Small Business & Entrepreneurship

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08 – Michael Tracy: Why Sales Managers Must Teach Tactics

08 – Michael Tracy: Why Sales Managers Must Teach Tactics

Michael Tracy is the co-author of the worldwide best-selling book...

4 Traits of Authentic Leadership with James Kelley

4 Traits of Authentic Leadership with James Kelley

Dr. James Kelley is a man who wears many...

AB 003: Franchising Means Business, Here and Around the World

AB 003: Franchising Means Business, Here and Around the World

When it comes to small business and franchise operations,...

AB 006: From Introvert To Spokesperson With Angie Hicks Of Angie's List

AB 006: From Introvert To Spokesperson With Angie Hicks Of Angie's List

Angie Hicks shares her story of an introvert who...

AB 026: His Exercise Program Gets You Ready For Anything With CrossFit Founder Greg Glassman

AB 026: His Exercise Program Gets You Ready For Anything With CrossFit Founder Greg Glassman

Visionary, controversial and completely original, Greg Glassman traces the...

AB 050: Families Who Pawn Together Stay Together… Hardcore Pawn’s Ashley Gold

AB 050: Families Who Pawn Together Stay Together… Hardcore Pawn’s Ashley Gold

Learn about the business of pawning with Hardcore Pawn...

AB 058: Is Franchising Still Relevant?

AB 058: Is Franchising Still Relevant?

Franchising has played an immense role in the creation...

AB 069: Investing In Comic Books With Omar Spahi From OSSM Comics

AB 069: Investing In Comic Books With Omar Spahi From OSSM Comics

Jeffrey takes a look at the massively popular comic...

AB 074: From The Laundry Room To The Boardroom… The Barefoot Wine Story

AB 074: From The Laundry Room To The Boardroom… The Barefoot Wine Story

Michael Houlihan and Bonnie Harvey are the founders of...

AB 083: The Bug Bars…Pat Crowley Says Eat Crickets

AB 083: The Bug Bars…Pat Crowley Says Eat Crickets

From surf guide to whitewater rafting guide, to hydrologist,...

AB 086: The Big Adjustment For Men's Underwear

AB 086: The Big Adjustment For Men's Underwear

Jeffrey uncovers issues that have plagued the men’s undergarment...

AB 102: Ready. Aim. Fire. | A Discussion On The Hunting Business

AB 102: Ready. Aim. Fire. | A Discussion On The Hunting Business

Jeffrey visits the Shooting, Hunting and Outdoor Trade (SHOT)...

AB 164: Reaching Across The Aisle – What I Learned From The Far Right

AB 164: Reaching Across The Aisle – What I Learned From The Far Right

Jack Posobiec is an American alt-right internet activist, conspiracy...

Àlex Cardona – Co-Founder of Aborígens – Barcelona's best food tour company

Àlex Cardona – Co-Founder of Aborígens – Barcelona's best food tour company

Today on Executives After Hours, Àlex Cardona, Co-founder of...

Amanda Boleyn: Powerhouse Female Entrepreneur

Amanda Boleyn: Powerhouse Female Entrepreneur

Amanda Boleyn is the host of She Did It...

Andy Masters on How Customer Service is Just Like Dating and Relationships

Andy Masters on How Customer Service is Just Like Dating and Relationships

Shep Hyken speaks with professional speaker and author Andy...

Annette Franz Reveals the 7 Deadly Sins of Customer Service

Annette Franz Reveals the 7 Deadly Sins of Customer Service

Shep Hyken speaks with customer experience expert, Vice President...

Backing Your Upset Customer Off the Ledge – Featuring Guest Skip Cohen

Backing Your Upset Customer Off the Ledge – Featuring Guest Skip Cohen

How well do you deal with angry and complaining...

Banking With Purpose; Balancing Values and Business

Banking With Purpose; Balancing Values and Business

Why do your bank’s values need to align with...

Bedros Keuilian and Colin Shaw – Top CEOs and Bestselling Authors

Bedros Keuilian and Colin Shaw – Top CEOs and Bestselling Authors

Bedros Keuilian and Colin Shaw join me on Take...

Best Practices and Strategies for 2018 – Episode #19

Best Practices and Strategies for 2018 – Episode #19

The Tortal team sits down together and discusses training...

Bizcast :: Dave Kurlan – Baseline Selling

Bizcast :: Dave Kurlan – Baseline Selling

Kevin Craine has Dave Kurlan, the author of “Baseline...

Bizcast :: Lea Woodford – Lead. Share. Empower

Bizcast :: Lea Woodford – Lead. Share. Empower

Kevin Craine has Lea Woodford on #Bizcast to talk...

Bizcast :: Mitch Axelrod – The New Game of Selling

Bizcast :: Mitch Axelrod – The New Game of Selling

Kevin Craine has the author of “The New Game...

BM064: How to Use LinkedIn to Rock Your Personal Brand

BM064: How to Use LinkedIn to Rock Your Personal Brand

Discover how to use LinkedIn to rock your personal author brand....

BM105: How to Have Marketing Copy Make You Irresistible

BM105: How to Have Marketing Copy Make You Irresistible

How irresistible is your marketing copy? Does it captivate...

BMM104: How to Conquer Marketing Fears that Block Your Success

BMM104: How to Conquer Marketing Fears that Block Your Success

Are you letting book marketing fears block your success? Listen as...

Brandi Richard -Personal story of Sexual Assault and Race…doesn't get much deeper

Brandi Richard -Personal story of Sexual Assault and Race…doesn't get much deeper

Brandi Richard is a mother, innovator, entrepreneur, advocate, and...

Bruce Turkel Shows Us How to Brand for Customer Service

Bruce Turkel Shows Us How to Brand for Customer Service

Shep speaks with branding expert, author, and professional speaker...

Cam Kashani Helps Women Harness Their Power for Growth

Cam Kashani Helps Women Harness Their Power for Growth

As an entrepreneur, you have more power than you...

Challenge your Assumptions with Debra Benton – Episode #12

Challenge your Assumptions with Debra Benton – Episode #12

Cordell and Evan speak with author, speaker and educator...

Chase Clemons, Basecamp's Customer Service Ethic

Chase Clemons, Basecamp's Customer Service Ethic

If there’s one thing C-Suite leaders can always embrace,...

Creating a Fantastic Customer Experience with Cindy Meiskin – Episode #10

Creating a Fantastic Customer Experience with Cindy Meiskin – Episode #10

Cordell and Evan speak with guest Cindy Meiskin, Vice...

Customer-Pleasing Tactics for Power Selling with Harry J. Friedman – Episode #16

Customer-Pleasing Tactics for Power Selling with Harry J. Friedman – Episode #16

Cordell speaks with retail guru Harry J. Friedman about...

Dan Gingiss on How to Leverage Social Media to Create a Better Customer Experience

Dan Gingiss on How to Leverage Social Media to Create a Better Customer Experience

Shep Hyken discusses social customer care with Dan Gingiss,...

Dennis Snow Shares Tips From Disney on Achieving Exceptional Customer Service

Dennis Snow Shares Tips From Disney on Achieving Exceptional Customer Service

Shep Hyken speaks with Dennis Snow, professional speaker, bestselling...

Discover the Power to EXCEL with Mark Brown

Discover the Power to EXCEL with Mark Brown

Professional speaker, speaking coach, and World Champion of Public...

Eloise Bune: Finding Success After Being Rejected…50 Times

Eloise Bune: Finding Success After Being Rejected…50 Times

You’ve heard the phrase, “Don’t take no for an...

Ep. 279: Get into the mind of top salesman Lee Bartlett

Ep. 279: Get into the mind of top salesman Lee Bartlett

Reach Us Here: Doug- @DJDoug Strickland- @NiceGuyonBiz Lee- @No1BestSeller...

Ep. 284: Danielle Tate and Her “Failure is Not an Option” Attitude

Ep. 284: Danielle Tate and Her “Failure is Not an Option” Attitude

Reach Us Here: Doug- @DJDoug Strickland- @NiceGuyonBiz Danielle- @Elegant_Entre...

Ep. 301: Josh Brown, From Subway Sandwich Artist to Franchise Guru

Ep. 301: Josh Brown, From Subway Sandwich Artist to Franchise Guru

Josh Brown knows everything you need to know about...

Ep. 316:  Does Your Elevator Speech Make it to the Top Floor?

Ep. 316: Does Your Elevator Speech Make it to the Top Floor?

Fred Miller can help you hone your elevator speech,...

Ep. 317: Learn How To Boom Your Brand with Digital Media Expert Kamila Gornia

Ep. 317: Learn How To Boom Your Brand with Digital Media Expert Kamila Gornia

Kamila Gordon knows digital media. ALL forms of digital...

Ep. 319: A Little Birdie Said Priscilla McKinney Has Great Marketing Advice

Ep. 319: A Little Birdie Said Priscilla McKinney Has Great Marketing Advice

Priscilla McKinney is all about marketing. Hear more about...

Ep. 332: The Podcast World Snaps, Crackles and Pops with Becca and Tiffany

Ep. 332: The Podcast World Snaps, Crackles and Pops with Becca and Tiffany

She Reaches is Tiffany and Becca’s new brand for...

Ep. 334: Using Fear as Fuel with Jeff Gibbard of True Voice Media

Ep. 334: Using Fear as Fuel with Jeff Gibbard of True Voice Media

Jeff Gibbard is all about “Social-First” and building brand...

Ep. 337: Leading from Anywhere with Dan Rice as Your Guide

Ep. 337: Leading from Anywhere with Dan Rice as Your Guide

Dan Rice has been the Facebook Manager for the...

Ep. 341: Hitting Hard and Honest with Yigal Adato

Ep. 341: Hitting Hard and Honest with Yigal Adato

Yigal Adato was a pawn star (not a PORN...

Ep. 344: Getting Rid of Marketing Nausea with Michael Brenner

Ep. 344: Getting Rid of Marketing Nausea with Michael Brenner

Michael Brenner is a digital and content market influencer....

Ep. 349: How to Write a Book. Interview with Amy Brooks

Ep. 349: How to Write a Book. Interview with Amy Brooks

Amy Brooks (updated audio)- Writer, podcaster, speaker, coach, supermom....

Ep. 364: Social Media Master Travis Johnson

Ep. 364: Social Media Master Travis Johnson

Travis Johnson’s company Affixol is working to become a...

Ep. 366: Zencastr Josh live and in person!

Ep. 366: Zencastr Josh live and in person!

Josh Nielsen created Zencastr and we thank him for it...

Ep. 367: Learning to Feel Frickin’ Awesome with Alissa Daire Nelson

Ep. 367: Learning to Feel Frickin’ Awesome with Alissa Daire Nelson

Reach Us Here: Doug- @DJDoug Strickland- @NiceGuyonBiz Alissa- @daire2succeed...

Ep. 372: Defining Your Future with Connie Pheiff. Uncut and Wide Open

Ep. 372: Defining Your Future with Connie Pheiff. Uncut and Wide Open

Connie Pheiff is a rebel, a rocker, a curser,...

Ep. 422: Coach Dave Schuman Drills Us on Handling Business Adversity

Ep. 422: Coach Dave Schuman Drills Us on Handling Business Adversity

Dave Schuman’s NUC Sports has helped 300 players get...

ER. 331: Taking Plot Twists Gracefully with Mark Sephton

ER. 331: Taking Plot Twists Gracefully with Mark Sephton

Mark Sephton trusts himself. Find out how you can...

Fulfillment Issues Can Sink Your OnLine Business

Fulfillment Issues Can Sink Your OnLine Business

Nicholas Daniel-Richards, is the co-founder of Ship-Hero (www.shiphero.com), a...

Hot Shot Speaking Skills with Patricia Fripp – Episode #14

Hot Shot Speaking Skills with Patricia Fripp – Episode #14

Cordell speaks with executive speech coach Patricia Fripp about...

How Blockchain Technology Is Transforming Secure Data

How Blockchain Technology Is Transforming Secure Data

Just when you think you’re on top of the...

How Habits Create Repeat Customers with Nir Eyal

How Habits Create Repeat Customers with Nir Eyal

Welcome to the What’s Next! Podcast with Tiffani Bova....

How to Be a Change Catalyst with Campbell Macpherson – Episode #21

How to Be a Change Catalyst with Campbell Macpherson – Episode #21

Evan speaks with Campbell Macpherson, author of the book “The Change...

How to Effectively Onboard Franchisees with Scott Hoots – Episode #24

How to Effectively Onboard Franchisees with Scott Hoots – Episode #24

Evan speaks with Scott Hoots, president of Pet Wants,...

How to Escape Traps and Achieve Success, with David Covey

How to Escape Traps and Achieve Success, with David Covey

Welcome C-Suite listeners! David Covey is the 3rd son...

It’s Not About Who’s Right — It’s About What’s Right, with Rob Dube

It’s Not About Who’s Right — It’s About What’s Right, with Rob Dube

Welcome C-Suite Listeners! Rob is President and Co-Founder of...

It’s Not About You, with Steven Aldrich

It’s Not About You, with Steven Aldrich

Welcome C-Suite Listeners! It’s Steven’s job to set and...

James Dodkins on Putting the Employee First, the Customer Second

James Dodkins on Putting the Employee First, the Customer Second

It is common belief that the customer’s needs should...

Jane Wojtasznski/Lisa McDonald 5/1/15

Jane Wojtasznski/Lisa McDonald 5/1/15

have the pleasure of interviewing my lovely guest, Jane...

Jay Baer on Hugging Your Haters

Jay Baer on Hugging Your Haters

Shep discusses embracing your customer complaints with Jay Baer,...

Jeff Ernst Tells it Like it is…

Jeff Ernst Tells it Like it is…

Social Media has opened a whole new world for...

Jeff Gibbard- The Social Media strategy savant & Founder/President of True Voice Media

Jeff Gibbard- The Social Media strategy savant & Founder/President of True Voice Media

Today on Executives After Hours, Jeff Gibbard, Founder and...

John Hall Shares Tips on Building Trust and Influence with Your Customers

John Hall Shares Tips on Building Trust and Influence with Your Customers

How do you increase your influence with your customers?...

Judy Hoberman: Selling in a S.K.I.R.T.

Judy Hoberman: Selling in a S.K.I.R.T.

“Women want to be treated equally, not identically.” There...

Know Your Passion… Know Your People with Russell Lookadoo

Know Your Passion… Know Your People with Russell Lookadoo

Russell Lookadoo is helping small business owners achieve their...

Learning and Development in the Insurance Industry with Kevin Farrell – Episode #15

Learning and Development in the Insurance Industry with Kevin Farrell – Episode #15

Evan speaks with Kevin Farrell, Director of Training and...

Libby Gill: Hope IS a Business Strategy

Libby Gill: Hope IS a Business Strategy

The business world often downplays the role of hopefulness...

Meaningful Work: A Chat With Shawn Askinosie

Meaningful Work: A Chat With Shawn Askinosie

Shawn Askinosie is the founder and CEO of Askinosie...

Meconomics 101 with Brian Gracon

Meconomics 101 with Brian Gracon

This week on Up or Out with Connie learn...

Melinda Wittstock: Giving Women WINGS

Melinda Wittstock: Giving Women WINGS

As female entrepreneurs and business leaders, we have a...

Michael Houlihan and Bonnie Harvey, Authors of The Barefoot Spirit

Michael Houlihan and Bonnie Harvey, Authors of The Barefoot Spirit

Michael Houlihan and Bonnie Harvey, founders of Barefoot Wine...

Nate Spears on Providing Exceptional Customer Service in the Digital Age

Nate Spears on Providing Exceptional Customer Service in the Digital Age

Shep speaks with customer service evangelist and Chief Operations...

Nick Nanton Discusses Becoming Known and Branding

Nick Nanton Discusses Becoming Known and Branding

Nick Nanton is a 5-Time Emmy Award Winning Director...

No Lazy Thinking Allowed with Roger Martin

No Lazy Thinking Allowed with Roger Martin

Welcome to the What’s Next! podcast with Tiffani Bova....

North Pole Training Tips with Santa Clause – Episode #18

North Pole Training Tips with Santa Clause – Episode #18

Cordell and team talk with Santa Clause about his...

Opportunities In Japan – An Exclusive Interview with John Daub

Opportunities In Japan – An Exclusive Interview with John Daub

Whether you are interested in entrepreneurship or employment, there...

Other-Centered Training with Tom Kiernan – Episode #17

Other-Centered Training with Tom Kiernan – Episode #17

Evan speaks with Tom Kiernan, Senior Consultant at Aslan Training...

Pat Iyer, Legal Nurse Podcast

Pat Iyer, Legal Nurse Podcast

Jeannie and Adam interview author, podcaster, and C-Suite Advisor...

People, Products and Profits with Andrew Fischer – Episode #11

People, Products and Profits with Andrew Fischer – Episode #11

Evan speaks with Andrew Fischer CEO and Founder of...

Picking the Perfect Professional Speaker with Katrina Mitchell – Episode #20

Picking the Perfect Professional Speaker with Katrina Mitchell – Episode #20

Evan Hackel sits down with Katrina Mitchell, CEO and Chief...

Priscilla and Fritz Grutzner Slay the Brand Dragon

Priscilla and Fritz Grutzner Slay the Brand Dragon

How much time do you spend thinking about your...

REAL Crowdfunding Success

REAL Crowdfunding Success

I heard my guest Kristan J. Wheaton speak at...

Rick Fishman/Lisa McDonald 10/07/16

Rick Fishman/Lisa McDonald 10/07/16

Rick is a publisher at Morgan James Publishing in...

Scott McKain, Author of 7 Tenets of Taxi Terry

Scott McKain, Author of 7 Tenets of Taxi Terry

Who is Taxi Terry, and what can c-suite leaders...

Secrets of Rapid Curriculum Design With Dan Black – Episode #5

Secrets of Rapid Curriculum Design With Dan Black – Episode #5

Evan Hackel talks with Dan Black, VP of Business...

Selling Influence

Selling Influence

C-Suite Radio and Julie Ann Sullivan are excited to...

Shannon Bloemker on Women Worldwide

Shannon Bloemker on Women Worldwide

Shannon Bloemker, founder and CEO of Glasshouse.com, joins Host...

Shinjini Das: The Go-Getter Girl

Shinjini Das: The Go-Getter Girl

Shinjini Das is the Founder and CEO of Das...

Show Up as the Star You Are – Jess Todtfeld

Show Up as the Star You Are – Jess Todtfeld

I’m happy to bring you this interview with Jess...

SmallBiz Banking with Capital One’s Greg Chalker

SmallBiz Banking with Capital One’s Greg Chalker

Greg Chalker, Head of Emerging Channels for Capital One’s...

Social Media is President Trump’s Campaign Manager

Social Media is President Trump’s Campaign Manager

Twitter, Facebook, LinkedIn, and Instagram is the way to...

Steps to Create a “Training Dojo” with Barry Lenson – Episode #8

Steps to Create a “Training Dojo” with Barry Lenson – Episode #8

Cordell and Evan speak with writer Barry Lenson about...

Ted Rubin Reveals Tips on How to Build Customer Trust and Get a Return on Relationship (RonR)

Ted Rubin Reveals Tips on How to Build Customer Trust and Get a Return on Relationship (RonR)

Shep Hyken speaks with brand evangelist, social marketing strategist,...

The Power of Feedback, with Kelly Hatfield and April Taylor

The Power of Feedback, with Kelly Hatfield and April Taylor

Welcome C-Suite Listeners! Kelly Hatfield is co-founder of Enginuity...

The Ups and Downs of Sales

The Ups and Downs of Sales

The ups and downs of sales Fire up your...

Think Big, Act Bigger With Jeffrey Hayzlett – Episode #1

Think Big, Act Bigger With Jeffrey Hayzlett – Episode #1

Evan Hackel speaks with Jeffery Hayzlett from the C-Suite...

Trade Secrets from America’s Small Business Expert, Bill Walsh

Trade Secrets from America’s Small Business Expert, Bill Walsh

Often referred to as “America’s Small Business Expert,” Bill...

Training Programs that Boost Sales with Jeffrey Gitomer – Episode #13

Training Programs that Boost Sales with Jeffrey Gitomer – Episode #13

Cordell speaks with author and consultant Jeffrey Gitomer. Is...

Training Tips with Alex Hackel – Episode 22

Training Tips with Alex Hackel – Episode 22

Evan speaks to his son, Alex Hackel, who is...

Training Unleashed with Travis Huff

Training Unleashed with Travis Huff

Evan speaks with Travis Huff, chief social marketer and...

Trina Felber on Women Worldwide

Trina Felber on Women Worldwide

Trina Felber, founder and CEO of a natural skincare...

Use Storytelling to Make Your Training Stick With Meridith Elliott Powell – Episode #4

Use Storytelling to Make Your Training Stick With Meridith Elliott Powell – Episode #4

Cordell Riley speaks with Meridith Elliott Powell about ways...

Using Your Voice With Susan Berkely – Episode #2

Using Your Voice With Susan Berkely – Episode #2

Evan Hackel and Susan Berkely, the voice of AT&T...

Ways to Rev up Your Training With Charles Osgood – Episode #9

Ways to Rev up Your Training With Charles Osgood – Episode #9

Cordell and Evan speak with Charles Osgood, training manager...

Ways to Unleash your Training With Jason Forrest – Episode #3

Ways to Unleash your Training With Jason Forrest – Episode #3

Cordell Riley speaks with Jason Forrest about “Sales Leadership...

What is Training Unleashed -Episode #0

What is Training Unleashed -Episode #0

Cordell Riley and Evan Hackel discuss what to expect...

Why Female Entrepreneurs Should Leverage Government Contracts

Why Female Entrepreneurs Should Leverage Government Contracts

Are government contracts worth the effort they take to...

Will your team rank at the TOP?

Will your team rank at the TOP?

Matt McGowan joins Connie, National media personality and award...

Your Greatness is What You Give

Your Greatness is What You Give

In an over saturated marketing space how do you...