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Entrepreneurship Human Resources Negotiations Sales Skills Women In Business

“This Is How To Negotiate Stronger In A Pandemic” – Negotiation Tip of the Week

“You can’t control a pandemic. But you can control the degree that it controls you.” -Greg Williams, The Master Negotiator & Body Language Expert  (Click to Tweet)

 Click here to get the book!


 

“This Is How To Negotiate Stronger In A Pandemic”

 

People don’t realize; they’re always negotiating.

During pandemic times, it can become more challenging to negotiate. Because, during a pandemic, a negotiator’s emotions can become labored. His mind may become consumed by the environment that surrounds him. And his thoughts succumb to the wellbeing of those for whom he cares. Plus, his mind may become burdened by considering how he’ll maximize resources, which can push him over the boundaries of what would otherwise be a more even-tempered individual. That can lead him to make irrational, hasty, and damaging decisions, which impales him on a negotiation bed of nails, due to him not being clear of head and mind.

In essence, he might lose his ability to be rational, allowing logic to become subverted by his driving perception to maximize the negotiation outcome at his negotiation counterpart’s expense. So, how might you overcome the dilemma of negotiating stronger in your negotiations during a pandemic? Consider the following, and you’ll gain insights into accomplishing just that.

 

Click here to continue. 

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://c-suitenetwork.com/radio/shows/greg-williams-the-master-negotiator-and-body-language-expert-podcast/

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Negotiation Insight,” click here https://themasternegotiator.com/greg-williams/

 

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Entrepreneurship Human Resources Management Negotiations Sales Skills Women In Business

“This Is How To Overcome Tone Distraction In A Negotiation” – Negotiation Insight

“Strength does not lie in anger. But the tone of anger can lead to the distraction of strength.” -Greg Williams, The Master Negotiator & Body Language Expert (Click to Tweet)

Click here to get the book!

“This Is How To Overcome Tone Distraction In A Negotiation”

 

People don’t realize; they’re always negotiating.

Two members of an investment team were discussing the price they’d pay for a property with a property owner. The first member said to the owner we’re not in a hurry to make a purchase. We’re not going to enter into a negotiation. Our offer will be what we’re willing to pay for the property, and we’re not going above it. But if you can accept it, we’re ready to proceed with the purchase right now. Before the owner could respond, the other team member said, but we may negotiate if your counteroffer is close to ours. Right then, the second member had injected a tone distraction into the negotiation. It was a distraction that could harm the team’s negotiation efforts. It would require a maneuver to regain the control the first team member had created.

Such team negotiation environments can consist of spouses, associates, etc. Don’t let this happen to your team negotiation efforts. Here’s how to overcome that.

 

Click here to continue!

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://c-suitenetwork.com/radio/shows/greg-williams-the-master-negotiator-and-body-language-expert-podcast/

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Negotiation Insight,” click here https://themasternegotiator.com/greg-williams/

 

 

 

 

 

 

 

Categories
Best Practices Culture Economics Growth Human Resources Management Skills

Staying Positive During A Challenging and Exhausting Job Search

The current job market is experiencing a Revolution!  Millions of people globally have lost their jobs, sources of income, or been furloughed as a result of the Covid-19 pandemic.  While this widespread, unprecedented crisis is happening through no fault of our own, that may be of little comfort when you’re stressed about paying bills and putting food on the table.

 

Losing your employment is one of life’s most challenging and stressful experiences a person will endure.  Aside from the obvious financial challenges it can cause, the stress of losing a job can also take a toll on your mood, the people in your life, and overall mental and emotional health.

 

Making a living isn’t all our jobs do for us.  They influence how we view ourselves and how others see us. Our jobs provide a social outlet and give structure, meaning, and purpose to our lives. Suddenly being out of work can allow one to feel depressed.  You might be asking yourself, “Who am I now?”  You might even be going through a grief process and feel very confused about what the future will hold.

 

As a recruiter, sitting on my side of the desk and seeing what has and has not been working for people in this New Work World, I want to share what I have been experiencing with my candidates.  I’m more or less on the “front line” of this job situation and in my 30 years of doing this job, I’ve never seen the job market like this.  I’ve been through five significant downturns in the market but this one is very different and what may have worked in the past isn’t working now.  Every situation is different but I see some underlying themes that are getting some applicants the good job offers.

 

More than ever now, our mindsets are of crucial importance to stay upbeat and positive.  There are ways to help you better cope with what you may be dealing with at this time.  This is not the time to sit back and wait for things to happen. Take the time to re-evaluate the steps you have been taking and the ones I am suggesting to see if a bit of “tweaking” in your methodology might work well for you.   Perhaps these suggestions will bring you more success where you will come out on the other side with a renewed sense of purpose and a mindset programmed to stay positive no matter what!

 

1. Give yourself time to mourn or grieve your loss

 

Any type of loss in our lives causes us emotional upheaval, and that includes the loss of a job and paycheck.  Being out of work also comes with other major experiences, some of which may not be what we want to face.  This job loss may cause:

 

  • Concern about how you will manage your life
  • Your professional identity crisis
  • Your self-confidence and “who am I” signature
  • Your work-based and friend social network
  • Your daily routine and purpose
  • You and your family’s sense of well-being and security

 

If you feel you need to see your minister, priest, counselor, etc., for some support during these tough times, don’t be afraid to do it.  Sometimes a wise relative you respect can be a good support person or even a trusted friend.  The main thing to remember through this entire process is that your “self-worth” is really not tied to your “net-worth.”  Just like the fabulous quote from Henry David Thoreau, “What lies behind us and what lies ahead of us are tiny matters compared to what lives within us.”  You have an amazing skill set and creative ability within you.  Hold on to those positives these days and know that with the right mindset and determination you will be able to turn this around.  I’ve heard from numerous clients lately that if the candidate is not coming into the interview with a positive attitude, their chances are not as good as they could be if they present themselves in a more upbeat and positive manner.

 

2. Consider other areas to define yourself:

 

Some recommend that writing is a good outlet during stressful times to help us heal.  Several years ago, I did just that. Taking a writing class opened up new doors and the writing itself proved to be a very healing exercise.  It gave me another identity as “a writer” during challenging times.

 

Losing a job might allow you to do something different to define yourself in a new way.  Maybe you like to garden, cook, paint or make jewelry.  Studies have found that using our creative ability allows us to heal and can have a huge effect on our self-esteem and identity. Solid self-esteem is very important in the interviewing process.  I have gotten feedback recently from clients telling me when candidates come across too down in the interview or report they have been on numerous interviews and have not had any offers, which puts a negative mark on their chances with the hiring authority.  Companies themselves are treading rough waters right now and don’t need to deal with any additional negativity. A positive mindset can go a long way in advancing your chances to make the second round of interviews.

 

3. Create a Job Search Plan

 

A famous quote I refer to often in my consulting practice to candidates is a quote by Benjamin Franklin, “If you fail to plan, you are planning to fail.”  Avoid getting overwhelmed by breaking big goals into small, achievable steps.  Instead of trying to do everything at once, set priorities.  If you are not seeing success in your job search, take some time to rethink your goals.  One of my candidates this past week had not heard back from the hiring authority for over a week.  He decided to see who he knew who could benefit from the products this company sold and made a phone call to them even before he knew he had the second interview.  He then called my client and told him he had done some research on his own and had made calls to his contacts in the industry and knew he could bring these possible leads to this company. He did a spreadsheet with the products these companies had purchased in the past and how this company could be instrumental in servicing their needs.  My client called me after receiving this spreadsheet and told me how impressed they were that he took the time to research and put this spreadsheet together.  They told me it demonstrated to them how beneficial he would be to their team.  An offer was made, he accepted and he starts this new job very soon.  By planning for a possible good outcome and putting an actual plan together on his own time with efforts that had no guarantee of success, it secured a new job for this candidate in a tough market.  These creative efforts are very important in this New Work World.  Just interviewing and demonstrating your accomplishments and what you have done in the past isn’t always enough.  Going over and above to bring out WHY you would help the company grow or make a difference on the bottom line is what companies are looking for these days.

 

Recently, I placed an oil and gas systems analyst applicant into a real estate related company due to transferable skills. In the interview, he bonded with the person he would be working for because of a common interest in hunting and fishing. This invoked the human element between the applicant and the client and secured a job offer.

 

4. Do daily exercise – even if it’s just a long walk.

 

A quote I’ve always liked is by Friedrich Nietzsche, “All truly great thoughts are conceived while walking.”  I believe that to be true.  I’ve gotten some great ideas on my walks in the early morning.  If work demands prevented you from exercising regularly in the past, make the time now.  Exercise relaxes tense muscles and relieves tension in the body, releasing powerful endorphins to improve your mood.  Trimming a few inches from the waistline and improving your physical presentation may also give your self-confidence a boost. I can’t express enough how your positive presentation on the interview is so important.  I’ve had candidates with exact backgrounds for a job get beat out of offers by others who have only transferrable skills.  You have to show how you can contribute to the task at hand and make a difference in a positive manner.

 

5. Reach Out to Stay Empowered

 

Your natural reaction during these challenging times may be to withdraw from friends and family out of shame or embarrassment.  Don’t ignore the importance of other people when you’re faced with the stress of job loss and unemployment.  I have heard it said that “social contact is nature’s antidote to stress.”   Nothing works better at soothing your shattered nerves than talking face-to-face on ZOOM with a good listener.  That person doesn’t even have to have solutions.  Just having someone to listen without judgment is what is needed.  It can be very healing and makes one feel supported.  Some people are afraid to reach out for support out of pride but opening up won’t make you a burden to others.  In fact, most people will be flattered you trusted them enough to ask for their ear and it will strengthen the relationship in many cases.  A candidate I was about to send on an interview wanted to cancel the appointment because his child had become ill and he felt he needed to be there.  We talked for a good while about how we could orchestrate him getting another family member to come over and sit with the child for a couple of hours so he could have a chance at this interview.  After we talked about his options in the situation and having someone to listen to, he felt more ready and calm to do the interview and he did end up getting the job.  If I had allowed him to cancel the interview in these very challenging times, I’m not so sure I could have been able to reschedule the appointment because of the surplus of good candidates available.

 

The Covid-19 Pandemic of 2020 has spurred the evolution of how the New Work World has revolutionized the job market.  When you take the time to plan your NEW strategy in this New Work World, you can allow yourself to stay positive with a new mindset and power up yourself to reach success.  There are as many avenues to success as there are successes. Old methods of finding employment are no longer working as we now adapt to new protocols. Most importantly is a positive mindset and a willingness to go the extra mile to show ourselves and our skillset in the best light to new employers.  In order to change on the outside, we have to start by changing on the inside and truly looking at what we have to offer that we might have overlooked in the past.  Success is at hand with positive and persistent effort.

Categories
Growth Personal Development

COVID-19 “Quaranteams” and Innovation Teams

With no end in sight in having to deal with the COVID-19 pandemic and Fall and Winter approaching in the Northern Hemisphere, we are hearing more and more about the bad effects of social isolation. As a result of this situation, the use of “quaranteams” is a growing suggestion to try to manage the social risks involving this pandemic.

But what is a quaranteam, and how does it relate to innovation?

A quaranteam is a small group of people who form a tight-knit social circle that limits its interaction with people outside their group, and conversely seeks to meet its members emotional and social needs primarily from each other.

They also are called quarantine bubbles or pandemic pods and they consist of generally 10 or fewer individuals who have agreed to limit their social interactions only to each other.

With regard to those outside of the group, members agree to follow recommended precautions such as social distancing and masking, along with any other rules the members agree to. For parents, they may offer the chance to share childcare and enable their children to interact in person with other children and adults who are part of their quarantine pod.

Last month I introduced the concept of Innovation Teams and while I am not advocating the use of quaranteams, I wanted to discuss their formation and operation because there are significant parallels to the use of teams for innovation.

These parallels involve choosing team members, defining rules for their operation, setting objectives, and having open communication – which will result in obtaining the benefits for not trying to “go it alone” either with innovation or dealing with the COVID-19 pandemic.

Benefits of Quaranteaming

Experts state that connecting with others offers mental and emotional health benefits, even while practicing social distancing during the current pandemic.

Research has shown that quarantine bubbles can effectively limit the risk of contracting COVID-19, while enabling people to have needed social interactions with their friends and family.

When all of the social distancing options were evaluated, quaranteaming was the most effective at “flattening the curve” of cases. New Zealand implemented a quarantine bubble strategy earlier this year, and it has had good results from their use.

When parents need to work from home it can be difficult to make sure their children who also at home get the attention and stimulation they need because the parents can be preoccupied with their work responsibilities. The use of quaranteams can provide a break for some of the parents by the other parents supervising the children while they are given the opportunity to socialize with the other children.

How to Build A Quarantine Bubble

To form an effective quaranteam everyone in the group must agree to follow the rules and be honest and open about their actions with outsiders. This means everyone adheres to the rules with regards to playgrounds, beaches, and other outside areas where both they and their kids might come into close contact with others.

This requires that communication should be honest and prompt regarding non-agreed contact with others or exposures to pandemic situations. Because the knowledge about COVID-19 is changing and evolving, people need to stay abreast of new developments and modify the rules as needed.

Just like typical back-to-school shopping involves researching what will be necessary for the new school year, families with children can partake in searching for compatible families to bubble up with.

With regard to choosing pod members, finding potential people who might have suitable interests or skills can be beneficial. Some examples are, enjoying vigorous exercise, cooking skills for common meals, or compatible political views.

Choosing Innovation Team Members

As we have seen, the benefits of forming close-knit quaranteams to deal with the COVID-19 pandemic are manifold. Likewise, the use of a team of people to develop innovation is advantageous in many ways.

Just like finding the correct members for a quaranteam is critical, choosing the proper Innovation Team members is paramount.

In selecting team members an unwitting creation of a comfortable clone situation can occur, in which team leadership surrounds itself with people who think alike, have corresponding roles within the organization, and who have similar interests and backgrounds. Because the participants are so similar, they get along very well, but creative and innovative results are reduced or lacking.

Numerous studies have shown for innovation in groups to be successful, cross-functional innovation teams must be used. Additionally, the teams should include people who have different perspectives on and orientations to the world because these influence how each person views what the outcome of an innovative effort should be.

A cross-functional team might include persons from marketing, sales, production, engineering, warehousing, delivery, finance, and IT.

An example of this is at Xerox PARC, where social scientists work alongside computer scientists to create innovations that are more appealing to customers than if they had only been designed by technologically driven people. Apple has become a master at creating “cool” products by including a wide variety of team members to develop products that are technologically advanced and socially appealing to the end-user.

Innovation Team Leadership and Facilitation

A key component of successful innovation is that the team leader understands his or her own thinking style and those of the team members. The goal is to create whole-brained teams by identifying the styles that are missing and then adding the missing styles. This requires letting management know the type of team members it is missing so management knows who to look for.

The overall objective is to manage the different approaches that team members use with regard to innovation to create a productive process by allowing them to grate against each other to develop “creative abrasion”. This desirable result does not just happen, the team leader must facilitate it so that creative abrasion is a positive experience, not something that renders the team dysfunctional.

Team Member Interaction

Because of the desire to have a diverse group of team members, it is crucial to keep the project’s goal in front of the group at all times, otherwise, each of the participants may go in his or her own direction, leading to debilitating conflict.

An easy way to do this is to simply write down the overall goal of the innovation project at the top of the whiteboard where they meet. Thereafter, if the group starts to drift, all that is necessary is to point out the objective and encourage everyone to work together toward the objective.

To assist in maintaining team focus, it is imperative to define the problem that is trying to be solved. It is amazing how many times innovation teams fail because the members never really agree on the problem they are attempting to solve because each person has his or her own interpretation of it.

Effectively Using Innovation Teams in A Company or Organization

In summary, effective use of Innovation Teams involves three steps:

  1. Establish a team that possesses a cross-functional skill set including members that have different interests and backgrounds and various perspectives on and orientations to the innovation task at hand.
  2. Make sure the innovation team leader understands his or her own thinking style and develops the creation of whole-brained teams that employ “creative abrasion” to develop superior innovations.
  3. Ensure team members agree on the problem they are attempting to solve, keep the project’s goal in front of them at all times, and encourage them to work together towards that objective.

If you would like assistance with effectively using innovation teams in your company or organization, please contact us using the information below so we can be a resource to you in this important area.

Fountainhead Consulting Group, Inc. is an Innovation and Business Planning firm. During the past 17, years we have shown over 1,200 companies how to achieve their goals by using our unique, comprehensive, and systematic FastTrak Innovation Program™, Innovation Academy™, and  Structure of Success™ methodologies. Using the components in these methodologies, each month we examine an aspect of how to transform your business or organization into a true 21st Century enterprise.

Office: (770) 642-4220

www.FountainheadConsultingGroup.com

George.Horrigan@FountainheadConsultingGroup.com

 

Categories
Best Practices Growth Management Skills

240 Pages by 2 Hours Equals a Book

I Couldn’t Read Them All Until Now

Outside of writing, I am happiest when I’m reading. My preference is non-fiction since I love learning and my writing genre is non-fiction. Every so often I pick up a fiction book to expose myself to colorful words and phrases. It helps my writing and I love a well-written mystery. I adore books, however; I can’t read enough of them. Then I discovered that 240 pages by 2 hours equal a book. I couldn’t read them all until now.

240 Pages by 2 Hours Equals a Book

I found an article by Jesse Wisnewski on “How to Read a 240-Page Book in 2 Hours.” Of course, I was intrigued. I couldn’t wait to read the 12-minute article which would take me 20 minutes.

Published in medium.com, a site I also write for, Jesse states; “Based on a speed-reading survey by Staples, the average reading speed is 300 words per minute.” A college student reads 450 wpm, high-level execs read 575 wpm, and speed readers crank out 1,500 wpm. Sounds interesting but how fast do I read.

Your Reading Speed

Wisnewski’s link above is where you test your speed. I took the test and found I read 180 words per minute, a score between a 3rd-grade student level and an 8th grader.  Wow, that’s bad. I type faster than that.

When I read, I sound out every word, thirsting to capture the meaning of the author. At that speed, I will never read all the books I desire. Currently, I have volumes staring at me, calling my name, I hear you, I want to read you!

240 Pages by 2 Hours Formula

Wisnewski’s article goes on to show the calculation of how long it will take to read certain books. It involves:

  1. Counting the number of words per line for 4 lines and divide by 4.
  2. Read for 1 minute then count the number of lines you read.
  3. Multiply the number of lines you read (#2) by the words per line (#1). That’s how many words you read per minute.

How Long Will it Take You?

Now that you know how fast you read you can calculate the time it will take you to read books. Wisnewski’s article provides a chart from NPR’s Fresh Air on how long it takes to read certain books. Based on an average of 300 words per minute, here are a few examples:

The Kite Runner                                                           5.95 hours                      107,052 words

Little Women                                                              10.21 hours                     183,833 words

The Hunger Games series                                         16.75 hours                     301,583 words

Twilight Saga                                                               31.98 hours                     575,710 words

The Bible                                                                      43.79 hours                     788,280 words

Harry Potter series                                                     60.23 hours                     1,084,170 words

Game of Thrones series                                            98.33 hours                     1,770,000 words

I Couldn’t Read Them All Before

With a reading score of 180, I decided to step up my game. Wisnewski’s article reveals how to increase reading speed. Consequently, I put into practice his technique and it works. I found that by reading faster I grasp the meaning clearer by reason of reading in bunches instead of crawling through like a snail.

I don’t read every book like this. There are some that I want to linger in and enjoy the ride. Usually, I read non-fiction where this method works well. However, if I read Yuval Noah Harari or Deepak Chopra I slow down to work through and mark the material.

Now It’s Possible to Read Them All

Jesse Wisnewski’s article, “How to Read a 240 Page Book in 2 Hours” makes it possible to experience all the books I have sitting on my shelves. Putting his principles to work I now read faster. I couldn’t read them all until now. My record before learning this technique was 69 books in a year. Let’s see if I can reach 100. It’s possible now that I know 240 pages by 2 hours equal a book. How many books would you like to read in a year?

Categories
Growth Personal Development Women In Business

How Is The Pandemic Affecting the Gender Gap?

Women have taken the mantle of being the best at everything they do — the best mother, the best worker. That is an unattainable goal that has been exacerbated throughout this pandemic. I like to think about it as our lives being more integrated and that shows in how I live my life.

As executive leaders, we have to make a conscious effort to recognize that a woman’s self-perception is different, statistically, then men. It’s not a matter of being better or worse, it’s about being different. Great leaders know they have to support everyone and create a culture of trust that allows for everyone to thrive, even during difficult circumstances.

Great employees want flexibility, to know that their voice matters, and to deliver on greatness. How do we, as leaders, harness the disruption taking place right now? By removing ignorance, create that culture of trust from top to bottom and align on the actions we can take.

I recently did an interview with WILS-AM about this topic. Take a listen and comment. How can we continue to improve as leaders?