This collaboration aims to help leaders stop guessing why customers buy, stall, or churn—and spot warning signs sooner, sharpen messaging, unblock pipelines, and reduce customer attrition
New York, NY, Wednesday, April 22, 2026 – C-SUITE NETWORK™, the world’s most trusted network of C-Suite leaders, is announcing a strategic partnership with ReadingMinds.ai, an AI-powered voice research platform that uncovers the emotional signals and hidden insights behind customer conversations, decisions, and loyalty. This collaboration provides executives, thought leaders, and enterprise organizations within the C-SUITE NETWORK™ ecosystem access to advanced AI-moderated interviews and real-time sentiment intelligence to improve decision-making, messaging, and revenue outcomes.
Built by the same team that made KnowBe4 the global leader in Security Awareness Training, ReadingMinds.ai leverages natural voice conversations and real-time emotion detection to reveal not just what customers say, but how they feel – delivering actionable insights within hours rather than weeks. Its proprietary AI voice, (“Emma”), conducts interviews, identifies emotional signals, and produces fully traceable reports that help organizations diagnose stalled deals, prevent churn, and sharpen market positioning.
This is further validated using ReadingMinds’ proprietary Emotional Fingerprint™, which maps emotions and their intensity, so you make informed decisions to course-correct customer dissatisfaction or upsell a happy, loyal customer.
Through this partnership, C-SUITE NETWORK™ members and partners will gain access to ReadingMinds.Ai’s technology as part of the organization’s broader commitment to delivering cutting-edge tools across its pillars of counsel, content, commerce, and community. The collaboration will also include joint thought leadership initiatives, educational programming, and curated opportunities for executives to implement AI-driven research into their go-to-market and customer experience strategies.
“Executives today are drowning in data but starving for true insight,” said Jeffrey Hayzlett, Chairman, C-SUITE NETWORK™. He added, “What ReadingMinds.ai brings to the table is the ability to hear the truth behind the numbers–real human emotion, hesitation, excitement– and turn that into clear, decisive action. That’s the kind of intelligence modern leaders need to compete and win.”
The partnership reflects the growing demand among executive teams for faster, more human-centered intelligence in an increasingly AI-accelerated business environment. By combining ReadingMinds.ai’s voice-based research capabilities with the C-SUITE NETWORK’s global community of senior leaders, both organizations aim to help companies move from guesswork to evidence-backed strategy.
“At C-SUITE NETWORK™, we are constantly looking for innovations that give our members a measurable advantage,” said Tricia Benn, CEO of C-SUITE NETWORK™. “ReadingMinds.ai delivers something truly irreplaceable. By capturing the emotional layer of customer conversations that traditional surveys and analytics simply miss, giving business leaders a clear advantage.”
This partnership allows C-level executives to equip themselves with insights that are not only faster, but far more human and actionable.
“Neither surveys nor agencies gave us the truth. So, we built ReadingMinds: voice-native AI interviews that detect what words hide, fully traceable, and delivered in hours, not weeks.” Stu Sjouwerman CEO, ReadingMinds.
For more information: https://www.readingminds.ai/
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About C-SUITE NETWORK™
C-SUITE NETWORK™ is the world’s most trusted network of C-Suite leaders, with a
focus on providing growth, development, and networking opportunities for business executives with titles of vice president and above. The C-SUITE NETWORK’s mission is to provide a peer community, networking events, relevant content, and services to support C-level executives and other entrepreneurs achieve professional success.
C-SUITE NETWORK™ offers invitation-only events as well as custom-tailored content through all its entities: C-SUITE TV™, C-SUITE RADIO™, C-SUITE BOOK CLUB™, and C-SUITE NETWORK ADVISORS™. Learn more at https://c-suitenetwork.com/ or connect on LinkedIn, Facebook and X.
About ReadingMinds.ai
ReadingMinds was founded on a simple premise: traditional surveys and Net Promoter Scores miss how customers truly feel. While most tools rely on typed responses, ReadingMinds captures insight through voice. Its mission is to help organizations understand what customers think and feel – not just what they type. By analyzing tone, hesitation, and emotional cues, ReadingMinds detects hidden signals to help reduce customer churn and elevate customer satisfaction. This approach is powered by its proprietary ReadingMinds Emotional Fingerprint™.
