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Best Practices Body Language Management Marketing Personal Development Sales

Business Introductions Made Easy

Many details come together to create an impression. Of great importance is the first time an individual meets another person face-to-face. In business settings, we often find ourselves in situations of having to make an introduction. Not only will you present yourself to others, but very often you may be the one introducing two people to each other. Here are a few tips to help you through both scenarios.

MAKING AN INTRODUCTION

Whom you introduce first matters

Decide who the senior most person is between the two you are introducing. Ask yourself who is the VIP in this situation. Turn to the higher rank person first to start the introduction. You say the senior most person’s name first. However, please know that a client/customer always outranks anyone in your organization, yes, even the CEO.

Here are some examples:

  • How to introduce a new employee to the CEO of the company. Turn to the CEO first and say, “Jane Smith (CEO), I would like to introduce you to Tom Johnson (employee), a new employee. Tom Johnson, this is Jane Smith, the CEO of XX.”
  • How to introduce a CEO to a client. Turn to the client first and say “Adam Jones (client), I would like to introduce you to Sarah Thomas, the CEO of ABC Company. Sarah Thomas, this is Adam Jones, a client of ABC Company.”
  • How to handle age rank. If you know the age of each person, you introduce the younger person to the older person.
  • How to handle gender. Gender doesn’t matter. You always consider rank.

Add an Interest Point

It is nice to be able to give the two people you are introducing a common interest point that may help them continue their conversation. “Jane Smith, I would like to introduce you to Sally Hanson, the president of XYZ Company. Sally Hanson, Jane Smith is a sales consultant for ABC Company. You both have an interest in XX (hobby, sports team, attended the same university).”

SELF-INTRODUCTION

With a genuine smile and looking into their eyes, say, “Hello, my name is Sheila Anderson (say your name slowly – more on this in a bit!). I am a personal brand strategist with Image Power Play.” Shake hands after the introduction is made to ensure you focus on listening to the introduction.

INSTANCES WHEN YOU CANNOT RECALL A NAME

We have all been there when you see someone you met, and you cannot recall their name. Do not be embarrassed. It’s a common occurrence, and the other person has likely experienced it themselves. Here is what you can say in this situation: “Hello, my name is Sheila Anderson. I met you a few months ago at the Chamber of Commerce mixer. It’s nice to see you again. Please tell me your name again.”

Repeat the other person’s name a couple of times during the conversation to ensure you remember it. Moreover, do not be afraid to ask them to, so you make sure you pronounce it correctly. The sound of our name is one of the most precious words we ever hear. We all like our names to be pronounced correctly.

I help executives create a powerful image and brand so they look and feel confident wherever they are. Contact me at sheila@imagepowerplay.com to schedule a 20-minute call to discuss how we can work together to grow your visibility through my return on image® services.

Categories
Best Practices Entrepreneurship Leadership Marketing Skills

3 Biggest Mistakes in Personal Branding

Personal branding is about visibility. What if you had milliseconds to become the most visible and memorable person in the room, in your company, or in your field? Would you bring your Plan B to that moment, or would you do everything possible to crush it and win? Win and stand out, right? Well, let me give you the real deal. In today’s hyper-connected, 24/7 digital world people make a decision about who you are as a person, the company you represent, and your level of trustworthiness within milliseconds of meeting you. Instead of winging it, wouldn’t it be better to be strategically visible in the space you want to own?

Creating a personal brand gives you that edge to elevate your visibility so you can leave a distinct mark that is a memorable one. It helps bring a human element to the company brand. It’s noisy out there. Memorable wins. Your personal brand acts as a magnet for engagement. It’s time you stop leaving opportunity on the table and go all in with your image and personal brand.

Revenue is a By-Product of Image

As business executives you must be mindful of your ROI. I’m not talking return on investment. I mean what’s your Return on Image®? If you haven’t thought about how you are coming across within the first milliseconds of meeting someone for the first time, don’t worry. They’ve already done it for you. Gaining a return on image puts measurable value on the impact one’s image has personally and professionally, creating real value and elevating you to exceed your goals. Revenue is a by-product of image.

How do you want people to experience you? What words or phrases do you want to own in the minds of others when they think of you or talk about you? I believe we are all the Chief Experience Officer of our personal brands. Here are the 3 biggest mistakes I see people making in their personal brands:

1. Not Being Intentional.

Being intentional with your personal brand establishes a mindset of deliberateness. It creates the framework to begin building out your personal brand. When well thought out, it becomes more of a strategy than left to chance. Without an intentional plan, you run the risk of others defining you in a way that is likely not accurate. Being intentional gives you control and puts you in the driver’s seat of how people will experience you. Being intentional will help you be consistent.

2. Not Being Consistent. 

Inconsistency with your personal brand breeds distrust. As a result, being consistent eliminates confusion and sets an expectation that is reinforced with each interaction. Being consistent shows your deliberate focus in delivering the experience of you in a way others will come to expect from only you. This creates trust and sends the message you are dependable. When you are consistent, you become more recognizable. When others are faced with a choice between you or someone else, the ability to remember you will be an advantage.

3. Not Being Yourself. 

Not being yourself creates confusion internally which shows externally. Being inauthentic runs the risk of you not performing at your optimum level. It can be a risk to be yourself, but it is even riskier to be something you are not.

In the end, personal branding is not all about you. It is about the value you bring to others. No one else has your strengths, values, aspirations, views, demeanor, compassion, personality, voice, or appearance. I love the phrase the Thud Factor. It means something has weight, substance. It’s time you make a thud when you show up whether that is online or in person. It’s time you have them at hello.

I help executives create a powerful image and brand so they look and feel confident wherever they are. Contact me at sheila@imagepowerplay.com to schedule a 20-minute call to discuss how we can work together to grow your visibility through my return on image® services.

Categories
Best Practices Leadership Marketing Skills

Dressing Well for the Camera

Video is the new black. It has forged to the forefront of marketing campaigns and is seen as the best platform to get your message out. Written content and audio are still great, but video brings in the component of both visual and audio communication. As noted in my book, I.C.U., The Comprehensive Guide to Breathing Life Back Into Your Personal Brand, humans are wired to interpret things visually first. It is the most dominant of our senses. So how you appear on camera matters. There will be a time when you will be in front of a video camera, whether it is creating video marketing content, being interviewed as the CEO of your company, or presenting to an audience. I want to make sure you are prepared to bring forth your best self visually.

I partnered with Nancy Morrisey, Vice President of Mirage Productions in New Jersey to gain insight on what her production company recommends to video clients. “No black, white, or vertical stripes” is Nancy’s first piece of advice she offers her clients. Below is a collaboration of her input and my 20+ years of expertise as a brand manager, personal brand strategist, image consultant, and professionally trained model.

Color and Pattern

  • BEST COLOR CHOICES: Gray, Navy, Light Blue, Royal Blue, Brown, Purple, Pink, Pastels
  • COLORS TO AVOID: Black, White
  • COLORS TO BE CAUTIOUS ABOUT: Green, Red

Mid- to deep tone colors work best. It is a good idea to do a pop of color. For example, if you choose a gray jacket, put a royal blue or purple shirt underneath, or a red or purple necktie.

If possible, know what the background color will be. If there will be a green screen, then you must avoid wearing green.

Red and orange can be hard on camera as they have a tendency to glow. If you choose to wear red, make sure it is a dark red.

High contrast such as black and white together is very hard on camera and can cause problems for the camera to balance exposure properly as is the case of wearing all black or all white. The same black and white contrast principal holds true with contrast between your skin coloring and clothing color. If you have very light skin, avoid wearing a dark color and vice versa.

Solids work best. Stripes, pinstripes, herringbone, corduroy, and polka dots cause a camera to jump and create a moiré effect making the garment look like it is moving.

If you will be on set, I always recommend bringing one backup outfit. You never know if you will spill something on yourself or have a wardrobe malfunction. Also, sometimes you do not know in advance what the background will be and you don’t want to clash with it. So a backup outfit comes in handy.

Shape, Fit, and Line

Make sure your clothing fits your shape nicely and smoothly. Any wrinkling or bulging will only be emphasized on camera. The tighter the clothing, the larger you appear. Anything loose or ill-fitting will add weight to you and make you appear sloppy. Clean lines and silhouettes are always best. Avoid plunging necklines. Wear something that is comfortable to you. If you don’t, that will come across in your body language on camera. It can be hot under the lights, so wearing a lighter weight fabric will keep you from sweating.

Ladies, if you are going to be sitting during an on-camera interview, check your skirt length in a sitting position beforehand as the skirt length will rise up a bit when you are sitting.

Accessories and Grooming

Minimal jewelry is always appropriate. Shiny jewelry can be hard for a camera. However, as Nancy encourages, if you have an heirloom or special piece of jewelry, by all means, wear it.

Hair should be smooth and not fussy. Flyaway hair is easily seen on camera. In a pinch, hand lotion rubbed on your hands can quickly smooth flyaway hair.

Gone are the days where heavy makeup is required. Keep it simple and do wear a lip color, but keep it in a matte finish. No shiny lip gloss or lip balm. You will want to keep some translucent powder or blotting tissue on hand to touch up any shine.

Cameras can pick up on every piece of facial hair, so be sure you have shaved properly or plucked stray hairs.

Facial Exercises

It is good practice to warm up your mouth with facial exercises. This helps alleviate any nervous twitching of the mouth and allows your face to relax and smile. The facial exercises I was taught in modeling school are the ones I continue to use today. Say each vowel out loud and open your mouth as wide as possible as you are saying the vowel, stretching your mouth and facial muscles as much as possible. Repeat this over and over until you feel loosened up. This is also a tip to use before stepping onto a stage to speak.

Stay True to Brand

The rules above are meant to be a guide. Staying true to your personal brand is always encouraged.

I help executives create a powerful image and brand so they look and feel confident wherever they are. Contact me at sheila@imagepowerplay.com to schedule a 20-minute call to discuss how we can work together to grow your visibility through my return on image® services.

Categories
Best Practices Leadership Marketing Skills

How I Wrote a Book in 6 Months

It’s been a labor of love for sure! After a year and a half of thinking and talking about writing a book, I finally did it. However, I didn’t go about it alone or without a few hiccups. If any of you have ever thought about writing a book, I am going to share with you a few tips I have learned along the way.

How It Began

In May I attended The C-Suite Network Conference in Dallas, TX. As with any conference, the people you meet are the true fruit you take away. I was happy to connect with old friends such as Kathleen Caldwell and to meet a new one, Julie Ann Sullivan. During this event, The C-Suite Network held a book signing event with select authors that are part of the C-Suite Book Club. Kathleen, Julie Ann, and I were visiting with author and international business speaker, Phil M. Jones. He shared with us his one book that gets him the most traction. It is a quick-read and was less than 100 pages. The three of us looked at each other and said “we can do that. That doesn’t seem so insurmountable.” And The Publishing Divas were born.

Our Commitment

The Publishing Divas made a commitment to each other that we would each write a book and have it done by December. That gave us six months! First came structure. We held a Zoom call every other week. The first couple of calls we created a timeline with deadlines. Deadlines included when to have our book outlines completed, the writing phase, the edit phase, and the launch phase. There were times when we would each be behind our target timeline. Although it may have seemed disappointing, the point we each had to remember was we were still moving forward, even if it felt like one of us was stuck or behind. We were a lot further ahead than those just sitting around talking about writing a book. The commitment and accountability of the Zoom calls, which turned to weekly towards the last third of our phase, was the number one reason why we all feel our book writing was successful.

Phil M. Jones stayed in close contact with us to ensure we had everything we needed to be successful. His encouragement and sincere interest in our efforts continued to inspire us towards the finish line.

Shiny Objects

I won’t lie to you. There were many “shiny object” distraction moments for each of us. It is amazing how many things you can find to do versus sitting down to write. Honestly, writing does not come easy for me. In fact, in many ways, it is struggle and feels overwhelming. I tend to freeze up looking at a blank page.

One of the reasons I wanted to write a book, was not only to build my personal brand, but it was to help improve my writing skills. I knew it would be grueling, but as with most things in life, you have to go through it to get better at it. Personally, I had to set the timer on my cell phone for 30 minutes. I would look at my book outline and pick one of the items on there that moved me at the time. It didn’t have to flow in order. I would write in topic chunks.

After the setting the timer, I would make myself write whatever came into my mind for 30 minutes without stopping … without stopping to make sure the sentence structure was right, without stopping to make any grammar edits, without stopping to change word choices. I just typed what came into my head and knew I would edit later. This was freeing to me. Although the first couple of times, 30 minutes seemed like FOREVER. I remember typing away the first few times and thinking to myself it certainly has to be close to 30 minutes, and I looked over at my cell phone and I was only 7 minutes into the writing time! But it got easier. And it will for you as well. You can use this approach to not only write a book, but a blog or a LinkedIn article. Writing in 30 minute chunks is not overwhelming (well, the first couple of times for me it was, but it does get easier, I promise!).

Sharing Resources

We also shared with each other resources from how to get your ISBN number to graphic designers to publishers and everything in between. The more we shared with each other, the more valuable insight we all gleaned. We each brought a different personality and strength to the group. We were truly in it together. That is what made this process so successful. We wanted to see each other succeed, and we helped each other with any challenges. We have formed a bond that is unshakable and have created a lifelong friendship.

Book Launch

Six months from the moment we started the process we had our book launch in New York City in conjunction with The C-Suite Network Advisors Thought Summit. We stood proudly by our books as we visited with the Advisors and some family and friends who came to share in this celebration. The C-Suite Network staff and community have been most gracious in the entire process. Without their support and insight, I would still be staring a blank page. The support continues with many asking how may I help you promote your book. It truly is a community where we want each other to succeed by offering the gifts, strengths, and wisdom that have been bestowed onto us and sow them into the lives of others.

I hope you have found my book writing journey an inspiration in some way to you. One’s mindset really sets you up to succeed. I want nothing more than to see you all achieving optimum results in whatever your heart desires. You are worth it!

I help executives create a powerful image and brand so they look and feel confident wherever they are. Contact me at sheila@imagepowerplay.com to schedule a 20-minute call to discuss how we can work together to grow your visibility through my return on image® services.

Categories
Best Practices Leadership Marketing Skills

30 Networking Questions to Make You Memorable

You walk into a room filled with people that is buzzing with conversations. Carefully you look around until your eyes meet a person by themselves and you smile. You walk over to them, introduce yourself, and shake their hand. Then, for many, the hard part begins. How does one have an engaging and memorable conversation with someone they just met?

For many, we tend to freeze up in these instances. Sure, you can visit about the weather or some current events, but that does not help you to understand who they are and the value they can add to your professional life or vice versa. Instead of asking the typical questions, try one of these 30 networking questions to help you get to know someone better and make the overall conversation meaningful and memorable.

30 Networking Questions

  1. What is the number one takeaway you hope to gain from this event?
  2. What did you learn from today’s speaker?
  3. How did you learn about this event?
  4. What type of connections do you hope to make today?
  5. What other events similar to this have you attended?
  6. If there is one thing I can help you with, what would that be?
  7. How can I help you succeed?
  8. What project(s) are you working on?
  9. Why did you decide to go into your field/business?
  10. What problem do you/your business solve for others?
  11. What is the biggest challenge you see happening in your industry?
  12. What is the latest news in your industry?
  13. What trends do you see in your industry?
  14. What’s the toughest part of your job?
  15. What kind of education/training do you need for your job?
  16. What is a typical day like for you?
  17. How did you come up with the idea to start your business?
  18. What book are you reading now and what is the one thing you have learned from it?
  19. What volunteer work do you do?
  20. Do you serve on any boards?
  21. What do you do for fun outside of your work?
  22. What is one interesting fact about you that may surprise me?
  23. Are you originally from this area and/or how did you end up in this city?
  24. What is the best piece of business advice you have ever received?
  25. What advice do you give to others in your industry?
  26. How do you stay motivated?
  27. What skills are essential for anyone in your industry to have?
  28. What are some of your favorite life hacks?
  29. What is the one app you can’t live without?
  30. How do you feel you or your company makes an impact?

How to Leave the Conversation

At the end of the conversation, there is always the business card exchange. Take this time to tell them how much you enjoyed visiting with them. Be sure to repeat their name as you thank them, and state one thing about them that stood out or that you enjoyed learning from talking with them. This last piece shows you actively listened and were engaged, and it will help you to remember an interesting tidbit about them the next time you are together or think of them. It will make you and the other person memorable.

I help executives create a powerful image and brand so they look and feel confident wherever they are. Contact me at sheila@imagepowerplay.com to schedule a 20-minute call to discuss how we can work together to grow your visibility through my return on image® services.

Categories
Growth Skills Women In Business

5 Ways Volunteering Builds Your Personal Brand

It’s absolutely true that we are all busier than we used to be. There are many things vying for our attention – from kids and family to our business commitments. In fact, many times it feels down right exhausting. And you are thinking to yourself right this very moment, “so now you are telling me to carve out time to volunteer?” The number one excuse I hear all of the time when I advise people to get involved in their community by volunteering at events or joining a nonprofit board or a service club is “I don’t have time.” As with anything in life, the benefits of how you spend your time must be worth it. Because there are two things the world doesn’t make more of and that is land and time.

How Volunteering Shaped Me

Volunteering was not something I grew up doing much of, nor did I see members of my family doing it. Sure there were the occasional baseball games of my brother’s where we had to work the concession stand, but that was basically it. Other than a few instances like this, I wasn’t exposed to much volunteering.

So when I decided to join a service club in 1995, I was not only busy in both my personal and business lives, but I was about to embark on something that was, quite frankly, way out of my comfort zone. And that’s exactly why I did it.

You see I used to be very shy. I was uncomfortable being in a room full of people I did not know. What would I say to them? How did I go about starting a conversation with someone I knew nothing about? It was paralyzing. Those that know me well always find this fact a bit unbelievable. But that’s the whole point. Being involved with a service club helped me overcome shyness and increase my self-esteem. It was the number one way I was able to grow personally and professionally.

Here are five ways volunteering can help you build your personal brand:

Enhance Skills.

Volunteering can help with many aspects of sharpening your skills or discovering a hidden talent. There might be instances when you will take the lead on a project or lead a committee or board. I do not care how great of a leader anyone is, managing a nonprofit board is always a personal growth opportunity. Besides honing people skills, other skills you may learn include developing a strategic plan, preparing a budget, learning to fund raise, mastering decision making, or marketing an event. The more unique skills you have, the more you differentiate yourself.

Improve Speaking.

It may be as simple as learning not to be afraid to speak up with your ideas in a small group setting, or it may be as big as being the president of a service club and having to speak to a room full of members regularly. There are opportunities at both ends of the spectrum.

For the most part, we are all comfortable talking about what we know very well, but when it comes to speaking about something new to us, this provides an opportunity for growth. As mentioned earlier, I was extremely shy and the thought of standing up in front of others was not something I even saw myself doing.

Now with over 20 years of volunteer and nonprofit board experience – which included serving as the International President for a service club – I have overcome this to the point that I do keynote speeches. If I can do it, you certainly can!

Build Confidence.

Building confidence goes hand-in-hand with learning new skills and becoming more comfortable speaking in front of others. Your confidence will grow when you become better at anything you do.

Develop Empathy.

Empathy is about putting the needs of others before your own. That is what you do when you volunteer. Volunteering demonstrates you care and that you can be sensitive to the needs of others. Giving back teaches you to nurture relationships and take your eyes off of yourself. The atmosphere of volunteering allows you to be open to different views and gain real connections with people, which builds trust. Trust is at the core of every successful business and personal interaction.

Gain Visibility.

When you put yourself out in the community, you will meet new people, thus strengthening your network. Many movers and shakers in your field or community are already volunteering and looking to connect with others. Building relationships is vital to anyone’s success. You may gain new clients or it may lead to new career opportunities. The more you are seen, the more people will think about you for various business, or even personal, interactions.

Building your personal brand by giving back to your community is a powerful win-win. These five areas develop who you are as a person and the value you provide to others. Because in the end, personal branding is about what you bring to others.

I help executives create a powerful image and brand so they look and feel confident wherever they are. Contact me at sheila@imagepowerplay.com to schedule a 20-minute call to discuss how we can work together to grow your visibility through my return on image® services.

 

 

 

Categories
Leadership Marketing Personal Development

Your Company’s Secret Asset

Assets are critical to a company’s success with their purpose being to increase the value of the organization. So how else can you add value to your organization without dipping into the bottom line? The answer: Personal Branding.

Companies spend thousands of dollars on corporate branding elements such as logo, website, and marketing collateral, but many overlook the fact that every employee is a branding asset. When one thinks of gauging value back from what they put into something, they typically think in terms of ROI. Instead of a return on investment, think of it in terms of Return on Image®. An employee’s personal brand creates real value. Personal brands can elevate individuals to meet their goals and the goals of the company, while also growing influence for both. Influence is power, which, in turn, cultivates trust and builds your reputation as a leader in your space. It’s been said over and over that people do business with people, not companies.

Here are 5 ways your employees can influence a corporate brand to ensure:

1. Create Content.

This is vital (my definition of vital: without it you die) in establishing expertise. It’s the first place one should start. Allow employees to blog, be guest editors in publications, or even publish case studies that are relevant to your market. Let their personality come through in their writings. Then leverage that content every chance you get such as reposting portions of it as social media posts. Having them create content helps establish them, and you, as a leader or expert in their field. People want to hire authorities.

2. Speaking Events.

In today’s world we are so connected, that we are, at times, starving for human connection. This is a great way to humanize a brand. Employees can be guest speakers at associations, clubs, industry events, or be a guest on a podcast. If possible, get photos of them speaking or better yet, get it recorded on video, and, again, leverage that as much as you can.

3. Community Involvement.

A great place to be seen is in our own communities sharing our gifts and kindness to others. Consider paying for employees to join a service club or be on a non-profit board. They may even take on leadership roles within these organizations, which helps build both their personal brand and your corporate brand.

4. LinkedIn Profile.

We all know LinkedIn is a place to grow connections and attract new business clients. In many ways, LinkedIn has become the new CV. It’s one of the first places we all go to find out about each other. We look at a person’s accomplishments, what others say about working with them, and how they can add value. In fact, we tend to go there before we have any human interaction with each other. First of all, we want to know what a person looks like. A profile picture can have some personality, but remember this is a professional site, after all. After we look at the photo, we want to see what their title is. In fact, here is where you can be creative. It doesn’t have to be a title, but rather how you help someone. This appears by the photo every time a person posts, so it is a very important element. And be sure your company has a company page your employees can be part of.

5. Company Website.

The second most visited page on most websites is the About Us page. Here is where you can showcase your staff with a bio and links to their personal social media sites as well as listing any published content or videos they have created. The purpose is for visitors to have no doubt in their minds that you employ the best.

There is a lot of noise out there. We are all fighting to be seen. By incorporating the steps above, you will gain strategic visibility through personal branding.

I help executives create a powerful image and brand so they look and feel confident wherever they are. Contact me at sheila@imagepowerplay.com to schedule a 20-minute call to discuss how we can work together to grow your visibility through my return on image® services.