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“Here’s How To Stop Biases From Killing Your Negotiation” – Negotiation Tip of the Week

“A bias, like a virus, can be devastating if left untreated.” -Greg Williams, The Master Negotiator & Body Language Expert (Click to Tweet)

(Click to get the book)

“Here’s How To Stop Biases From Killing Your Negotiation”

 

What’s your perception of the word, bias – is it good or bad? What thoughts does that word conjure up in your mind?

He negotiated with people from all ethnic and social backgrounds. And sometimes, his efforts were thwarted at the negotiation table. There always seemed to be something he’d not considered about the personality and history of the people with whom he’d negotiated. In some cases, he realized he wasn’t negotiating with someone; instead, they were negotiating against him – there’s a mindset difference between ‘with’ versus ‘against.’

And then, one day, the thought dawned on him. I’m not considering the biases of those I’m encountering at the negotiation table. And I don’t like how I feel when I think of the word, bias. I’ll think of it as being someone’s preference in the future. With that small mental shift, from that point forward, his mentality shifted. And that allowed him to alter how he negotiated with people.

The questions for you are, what biases or thoughts do you consider before entering a negotiation? And how quickly do you adopt the appropriate mental mind-shift and strategy to match the demeanor that confronts you? The thoughts you ponder and the speed at which you do will determine how successful you are.

 

Identification

  • Identify the source of biases or the label you choose for it for yourself and those with whom you negotiate. If you don’t, you decrease the probability of addressing a situation successfully.
    • Is it from a social circle? Social circles can impact a person differently than a business or a more personal relationship. Thus, when one displays an influencing preference from their social associates, they’re also revealing a choice for wanting to be accepted by those in that environment. That’s worth noting because, once you identify someone’s number one source of motivation, you’ll have insight into how you might use that person’s preferences to advantage your position (e.g., you might cite the group’s norms, and highlight that your negotiation counterpart’s viewpoint is outside of those norms. And then you might suggest that the group would not think highly of him.) You can adopt the same strategy once you identify someone’s other sources of motivation. It’s akin to identifying their Achilles heel. Once you know what it is, all you have to do is wait for the right time to exploit it.

 

  • Is it something ingrained from childhood? When intense childhood traumas or beliefs are adopted and accepted by those whose minds are impressionable, those beliefs can leave an indelible imprint on that person’s outlook about himself and others. Thus, dealing with such an individual may require more patience and understanding, especially if that’s the cause of their interaction consternation. They may display a strong preference to an unyielding point of view that sways outside the boundaries of the norm, which can serve to highlight a furthering degree of challenges you’ll have in dealing with them.

When you encounter this individual type, if such is warranted, be patient. Let this person speak and ramble to expend his thoughts. One aspect of this personality type is, he wants you to hear him. He wants others to understand him and the way he sees his world. Once he believes you comprehend his viewpoint, he’ll be more apt to open up. It’s at that point that you’ll have the opportunity to address him, his preferences, and pointing him in the direction of your choosing.

 

  • What are his norms, and how far do they extend? Another aspect to keep in mind when dealing with someone’s bias is, what rules do they abide by, and what views do they hold as truths. While some people adhere to standards, others are constrained by them, and they rebel.

Once you’ve identified this individual’s driving source, agree with them to the point of having your agreement serve your purposes. And break with them, to shock or to display strong disagreement, when it becomes appropriate. Your efforts should be geared at bonding when possible and breaking it when necessary. You’d do that to display at one point you’ll break the bond when you perceived his views to be out of bounds. If executed stealthily, you’ll lead the other person without them realizing what’s occurred. At that point, be sure not to give the impression that you’re attempting to take advantage of him. If he senses that, all trust will be lost and you would have wasted your efforts to that point.

Name It

Biases are perceptional. Thus, you should call it for what it is. It’s crucial to identify and give extreme biases a name. That cruciality in naming it becomes heightened when dealing with people that have widely separate views about an issue. Because in a worst-case scenario, when dealing with hot button issues or other inflammatory matters, logic can step aside in someone’s mind and become replaced by raw emotions(e.g., supremacy, gender, sexual preferences, etc.). Then, reasoning becomes abandoned. And that’s the reason to get everything you’re dealing with on the table, so there’s no ambiguity.

Once again, to deal with a challenge successfully, you must know the insight of that challenge. And the person with whom you’re interacting must know that you know, and he buys into, understanding what the two of you are addressing and why. Thus, the more the two of you are viewing a situation from the same perspective, even if you don’t initially agree on the severity of how things stack up, you have a point of understanding from which to proceed.

Reflection

Anytime you deal with someone, you’re also dealing with their emotions, which stem from their biases. To better deal with them, understand the basis of their preferences and how that drives their feelings and choices. Once you do, you’ll be able to control them and the negotiation. And everything will be right with the world.

 

Click here to watch a short video on controlling emotions in a negotiation.

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here https://www.themasternegotiator.com/greg-williams/

 

 

#Biaes #csuitenetwork #thoughtcouncil #Bodylanguage #readingbodylanguage #Negotiations #Control #Conversations #NegotiationStrategies #NegotiationProcess #NegotiationSkillsTraining #NegotiationExamples #NegotiationTypes #ReadingBodyLanguage #BodyLanguage #Nonverbal #Negotiate #Business #SmallBusiness #Negotiation #Negotiator #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #BodyLanguageExpert #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #GregWilliams #success #negotiation examples #Negotiation strategies #negotiation process #negotiation skills training #negotiation types #negotiation psychology #Howtowinmore #self-improvement #howtodealwithdifficultpeople #Self-development #Howtocontrolanegotiation #howtobesuccessful #HowToImproveyourself

 

 

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“Do You Know How To Overcome Abusive Gauntlet Attacks” – Negotiation Insight

“You can be put upon by abusive behavior in the time it takes a snake to strike. To avert such gauntlets, know the snake you’re dealing with and where it may lay in wait for you.” – Greg Williams, The Master Negotiator & Body Language Expert (Click to Tweet)

(Click to get the book)

 

“Do You Know How To Overcome Abusive Gauntlet Attacks”

 

Two people were sitting across from one another at the negotiation table.  And one said to the other as he stood to leave, that’s the best damn offer you’re going to get from me. My supporters and I will ruin you if you don’t take my deal.

Such occurrences can happen in any environment. And the gauntlet tossed before you can come in ever-increasing degrees. Some can be chilling and fraught with an abusive tinge, while others may have a tint of seduction attached to them. There are a lot of variables to consider. So, what might you do in that situation?

 

Point of Challenge

Someone has served you (i.e., offered a challenge)! Now what? How should you handle the test before you? Should you back away, readily accept it, or is there something else you might do? The answer to how you should proceed is, it depends.

When confronted with a challenge, some people shrink, and others rise to the occasion. The pending point as to the direction you choose is dependent on your personality and the form of the challenge that’s before you. Some points you might consider are:

 

Assessment

  • Ask yourself, what’s the intention of the challenger? There’s always a source of motivation behind the actions of people. Even when a person says they don’t know why they’re doing something, they’re motivated and moved to take action by some stimuli. Thus, if you can identify what that source is, you’ll have a more significant understanding of what’s motivating them to adopt the action they’re perpetrating against you.

 

  • Another question to pose is, who do the person’s actions serve, himself, or a more substantial body? An additional point to consider is what forces are behind the perpetrator’s actions against you. And assess if those actions are born out of folly, or do they possess a more sinister intent. That assessment will not only give you insight per how you might refute his actions. It’ll also indicate the forces aligned against you.

 

  • There’s something else to consider. And that is, is this person being used as a puppet by a puppeteer that wishes to remain anonymous? If so, you may have a more significant challenge than you initially assessed. If you believe that to be true, dig hard and deep to uncover who and what that source might be. You can’t determine the best action to take if you’re not aware of who or what is confronting you.

 

Possible Responses

  • Opponents’ strong points – When considering someone’s capabilities, related to them putting forth a challenge, I suggest you start by evaluating their strong points. The reasoning is, if you know the degree of their strength, you’ll have a better understanding of the resources they might marshal against you. You should consider that support, the quickness at which they can gather those forces, along with the potency of them. With that judgment completed, you’ll have greater insight per what powers you might want to assemble to combat him and his allies’.

 

  • Opponents weak points – Sometimes, a challenger will issue you a summons in an attempt to enhance his persona. It can be something akin to an attempt to dethrone the one that sits atop of the preverbal pile, you. Thus, again, you should identify the motivation that’s causing this person to engage you. You should also not dismiss that individual type out of hand. Because they can possess a hidden danger in the form of being or doing something irrational – something you don’t anticipate. And sometimes, dismissing them may be perceived as mockery, which would serve to heighten their attempts to dethrone you.

 

In either case, try not to over or underestimate the forces against you. The more accurate you are per your assessment, the higher the possibility you’ll have of competing against it successfully.

 

Response Timing

Depending on a situation, if you don’t perceive it to be dire, you can take a wait-and-see position. This approach will allow time to point the direction the challenge might take. If you adopt this strategy, be sure to monitor it regularly. You don’t want it to become dire due to your lack of attentiveness.

On the other hand, if the challenge requires an immediate response, consider where a hasty action might take you and how quickly you can marshal the forces needed to support your efforts. That means, measure how you’ll respond before doing so. Don’t initiate a massive undertaking when a smaller one might suffice.

The degree of your response will carry with it your perception of the seriousness of the gauntlet. Thus, your comeback should be one that meets your objectives without signaling any angst that might be associated with it. Too strong of a rebuttal will indicate just that, there was angst in your calculation, which might give the perpetrator more incentive to become more dogmatic with his challenges. Correctly apply the right force, and you’re more than likely to subdue his efforts without further recourse from him.

 

Reflection

Avoiding an abusive situation can be a daunting gauntlet to overcome. But, it doesn’t have to be if you adhere to the suggestions mentioned. If you choose to adopt the recommendations, you’ll increase your odds of quietly admonishing your foe without riling him or his supporters. And everything will be right with the world.

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here https://www.themasternegotiator.com/greg-williams/

 

 

#Abusive #Gauntlet #csuitenetwork #thoughtcouncil #Bodylanguage #readingbodylanguage #Negotiations #Control #Conversations #NegotiationStrategies #NegotiationProcess #NegotiationSkillsTraining #NegotiationExamples #NegotiationTypes #ReadingBodyLanguage #BodyLanguage #Nonverbal #Negotiate #Business #SmallBusiness #Negotiation #Negotiator #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #BodyLanguageExpert #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #GregWilliams #success #negotiation examples #Negotiation strategies #negotiation process #negotiation skills training #negotiation types #negotiation psychology #Howtowinmore #self-improvement #howtodealwithdifficultpeople #Self-development #Howtocontrolanegotiation #howtobesuccessful #HowToImproveyourself

 

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“How To Expose Hidden Secrets By Reading Body Language” – Negotiation Tip of the Week

“Secrets can harm you. To uncover them, learn to read body language.” – Greg Williams, The Master Negotiator & Body Language Expert (Click to Tweet)

 

“How To Expose Hidden Secrets By Reading Body Language”

 

To interpret someone’s body gestures accurately, you must understand the meaning of their movements and verbal utterances. And that’s how you expose their hidden secrets. Because reading body language is like peeping into someone’s mind, it’s a skill that enhances your negotiation efforts too. To interpret someone’s body language accurately, you should observe the following.

 

Using Power Words

You can’t make me. Oh, yes, I can. No, you can’t. You might remember hearing such words when you were a kid. During such times, when kids spoke those words, they were spurred to adopt one position versus another. And even though you’re not a kid any longer, you can still use words to motivate someone to expose themselves. But wait, you may be thinking – this is about reading body language. And you’re right, it is. You can use words, coupled with your body language gestures, to create emotional movement and displays in others. And that’s how you can unlock their hidden secrets.

Power words (e.g., I will, I’m sure, that’s right) make you appear more assured of your position, compared to assertions that project a less compelling image (e.g., maybe, I think, possibly). When you use powerful words, coupled with a decisive body language gesture and verbal signaling (i.e., leaning forward, speaking more forcibly and at a quickened pace), you promote a defiant image that signals, don’t be trivial with me – I’m on to you. That persona enhances the thought that you may know more than your target suspects. If you intentionally choose to be less challenging and decided to use less forceful words, you’d adopt a softer body language posture to affect your façade, one that was less in-your-face.

Click here to watch a brief video about Power Words.

Body Language

Inducing Fear

Think of a growling dog for a moment. Did you imagine saliva oozing out of its mouth? If you’ve ever had a bad experience with a dog that frightened you, you probably had a flashback to that experience a moment ago. How did you feel then and how do you feel right now? Did your heart rate increase then? Is it elevated right now, just thinking about the situation?

Fear shows itself through widened eyes, quick breathing, elevated perspiration. If an attempt to mask it occurs, it may also show through a change in speech pace, and more touching of one’s self. Those actions are an unconscious attempt to relieve the stress that one is experiencing.

You can induce the fear factor into a discussion by injecting an unpleasant memory into the mind of your target, and implying that you know they’re not truthful with you. To enhance your efforts, use assumptive questions (questions that suggest you know more than you’re letting on – e.g., you know I know you’re not telling me the real story – don’t you?) Lean forward as you make your pronouncement. And watch the demeanor the person adopts. Note if they appear frightened per the signs mentioned (e.g., widening of the eyes, mouth agape, clutching themselves for protection or comfort) to indicate that.

Stance/Demeanor

I’ve already mentioned a few ways you can solicit information to unlock secrets based on the posture you adopt (i.e., leaning forward, back, coupled with using the appropriate words to suit the persona you wish to project, etc.). The following are additional ways to propel your image and to unlock someone’s secrets.

Strong Image – Hands on your hips, a snarl on your face, coupled with words that are sharp, short, and poignant – This image conveys a no-nonsense stance. And it can be used when attempting to enhance the intimidation factor in someone.

 

Subdued Image – Hands spread apart, palms turned upward, a smile on your face – This persona signifies that you’re open to listening to the other person’s side of a story. Adopt this demeanor when you’ve gained the cooperation of the other party. Do it to display that you’re not out to harm him as the result of him telling you his secret.

 

Be Reflective – People unconsciously adhere to the wishes of others when they perceive their actions stemming from others that they’ve emitted. Thus, to control someone’s thought process better, mimic their movements and words to convey that the two of you are alike. Subliminally, they’ll see their reflection in you and open up. But, if after several occurrences of mimicking them, they don’t open up, stop imitating them. Instead, initiate a more doubting posture (e.g., crossing your arms, closing your hands to indicate how dire the situation is, etc.).

When that person begins to mirror your movements, start questioning them more intensely. At that point, they’ve started to follow your lead, which means they’re more susceptible to being more truthful. Be aware of the time spent in your attempts to extract someone’s secrets. That will also have an impact on their willingness to separate themselves from their secrets.

 

Micro-expressions

There are seven micro-expressions generic to everyone on earth – they’re displayed approximately for one-quarter of a second. That means everyone will react the same way to the same stimuli no matter where they live in the world. Once you become astute at identifying micro-expressions, you’ll have additional insight per someone’s inner emotional state. The seven micro-expressions are.

  • Fear – When detecting genuine fear, look for raised eyebrows, widened eyes, and parted lips with the bottom lip protruding downward.
  • Anger – Anger is denoted by lowered eyebrows and flaring nostrils reminiscent of a bull before charging.
  • Disgust – This micro-expression is displayed by the upper lip turned up, while the nose is wrinkled.
  • Surprise – You’ll recognize surprise through raised eyebrows, wide eyes, and open mouth.
  • Contempt – This gesture appears as a sneer. You’ll note it by one corner of the mouth turned upward.
  • Sadness – Note sadness through drooping eyelids and downturned lips. A change in voice inflection and tonality may also accompany genuine sorrow.
  • Happiness – Happiness is shown through wide-eyes with crow’s feet or wrinkles at their corners, a smile, and raised cheeks. A degree of exuberance may also accompany this gesture.

Click here to hear more about the seven micro-expressions that are generic to everyone on earth.

 

Reflection

When you’re questioning someone, their heightening degree of stress signals how close you are to exposing their secrets. Be aware of those signals. Noting them will allow you to unlock more secrets. It will also be an indicator that you’re reading their body language accurately. And everything will be right with the world.

 

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here https://www.themasternegotiator.com/greg-williams/

 

 

#Secrets #csuitenetwork #thoughtcouncil #Bodylanguage #readingbodylanguage #Negotiations #Control #Conversations #NegotiationStrategies #NegotiationProcess #NegotiationSkillsTraining #NegotiationExamples #NegotiationTypes #ReadingBodyLanguage #BodyLanguage #Nonverbal #Negotiate #Business #SmallBusiness #Negotiation #Negotiator #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #BodyLanguageExpert #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #GregWilliams #success #negotiation examples #Negotiation strategies #negotiation process #negotiation skills training #negotiation types #negotiation psychology #Howtowinmore #self-improvement #howtodealwithdifficultpeople #Self-development #Howtocontrolanegotiation #howtobesuccessful #HowToImproveyourself

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“To Confront Biases Better – Know How To Empower Truth“ – Negotiation Insight

“Before confronting someone’s biases, know the sources of their beliefs.” -Greg Williams, The Master Negotiator & Body Language Expert (Click to Tweet)  (Click to get the book)

 

 

No matter if you’re negotiating (you’re always negotiating) or in the most serene environment you can imagine, biases confront you. They appear in the form of how others treat you, think about you, and what they say to other people about you. Even if they don’t know you, sometimes they’ve prejudged you based on the biases they have about you. Thus, you should anticipate how people will engage you and how you’ll address them before entering into their domain. You should also do so during the interaction you have with them. That’s especially true when doing so may enhance or prevent opportunities that might await you. One way to do that is to empower the truth as your aide. That means confronting them with the facts of reality. But as we know, some people create alternative realities as their truth. Thus, you should also be astute about the following.

 

Freudian Slips

When people speak, their words represent the thoughts they’re having. Therefore, if someone makes a Freudian slip (e.g., I think John is great – when they meant to say Bob), the ‘slip’ discloses what was residing in their unconscious mind. And thus, their statement reveals their hidden sentiments about John, not Bob. While they may think Bob is great, too, John is more prominent in their mind. That means the person has higher thoughts about John. And that can prove to be valuable information.

So, what can you do with this information? You can silently thank that person for revealing their real sentiments, knowing that you’ve uncovered their true feelings. Or, you can ask him why he called one name when he meant another (do that while observing how he responds to your query). Note if he becomes frustrated, exasperated, or unnerved? If so, you’ve more than likely probed deeper into beliefs that he’d rather not have exposed. If you believe his bias lacks fairness, and you think it’s appropriate, confront him about it. While doing so, leave room for him to become empowered. Do that by offering him truthful information about his opinion, and back it up with proof. Then, note to what degree, if any, he alters his perspective. His response and altered disposition will lend insight into the type of mindset you’re dealing with, which will allow you to assess the degree of time you’ll exhaust in altering his views. In some cases, it’ll be better to move on. For you, per him, the opinion of the dead can’t be changed.

 

Body Language Gestures That Might Indicate Biases

While body language gestures can convey an array of sentiments, those that follow indicate a dislike for one in the presence of another.

Nose – The upturned wrinkling of one’s nose indicates that a person finds something unpleasant. If the gesture occurs when you enter that person’s environment, he’s signaling displeasure with you. And it’s most likely revealing a bias the person possesses about you.

Mouth – If you observe one corner of someone’s mouth momentarily turning upward, he’s displaying a signal of contempt. That means he’s disgusted by something he perceives about you. If it occurs multiple times when you speak or when you enter his environment, take note of the action. He may not be aware of it consciously, but he’s signaling his bias. And that’s information you can use.

Click here to watch a brief video about disgust.  

Feet – When people are in small groups, and they’re facing one another, their feet will point towards the most thought-provoking person. Not only is it a way to gain insight into whom they may admire at that time, but it also gives insight into the thoughts that others accept. And that can become a barometer as to how well your sentiments will be received. Thus, if they ignore you, the indication might be that you’re not presenting value per the discussion. It might also indicate that others don’t perceive you as being up to their level. Regardless, be mindful of what’s occurring. And, assess how you’ll use that insight to identify why others might be displaying a bias towards you.

 

While these gestures don’t necessarily have to indicate a definitive bias, they can give you insight per where one’s thought may lie about you. If you’re unsure of one’s intent, test them. Do that by observing their response to others in the environment, whom they gravitate to, and the views of those that they accept. That information will give you additional insight, which may serve as confirmation about that person’s perspective.

 

Reflection

No matter the environment, expect biases to be part of it. Thus, to help yourself, be observant about the body language of others, and adopt procedures to overcome the prejudices they may have about you. The insights mentioned will allow you to do just that.

When using these insights, know that exposing someone to the truth about their beliefs may cause them to reject you. But when confronted by practical information, unless they don’t want to accept your premise due to their biases, they will be left to look foolish. And that will leave them out of step with reality. If that’s so, it may be the best place to dispense of them – move on. Don’t waste your time with them. The people that accept your premise will be the individuals that display an open mind. They’ll also be the ones that’ll aide you most in your quest. And everything will be right with the world.

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here https://www.themasternegotiator.com/greg-williams/

 

 

#Biaes #Truth #csuitenetwork #thoughtcouncil #Bodylanguage #readingbodylanguage #Negotiations #Control #Conversations #NegotiationStrategies #NegotiationProcess #NegotiationSkillsTraining #NegotiationExamples #NegotiationTypes #ReadingBodyLanguage #BodyLanguage #Nonverbal #Negotiate #Business #SmallBusiness #Negotiation #Negotiator #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #BodyLanguageExpert #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #GregWilliams #success #negotiation examples #Negotiation strategies #negotiation process #negotiation skills training #negotiation types #negotiation psychology #Howtowinmore #self-improvement #howtodealwithdifficultpeople #Self-development #Howtocontrolanegotiation #howtobesuccessful #HowToImproveyourself

 

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“Negotiator – This Is How To Communicate Better Quickly” – Negotiation Insight

“To communicate better, use impactful words. People will act quicker and follow you faster.” -Greg Williams, The Master Negotiator & Body Language Expert

 

“Negotiator – This Is How To Communicate Better Quickly”

 

“Come go now, and here later,” does not succinctly convey the message, “go now, and come here later.” Even though they are the same words, the intent delivered in the first message can be confusing, which can lead to misunderstandings. Thus, to improve any situation you’re in, you must communicate effectively. But what does that mean exactly?

Sometimes, people speak at, or past one another, and wonder why the intent of their message is not received. It’s usually due to a lack of clarity that contributes to that challenge. But, going forward, you can prevent that from occurring to you, and here’s how.

 

Speak the language opponents understand

Most groups have a particular jargon that’s generic to the group. It’s a way members of the group connect, distinguish themselves from other groups, and communicate with one another. And, if you don’t use their lingo, you immediately identify yourself as an outsider. And being recognized as an outsider can instantly put you at a disadvantage sometimes. At other times, it can prove to be the deciding factor for others to assemble for or forgo their support for you. Thus, to enhance situations, when it’s advantageous, sound like those you wish to follow your lead. But also be aware of when to use loftier or modest language to improve your persona. You don’t want to appear too pompous or humble. You have to exact a fine balance between those two perspectives. Therefore, you should base your word choices and how you wish others to perceive them on the actions you want them to adopt, the beliefs of the group, and how difficult it might be to have them alter their perspective.

 

Keep communications simple

Simple is as simple does. And the simplicity of something is determined by those making the assessment. Do you understand what that means? Depending on the educational level, background, or familiarity with phrases of those with whom you attempt to influence, it may behoove you to keep your communications simple. By doing that, you lower the conception level of the information, and the ease in understanding it, which makes your content easier to grasp.

But, you also have to be mindful of giving the perception that you’re dumbing-down your message. Some will perceive that as a slight or outright insult. As with most things in life, perceived balance is most often the victor. Thus, determine when simplicity or duplicity will serve your purpose best.

 

Use the opponent’s language to galvanize your supporters

You can also use the words of your opponent to influence and galvanize additional supporters to embrace your opinions and perspective. In such cases, you’d highlight his points in which others disagreed. Your efforts would become geared at positioning him in a less-than-flattering light. If your attempts to do so are successful, you’d also place him on the defensive because he’d have to defend your accusations, lest he runs the risk of being viewed even more unfavorable. While he’s doing that, he’d be less likely to attack you or your position.

To the degree your opponent’s followers see him as not being the person that leads them, you can also use his words to fracture his supporters. To enhance the process, first, note the strength of his base. Ask yourself, to what degree others are committed to following him. While some staunch supporters would go through fire for their leader, that would be the stopping point for others.

When you make that determination, assess what would need to occur to peel-off the less enthused. Then, ferment an occasion that would incite that situation. You can even dig into the archives of your opponent’s past sentiments to manufacture a condition. The point is, you can wreak havoc that leads to chaos for him. And while he’s addressing that, you can promote your perspective with less interference from him.

 

Use news and social media for credibility

There is a multitude of tools that you can use to shape the perspective of others and alter their thought process. You can use such tools to heighten the perception of your credibility while having your opponent’s credibility lowered. You can use them to better position your suggestions while having dispersions cast about his. They can also be used to create the perspective of fairness or heavy-handedness.

For that purpose, social media is an excellent tool that brings opposing positions together or disperses them. And thus, it does the same for the opinions of people. Social media can also serve as a viable tool to disseminate disinformation. So, be careful about how you use this tool. It runs a two-way thoroughfare that can end up on another unintended path. Thus, you must be very mindful of controlling your message when using it. To do that, prepare to offset a potential backlash you may encounter should others attempt to use your words against you.

 

Reflection

When seeking to improve communications, you should attempt to control the narrative. And the best way to do that is to control the message by controlling the words you use. By instituting the information outlined, you’ll enhance your efforts and increase the odds of making situations better. And everything will be right with the world.

 

Remember, you’re always negotiating!

 

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here https://www.themasternegotiator.com/greg-williams/

 

 

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“How To Avoid Assault By Observing Aggressive Body Language” – Negotiation Tip of the Week

“To foretell assaults, observe someone’s body language. All insights into someone’s mind starts there.” -Greg Williams, The Master Negotiator & Body Language Expert (Click to Tweet)       (Click to get the book)

 

 

“How To Avoid Assault By Observing Aggressive Body Language”

 

One moment, he was standing there, and everything was fine. Then, in the blink of an eye, he was punched in his eye. As he winced in pain, he thought, I didn’t see that coming. His lack of focus on the changing demeanor of his assailant led him to be unprepared. And now, he was under attack.

Such assaults can occur in business settings and your personal life. And while they may not always be physical, the emotional pain caused by such attacks can still be traumatic. But there are ways you can avoid potential assault, be it verbal or physical, by observing body language that foretells aggressive behavior.

 

Facial Features

Wincing – Imagine for a moment that some form of annoyance happens to you. What’s your reaction? Depending on the stimuli you imagined, you may have swiped it away, winced at it, or made another gesture to ward it away. Wincing is one such gesture that indicates someone’s annoyance. When you see it, understand what it means and what thoughts may be occurring in the mind of the person displaying the gesture. He’s just given you a glimpse into his mind, notice it and heed the signal he’s sending. It could be the moment a situation begins to escalate to aggressiveness.

 

Eyes – When someone narrows their eyes and become fixated on you, they’re pinpointing their focus and attention. That means, in their mind, they’re dispersing outside distractions so they can lend their full attention to what’s occurring between you and them. If this happens in a situation that’s begun to become heated, interject an action to defuse it, or prepare for the festering aggression that will follow.

 

Hands

Someone’s hands can be the most reliable indicator that they’re about to become aggressive, which can then lead to an assault. If you observe someone flexing their hand(s), opening and closing it, take note of the speed at which it occurs. The faster the speed, the more aggressive will be the behavior that follows. The moment someone’s hands close into fists can indeed indicate that there may only be seconds before an attack occurs. Before that happens, take steps to escape the environment or prepare to defend yourself. An alternative is to go on the offense. That can take the form of talking the other party down or taking physical action before he initiates his. Either way, the more equipped you are for the inevitable, the better positioned you’ll be to deal with it.

 

Feet

When two people are confronting one another, and both individuals have their feet directly aligned with the other person, they are in full commitment to each other. That means, if you observe someone pointing their foot away from you after they previously had their feet aligned directly with yours, they’re in the process of disengaging. That doesn’t mean you’re out of harm’s way. They could deliver a sucker punch, physical or verbal, as they depart. So, don’t let your guard down until you’re sure of the act they intend to commit has occurred, and you know you’re safe.

Stance

Have you observed when two professional fighters are brought to the center of the ring to hear the rules before the fight confront one another? They cast a no-nonsense demeanor that’s usually accompanied by a death stare to indicate the seriousness that they’re adopting for the battle to come. To a degree, some of the posturing’s are an attempt to psychologically defuse the other fighter’s mental energy, which would cause him to doubt himself and whether he can win against such a worthy opponent.

Anytime you’re in an environment when you note such actions (i.e., someone, in your face), they’re also sending you a message. If you step back, you’re saying, take my space, and I’ll back down. If you hold your ground by not moving, you’re stating, I’m not backing down from you, nor I’m I afraid. Now, what are you going to do? Again, be prepared for what may occur next. If you’ve observed other signs of aggression, at this point, they may escalate or deescalate. Be ready in either case to take control of the situation.

Contradictions

Contradictions can lead to frustration, which can serve as a vehicle that delivers a crisis in confidence. When people become frustrated, they lose a form of rationality. That means, they can become more mentally unstable, which can lead to aggressive actions that they might not have participated in if they were in a calmer state of mind.

Always be aware of someone’s heightening level of frustration. It can be the bellwether to assault-like behavior to come. By becoming psycho astute, which means paying attention to the changing psychological mood of other people, you’ll enhance your vigilance about the mental mood shift of others before it occurs.

 

Trigger Words

Words cause reactions in people. And some words will generate more of an emotional charge than others. To that point, be aware of terms or phrases that trigger someone to adopt a negative point of view. Such as the ‘N’ word or alligator bait with some people of color, holy roller, or bible thumper for those of some religious persuasions, and Ayrab or Abbie of people from other ethnicities – all such words or phrases can lead one to adopt an unreceptive demeanor. Then, depending on that person’s temperament, it can lead to more significant hostile actions.

As the world becomes smaller through enhanced communication platforms, you should also be aware of how the same words can possess different meanings to people around the globe. In some cases, those words are the doorway to insults, while in other environments throughout the world, they may solicit a mild reproach or lightheartedness. To avoid a costly pitfall, be aware of the meaning that certain words cast.

 

Reflection

An environment can become hostile at a moment’s notice, and aggression can ensue that leads to an assault. It can do so while not sounding an alarm about the pending state of change to come. And, if you don’t heed such signs, you leave yourself open to the whims of chance, and that can lead to and leave you in an unwanted place and position.

But if you’re aware of the body language and verbal cues mentioned and you adopt controlling actions, you’ll be more aware of their pending occurrence. That will give you more time to react and control imminent assaults. To untie that knot, once you sense mental angst turning into a potential attack, initiate action. It can be in the form of taking a more forceful position (beware of escalating the situation if you do), or it can be in the way of adopting a milder demeanor (be aware of being perceived as someone weak by the other entity). The point is, take action to confront it. And everything will be right with the world.

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here https://www.themasternegotiator.com/greg-williams/

 

 

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“7 Wicked Strategies To Unlock Non-Crisis Negotiations” – Negotiation Tip of the Week

 

“The difference between a crisis and a non-crisis is the difference in perception. To be better prepared to address either, no what separates them.” -Greg Williams, The Master Negotiator & Body Language Expert  (Click to Tweet)

 

 

 

Click here to get the book

 

 

“7 Wicked Strategies To Unlock Non-Crisis Negotiations”

 

When you engage in crisis negotiation, there’s usually less time to consider what strategies you’ll employ compared to when you negotiate in a non-crisis environment. But, just because a non-crisis negotiation should be less stressful doesn’t mean you should lower your guard.

The following are seven negotiation strategies to consider when negotiating in non-crisis negotiations.

 

Mindset/Mindfulness

While non-crisis negotiations may not possess the level of stress of crisis discussions, don’t let your demeanor laps into a state of complacency. This means, plan for a less stressful engagement but be prepared for circumstances that might cause provocations. Also, monitor your state of mind before and during the negotiation. Be very much aware of how you’re thinking, where your thoughts are leading you, and what mental interventions might occur to alter any thought path you’re on. You want to be aware of as many variables that might impact your thoughts, so you’re able to control them better.

 

Social Media

Social media is a powerful tool. You can use it to soften or alter the perspective of those against whom you’ll be negotiating, and to have your viewpoint enhanced. In essence, you can use it as a tool to position the opposing side to be viewed in a particular manner – one that suits your purpose. Another tactic is to have surrogates post positive attributes about you and your position.

 

Questions/Statements

The questions you ask, their timing, along with statements you make, can play a pivotal role in the flow and outcome of a negotiation.

 

Assumptive Questions – You can ask assumptive questions, questions that give the appearance that you may know more than you’ve disclosed (e.g., you’ve awarded this type of contract with a high dollar amount in the past, right?). By posing a question in that manner, the opposition can answer in the affirmative, hesitate in responding, or deny your assertion. Either way, you’ll gain information that you can use in the negotiation. And, a bonus will occur in causing the other side to wonder what additional insights you might have that you’ve not disclosed.

Implied Questions – Ask questions that imply an answer (e.g., why would you only focus on one company that might be involved in corruption, if you state you’re concerned about business fraud throughout the country?) The hidden implication is, you weren’t worried about business crime, you had other thoughts that motivated your actions.

Statements – To alter the momentum of your opponent, make false statements to which he has to respond. If he doesn’t retort, his point is clouded, and your comment becomes perceived as truthful. The point is, by having the other negotiator focus on your false accounts, he’ll have to extend time refuting them. That’ll give you more time to regain momentum in the negotiation. Just be cautious about how outlandish your assertions are. If they’re too far out of the realm of reasoning, you’ll appear buffoonish.

 

Always attempt to ask questions and make statements when they have the most significant impact on the negotiation.

 

 

Timing of Negotiation

There will be optimum times when you should negotiate. Such times will occur when you’re in a dominant position (i.e., you have something that the other negotiator must have quickly), the other negotiator is weakened by internal or external forces (e.g., they need to complete your negotiation to move to something more important). Whatever sources might cause you to have an advantage at a particular time, seek them out – and negotiate then. Doing so will enhance your negotiation efforts.

 

Single Versus Team Negotiations

The dynamics of a negotiation change whenever multiple people are involved. Even when everyone on your side or that of the opposing party is in agreement about how the negotiation will unfold, there will be occasions when someone says or does something unexpected. Prepare for such occurrences, and when they materialize, take advantage or squelch them.

 

When you’re alone negotiating against a team, spread your materials out. You want to take up space to combat the appearance of a numerical disadvantage. The intent is to convey mentally and visually that they’re more resources on your side than just you. Psychologically, this will give the appearance that you’re not alone. Also, to strengthen your persona, act with extreme confidence. Your silent message is, you’re not afraid because of the other side’s numerical advantage – you’re ready, prepared, and able to take them on.

 

 

Body Language and Nonverbal Cues

When people are in a nonstressful environment, they tend to relax. That’s why in non-crisis negotiations, you should be mindful of when discussions become stressful. There will be degrees of stress – they occur in most negotiations. But if it elevates to an unwarranted point, you should question why it happened and what’s causing it to ensue. The ‘why’ and ‘what’ will offer insight into having something exposed that the other negotiator might want under wraps.

 

 

Breathing – When face-to-face or engaged in phone negotiations, take note of the other negotiator’s breathing patterns. At the moment they become short and laboring, he’s entering into a mode of stressfulness. That may be due to his uncomfortableness about the discussion or something he senses that he’d rather avoid. And that’s the reason you should note it. You may be on to an aspect of the negotiation that warrants more in-depth inspection.

 

Word Choice/Speech Pace – The words a person uses conveys his thinking and how he chooses to represent his thoughts. Thus, when a person begins to speak more deliberately, ask yourself why he’s doing so. Question why he’s cautious about the word choices he uses, and what’s caused him to become more deliberate. Such clues will be the gateway from which more significant insights will follow. Note their occurrence and lineup.

 

Perspiration and Fidgeting – Another sign of stress reveals itself in self-touching (i.e., forehead, mouth, rubbing eyes, arms, hands, etc.) It can also be seen in someone needlessly fidgeting while standing or sitting. Again, note when this occurs, it indicates a mental shift in the perspective of the person displaying the action.

 

Negotiation Baiting

Baiting is a strategy employed by savvy negotiators to pull the opposing negotiator into a disadvantaging position. You’d use it by baiting that negotiator to adopt a perspective that appears out of step with commonly held beliefs of the masses or whomever you’re attempting to sway. By positioning him in that manner, his views also seem to be outside the bounds of normalcy, and thus he appears less appealing.

 

Reflection

In every environment, there’s a cascade of information to glean about an individual. That’ll give you great insights into how you might motivate that person to adopt one action versus another. By using the prior suggestions, you’ll have a less challenging time in persuading someone to implement your perspective. And everything will be right with the world.

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here https://www.themasternegotiator.com/greg-williams/

 

 

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“Do You Love To Hate Me Out Of Fear” – Negotiation Insight

“The only reason you hate me is that you fear me. Your fear stems from not knowing me and accepting me and my ways for what they are. You think I’m trying to take something from you. Nothing could be further from the truth. All I’m attempting to do is live the life promised me, which was paid for by the sweat and toil of my ancestors. My voice is that of a cry of a people whose time has arrived.” -Greg Williams, The Master Negotiator & Body Language Expert (Click to Tweet)  Click here to get the book

 

 

“Do You Love To Hate Me Out Of Fear”

 

The two of them were standing there – they weren’t bothering anyone. Then, a cruising vehicle came to a halt. The occupants began assailing the two individuals with racial slurs and hurled four-letter words at them. While doing so, the occupants of the vehicle were also shouting, “go back where you belong,” which was ironic because the two people were living in the same neighborhood as the vehicle’s occupants.

Everyone knows the passengers in the car didn’t mean ‘go home’ when they shouted at the other people. They were implying, leave this country. Their sentiments said, leave our country. And that shows how ignorant some people can be. When you speak of the U.S., it’s the native Indians, if anyone, should tell others to go back where they came from – and they don’t.

So, what causes some people to hate others? In most cases, they do so out of fear, which stems from a lack of understanding about the culture or motives of other individuals. In the minds of others, such hatred originates from the way another group has treated a group of people. Such as what occurred during the days of slavery. Even though it happened in the U.S. many decades ago, the remnants of it still linger in today’s culture. And those remnants appear to be growing stronger, versus being eradicated with time.

 

Racism

Imagine being ripped from the land you love, an environment, a place you’ve called home. Your life may not have been everything you wanted, but you were free – and your life was yours to shape and mold as you wished. Then, your life takes an unimaginable turn. It’s a change that was unanticipated, unsought, and unwanted. It’s one that’s unappreciated. Within an instant, your life has changed forever. And that change is one that your lineage will suffer from for generations to come.

Okay, so that didn’t happen to you, your father, or even his father. It occurred so many generations and decades ago that your thought is, why can’t ‘they’ just let it go. To which the reply from ‘them’ might be, you don’t understand me and what’s happened to those like me. And that’s why I can’t let it go. We cannot forget, less you further entrap those like me. Do you wonder why some people of some races despise people of other races? If you do, wonder no more. The hate comes from the scabs of racism. And those scars are still healing while some attempt to pour salt into them.

 

Off The Plantation

Oh, happy day! That’s what many people thought in the U.S. in 2008. The country had elected its first president of color. The change that so many had hoped for had finally arrived – or so they thought. There were whispers of, “we’re off the plantation now!”

Instead of the new light of hope shining brighter, calls arose demanding that the shackles used to ‘keep them in line’ be reapplied and strengthened. ‘Overcome this,’ was the silent riposte that sought to reinsert itself. It shown in new laws and opened attitudes that had, up to that point, lurked in the shadows of the dark. Then bam – it came into the light for all to see. It bellowed in statements such as, ‘Jews will not replace us.’ For others, it was, ‘go back where you came from.’ While some thought that they’d finally escaped the proverbial plantation, others were sending their surrogates after them in an attempt to reenslave those that sought freedom to live the life that the constitution had guaranteed them.

 

Protest

I’m not your ‘boy,’ respect me – me too! I’m taking a knee to protest injustice.

When the existing powers try to hollow the mind and opportunities of any race continuously, eventually, turmoil will occur. It will start in the form of protest, which may last for decades. And those protests will become even stronger over time. They run the risk of upsetting what some see as the natural order of things. We’ve seen it occur in South Africa and other places around the world. And it can happen in America.

When people become sick and tired of being sick and tired, they’ll seek to eradicate the pain, and ill-will thrust upon them. There mantra has been, and they will be encouraged in shouting, we shall overcome. The question you might consider is when they do, who will you side with – where will you stand?

 

Reflection

Do you hear me now? The voices of the oppressed are growing louder. To lend a tone of deafness is to ignore the inevitable. Change always occurs. And thus, you can embrace it or not. If you choose the latter, change will still manifest itself, and you’ll be changed anyway. So, come to grips with the forces that are assembling. Do so by seeking ways to add your voice to those forces. By aligning yourself with it, you’ll have a role in the shaping of what it becomes. That means you’ll have an outlet for your voice to be heard. Without your voice, you’ll become muted by the masses. And for them, everything will still be right with the world – but for you, it won’t.

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here https://www.themasternegotiator.com/greg-williams/

 

 

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“Do You See Evil In The Myth Of No-Good People” – Negotiation Tip of the Week

“Never assume people sharing the same ethnicity are exactly alike. Everyone possesses uniqueness. If you misinterpret that, you’ll mistake your uniqueness.” -Greg Williams, The Master Negotiator & Body Language Expert (Click to Tweet)    Click here to get the book

 

“Do You See Evil In The Myth Of No-Good People”

The two men clamored about another individual that appeared to be out of place. One said to the other, “he’s up to no good – I can tell because he looks just like those no-good people. The man’s associate said, “I agree.’ He does look and sound like those no-good people.” Later, the two men discovered that the person about whom they were speaking was their new boss. Both of them swore the other to a pledge of silence about what they’d discussed. And both felt ashamed about what they’d said.

There are myths that people of particular ethnicities are ‘all alike.’ Nothing could be further from the truth. Some nuances pronounce the individualism of each and everyone on earth. Even if they’re small, there will be times when it’ll behoove you to observe those small differences. In some cases, little will hang in the balance. At other times, your life may be what’s hanging.

What are the origins of misperception? Why should you be concerned about it? And how might you alter your perception to improve the way you see others and the world? Those are the questions addressed in this article.

Mindset

What about you – do you ever harbor feelings or thoughts about those that you perceive as being no-good? Everyone may have such beliefs at times. When you do, be mindful of where those thoughts are taking you. There are times when they’ll careen into trenches that lead to treacherous waters. And, those waters can be the cause of your demise.

Your mind is an instrument that causes your body to adopt actions. And your actions can alter the reflection of your account. That means, they’ll be times when you may want to engage in an activity because a subject reminds you of something you’ve encountered in the past. While that may be true, you might consider how your current situation is different. Doing so will alter your perspective, which may lead to you adopting a different attitude and action.

Origins of Misperception

Your mind wants to protect you. Because self-preservation is eminent in everyone. That may be the source of your adverse feelings or reactions to certain people. Recognize it for the value it contains. Which means, you should control it. The way to insulate your thoughts from harming you is to recognize the specific stimuli you have that cause a particular reaction. Everything you first view as a threat isn’t. Sometimes, it may be the environment. At other times, it may not be the environment but the people in it. The point is, you should be aware of what’s motivating you to think and act in a particular manner in different situations. And assess to what degree out-dated assumptions may be driving your thoughts. Doing that will give you insights into the best way to alter them.

Your View/Perspective

Why did you do that was the question asked. Because I was upset, was the reply. Emotions can be daunting when dealing with them. And they’re more formidable when they’re not serving your betterment.

When you look at a scene, a person, a group, what do you observe? Is there a particular individual that stands out? If so, why? What draws your attention to that individual? Even if she’s not in a group, and your attention focuses on her, what drew your attention? Those are the types of questions you should pose to yourself before making snap judgments about people. Seek to see them for who they are. Don’t make an initial assessment that they’re evil or up to no good because they remind you of someone that has preceded them. If you take the time to investigate the hidden qualities they possess that you initially missed, you may uncover less appalling aspects.

Reflection

If you’re unaware of the prejudices you possess towards people, you’ll act and react to them based on those prejudices. And that can lead you to treat them unjustly and create untenable situations. Thus, be aware of the thoughts that emanate from your mind. Those thoughts can take you away from harm or put you in harm’s way. The controlling factor, per the direction you choose, is the control you exercise over your mind.

In challenging times, become more aware of your thinking process. Doing so in less challenging times will allow you to create a consistent trigger-like mindset. And that will enable you to think faster in situations that may appear to be threatening.

Good thoughts can stem from your mind, but only when you’re thoughtful enough to curb the bad ones that attempt to control you. When you lose control, you lose control of your judgments. Then, you act on instinct. And sometimes that can leave you in unwanted positions.

Once you learn to discipline yourself and manage your emotions better, you’ll discover new ways to manage your thoughts better too. That means you’ll no longer see evil in those that you previously classified as being no-good. Your mind and body will appreciate that. And everything will be right with the world.

 

Remember, you’re always negotiating!

 

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here https://www.themasternegotiator.com/greg-williams/

 

 

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“When Is The Best Time To Promote Change” – Negotiation Insight

“Change is inevitable. Even if you don’t embrace it, change is changing you.” -Greg Williams, The Master Negotiator & Body Language Expert (Click to Tweet)   Click here to get the book

 

“When Is The Best Time To Promote Change”

 

There he was – with his life dangling on a fraying thread. He sensed that his career, all that he’d worked for, and all that he’d accumulated would soon be lost. He wondered how he’d allowed himself to get caught up in such a dire position – as he thought aloud, is there anyone that can save me. At that moment, as though God was giving him a second chance, someone whispered, is it time for a change? Would you like my help now?

In any situation, there’s an optimum time to introduce change. It’s the time when one can maximize the leverage one has in an environment. That’s also the sweet spot to seek before implementing change. Because that’ll be the point when you’ll have the most significant opportunity for your views and values to sway the opinions of those you seek to influence. And here’s how to go about doing so. 

Chaos

Anytime chaos exists in an environment, the chance for change becomes heightened. Because, when it occurs, there’s usually a lack of order and stressing factors that have become part of those surroundings. A lack of cohesiveness can also reveal itself in the unsureness of people that don’t know what direction to take. At other times, confusion may stem from a simmering feud amongst competing factions.

Regardless of when or how chaos occurs, be alert for it. And if it’s not prevalent, it may behoove you to insight chaos by feeding the desires of competing forces. Prepare yourself ahead of time with plans at the ready to nurture the calm that others will search for from the chaos that precedes serenity. When you sense it, hear the sounds of opportunity inviting you to take action. Then, search for ways to implement your plans to quench the thirst for harmony that warring factions will pursue. Be sure you’re the one recognized for ushering harmony back into the void that dispelled tranquility. Your reward will come in the form of increased authority and influence.

Crisis

While chaos can reside within crises, the latter has characteristics that avail the opportunity for change that chaos might not possess. For one, a crisis is usually the result of an existing, real, or perceived imminent threat existing, whereby people expect immediate actions to be adopted. That’s the main reason you should denote crisis from chaos and when the former occurs. You’ll need to address crises in a quicker manner, which means you’ll have less time to develop a plan. That’s the reason you should have a plan to address a crisis and a different strategy to address chaos. While pieces of either may possess interchangeable parts, you should create each design to stand alone as separate entities.

Timeliness

Before implementing change, you should consider the timeliness of it. There will be better times than others to do so, which will impact the degree of success you have. In assessing timeliness consider

  1. How dire the situation is where you seek to invoke change – if a condition is viewed as being acceptable, and thus not warranting modification, your thoughts will be less valuable and perceived as being less required. In that case, the change that you offer will be less likely to be accepted.
  2. The time-period you’ll use to introduce your suggestions for change based on the situation – it may behoove you to have a rolling implementation of your recommendations if you require time to assess the progress of the plans you’re currently implementing. At other times, it may be more beneficial to implement strategies to incite change faster. Always be aware of the time frame you’ll use to implement change. The period in which you do so will impact the probability of your success.
  3. Other people that have or may have a stake in maintaining the status quo versus those that want to alter existing conditions – either side may be a dominant force of contention. Therefore, the better you know what the contending factions are, the better you can plan for how you’ll use or combat them.

Reflection

No matter what activities surround you, if you seek a change, and it’s not happening fast enough, you must inject it into the environment. But you must do so at an optimum point and time. If you fail to abide by those parameters, you run the risk of having your plans met with failure. And if that occurs, others may banish you to an unforsaken position within the midst of your environment, never to have the opportunity to influence change again. To prevent that from occurring, mark your time when harmony abounds. But seek opportunity when you can wreak havoc passively, and don’t leave your fingerprints on your activities.

The more you can induce change for the betterment of the powers to be, the better will be the power that you can control. That will enhance your influence and persona, which will heighten the prospects of you being the ‘go-to’ person when other exciting situations arise. And everything will be right with the world.

 

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

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