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Entrepreneurship Personal Development Women In Business

10 Hot Tips to Negotiating Past Confirmation Bias in Our Personal Lives

In today’s global world, we’re more connected than ever before. Yet, despite this interconnectivity, we often find ourselves entrenched in our own beliefs, seeking out information that confirms what we already think we know. This is the essence of confirmation bias – a powerful force that shapes our perceptions and interactions. We’re seeing this kind of bias play out on stages around the world today. If you’re being ruthlessly honest with yourself, I’d wager that you’re guilty of acting out based on your own confirmation biases. I know I am.

If we’re to foster deeper connections and richer personal experiences, it’s essential to recognize and overcome this bias. Here are some actionable strategies to help you do just that.

  1. Reflect on Your Beliefs

The first step in overcoming confirmation bias is acknowledging its presence. I invite you to take a moment to reflect on your own beliefs and consider how they might influence your perceptions. Keeping a bias journal, where you note instances when you realize your biases have influenced your thoughts or actions, can be a powerful tool in mitigating the effects of confirmation bias.

For instance, during the COVID-19 pandemic, many of us found ourselves in echo chambers, consuming information that reinforced our pre-existing beliefs about vaccine efficacy and safety. With the benefit of a little distance now, it’s worth re-examining how your biases may have shaped how you showed up and interacted during the pandemic.

  1. Seek Out Diverse Perspectives

Diversity enriches our lives and broadens our horizons. Make a conscious effort to engage with people who hold different views from your own. Political polarization (as is especially evident in the United States today) is a prime example of how confirmation bias can divide us. By seeking out and understanding opposing viewpoints, we can reduce polarization and foster more constructive discourse. Note that this doesn’t mean you have to agree with them, but really listening to and understanding their perspectives can challenge your own assumptions and promote growth.

  1. Practice Active Listening

In conversations, aim to truly understand the other person’s point of view rather than simply waiting for your turn to speak. Active listening involves paying full attention, asking clarifying questions, and reflecting back what you’ve heard. This not only helps in overcoming biases but also strengthens relationships. For example, in discussions about social justice movements like Black Lives Matter, practicing active listening can help us understand diverse perspectives and experiences, promoting empathy, connection and deeper insights.

  1. Question Your Assumptions

Challenge yourself to question your assumptions regularly. When you encounter new information, ask yourself whether you are accepting it because it aligns with your beliefs or because it is backed by solid evidence. Playing devil’s advocate with your own ideas can help uncover hidden biases and lead to more balanced thinking.

  1. Embrace Uncertainty

Life is complex, and rarely are issues black and white. Embrace the uncertainty and be open to the possibility that your current understanding might be incomplete or even incorrect. This openness allows you to adapt and grow as you encounter new information and experiences. For instance, the debate over climate change often suffers from confirmation bias, with individuals consuming information that supports their pre-existing views. By embracing uncertainty and seeking out diverse scientific opinions, we can form a more comprehensive understanding of the issue.

  1. Create a Balanced Information Diet

In our digital age, it’s easy to fall into reverberating silos where our existing beliefs are constantly reinforced. To counter this, diversify your information sources. Follow news and media from a variety of perspectives. This balanced approach will provide a more comprehensive view of the world and help reduce the impact of confirmation bias. In the context of economic policies, such as minimum wage increases or tax reforms, acknowledging and examining a range of analyses can lead to more nuanced and effective discussions.

  1. Foster Empathy

Empathy is a powerful tool in overcoming biases. Put yourself in others’ shoes and try to understand their motivations and feelings. Empathy can reduce prejudice and foster more meaningful connections. In political and social debates, such as those around social justice or healthcare, empathy can bridge divides and promote understanding.

  1. Engage in Mindfulness Practices

Mindfulness can help increase self-awareness and reduce automatic, biased reactions. Practices like meditation, deep breathing, and mindful reflection can create space for more thoughtful responses and help you become more aware of your biases in the moment.

  1. Seek Feedback

Don’t be afraid to ask for feedback from trusted friends, family and even (and especially) those who hold differing beliefs. They can provide valuable insights into how your biases might be affecting your interactions and decisions. Constructive feedback can be a powerful catalyst for personal growth.

  1. Commit to Continuous Learning

Overcoming confirmation bias is an ongoing process. Commit to lifelong learning and stay informed about cognitive biases and critical thinking. Attend workshops, read books, and engage in discussions that challenge your thinking and promote intellectual growth.

Final Thoughts

Overcoming confirmation bias in our personal lives isn’t just about becoming more informed – it’s about cultivating deeper, more meaningful relationships and experiences. By actively working to recognize and counteract our biases, we open ourselves up to a richer, more nuanced understanding of the world and the people around us. Let’s commit to this journey of growth and connection together.

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Entrepreneurship Personal Development Women In Business

Negotiating Past Family Trauma

Today, we’re diving into a topic that’s close to many of our hearts but often swept under the rug: navigating past family trauma. Whether it’s from past hurts, childhood experiences, or ongoing family dynamics, trauma can sneak up on us and impact our lives in unexpected and destructive ways. Are you open to explore how we can understand, address, and ultimately heal from family trauma to become better negotiators and, more importantly, happier and healthier individuals.

What is Family Trauma Anyway?

First off, let’s define the beast. Family trauma can stem from various sources (whether abuse, neglect, addiction, mental illness, etc.). These experiences can leave deep scars, affecting our emotional well-being and behavior long after the events have passed.

Recognizing the Signs

Trauma isn’t always easy to spot. Often, we’re in denial about our past traumas. Even when that’s not the case, it can hide in emotional triggers or behavioral patterns. Do you find yourself avoiding conflict at all costs or, conversely, jumping into it headfirst? Do certain situations leave you feeling disproportionately anxious or angry? These might be signs of unresolved trauma.

Preparing for Negotiation

Self-Awareness is Key

Understanding how your trauma influences your negotiation style is the first step. Are you a people-pleaser, afraid to say no? Or perhaps you’re overly aggressive, fearing loss of control? Recognize these patterns and remind yourself that they’re just that—patterns, not fixed traits.

Set Healthy Boundaries

Learn to say ‘no’ without guilt. Establish what you’re comfortable with and stick to it. Boundaries are crucial for maintaining your well-being and fostering respectful negotiations.

Seek Professional Support

Don’t hesitate to seek help from therapists or counselors. They can provide tools to navigate your trauma and develop healthier coping strategies.

Apply the No F.E.A.R. Model

My No F.E.A.R. model is ideal for combatting trauma-related approaches. If you incorporate this model as part of your regular negotiation preparation you’ll be well ahead of the curve and ready to get better outcomes, not driven by past trauma. Grab your free copy of my e-book on No F.E.A.R. Negotiating.

Communication Strategies

Active Listening

One of the best ways to negotiate past trauma is by truly listening. Active listening helps you understand the other person’s perspective and shows them you value their input. It’s a powerful way to build trust and empathy.

Empathy and Compassion

Speaking of empathy, bring it into your negotiations. Understand that everyone has their own struggles and pains. Approach discussions with compassion, and you’ll find that people are often more willing to meet you halfway. It’s also a valuable way to decrease ego and reactivity – for you and the other party.

Assertive Communication

Being assertive doesn’t mean being aggressive. It means expressing your needs and wants clearly and respectfully. Practice stating your points without blaming or shaming the other person.

Healing and Moving Forward

Forgiveness and Letting Go

Forgiveness can be a tough pill to swallow, but it’s essential for healing. Forgive yourself for past mistakes and, if possible, forgive those who hurt you. It doesn’t mean condoning their actions but releasing the hold they have over you.

Building New Patterns

Start small. Replace old, unhealthy patterns with new, positive ones. Practice responding calmly rather than reacting impulsively. Over time, these new patterns will become second nature.

Create a Support Network

Surround yourself with supportive friends, family, or even support groups. Having a network can provide the encouragement and validation you need to stay on track.

Practical Negotiation Tips

Preparation and Planning

Always come prepared. Know what you want to achieve and have a plan. Preparation reduces anxiety (and with it emotional responses and reactivity) and increases confidence, allowing you show up as the best version of yourself.

Focus on Interests, Not Positions

Instead of fixating on specific outcomes (positions), focus on the underlying reasons (interests). This approach opens the space to find more creative and mutually beneficial solutions, avoiding becoming too attached to one’s position.

Adopt a Problem-Solving Approach

Shift from a win-lose mentality to a problem-solving mindset. See negotiation as a collaborative effort to resolve issues rather than a battle to be won. You’ll be surprised at the power of combining brainpower versus pitting it against each other.

Real-Life Stories

Let’s not forget the power of personal stories. Hearing how others have navigated past their trauma can be incredibly inspiring. Make a point of reading (or watching) stories about others who have overcome trauma in their lives and learn from their journeys (i.e. what to avoid, what to embrace, etc.). These stories remind us that healing is possible and that we’re not alone in our struggles.

Final Thoughts

Negotiating past family trauma isn’t a one-and-done deal. It’s a continuous journey of self-awareness, healing, and growth. But with the right tools and mindset, you can transform past pains into strengths and navigate your way to healthier, happier relationships and more effective negotiations.

Remember, you’re not just negotiating deals—you’re negotiating your path to a brighter, more empowered future.

Until next time, stay strong and stay compassionate!

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Entrepreneurship Personal Development Women In Business

Negotiating a New Nationalism: Embracing Empathy, Collaboration, and Growth

With both Independence Day and Canada Day in our rear view mirrors this week, it got me thinking about nationalism and national pride. In particular, I was contemplating how the principles of the Art of Feminine Negotiation™ could be invoked to create a new kind of nationalism – one that embraces empathy, collaboration and growth over old competitive models that don’t serve us.

In our increasingly interconnected world, the traditional approach to nationalism—rooted in the competitive mindset of “We’re the best”—can lead to unnecessary conflict and division. As individuals, we have the power to redefine what nationalism means, shifting our focus from competition to empathy, collaboration, and continuous improvement. By asking, “How can we be better?” we can contribute to a more harmonious and inclusive society.

Understanding Traditional Nationalism

Traditional nationalism, with its fervent flag-waving and face-painting, often emphasizes superiority and competition, leading to a sense of division and exclusivity. This approach can foster xenophobia, inhibit cultural exchange, and create tensions both within and between nations. To build a more inclusive and peaceful world, I invite you to reimagine your personal approach to nationalism.

The Need for a Personal Shift

In a globalized society, clinging to outdated notions of competitive nationalism is counterproductive. Instead, what if we embraced a more empathetic and collaborative form of nationalism to help us connect with others, understand diverse perspectives, and work together to solve common challenges?

Principles for a New Personal Nationalism

In considering this issue, it struck me that the principles needed to embrace a new kind of nationalism are those I’ve been advocating from the Art of Feminine Negotiation. Here’s a few practical principles you can apply to kickstart your new brand of personal nationalism.

Empathy and Emotional Intelligence

  • Practicing Empathy: Take the time to understand and appreciate the experiences and perspectives of people from different cultures and backgrounds.
  • Emotional Intelligence: Use emotional intelligence to navigate conversations about national identity, fostering understanding and reducing conflict.

Active Listening and Communication

  • Active Listening: Engage in active listening during discussions about national and cultural issues, ensuring that everyone feels heard and respected.
  • Effective Communication: Communicate openly and respectfully about national pride, focusing on commonalities rather than differences.

Flexibility and Adaptability

  • Being Open to Change: Be open to new ideas and perspectives and be willing to adapt your views on nationalism as you learn and grow.
  • Embracing Cultural Exchange: Embrace opportunities for cultural exchange, learning from the experiences and traditions of others.

Patience and Persistence

  • Long-term Commitment: Commit to the long-term process of fostering a more inclusive and empathetic form of nationalism.
  • Persistence in Dialogue: Stay engaged in conversations about national identity, even when they are challenging, to promote understanding and unity.

Collaboration and Teamwork

  • Collaborative Efforts: Participate in community initiatives that promote cultural diversity and international cooperation.
  • Building Relationships: Build relationships with people from different cultural backgrounds, strengthening social cohesion.

Balance and Fairness

  • Fairness in Perspective: Strive for fairness in your views and discussions about national identity, acknowledging both strengths and areas for improvement.
  • Balanced Approach: Maintain a balanced approach to nationalism, celebrating your country’s achievements while recognizing its challenges and areas for growth.

Practical Steps for Individuals

Education: Educate yourself about global issues and the histories and cultures of other nations. This can broaden your perspective and foster a more inclusive sense of nationalism.

Community Involvement: Get involved in community projects that promote cultural diversity and understanding. Volunteering with organizations that support immigrants and refugees is a great way to start.

Mindful Media Consumption: Be mindful of the media you consume. Seek out sources that provide balanced and nuanced views of different countries and cultures and be wary of content that promotes divisiveness.

Travel and Cultural Exchange: Travel, if possible, to experience other cultures firsthand. Engage in cultural exchange programs and events to learn and share with people from different backgrounds.

Positive National Conversations: Encourage positive conversations about national identity in your social circles. Focus on how your country can grow and improve rather than just highlighting its superiority.

Personal Reflection and Engagement

Reflecting on our personal views of nationalism and considering how we can contribute to a more positive and collaborative national identity is crucial. Here are some questions to consider:

  • How do I currently view my national identity, and how might this perspective impact others?
  • What steps can I take to promote a more inclusive and empathetic form of nationalism in my daily life?
  • How can I encourage my friends and family to adopt a similar approach?

Moving Forward

This new approach requires a surrendering of ego. Contrary to our conditioned perspectives that this would constitute weakness, a new imagined nationalism would recognize these skills as strengths.

By adopting the principles of empathy, collaboration, and continuous improvement, we can redefine nationalism on a personal level. This shift allows us to connect more deeply with others, celebrate our shared humanity, and work together towards a better future. As individuals, we have the power to influence and inspire those around us, contributing to a more peaceful and inclusive world.

Let’s embrace this new form of nationalism and strive to be better, not just the best.

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Growth Strategy Women In Business

The Visibility Revolution: Why It’s Time For Coaches And Consultants To Step Into The Appreciation And Income Spotlight

The Visibility Revolution: Why It’s Time For Coaches And Consultants To Step Into The Appreciation And Income Spotlight

By Kathleen Caldwell
Founder, C-Suite Network™ Women’s Coaching & Consulting Council™ & Women’s Success Accelerator™
For Too Long, Coaches And Consultants Have Been The Best Kept Secret. It’s Time to Change That.

Executives, business leaders, entrepreneurs and athletes among so many others who achieve high-level success don’t do it alone. Behind every transformation is a trusted coach, consultant, or strategic advisor guiding the way.

Yet, in most public success stories, we only hear about the visionary, not the strategist.

If the coaching and consulting industry wants to elevate itself, we must shift from being “behind-the-scenes” players to recognized, credible authorities.

I have been a professional, credentialed coach and consultant since 1998, long before coaching became mainstream. I attended one of the original International Coach Federation (ICF) conferences in Greenleaf, Florida—during a hurricane. That experience solidified my understanding of just how powerful and resilient the coaching industry is. Over the decades, I have seen firsthand the profound impact that great coaching has on individuals, businesses, and entire industries.

When Coaches And Consultants Remain Anonymous, Our Industry Loses Visibility

When clients acknowledge their trusted advisors, it raises the social proof and perceived value of coaching and consulting. Visibility directly contributes to greater investment from companies, leaders, and executives who recognize coaching as an essential asset.

The result is a stronger, more profitable and valuable coaching and consulting industry.

The world’s top CEOs, athletes, and thought leaders don’t succeed alone. They have trusted advisors, strategists, and mentors behind the scenes. Yet, when success stories are told, we rarely hear about the coach who helped shift the mindset, the consultant who restructured the strategy, or the advisor who helped navigate the pivot.

We need to change the narrative. Success isn’t a solo act—it’s a partnership.

When clients publicly acknowledge their coaches, they raise the perceived value of coaching and consulting for everyone. Visibility transforms careers and businesses alike.

Remaining anonymous in your industry limits your ability to attract premium clients.

Financial sustainability and growth depend on visibility. If potential clients can’t see the impact you’ve had, they’re unlikely to invest at a premium level. To elevate our industry, coaches and consultants must be willing to step into the spotlight and demonstrate their value openly.

It’s hard to shine a bright light in the world if you can’t pay your light bill! The reality is that sustaining a thriving business requires financial success—visibility is a direct pathway to revenue growth.

Encouraging public testimonials and success stories helps clients proudly share their journeys. Coaches and consultants should be visible parts of these narratives, reinforcing the value of strategic guidance and support.

Businesses that publicly recognize their advisors reinforce coaching as an essential investment. It’s not self-promotion; it’s clarifying and affirming the importance of strategic partnerships in business and personal growth. Positioning coaching and consulting as strategic growth tools is critical!

It’s Important To Join Networks That Amplify Your Visibility

Becoming part of a community of recognized experts not only enhances your credibility but elevates our entire industry’s reputation. Visibility grows exponentially when aligned with other top-tier professionals.

The C-Suite Network™ is precisely such a community, bringing together influential executives, business leaders, and industry innovators. By joining the C-Suite Network Women’s Coaching & Consulting Council™, you surround yourself with ambitious women coaches and consultants dedicated to excellence, growth, and collaboration. This powerful network offers you the resources, strategic partnerships, and high-level visibility needed to position yourself as a distinguished expert and thought leader. Together, we champion your success, amplify your voice, and help you confidently step into premium opportunities that elevate your impact and income.

Claim Your Impact: Overcoming the Fear of Visibility

Yet, even within powerful networks, stepping into visibility requires overcoming a common internal barrier. Many coaches hesitate to ask for public acknowledgment because they fear appearing self-promotional. But here’s the truth: If you don’t claim your role in transformation, potential clients won’t see the value in hiring you.

Embracing visibility is about confidently sharing the real-world results of your work—your expertise is too important to stay hidden. When you openly celebrate your contributions, you set the stage for attracting clients who recognize and value your impact. Remember, owning your expertise is not self-serving; it’s service-oriented. Your prospective clients benefit most when they clearly see how your guidance transforms lives, careers, and businesses.

Make a practice of inviting clients to highlight your role in their achievements. Encouraging testimonials, case studies, and social media mentions positions you as a trusted and valuable authority. By embracing visibility, you empower yourself, your clients, and your industry, opening doors to greater success and fulfillment.

Many coaches hesitate to ask for public acknowledgment because they fear appearing self-promotional. But here’s the truth: If you don’t claim your role in transformation, potential clients won’t see the value in hiring you.

Public appreciation drives visibility, builds credibility, and opens doors to higher-value opportunities. When a client publicly acknowledges your role:

  • You build trust with future clients.
  • You reinforce the ROI of coaching and consulting.
  • You position yourself as an authority, differentiating yourself from competitors.

Make public testimonials and success stories (with the appropriate confidentiality releases) standard practice in your business. Encourage clients to tag you in their success stories and share client wins (with permission), showcasing the real transformations coaching creates.

Join a high-caliber network of top-tier coaches. Visibility and credibility increase significantly when you align yourself with recognized experts.

This is precisely why the C-Suite Network Women’s Coaching & Consulting Council is launching “World Appreciate Your Coach Consultant Week” on April 7 – April 12, 2025.

We begin our celebration with a powerful interactive masterclass: “The Visibility Shift: How To Go From Hidden To Highly Sought-After” on Thursday, April 3, 2025 at 1:00 PM ET. Register for this event at: https://tinyurl.com/C-SuiteWCCCApril32025

Learn how C-Suite Network™ and C-Suite Network™ Women’s Coaching & Consulting Council™ can help you become THE Category Of One™. Take action today and contact founder, Kathleen Caldwell at https://tinyurl.com/KathleenCaldwellLinkedIn to discuss membership opportunities.

About Kathleen Caldwell.

Kathleen Caldwell is the founder of C-Suite Network’s Women’s Coaching & Consulting Council™ and the Women’s Success Accelerator™, a highly successful program designed to guide and mentor women coaches, consultants, trusted advisors, experts, and THE Category Of One thought leaders in building six- and seven-figure freedom businesses. Through the power of groups, councils, and corporate coaching offers, she empowers women to expand their impact, influence, and income.

She is also the founder of Caldwell Consulting Group, LLC.™, a business strategy and peak performance consultancy dedicated to helping clients enhance profitability, sales performance, and competitive positioning while driving transformational growth.

For more information, Ms. Caldwell can be reached at https://tinyurl.com/KathleenCaldwellLinkedIn or 773-562-1061.

Copyright © 2025. Caldwell Consulting Group, LLC. All rights reserved.

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Entrepreneurship Personal Development Women In Business

The Language of Gender in Negotiations

In the intricate dance of negotiations, language serves as both a tool and a battleground, particularly when it comes to gender. Negotiation is not just about the exchange of contractual terms and figures; it is also deeply influenced by how individuals communicate, and these communication patterns can vary based on gender-conditioning.

Nuances embedded within linguistic choices can profoundly shape the outcome of negotiations, reflecting and perpetuating societal norms and power dynamics. Whether it is the subtle differences in tone or through the manifestation of gender stereotypes, language often becomes a vehicle for reinforcing existing biases or challenging them.

The tendency for men to employ more direct language in negotiations can convey confidence and authority, which may influence how their messages are perceived by counterparts. Employing the use of clear and assertive language often translates to a sense of decisiveness. Conversely, women tend to use more indirect language in negotiations. While this approach can be seen as diplomatic and considerate, it may sometimes be perceived as less assertive or confident compared to direct communication styles.

These language nuances and conventions are not solely influenced by individual preferences but are also shaped by broader societal and cultural norms. Expectations and stereotypes associated with gender roles may inadvertently impact how individuals communicate during negotiations.

However, effective negotiation isn’t about conforming to rigid stereotypes but rather about leveraging communication strategies that resonate with the specific context and counterpart. It’s about being adaptable, aware, and responsive to the dynamics at play. In a negotiation where gender biases may influence perceptions, individuals can overcome challenges by promoting open dialogue and mutual understanding.

The first step to overcoming these gender-conditioned approaches is awareness. It’s one of the reasons I started my Art of Feminine Negotiation™ book discussing the problems of social conditioning and its impact on bargaining approaches and outcomes. It’s important to be intentional about our approach to negotiation. This intentionality requires both self-awareness and societal conditioning awareness.

Understanding these linguistic differences, for example, is crucial for negotiators. By recognizing and adapting to these tendencies, negotiators can strategically align their communication styles with the desired negotiation objectives. For instance, women negotiators might consider incorporating more direct language when clarity and assertiveness are paramount in a negotiation context. And men may be better served by leaning in to so-called ‘softer’ approaches to get more creative outcomes.

Enhancing awareness and skill is important in improving negotiation strategies for all genders. For example, practicing different communication styles and learning to navigate biases can equip negotiators with tools to communicate more effectively. But, navigating this and challenging biases can be a difficult journey.

Inherent and individual nature certainly affects choices made in dialogue. For example, a man who is soft-spoken or has a natural gentle demeanor may be perceived as less confident or decisive because his behaviour does not fit into typical expectations of how men act. On the other side, a woman who is more direct or resolute in her use of language may be seen as callous or aggressive because she does not fit typical social perceptions. Before my epiphany I fell into this latter category. My clients called me the ‘Barracuda’ for approaches that would have been considered unremarkable in my male colleagues.

The pressures of social norms may force individuals to fight against their inherent nature in order to fit imposing standards. However, authentic and genuine communication become a common forgotten skill when adhering to societal conventions of language. Acknowledging these gender-based communication tendencies is essential for navigating interpersonal interactions effectively.

In negotiations the choice of language can significantly influence perceptions of credibility and competence. The approach of genuine conversation and attitudes instead of using facades can positively impact negotiation styles and foster a more harmonious environment. Trust is critical in any negotiation. Authenticity is key to build this necessary trust.

Ultimately, successful negotiation hinges on effective communication that fosters mutual understanding and agreement. Ongoing research into gender and language in negotiation informs best practices for promoting equity and inclusivity. For instance, studies on negotiation strategies that account for diverse communication styles can offer practical insights for improving negotiation outcomes and fostering respectful dialogue among negotiators. By embracing diverse communication styles and navigating gender-based language tendencies thoughtfully, negotiators can enhance their ability to achieve favorable outcomes while fostering constructive dialogue and relationships in the negotiating arena.

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Entrepreneurship Personal Development Women In Business

Why “A Man in Full” Reinforces the Need for The Art of Feminine Negotiation

The new highly anticipated Netflix series, “A Man in Full”, demonstrates the desperate need for a new reframe on negotiation success. In fact, watching the show last night reminded me why I launched my mission for the Art of Feminine Negotiation. ™

While the series should play as a parody of masculine toxicity, sadly, it rings true for much of what passes as strong leadership these days. Whether it’s the business tycoon, the banking hotshot, the simpering loans officer, the mayor, or legal counsel, the male leads can hardly be called protagonists. Each in their own way are antagonists or antiheros, displaying behaviour that is neither acceptable nor productive.

The men in the show put on a full-on display of toxic masculine conditioning run amok. Not surprisingly, there is an inordinate amount of references to balls and pricks with a corresponding number of F-bombs or derivatives thereof thrown into the mix. The language reflects the behaviour.

The men brag about their relative abilities to ‘kick another man’s ass’ (both literally and figuratively) and are hell-bent on destruction of their ‘opponents’. Ego and testosterone abound in virtually every interaction between the males in the show. As in real life, this does not end well.

Respect and dignity are not a factor in their negotiations. In fact, the over-riding goal in almost every negotiation featured appears to be the humiliation and belittling of the other side. Brutish bullying seems to be the go-to modus operandi even when it’s to the character’s detriment.

Winning is everything, but unfortunately their concepts of winning do not allow for best outcomes. Taking the most aggressive path is always chosen even when it doesn’t best serve the party taking that approach. Charlie Croker (played by Jeff Daniels) brags that ‘I may be a sore loser sometimes, but I’m a vicious winner’ as if this is a sign of his superior business acumen.

Don’t get me wrong. The production is fabulous, and the acting is exceptional. It’s the message I take issue with. I expect the hope is that the audience will see the folly in the traditional competitive and polarizing approach to negotiating (in business and life) and choose a better path – a more collaborative, creative path to a better future. Heck, that’s the point of the Art of Feminine Negotiation™ – to truly seek to understand and meet the needs of the other party in our interactions and negotiations. But I fear that the audience will take away the opposite lesson, believing that emulating this toxic, divisive behaviour is somehow a sign of power and success.

Allow me to spin some better lessons to take away from the show:

  1. Surrender ego for better negotiated outcomes. Bumper-car egos are an impediment to good negotiating. Parking ego when approaching a negotiation will virtually always make space for better resolutions.
  2. Build rapport and trust and with it, better results. Effective negotiation is all about connection. Personalized attacks destroy the possibility of connection that allows for bigger and better opportunities.
  3. Empathy is key to getting to the heart of the matter and opening space for unexpected wins for all.
  4. Holding all your cards to your chest (rather than allowing for transparency and vulnerability) may preclude your ability to find the real deal.
  5. Be willing to be flexible. Staying too attached to one particular outcome precludes your ability to see better possibilities lying on the table for the having.
  6. Aggressiveness is not the same as assertiveness. The former shows a lack of confidence in your knowledge of the subject whereas the latter comes from effective preparation and intention in showing up as the best version of yourself.
  7. Curiosity is more effective than bullying in negotiations.
  8. Everyone wants to feel seen and heard. Shutting down either is not an effective way to get your best result.
  9. Integrity matters in negotiation and in life. I mean this in both sense of the word. Sacrificing our moral code inevitably backfires as does coming from a place not in keeping with our core values.
  10. Machismo is not strength. In fact, the so-called ‘soft skills’ are the strongest way to best outcomes.
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Entrepreneurship Personal Development Women In Business

Lessons from Navigating Season Changes to Improve Your Negotiation Success

It’s that time of the year again. Another season change, and with it the daily uncertainty of how to dress … and more. As I’ve struggled with simple decisions during the long transition from winter to spring, it struck me that there are lessons to be learned from this quarterly dance that could improve negotiation success. I thought I’d share them with you.

One of the foundational elements of my Art of Feminine Negotiation system is my A.R.E. F.I.T (just think you ARE FIT to be a great negotiator) model. It’s a simple mnemonic representing the key skills you need to bring to the table to get best negotiated outcomes: Assertiveness, Rapport Building, Empathy, Flexibility, Intuition and Trust.

Surprisingly, these skills apply whether navigating season changes or negotiating high stakes deals. Let’s unpack them.

 

Assertiveness:

Most people confuse assertiveness with aggression. They’re not the same thing. Assertiveness comes from confidence. Confidence comes from knowledge. Knowledge comes from preparation. It’s simple really.

Rather than railing at Mother Nature about unexpected elements during season changes (like a major dump of snow the day after you swapped out your snow tires with regular tires), instead do a little preparation. Check the forecasts, consider historical patterns, calculate the pros and cons of early versus late switchover (i.e. wear on your snow tires from dry pavement versus an accident from no traction with regular tires). Ultimately you need to make a decision, knowing it may work out as planned, but it may not.

This is much like the decision-making process in traditional negotiations. Unexpected elements arise. We can try to bully and bluster our way through these changes (typically to no avail other than damaging relationships and with it outcomes), or we can do the preparation necessary to make informed decisions, remaining open to the potential need to pivot when things move in a different direction.

 

Rapport-Building

I invite you to introduce yourself to each new season. Embrace it. Discover it. Show up with curiosity. Connect. Allow yourself to enjoy it. Build a relationship with each new stage. This approach will almost certainly allow for a better experience.

Similarly, in your negotiations, don’t treat the other party as the enemy. Don’t think of them (or their ideas or proposals) as something to ‘get through’ until you can impose your will. Be intentional about building rapport. Negotiation is all about relationship and connection.

 

Empathy

It’s easy to get frustrated with the changes each new season brings. From the frogs hopping haphazardly on the roadways with spring rainfalls (making nighttime driving an adventure), to the bugs splatting against your windshield or vying for your blood, it’s easy to resent them. I get it. But what if, instead, you put yourself in their shoes? Imagine how challenging their lives are, struggling to survive their too-short time on Earth. Recognize their contribution to the eco-system and how everything falls apart without the diversity they offer. Your tolerance will rise and your frustration fall.

Likewise, in negotiations, the key to greater success is truly seeking to understand and meet the needs of the other party. Listen and learn. Adopt their perspective to broaden your own. It will profoundly change your experience and your outcomes.

 

Flexibility

Be prepared to be flexible during change of seasons. You may leave in the morning with frost on the ground and a bitter wind biting through your clothing, only to be sweating in your aptly named sweater by lunchtime. Wear layers. Bring a change of clothing. Be flexible to the need to shift.

Negotiations are no different. The other party may not show up as expected. Positions may change. Either theirs or your situation may shift. It’s important to remain flexible and open to new possibilities that may present and to find the golden opportunity in these unexpected shifts.

 

Intuition

Sometimes, even with all the preparation in the world, you just need to tap into your intuition. If you’re dying to enjoy the back deck but your intuition tells you that a whopper of a storm with gale-force winds is coming, maybe you don’t put out the patio furniture and cushions today.

This skill is often ignored or undervalued in negotiations as well. Trust your instincts. If your spidey-sense is sending off alarm bells about the trustworthiness of your bargaining counterpart, trust it! Sometimes quick decisions need to be made in negotiations. If so, slow your breathing, close your eyes, and connect with your intuition.

 

Trust

Nature can seem haphazard – sometimes even cruel. But there is an order to the seeming chaos. Nature is efficient. There is little waste or excess. Virtually everything serves a purpose and works in near perfect synchronicity. Trust it. Respect it.

In our real-world negotiations, it’s also critical to earn trust and respect. Show up with integrity. Treat everyone with dignity and respect. Protect your reputation. Keep your word.

 

As you settle in to the changes this spring brings from your corner of the world, seek to fully enjoy the experience. Be intentional in your daily negotiations and in your daily navigation of the season changes. In that way, you can position yourself to negotiate your best life.

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Entrepreneurship Personal Development Women In Business

Negotiating Joy in the Journey

As I look out the window and see rain pouring down (again) I’m reminded of the ‘April showers bring May flowers’ proverb. At first, I prided myself on my ability to bring a positive perspective to the doldrums of the rain. But I quickly realized that I still have work to do as even that ‘spin’ sets a negative, disempowering tone.

Language matters. Our brain tries to give us what it thinks we want. When I quip that ‘April showers bring May flowers’, I’m really training my brain to see April (and its showers) as something I need to persevere through to get to the May flowers. That perspective brings resistance with it.

What if, instead, I focused on the sheer joy of the showers themselves? Not as a journey to get to the ultimate destination of flowers, but rather, as an exceptional experience in and of itself.

What if I trained my brain to appreciate the wildly divergent sound patterns that the rain brings us – a symphony of music, changing tempo and tone moment to moment. And what if I celebrated the dance of the raindrops as they hit different surfaces, creating art in the myriad of unexpected patterns that emerge. What if I closed my eyes and breathed in the rich earthy smells the rain evokes.

Rather than April showers being something to endure on the journey to May flowers, they would become a gift that brings joy in the journey.

And what if we applied that principle to our lives? Think of any task you have on your plate at the moment. I invite you to choose to appreciate each step of the journey enroute to completion of that task. And yes, it is a choice.

You get to determine where you put your focus and what meaning you attach to your thoughts. Negotiating your mindset may be the most important negotiation you undertake in every moment of each day. You can focus on the end goal, seeing each step in the process as a necessary evil to reach that goal. Or you can embrace those interim steps as moments to be fully experienced and enjoyed along the way.

Consider your bigger vision and dreams for your life. Do you see the steps along the path to that vision as a grind, a trial or a tribulation? I invite you to ensure you choose mindful presence in each moment as you move toward your vision. Choose joy in the journey.

If your brain tries to give you what we want, how much more empowered will your adventures be if you train it to find the joy? To seek the beauty and gifts. To bask in gratitude in each moment.

Imagine how much better your life can be when you accept that you hold the power to train your brain to seek more positive and uplifting evidence. Simple perspective shifts can be gamechangers in life. You can choose to adopt one of these gamechangers now.

From attending to small tasks, to relationship building, to building an empire, choose joy in the journey. How simple is that?

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Entrepreneurship Personal Development Women In Business

Celebrate Extraordinary Everyday Women

Today is International Women’s Day. I invite you to take time to think about the women in your life who deserve to be celebrated but seldom get recognized. Let’s salute the extraordinary everyday women who add value to the world with no expectation of celebrity … or even acknowledgement. We all know many of these women.
I’m not talking about celebrating martyrdom here, but rather, taking a few moments to meaningfully consider the women who quietly make a difference in the world. We have become such an extrovert and fame-driven society, with influencers and celebs sucking all the oxygen, that countless women who have profound impact go unnoticed and under-appreciated.
Let’s make today their day. Let’s honour them. Let’s shout from the rooftops in celebration of their greatness.
I’ve been doing this myself this week, leading up to International Women’s Day. It’s a humbling experience. I confess, I’ve been pushing for visibility, touting my Wall Street Journal best-selling book and bragging about my recent features in Forbes, Women’s World, LA Weekly, etc. Meanwhile, millions of women, everyday, show up with compassion, kindness, generosity, empathy, curiosity, and creativity. They listen, inspire, and build trust. They seek to understand the perspectives of others. They lift up others to be the best they can, never seeking reward or the limelight.
I was talking to my daughter about International Women’s Day and my husband walked by saying “So when do men get celebrated?” I immediately quipped back, “Well, that would be the other 364 days of the year.” I said it as a fun bite back. But then I got to thinking that there was some truth in that. Women have been conditioned to play small, play nice, not brag on themselves, not take up too much space.
So today, I’d like to start a wave of well-deserved (but too long delayed) heartfelt gratitude and recognition for all those women who make a difference – whether for their family, intimate partners, community, or on the global scene – without expectation.
We’ve become very focused on transactional relationships in our society today. Always looking for the return on investment. Let’s honour those women who do great things with no thought of ‘what’s in it for them’. Let’s celebrate them for a change.
I invite you to recognize them by posting about them publicly. I’ve set up a page to do that. Simply go HERE on Facebook or HERE if Insta is your jam and post a pic and/or brief blurb about your chosen woman to honour.
Don’t be shy or stingy with sharing the praise. Choose as many women as you think deserve to be recognized. Share the post in your circles so it can travel today and beyond giving the long overdue appreciation to extraordinary everyday women who make the world a better place just by being them.

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Entrepreneurship Personal Development Women In Business

Negotiating Controversial Subjects in Social Settings

Negotiating Controversial Subjects in Social Settings

It’s holiday party season and it’s inevitable that controversial subjects will come up at some point in our social interactions. That’s always been the case, but perhaps more so in these times of profound polarization and change. How we deal with these potentially challenging interactions will determine whether our outcomes are positive or disastrous.

Here’s 3 quick tips I felt compelled to share based on a recent exchange I experienced:

I  There’s a Time and Place for Politicized Discussion – Choose Wisely

While some conversational landmines catch us by surprise, some can be avoided with a little forethought and/or intentionality. As a general rule, it’s probably risky engaging in discussions about politics or religion at holiday get togethers.

You might think this advice doesn’t include family, but I invite you to think about any of your recent family get togethers. If you’re like most people, family is often the most fraught as old family baggage is inevitably layered on and into the discussion. This advice also applies to discussions at social events for work, community, clubs, or organizations.

Warning: This advice applies doubly if alcohol is involved.

Last night, at a holiday party for our group of local authors, the subject of political correctness for writers (and the quickly changing landscape on what this encompasses) came up in conversation. No question this was an interesting and important issue with the potential for a vigorous and engaging discussion. However, in hindsight, perhaps our holiday party was not the best forum for the discourse.

II  Know When to Call Out ‘Bad Behaviour’

As you may have guessed from my cautionary tip above, the potentially exciting conversation went sideways quickly. Note that sometimes it can take a single person to fundamentally change the nature of a conversation (for the good or the bad). In this situation, one person continued to engage insensitive racial overtones and to consistently interrupt and talk over the others in the conversation.

This raised the obvious question … do I call out the behaviour or let it ride?

I love important discussions on challenging issues. It’s one of the ways we grow into the best versions of ourselves. It’s one of the fundamental premises behind my Art of Feminine Negotiation™ mission as the world is in a polarized place right now. People dig into their respective positions, and few are open to meaningful dialogue to better understand opposing perspectives. Many preach their own rhetoric without understanding other viewpoints (in our personal lives, on social media and even on the world stage).

Much of the work I do is stimulating these very types of discussions. To do that effectively, it’s necessary to ensure that everyone follows key protocols, which include listening fully to each speaker in turn without interruption. This is particularly so vis-a-vis women, as women tend to be interrupted and talked over 45% more than their male counterparts (both by men and by other women).

I suspect, in part, that’s why I felt compelled to call out the behaviour and note the interruptions as a starting point. It was challenging to move forward with any discussion when nobody could finish a sentence. I was hoping to invite more curiosity to hear other viewpoints on the broader issues (as is key, especially on issues we feel strongly about). Curiosity can move mountains.

III  Know When to Walk Away

In the immortal words of Kenny Rogers, ‘you’ve gotta know when to fold ‘em, know when to walk away, and know when to run’. Curiosity did not win the day last night. Whether it was the nature of the event, the forum or external factors, our interrupter doubled down and it became impossible to engage in any real exchange.

It was time to step back from the conversation. Part of my advocacy work as a social justice attorney and specialist in conflict communications, and also in my work as a women’s empowerment coach, is working together on empowering ways to step into the fullness of our power, redefining who we choose to be and how we choose to show up. It’s important to know when that can be achieved … and when it cannot.

Don’t get sucked into a conversation that will continue to devolve. Gently redirect the conversation and park it for a more appropriate and productive time and place. Explore alternative approaches that may prove more empowering.

There’s great power in avoiding unnecessary conflict and choosing to walk away altogether where there is no value to be had, or ideally picking up the thread strategically in a more advantageous manner at a later time and place with the opportunity for forethought and preparation to increase the chances of more successful outcomes.