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PR Trends to Look for in 2018

Over the years, we have seen a number of PR and Marketing trends come and go. If you want your business to grow and thrive, it is important to stay up to date. Adapting to these trends will keep you savvy and sophisticated in a competitive market. So, what should we look out for in the New Year? I compiled a list of the top 5 industry trends expected for 2018.

Check it out!

1. Brand Reputation Will Hold Even More Weight in 2018

As Taylor Swift said, “Big Reputation, Big Reputation,” brand reputation is your business’ most valuable asset. If you have a positive track record, your customers will trust you and refer you through word of mouth. Customers depend a lot on what the media says about a brand, even if it is not true, so it is important to build a positive relationship with the media before catastrophe strikes. 2018 is expected to bring more brand crises than ever before and because of this, many brands are going to feel an urge to express socially good messages—but giving in to that urge is not always a good thing. Brands are going to have to be very careful about sounding inauthentic in attempt to thwart future bad press. Instead, build up your brand’s reputation slowly but steadily and only send out messages that you feel authentically represent your image.

2. Think Outside the Box when it comes to Media Relations

What will happen to newsrooms in 2018? Many full-time journalists are going to lose their jobs, which means there will be less people with deep resources and experience. This industry change means media professionals need to work on being more creative to get their stories told and decide which channels to do that through. Today journalists are there are under immense pressure to pump out headlines in order to gain clicks and shares. They must resort to picking up disagreeable news stories that offer shallow content with a lack of fact-checking resources. Journalists are covering stories that are not necessarily their beat, so it makes promoting your brand to the right person even harder. (Source)

Because traditional media is dying, we need to adopt different tactics in order to stay current. For example: Influencer Marketing. (See below)

3. The Evolution of Influencer Marketing

New forms of media give rise to a new breed of influencers. Whether it be opinion leaders, experts, ambassadors, creators, celebrities, activists, or healthcare professionals…the purpose remains the same. Social media platforms like Facebook, Instagram, Twitter and Snapchat are where these influencers thrive.  Media relations has shifted from pitching traditional media to working with these individuals across all forms of media.

Influencers provide a means of building trust with specific communities through third party storytelling. They are best used for their ability to create relationships through compelling content, rather than their reach. PR companies seek to negotiate with influencers and build long term relationships, whereas marketing wants to buy access to audiences at scale in the same way you’d buy media space.

If you want to stay ahead of the game, investigate and build relationships with the influencers in your industry. (Source)

4. Use Story-Telling as a Means of Engagement

(Photo Credit)

Do you want to stand out? Start with a great story.

The human brain is hardwired to remember stories in lieu of facts. Do not throw out data and numbers in a pitch to promote your product/brand. We cannot lose sight of creativity. This is the key to good story-telling, along with content of course. Yet these are frequently overlooked elements when it comes to public relations. Communicating these complex messages successfully will help to cut through a cluttered media environment.

5. Outsource Effectively

With so many different types of PR requiring different skills and strategies, it’s impossible for an internal team to be experts at everything. Be open to partnering with specialty companies who can help provide your client the best, honing in on their wants, interests, and needs. You can always learn new things, but when your internal team is flooded with other clients, it is best to reach out to specialty firms for support. (Source)

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Best Practices Entrepreneurship Human Resources Management Marketing Skills Women In Business

Are you Consistent Monday to Monday®? 4 Steps to Commitment

Click here to watch Are you Consistent Monday to Monday®? 4 Steps to Commitment

Consistency is a key element of influence. Inconsistency leads to a lack of trust. If people don’t trust you, they won’t act on your recommendations or follow your lead.

Influence comes down to two different elements that often collide; what you communicate, or the message, and how you communicate it, or the delivery.

Take action this week to make sure your personal brand is consistent Monday to Monday rather than making your listeners guess who is going to show up.

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Growth Health and Wellness Women In Business

What is Your Bottom Line?

Years ago I was a project manager for an international franchise organization who was involved in acquisitions and rebrandings. I was working closely with their legal counsel primarily dealing with franchise agreements and defining trading areas. This legal team was amazing! They were so bright, talented, focused and strategic. We had a great rapport.

On one occasion two members flew in from Montreal to Toronto to meet with me. We had a tight deadline and too much to do. We had been hard at work all day and it was going on 7:00 pm. Our eyes were starting to burn and we were feeling nausea from all of the reading. At one point one of the lawyer’s said, “I can’t believe I came all this way to feel sick! If I read one more Appendix D, I’m going to throw up!”

I thought that was a good time to change the mood so I started singing , “ I would walk 500 miles” then the other lawyer sang, “And I would walk 500 hundred more” lastly Mr. Appendix D sang, “Just to be the man who walks a thousand miles and falls down at your door!” Then Mr. Appendix D found that song on his laptop and played it. The three of us stood up and stomped around the boardroom. It was a great stress relief! We worked well into the night and managed to meet our ambitious deadline.

A few days later they were back in Montreal and called me to help them out with mediation. They had an unintentional situation that needed damage control. One of the lawyer’s filled me in on the pertinent history and another lawyer began to coach me as to what to say and what not to say. After about half an hour of coaching I told her that this seems too complicated. Then I asked her, “What is your bottom line?”

I continued, “Be fair, and tell me what your best case scenario is?” She told me the best case scenario. Then she explained that she didn’t think I would be able to even get to that point in the mediation, as the other party’s mediator was known to be very aggressive. She wished me luck.

About an hour later I was on a conference call with the other party’s mediator. I said “hello” and then she interrupted me to begin her rant. I pressed the mute button and ate my golden delicious apple (it was really delicious). She went on and on and on. It must have been at least 20 minutes, which is a really long time to be yelled at by someone I didn’t even know. She eventually paused, so I thought that was my cue to start.

I had a lot of work to do and was not interested with dragging this out any further, so I simply proposed the bottom line. She was silent. I asked her to kindly relay the proposal to their legal counsel and ask them to reply to our legal counsel. I wished her a good day and then I hung up the phone. Done!

It was the end of the work day and my phone rang as I was getting ready to leave the office. I picked it up. It was the legal counsel. They were so happy to inform me that the other party accepted the proposal. They asked me what it is that I said to be so convincing. I told them, “I silenced her with a fair offer. No one can argue with that – not even her!” We laughed.

The next day, I received a beautiful bouquet of flowers, a delightful basket with cheese, crackers and chocolates and a card that read, “Special delivery from 500 miles!”

Michelle Nasser, Executive Coach michellenasser.leaders@gmail.com