In today’s competitive, global, connected, and fast-paced business environment, how do young women get career savvy quickly? Two Silicon Valley insiders, Alice Nagle & Luanne Tierney, share advice gained from their professional successes, triumphs, and disappointments. Like a trusted mentor, they offer practical tips, personal stories, and exercises for becoming career smart. This book is geared for women in their 20s to 30s starting their professional careers.
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Now in its third edition, The Compassionate Geek by Don Crawley, was written by a tech person for tech people. There are no frills, just customer service best practices and ideas that actually work! Filled with practical customer service tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Each chapter includes a reflection and discussion section to help you improve your customer service skills. There are lots of personal stories and examples of mistakes made and lessons learned. This new edition adds an entire chapter on overcoming personal and professional obstacles. All of the information is presented in a straightforward style that you can understand and use right away. There’s nothing foo-foo, just down-to-earth tips and technical support best practices learned from years of working with technical staff and demanding customers and end users.
In an era that offers too many choices and too much information, people’s lives aren’t getting simpler. In fact, just the opposite is occurring. Men and women in virtually every industry and profession today face a bewildering array of “stuff” that competes for their time and attention. Not surprisingly, increasing numbers of individuals seek to reassess how they work and live to achieve a simpler, more effective lifestyle without sacrificing what is vital to them. By revealing fundamental truths as well as little-know realities on the path to a less encumbered life, Dial it Down, Live it Up serves as a handy guide to a life and career of greater grace and ease…without sacrificing what matters to you. Be assured, simplicity is within your grasp.
The speed of innovation and change in B2B marketing has never been greater. And the need for clarity for a blueprint, for a guide to what’s really working and how to apply it specifically to increase sales pipeline growth, velocity and conversion – is what you’ll find in this book. It covers a lot of ground, but quickly. With a comprehensive view of the sales and marketing pipeline, but done in quick bursts with lots of specific, actionable ideas, strategies and tactics you can put to work right away.
“Dive In: Springboard into the Profitability, Productivity, and Potential of the Special Needs Workforce” by Nadine Vogel, enlightens readers regarding the untapped talent pool of people with disabilities, parents of children with special needs, and older workers with age-related impairments. Vogel, the CEO of Springboard Consulting LLC, offers guidance and corporate best practices relative to all issues and initiatives pertaining to the outreach, recruitment, employment, retention of people with disabilities.
Dive In includes informative sidebars offering data and inspiration, examples of innovation, and even guidance on etiquette in potentially awkward situations. The book is informed not only by Vogel’s vast expertise, but by statistics, and interviews that illuminate the best practices of today’s global business leaders. “Dive In provides the information and tools to better understand how to remove the barriers to employing this large, loyal segment of the population,” says Cisco’s John Chambers.
The book has garnered advance praise from business and civic leaders, who call it “required reading”, “a timely reminder” and “a must read for any corporate leader today.” Why such strong directives? Because, as Tig Gilliam, Adecco CEO, says, “This is not simply because it’s the right or nice thing to do. Just as with other members of diverse work forces, people with disabilities bring new approaches to innovation and productivity that drive real business improvement. It is also important to consider the benefits to an organization’s corporate social responsibility efforts that engaging this important segment of the workforce will provide.
This is why Dive In is such an important book for anyone in business. – See more at: http://consultspringboard.com/shop/products/dive-in-book/#sthash.fmqnzWxn.dpuf
Folding Time™ by Neen James is about being accountable for our time, engaging our attention and leveraging our energy. In this practical book, you will find easy to digest, implementable strategies you can apply at work and home. Each chapter features an ‘Accelerate’ page with a summary of the main points in the chapter (designed for people who don’t have time to read). Time management is out the window! It’s an old way of thinking. Time is the new currency and Neen shares how you can achieve twice as much in half the time! You will enjoy her Aussie fun attitude and her global perspective. Read it, apply it and share it with your team, this book is guaranteed to help you and your team get more done and create more moments in life that truly matter.
Stressed? Overwhelmed? Burned Out?
Learn transformational life skills in this exciting new modern business fable by acclaimed expert R. Michael Anderson.
More than just a story, The Experiment: Discover a Revolutionary Way to Manage Stress and Achieve Work-Life Balance is a window into a new way of living. Follow Dennis as he overcomes career burnout, personal issues, and hopelessness with the help of his coach.
Hear what goes on in the coaching sessions, read Dennis’ notes—which double as exercises you can use to transform yourself—and master the absolute easiest way to make changes in your own life.
Not sure about this book? Go ahead. Give it a try. Call it your Experiment…
Coming Alive: The Journey To Reengage Your Life And Career by Ruth Ross is the prescription for anyone who has ever personally felt the pain of knowing they weren’t fully engaged at work or at home (or both), has an important person in his or her life experiencing this or perhaps manages a team that is struggling with disengagement. If so, then this book will act as your roadmap to implement the necessary steps to walk toward something better by being thoughtful, strategic and intentional. At work or at home, disengagement is a pervasive quandary that requires a commitment to turning things around. Coming Alive will take you on a journey to understand the power of passion and commitment, pinpoint the underlying causes, recognize the symptoms and most importantly, learn an easy-to-use treatment plan for reengagement.
Become The Go-To Person For Your Own Success by Stephen Sapato teaches small business owners and entrepreneurs how to realize tremendous growth by using 21st Century Professional Business Networking methods. It starts at the basics of how to be a professional and leads you to what you can expect from your results as you grow yourself into the professional networking entrepreneur you desire to be. This book poses the questions that most networking leaves unanswered and then he puts the answers to those questions so you can find the success you have been working toward but until now, unable to achieve.
52 Sales Management Tips is written for sales managers who struggle within a corporate environment that doesn’t always support them or their development needs. Whether you are a sales executive, senior sales leader or a new, experienced or aspiring sales manager I’m confident you will find this book to be a valuable guide to consult whenever you are experiencing problems.