriend, and he failed to see how his attempts to mend the relationship were unsuccessful. He said he sent a “ton of text messages” – to which she never responded – and a “super long email” laced with acronyms and emojis. At which point the Baby Boomer simply suggested that he talk to her face-to-face. Guess what? The advice worked.

Now let’s hop over to real life.

How often do you, or Millennials in your life, attempt to communicate with others in this fashion? With phones buzzing, emails flying, and alerts binging, it’s no wonder we miss the connection. What if we encouraged Millennials to pay attention to relationships, not technology, and to address others in a real-time conversation, saving time and confusion from back and forth digital dialogue. Imagine the time we could save if we would focus on our relationships and began paying attention to what matters most.

Another hysterical scene in the movie came when the young CEO inadvertently sent her mom an email not intended for her to read. Watching these characters go to great lengths to undo a digital mistake made was a riot! I couldn’t help but consider the number of times we have all been guilty of hitting ‘send’ on a message not intended for the receiver, and the following countless hours/days/weeks/months/years we spent trying to recover from our lack of attention to detail. The Millennial boss was moving at such a fast rate of speed, dealing with one distraction after another, she almost risked a vital relationship in her life as a result. Ever been guilty of doing the same?

We have an opportunity to lead by example for Millennials and other future generations. We can show them how to slow down and pay attention to details. We can demonstrate how to step away from gadgets and build relational bridges with peers, employees, spouses and friends. Our time spent before the digital age could enlighten them on advantages that came with it.

Can you become like the Baby Boomer in the movie? Can you mentor young professionals and encourage them to invest in sincere relationships – getting to know each other on a deeper level? Can you lead by example by focusing on one task at a time, saying ‘no’ to distractions that lead to mistakes? Will you demonstrate what it means to stop living a ‘crazy busy’ life and start paying attention to what matters most?

Categories
Leadership Marketing Personal Development

Startup Brand Builders Must Not Underestimate the Retail Sales Process

Too many brands make the mistake of over-simplifying the sales process. We’ve seen some brands state in their sales section, “Will sell at retail.” Yeah, sure—good luck!

Our society constantly misjudges the sales process. This “shopper’s” perception has no place in any business plan. What kills most brands is the lack of adequate sales, so how could anybody expect to build a consumer packaged goods (CPG) brand without respecting the sales process?

It’s easy to see how this simplified view of sales begins. As you shop, you stroll down the aisle of your hardware, drug, or grocery store, looking at the branded CPGs stacked up, lined up, and replenished. This looks easy—an automatic, programmed system. You can get your product there with no trouble, and be front and center! Right?

Many startup companies emphasize administration, raising capital, and production. Wrong! Their focus should be on sales—because that’s everyone’s Achilles’ heel. A sales strategy cannot be separated from a brand-building strategy. In the CPG arena, true brand-building success is in sales, especially in the critical first stages.

Many CPG brand builders successfully secure financing, and it boggles our minds! Their investors should be concerned about precisely where and how their money will return to them. After all, it’s from the customer! But, this route is complex and convoluted in most cases. It is reliant on the brand-builder’s success in accessing the market, and carefully implementing a sustainability strategy.

Having been through it all, we are astonished that this piece of any business plan can be summed up with, “Will sell at retail.” It’s like the advocates and their backers think this product is so incredible, so revolutionary, and at such a value that retailers will blindly purchase it, promote it, and keep it stocked. Sure, maybe one day—once it’s a household name, has immediate recognition, and represents a large percentage of the retailer’s profit. But until then, no way! Not for starters. You’ll have to earn your spot on that shelf.

Maybe you’ll catch a lucky break and get your product into Target or Walmart. But without continued sales, your product will be discontinued. This will stain your brand as you expand. Buyers will ask, “Wasn’t your product kicked out of Target?”

We always look for the sales plan first when looking at a business plan for a CPG brand. Is it sustainable? Affordable? Practical? Still, we are stunned by the lack of specifics and the naïve overgeneralizations.

We think a good CPG sales plan should include how the market will be accessed and why, how expansion will be supported by cash flow (not just relying on outside funding), and how preliminary sales will be serviced. We want to see a comprehensive breakdown of the cost of sales. This can only happen once you understand and respect the distribution channel, and what everyone in that channel wants in order to advance your brand. How will the brand be built at each level? Neglect at any point can ruin your brand.

Sure, your new product is amazing. Sure, it’s in demand. Sure, it’s revolutionary. But is it for sale? And is it constantly on the shelf?

For more, read on: http://csnetworkadvis.staging.wpengine.com/advisor/michael-houlihan-and-bonnie-harvey/

Categories
Accounting Economics Entrepreneurship Industries Investing Management Personal Development Taxes

Highlights of the 2017 Tax Cuts & Jobs Act

CHANGES TO INDIVIDUAL RATES AND BRACKETS– lowered top bracket from 39.6% to 37%

  • Married Individuals highest bracket starts at $600,000; Single Individual $500,000; Trust and estate $12,500
  • NEW-Dependent children aged 18-24 in school must use trust rates not Parent’s rate
  • Capital gains rates remain unchanged
  • NEW-three year holding period for carried interest distributions, sales or redemptions for Long-term capital gains
  • AMT thresholds increased

CHANGES TO INDIVIDUAL DEDUCTIONS

  • Only deductions available: medical expense, Interest expense, charitable deductions and tax expense and business casualty loss
    • Taxes limited to total of $10,000; Mortgage debt for existing loans limited to $1,000,000 and New home purchase $750,000.  Cash contributions limit increase from 50% to 60% of adjusted gross income
  • No longer deductible expenses-Alimony paid for and alimony received under divorce contracts entered after 2018, tax prep fees, employee business and investment expenses and other miscellaneous itemized deductions moving expenses; personal casualty theft loss except for federally declared disasters
  • New 529 plans for elementary or secondary public private or religious schools.
  • Like kind exchanges now limited only to Real property so fast-food restaurant franchise licenses and patents; aircraft, vehicles, machinery and equipment, railcars, boats, livestock, crypto-currency, artwork and collectibles are no longer eligible.
  • Current year business operating losses including passive losses limited to $500,000 joint and $250,000 for other filers.  Anything in excess cannot offset capital gain or investment income.
  • No carryback of Net operating business losses. Carryforward of future losses limited to 80% of taxable income.
  • Increased limits for expensing capital assets up to $1,000,000 for new & used property.
  • Non-owner of some private company employees may get up to 5 years to defer income on exercise of stock options or RSU’s.

CHANGES TO ESTATE TAX

  • Life time gift & GST exemption-2018 $11,200,000 single & $22,400,000 married couples.  Will be adjusted for inflation each year.  
  • Annual gift tax amount-2018 Increased to $15,000

CHANGES TO BUSINESS (SCHEUDLE C) AND PASS THRU ENTITIES

  • NEW- 20% deduction for pass thru or Schedule C qualified business income done at individual level
  • Limitation of business interest deduction limited to 30% of the business’s adjustable taxable income, exception for real estate companies who elect longer depreciable life for real estate.
  • NEW-Taxpayer’s average $25 million gross receipts- can use cash method of accounting and don’t have to use UNICAP rules for inventory capitalization.

At GROCO, we assist high net worth clients and their families with wealth creation, family transfers, taxes and charitable giving. Please give me a call at 510-797-8661 if you need assistance or have questions on these new rules or would like to know how to make, keep and/or transfer your wealth.

Categories
Accounting Best Practices Body Language Entrepreneurship Human Resources Management Marketing Negotiations News and Politics Women In Business

Do You Know How to Negotiate With a Bully?

“When negotiating with a bully, assume nothing and question everything.” -Greg Williams, The Master Negotiator & Body Language Expert

Negotiating with a bully, or anyone that acts in an obstinate manner can be a difficult proposition. Such encounters can leave you haggard, bewildered, and in a sense of bedazzlement. Stated simply, it can leave you emotionally drained. But, if you know how to negotiate with a bully, you don’t have to risk jeopardizing your sanity or peaceful state of mind.

When you find yourself negotiating with a bully, consider employing the following strategies to lessen his impact.

1. First, identify why the bully feels he can bully you. There’s something that he’s perceived about your demeanor that marks you as a target. Once you discover that, you can alter your demeanor to appear more formidable. Just an FYI, you should alter his perspective of you prior to entering into the negotiation.

2. Understand his source of power. A bully’s mindset is one of picking on people that he perceives to be weaker than himself. His perception stems from his support system (i.e. those that back him), along with his perspective of what he’s achieved versus what he perceives you to possess (e.g. he has friends in higher places, more money, greater status, etc.) To combat his perception, create the persona of someone that’s also connected. You can do this by emulating the bully’s support system.

3. Appear fearless when such is required. A bully will ‘push your buttons’ to discover ways to manipulate you. Everyone is familiar with the schoolyard bully. He picks on the kids that won’t stand up to him. When they do, he usually moves to a target that is less challenging. When dealing with a bully in a negotiation, you have to be defiant when defiance is called for. Remember, the bully will only push you to the point that you allow him and, he’ll continue to push as long as you allow him. Unfortunately, history has taught us this lesson time and time again when dealing with tyrants; tyrants are nothing more than bullies with a bigger platform.

4. Observe body language – In particular, look for nonverbal signs of submission and those that are out of sync with his verbiage (e.g. bully leaning away from you when making a demand – potential sign of him retreating and testing your resolve, softening his demeanor when he senses that you’re displaying backbone, making request with ending statement sounding like a question). Such observations will give you greater insight into what his next action(s) might be and his psyche.

5. Consider how you can have embedded commands in your offers, suggestion, and/or concessions. As an example, observe the statement in bold in the first paragraph of this article. It states, ‘you know how to negotiate with a bully’. Such subliminal messaging may not be observed by the conscious mind, but they will be perceived at a subconscious level. Therein is where it can have an influence on the other negotiator. To combine the effects, lace several subliminal messages together. Use them as needed and apply them judiciously.

While negotiating with a bully can be trying, if you employ some of the suggestions mentioned above, you can decrease the bully’s effectiveness. In so doing you’ll make yourself less desirable from being targeted for bullying by the bully … and everything will be right with the world.

Remember, you’re always negotiating.

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free 5-minute video on reading body language or to sign up for the “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#NegotiatingWithABully #Bullying #Bully #negotiations #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology

Categories
Growth Leadership Personal Development

8 Decision-Making Tips for Executive Leaders

How many decisions have you made so far today?  I mean, think about it. As an executive leader, starting with your early morning decision of whether to catch a few more ZzZ’s or to crack open your e-mail inbox, you make thousands of decisions in the course of just a typical day.

As you step into the workplace, or get situated behind your laptop, you are no doubt faced with more decisions than the average bear, and how you make decisions will, no doubt, have an impact on your team. And whether you enjoy it or not, decision-making just goes with the territory. In fact, when asked to list the attributes of a great boss, most people would typically include decisiveness in that list. Who wants to work with a leader who’s wishy washy or uncertain? Frankly, I’d rather chew on broken glass than work with someone who can’t make a dang decision and then run with it. But maybe that’s just me.

In fact, whether you are doing the behind the scenes work of a busy intern, or you are perched in the corner office of the C-suite, I think that most people can use some help in making decisions more effectively. Here are some practices that I’ve picked up along the way.

Decision-Making Tips for Executive Leaders

1 – Narrow down your options. Well, duh. This may seem like a no-brainer, but today we have soooo many choices that it can seem overwhelming.

Two psychologists conducted a study where they offered shoppers in an upscale store a variety of jams. On Monday they were offered a selection of 24 varieties of gourmet jam. On Tuesday, they were offered only six varieties of jam. The large display attracted more interest than the small one. But when the time came to purchase, people who saw the large display were one-tenth as likely to buy as people who saw the small display.

The bottom line is, a confused buyer says no. When you have too many choices, your mind may just shut down or go into analysis paralysis. Put them on a list and start snipping away.

2 – Expand your options. Of course, this sounds contradictory, but sometimes – especially when you’re facing an either/or situation – allowing yourself to think outside of the proverbial box can help.

Does it HAVE to be either/or? Should I fire this employee, or not? Are those really your only two options? Probably not. You might examine whether he is a good fit for your organization – is he on the right “bus?” If yes, then maybe he’s just in the wrong “seat.” A transfer to another position for which he is better suited might be your best bet. Or maybe he isn’t properly equipped for the current role, so some training and development are in order. It’s helpful to get creative when expanding your options. If he’s not a good fit for your organization, then you need to boot him off the bus.

3 – Don’t make permanent decisions based on temporary emotions. This tip can be tough for people like me, because I’m not naturally super systematic and have to monitor my emotions when making big decisions. If this is the case, take out a notepad and make a list of options, then list pros and cons of each.

4 – Decide but also build consensus. The ability to make a decision is the cornerstone of good leadership, but at the same time, gaining feedback from your team is crucial. A smart leader will ask for input, actually LISTEN, and increase their employee engagement.

5 – Decide when you’ll decide. Put a deadline on paper for yourself to avoid procrastinating in ad finitum.

6 – Know when to hold ‘em and when to fold ‘em. Effective leaders are calculated risk-takers. They study, consider, and analyze, but they are also ready to take the plunge when appropriate.

7 – Define your values (and/or your company values), and use them to measure your decisions. At the very start of my business, I instituted the no “A-hole Rule.” I vowed I would not work with people I didn’t like. My husband laughs at me, because he says I have that rule and yet I am always talking about how I love my clients. Ah, yeah, but I always have the option to turn away any potential client who rubs me the wrong way.

If you’re clear on your values as a leader and as a business, you will have an easier time making decisions. Period.

8 – Rip off the band-aid. The longer you procrastinate, the more the load of the decision will weigh you down. Just. Do. It.

The recipe to become a successful, decisive leader is a bit like making a good gumbo. It’s not done in a flash, and it’s an ongoing effort that takes a lot of stirring, tasting, and adjusting the seasonings.

Practicing these tips regularly, and even with the small decisions, will help you in becoming a more effective decision maker. Now, if you’ll pardon me, I’m off to lunch. Speaking of which, should I have the soup or the salad? Hmmm.

Categories
Best Practices Entrepreneurship Health and Wellness Human Resources Management Skills Women In Business

The 40-Day Leadership Challenge

Aren’t there times when you wish you could yell “do over!” and start with a clean slate, like you did as a kid? The good news is, even though it might not be enough to simply declare the “do over,” it is possible to start again on a clean page. How? Take my 40-Day Leadership Challenge.

For Christians, the forty days before Easter are known as Lent, reflecting the forty days that Jesus spent fasting and praying in the desert before his crucifixion and resurrection. During this time, many people make forty-day sacrifices like giving up sweets, eating in between meals, or video games; or making some extra effort like reading the Bible daily, or volunteering at a soup kitchen. The idea is that it should be a time of purification, after which you emerge as a better person and closer to God. But it strikes me that, at a deeper level, there is a universally valuable leadership challenge and lesson inherent in this kind of experience.

Everyone has some relationship, whether professional or personal, that could be improved. Maybe there’s someone who perpetually rubs you the wrong way. Or on a grander scale, maybe you need to project a more compelling leadership image you project for people to see you as a leader to admire. Fundamentally, relationships are made and broken by the communication patterns they promote, and it’s up to you to take the first step towards making these patterns healthier, more respectful and more productive, based on how you choose to communicate.

All you have to do is take that first step today, and then another one each day for the next 39 days. That’s your personal 40-Day Leadership Challenge. Pick something that is difficult enough so that you can’t do it mindlessly; it will require a conscious effort for it to be successful. The goal is that after 40 days, you will replace old, bad habits with positive new ones, which will not only make you a better person, but will improve the lives of others around you.

So where should you start? You might choose to “fast” from gossip or snarky comments, both in conversation and email. Hold your tongue instead of criticizing someone in public even when others do, or let the other person get the last word even when you want to add more.

Perhaps you have a tendency to be blunt, dramatic or insensitive in some contexts. If that’s the case, try committing to a 40-day diplomacy challenge. You could also abstain from exaggeration, swearing, or drama for 40 days, or opt to walk away from a conversation when you feel yourself starting to get heated – then be sure to follow up later when you feel more focused and composed.

On the flip side, maybe you try to avoid conflict at all costs. For you, the challenge could be committing to address problems rather than letting them fester and hoping they go away on their own.

If nothing else, try this: Simply make an effort to explicitly thank people for their efforts, big or small. You’ll be amazed at what a big impression such a small gesture can make. I promise you it won’t go unnoticed.

Remember: it doesn’t have to be 40 days of consecutive perfection; it’s about 40 days of conscious effort to be a better person, and a better leader. Even if you fall off the proverbial bandwagon occasionally, it’s okay! Try putting a dollar in a jar every time you realize you’ve broken your commitment, and after your 40 days, donate the money in the jar to charity. No matter how often you put money in the “oops” jar, you still get to call a “do over” the next day!

And the best part? It doesn’t matter which 40 days you choose, whether at the start of the new year, during your summer vacation or any other time. By the end of your 40 Day Leadership Challenge, others will feel the difference through smoother and more collaborative exchanges, and your new patterns should start to feel natural and replace the old ones. That’s the best way to build the foundation of a new kind of leadership that makes others want to follow suit.

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Want to discuss your potential 40-Day Leadership Challenge? Email me at laura@vocalimpactproductions.com or click to set up a 20-minute focus call with me personally.

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