C-Suite Network™

Nadine Vogel

“Dive In: Springboard into the Profitability, Productivity, and Potential of the Special Needs Workforce” by Nadine Vogel, enlightens readers regarding the untapped talent pool of people with disabilities, parents of children with special needs, and older workers with age-related impairments. Vogel, the CEO of Springboard Consulting LLC, offers guidance and corporate best practices relative to all issues and initiatives pertaining to the outreach, recruitment, employment, retention of people with disabilities.

Dive In includes informative sidebars offering data and inspiration, examples of innovation, and even guidance on etiquette in potentially awkward situations. The book is informed not only by Vogel’s vast expertise, but by statistics, and interviews that illuminate the best practices of today’s global business leaders. “Dive In provides the information and tools to better understand how to remove the barriers to employing this large, loyal segment of the population,” says Cisco’s John Chambers.

The book has garnered advance praise from business and civic leaders, who call it “required reading”, “a timely reminder” and “a must read for any corporate leader today.” Why such strong directives? Because, as Tig Gilliam, Adecco CEO, says, “This is not simply because it’s the right or nice thing to do. Just as with other members of diverse work forces, people with disabilities bring new approaches to innovation and productivity that drive real business improvement. It is also important to consider the benefits to an organization’s corporate social responsibility efforts that engaging this important segment of the workforce will provide.

This is why Dive In is such an important book for anyone in business. – See more at: http://consultspringboard.com/shop/products/dive-in-book/#sthash.fmqnzWxn.dpuf

Neen James

Folding Time™ by Neen James is about being accountable for our time, engaging our attention and leveraging our energy. In this practical book, you will find easy to digest, implementable strategies you can apply at work and home. Each chapter features an ‘Accelerate’ page with a summary of the main points in the chapter (designed for people who don’t have time to read). Time management is out the window! It’s an old way of thinking. Time is the new currency and Neen shares how you can achieve twice as much in half the time! You will enjoy her Aussie fun attitude and her global perspective. Read it, apply it and share it with your team, this book is guaranteed to help you and your team get more done and create more moments in life that truly matter.

Paul Axtell

America has become a nation “stuck in a meeting.” Between corporate boardrooms, all hands meetings, and conference calls, few of us can claim our time is meeting-free. Even fewer can claim every “mandatory session” was worth it. But Paul Axtell – a consultant with more than 30 years of experience in personal and professional organization – says meetings themselves aren’t the problem. In his new book, he defends the importance of meetings, explains how they’ve gone horribly wrong, and offers eight ways to fix our meeting problems so they stop wasting time, and instead build and boost valuable relationships.

R. Michael Anderson

Stressed? Overwhelmed? Burned Out?

Learn transformational life skills in this exciting new modern business fable by acclaimed expert R. Michael Anderson.

More than just a story, The Experiment: Discover a Revolutionary Way to Manage Stress and Achieve Work-Life Balance is a window into a new way of living. Follow Dennis as he overcomes career burnout, personal issues, and hopelessness with the help of his coach.

Hear what goes on in the coaching sessions, read Dennis’ notes—which double as exercises you can use to transform yourself—and master the absolute easiest way to make changes in your own life.

Not sure about this book? Go ahead. Give it a try. Call it your Experiment…

Ruth Ross

Coming Alive: The Journey To Reengage Your Life And Career by Ruth Ross is the prescription for anyone who has ever personally felt the pain of knowing they weren’t fully engaged at work or at home (or both), has an important person in his or her life experiencing this or perhaps manages a team that is struggling with disengagement. If so, then this book will act as your roadmap to implement the necessary steps to walk toward something better by being thoughtful, strategic and intentional. At work or at home, disengagement is a pervasive quandary that requires a commitment to turning things around. Coming Alive will take you on a journey to understand the power of passion and commitment, pinpoint the underlying causes, recognize the symptoms and most importantly, learn an easy-to-use treatment plan for reengagement.

Stephen Sapato

Become The Go-To Person For Your Own Success by Stephen Sapato teaches small business owners and entrepreneurs how to realize tremendous growth by using 21st Century Professional Business Networking methods. It starts at the basics of how to be a professional and leads you to what you can expect from your results as you grow yourself into the professional networking entrepreneur you desire to be. This book poses the questions that most networking leaves unanswered and then he puts the answers to those questions so you can find the success you have been working toward but until now, unable to achieve.

Steven Rosen

52 Sales Management Tips is written for sales managers who struggle within a corporate environment that doesn’t always support them or their development needs. Whether you are a sales executive, senior sales leader or a new, experienced or aspiring sales manager I’m confident you will find this book to be a valuable guide to consult whenever you are experiencing problems.

Front line sales managers are facing unprecedented change. Managers are dealing with increased demands to do more with less and are still expected to drive sales performance. With little support from the next-line of sales management and a lack of relevant courses and ongoing development you may feel stretched to the limit.
Overworked and under-supported front line sales managers are desperately looking for resources to improve their performance. This book was written for sales managers who understand the need to develop themselves. They have figured out that they must take charge of their own success.
Steven Rosen has distilled over 20 years of my sales management, sales executive and sales executive coaching insights into one simple reference guide. He is always amazed at the positive reaction he continually receive when he shares these tips with the sales leaders that he coaches. Once you begin, you will immediately begin to benefit from his experience coaching mediocre managers into “star sales leaders.” You, yourself will become a sales leader to follow.

Timothy Keiningham

Customer Loyalty Isn’t Enough. Grow Your Share of Wallet! The Wallet Allocation Rule by Timothy Keiningham is a revolutionary, definitive guide for winning the battle for share of customers’ hearts, minds, and wallets. Backed by rock-solid science published in the Harvard Business Review and MIT Sloan Management Review, this landmark book introduces a new and rigorously tested approach–the Wallet Allocation Rule–that is proven to link to the most important measure of customer loyalty: share of wallet. Companies currently spend billions of dollars each year measuring and managing metrics like customer satisfaction and Net Promoter Score (NPS) to improve customer loyalty. These metrics, however, have almost no correlation to share of wallet. As a result, the returns on investments designed to improve the customer experience are frequently near zero, even negative.

With The Wallet Allocation Rule, managers finally have the missing link to business growth within their grasp–the ability to link their existing metrics to the share of spending that customers allocate to their brands. – Learn why improving satisfaction (or NPS) does not improve share. – Apply the Wallet Allocation Rule to discover what really drives customer spending. – Uncover new metrics that really matter to achieve growth. By applying the Wallet Allocation Rule, managers get real insight into the money they currently get from their customers, the money available to be earned by them, and what it takes to get it. The Wallet Allocation Rule by Tim Keiningham provides managers with a blueprint for sustainable long-term growth.

Wally Hauck

The aim of this book is to compel leaders to replace their typical performance appraisal methods with one more closely aligned with systems thinking. In addition, the aim is to replace it with one that actually achieves the desired outcomes of increasing individual development, improving communication between employees, implementing organizational strategies, and improving organizational performance. The motivation to replace the typical performance appraisal methods is achieved by clearly articulating four essential steps. First, the book clearly demonstrates the folly of using the typical performance appraisal. It provides compelling evidence of its inability to achieve the intended outcomes. Most leaders who use the typical appraisal process are already convinced of this. Second, the book explains how we have all been misled (with the best of intentions) to adopt a flawed paradigm that sustains (justifies) the use of the typical appraisal. Third, it describes a more effective leadership paradigm (systems thinking and Dr. W. Edward Deming’s System of Profound Knowledge) which is based on a set of assumptions consistent with systems thinking. Finally, Wally Hauck’s book provides a replacement for the typical performance appraisal (aligned with the more effective paradigm) which enables leaders to address the daunting contemporary challenges that keep them awake at night.

Robbie Kellman Baxter

In today’s business world, it takes more than a website to stay competitive. The smartest, most successful companies are using radically new membership models, subscription-based formats, and freemium pricing structures to grow their customer base—and explode their market valuation—in the most disruptive shift in business since the Industrial Revolution. This is The Membership Economy from Robbie Kellman Baxter. Written by an expert consultant, this groundbreaking book will show you how to turn ordinary customers into members for life. Learn how to:

  • Turn digital subscriptions into forever sales
  • Build an online community your customers will love
  • Develop new loyalty programs that really pay off
  • Transform freemium users into superusers
  • Create a self-generating revenue stream
  • Keep memberships and profits growing for years to come

Whether you’re a small business with limited resources, an established company using a traditional business model, or a hungry start-up who wants a bigger bang for your buck, this comprehensive guide provides a wealth of membership-building options to suit every need. You’ll learn the best-kept secrets of top industry leaders, from global giants like Am Ex and Weight Watchers to smaller dot-com successes like SurveyMonkey and Pandora. You’ll find proven strategies for creating membership programs for everything from vacation timeshares and car rentals to video streaming and Software-as-a-Service. Most importantly, you’ll discover what works, and what doesn’t, from some of the key players in the new membership economy. It’s not about ownership; it’s about access, options, and freedom. When you join forces with your customers, membership has its rewards—for you, your company, and your continued success.