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Best Practices Culture Growth Health and Wellness Human Resources Management Women In Business

You Never See it Coming

I woke up in a reflective mood this morning as I’m preparing for BOTH Easter and Passover this year and thinking about the challenges faced by our ancestors.  For some reason I was reminded of a woman I met on a long plane ride several years after 9/11,  Anna was a portly woman, probably in her early sixties, possibly older.  We were coming back from Los Angeles, so it was going to be a long flight and I welcomed the diversion of some light conversation.  Also, being a writer, I’m always looking for opportunities to hear a good story.

After the usual introductions, I asked about her work. She replied that it had changed significantly over the past several years. Previously, she was a project manager with an office in the World Trade Center.  Now she was in a different building closer to where she lived on the Upper West Side of Manhattan.  I couldn’t help but ask where she had been when the planes hit.

She said she was at her computer when the announcement came to drop everything and move to the stairwell.  No one told her why she had to leave her office. Confused, she joined the rush of people making their way down the forty flights of stairs.  Rumors spread.  She began to realize something terrible had happened, but exactly what wasn’t clear. Her mind started to race, even if her feet could not.  She decided that she had to get to safety.

Suddenly, the exodus came to a halt.  Although the group had arrived at the lobby level, the guards in charge were instructing people to stay in the stairwell.  This did not make sense.  She squeezed her way through the crush of bodies and out the stairwell door.  People yelled for her to get back into the shaft.  Instead, she sprinted across the lobby while the guards shouted after her.

Most of the exits to the outside were locked, but one of the doors remained open.  Without hesitation, this overweight, out-of-shape, sedentary woman began running — all the way from the World Trade Center in Lower Manhattan to her apartment on the Upper West Side of the city.  She never looked back, never stopped running until she was home on 79th Street and Broadway – more than 6 ½ miles from where she’d started.  When I asked what was going through her mind, she said she couldn’t believe she had left her favorite red heels under her desk.  Not her laptop, not her phone, not any files, but her sexy, red-spiked heels.

I was impressed.  This matronly woman — without any information and acting on only gut instinct — saved her own life.  The others in her group who obediently stayed put were crushed when the Towers came down.

The Takeaway?   Just when everything appears to be going well, a plane will suddenly appear in the sky and slam head-on into either your life or career or something else you value. You won’t see it coming but be assured; it happens to us all.  Marriages end. Careers derail.  Fortunes are lost. The people you counted on suddenly disappear.

When the calamity arrives, what will be your response? Will you sit there stunned, unable to move, and scream at the moon that it’s all unfair?  Or will you refuse to be crushed and instead take action to regain your life, as Anna did?

A few years ago, when I was staying at the Westin in Philadelphia, the fire alarms went off in every room and all the hallways with instructions to head to the stairwells.  My heart raced as I remembered Anna.  Hotel guests were standing in the stairwells waiting.  I couldn’t.  I pushed my way through the throngs and sprinted down the stairs and out onto the street and safety.

I found out later it was a bomb scare.  The bomb squad found it and dismantled it.  Fortunately, no one was hurt.  But I assessed the risk as well as I could and acted on my own behalf, the way Anna did.

When life challenges confront me I remember Anna and take action rather than allowing circumstances to control my fate.  And I always make sure to have my red stilettos somewhere safe. 😉

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Best Practices Culture Entrepreneurship Health and Wellness Human Resources Management

Begin with the End in Mind

Goals

As I was learning about psychology, research, and training, I read Stephen Covey’s highly successful bestseller, “7 Habits of Highly Effective People.”

What he said made so much sense to me.  It was inspiring and challenging.  And it helped me understand the importance of goals. I wanted to talk with him, learn more from him. But, I didn’t know him.  I had no contacts connected to him.  What to do . . .

I’d learned that working with corporate clients was a way to learn from them as well as help them with their projects. What if I could do that here too?

I created an experiment.  The goal was finding a way to actually work with Dr. Covey.

I’m sure you know what must have happened or I wouldn’t be telling this story.

After 6 months of reaching out to his admin on a consistent schedule, I finally got to speak with Dr. Covey.  It was so exciting. My heart was pounding at first. Really?  I was actually speaking with one of my idols.

He calmed me down with his soothing voice and we had a great talk. One result was an in-depth research project where I interviewed his clients and prospects on his Brand in comparison to that of none other than – Tony Robbins. Stephen Covey was often compared to Tony Robbins.  Yet, the two were viewed as opposites in many ways. Both were well regarded, but spoke to different audiences who had their own unique needs for inspiration and growth.

More importantly, I accomplished my goal of working with Dr. Covey and putting into action what I learned.  I now train coaches on the specifics of helping their clients clarify their goal and creating a plan to get there.  And I received a wonderful testimonial.  So exciting, rewarding and satisfying . . .

“I was totally impressed by both the character and competence of Dr. Livingston.  Her ability to draw people out in unique and creative ways and apply the gathered data to complicated analyses made my experience working with her highly memorable and rewarding.”  
Stephen Covey. NY Time Best Selling Author. 7 Habits of Highly Effective People

Back to you.

What do you hope to accomplish with a potential career change to Coaching? How might that bring you more satisfaction in your life?

A great coach helps clients stay on track to their goal in a timely manner and be accountable. We train you to do that with others as well as help you do that for yourself.

Thinking about getting certified as a Professional Coach? Want to talk about it? Or any questions you have about professional coaching? Let’s talk and see whether or not it makes sense for you to become a certified professional coach.

To Learn About Our Upcoming Fast Track Certification Workshop This March in New York City

The cost of $75 for the 30 minute consultation can be applied to the TLC Professional Coach Training program if you decide to join.

Next tip will be along tomorrow.

Warmest regards,

Sharon 🙂

Dr. Sharon Livingston

www.DrSharonLivingston.com

603 505 5000 cell

DrSharonLivingston@Gmail.com

Categories
Best Practices Growth Human Resources Management Personal Development

Are You Thinking About Becoming a Mentor or a Coach?

Welcome to 10 Tips to Becoming a Successful Coach! 

Over the next 10 days I’ll be sharing a series of things to consider if you’re seriously thinking about Professional Coaching as a career.

Mentor vs. Coach?

There’s an important difference.  They’re both valuable roles.  Coaching focusses on the client.  Mentoring is based on the knowledge and skills of the mentor.

Mentors pass down history, traditions, rules and rituals that are associated with success.

Mentors talk and teach. Mentors are often appointed by a corporation or organization because of their successes in their careers.  It’s an opportunity for them to tell their stories to others in the company who want to climb up the ranks.  They tend to give advice based on what they figured out for themselves in their many years of experiences.  It’s an honor to be appointed a mentor. The unspoken rule is that Mentees are expected to listen and follow.

In contrast, Coaches Listen and Guide.  A coach will assist, challenge and encourage rather than lead, give orders, instruct or advise.  While good coaches do have experience and knowledge in particular areas their role is to understand, motivate and guide rather than train.

As a coach, even though your client came to you for your expertise and reputation; even though they think they want you to solve their challenge and tell them what to do; it’s really not about you and your talents or strengths.

It’s about who they are and their particular journeys.  Clients need help in talking about and clarifying their destination – Why they chose it, what the benefits are, what tools they have to get there.

Great coaches listen intently through the filter or their knowledge and experience. They reflect what they understand from interviewing their clients so the clients can better see, embrace and recognize their strengths. Clients are empowered to see themselves as problem solvers for their wants and needs.

So, for example, as a coach it’s better to avoid asking your client a question and then immediately launching into an explanation and your solution to their problem. It’s about what the client believes and needs; what they want to achieve.

Unless you focus on their goal and not what you think it should be they’ll probably remain stuck, which is most likely the main reason they came for your coaching.

You’re the catalyst to their success, not the driver.  As you help them identify their dreams, goals, strengths, skills and potential gaps, the road map to their goal will start to take shape in a realizable, step by step plan.

Then you can guide them and hold them accountable along the way.

Thinking about getting certified as a Professional Coach? Want to talk about it? Or any questions you have about professional coaching? Let’s talk and see whether or not it makes sense for you to become a certified professional coach.

To Learn About Our Upcoming Fast Track Certification Workshop This March in New York City

The cost of $75 for the 30 minute consultation can be applied to the TLC Professional Coach Training program if you decide to join.

Tip 2 will be along tomorrow.

Warmest regards,

Sharon 🙂

Dr. Sharon Livingston

www.DrSharonLivingston.com

603 505 5000 cell

DrSharonLivingston@Gmail.com