When Your Customer Experience Hits a “Bump in the Road”

December 9, 2021

About When Your Customer Experience Hits a “Bump in the Road”

One of our faithful subscribers sent in a question. While he’s in the hospitality industry, this could apply to any type of business. There have most likely been times that many of us have fallen short in taking care of our customers. It could be an isolated incident, which is easy to fix. But what happens when it becomes a trend?

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C-Suite Network Concierge

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