DateTime Object ( [date] => 2020-02-20 12:30:05.605239 [timezone_type] => 3 [timezone] => UTC )

Array ( [id] => df8a3106-5338-11ea-b8d7-3fe492d88243 [createdAt] => 2020-02-19T08:57:12.175-08:00 [updatedAt] => 2020-02-19T10:00:05.866-08:00 [title] => UYL2004 -- Developing Leaders: How BNSF Keeps It On Track [pubdate] => 2020-02-20T03:00:00.000-08:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/df8a3106-5338-11ea-b8d7-3fe492d88243/image/uploads_2F1582131559869-c3ipqci1dod-b9d596757c4973514d763d5bf6ed76f7_2FTitle%2BArt%2BEpisode%2B2004.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 2 [episodeNumber] => 4 [subtitle] => BNSF Railway has systemitized leadership development around the five principles which constitute what it calls its Leadership Model. Here's an overview of those principles and how the Leadership Model was implemented. [summary] =>

Leadership Development Done the BNSF Way

Shortly after the turn of the century, under the leadership of CEO Matt Rose, BNSF Railway initiated a comprehensive leadership development program. Among other things, it provided exceptional mentoring experiences for emerging leaders across the company.

At the heart of this effort was what BNSF calls its Leadership Model. The model centers on five principles:

1. Lead More, Manage Less
2. Cast a Compelling Vision
3. Communicate, Communicate, Communicate
4. Model the Way
5. Develop Your People

Over the past two decades BNSF has expanded and enhanced the elements of its leadership development system. But the Leadership Model remains at the core of the system. Leaders in any organization would profit from embracing the model's five principles.

This podcast examines these principles and how they interrelate. It also looks at how BNSF implemented the Leadership Model so that it became embedded in the corporate culture.

A transcript of the podcast is available at https://www.leaderperfect.com/podcast.

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Array ( [id] => 3c7915b0-475b-11ea-bf73-a747bcb74ee9 [createdAt] => 2020-02-04T06:32:57.020-08:00 [updatedAt] => 2020-02-04T18:38:49.514-08:00 [title] => UYL2003 -- What Values Actually Steer Your Corporate Culture? [pubdate] => 2020-02-05T03:00:00.000-08:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/3c7915b0-475b-11ea-bf73-a747bcb74ee9/image/uploads_2F1580850409822-geyfxq8yrnp-195702c1721f307a38f74d0811b28066_2FTitle%2BArt%2BEpisode%2B2003.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 2 [episodeNumber] => 3 [subtitle] => What workers are celebrated as heroes in your organization? The values which result in them being celebrated as heroes reveal your true corporate values. [summary] =>

What Values Actually Steer Your Corporate Culture?

A basic tenet of leadership is to define the primary values which should guide your organization. These are the values which we espouse. But are they necessarily the values the organization embodies?

What's often the case is that an organization has a set of espoused values which are posted prominently and listed in employee handbooks. But the values which actually guide the organization are altogether different.

One way to identify this alternative set of values is to pay attention to the people who are celebrated as heroes within the corporate culture. What values were behind the actions which led them to be seen as heroes? Those are in fact the values the organization treasures.

And new workers, seeing incongruity between the organization's espoused values and the values it celebrates, will conclude that the celebrated values are the ones they should heed.

You can download a transcript of this episode by clicking on the link to Download Scripts at https://www.leaderperfect.com/podcast.

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Array ( [id] => 46d39cb6-3c01-11ea-8c0b-87e2a86107bd [createdAt] => 2020-01-20T19:51:16.899-08:00 [updatedAt] => 2020-01-20T20:31:17.700-08:00 [title] => UYL2002 -- 5 Essentials for Team Performance [pubdate] => 2020-01-22T03:00:00.000-08:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/46d39cb6-3c01-11ea-8c0b-87e2a86107bd/image/uploads_2F1579578449765-b8ph86oa2mr-89e0628d8aad50a37ee6c4dac41461df_2FTitle%2BArt%2BEpisode%2B2002.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 2 [episodeNumber] => 2 [subtitle] => High-performing teams don't just happen. They are the product of five essentials: staffing for capacity, organizing for throughput, innovating for efficiency, training for reliability, and making trust a core concern. [summary] =>

The High-Performance Molecule for Team-Building

For leaders who want to develop a high-performing team, here's a template to work from. I call the template the High-Performance Molecule, because my graphic representation of it resembles a molecule.

I structure this molecule around five essentials for any team which wants to perform at an exceptional level. If one or more of these elements is weak or ignored, the team may still be able to function reasonably well. But it will never attain high performance.teams.

A link to download a transcript of this episode can be found at https:www.leaderperfect.com/podcast.

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Array ( [id] => 22a0f81a-3171-11ea-9b62-072dd546c378 [createdAt] => 2020-01-07T09:14:17.009-08:00 [updatedAt] => 2020-01-07T20:53:38.428-08:00 [title] => UYL2001 -- Defining High Performance for Your Team [pubdate] => 2020-01-08T03:00:00.000-08:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/22a0f81a-3171-11ea-9b62-072dd546c378/image/uploads_2F1578416405376-ndwxg388xo-c9c547140abee7b04a88c17155d87b73_2FTitle%2BArt%2BEpisode%2B2001.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 2 [episodeNumber] => 23 [subtitle] => It's not enough today for leaders to be team-builders. They must know how to build high-performance teams. But first, the team must have a clear sense of what constitutes high performance. [summary] =>

Do You Want a High-Performing Team?

Andrew Carnegie once described teamwork as "the fuel that allows common people to attain uncommon results." As a manager or leader, your own success is either limited or expanded by the performance of your team. It therefore behooves you to build a team which is uncompromising in its commitment to high performance.

But what does high performance mean, exactly? The team has to make that decision for itself. Your first step in building a high-performing team is to gain team on how it will measure high performance. Here are some thoughts to keep in mind as you guide your team in that process. A printed transcript of this episode is available by following the download link at https://www.leaderperfect.com/podcast.

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Array ( [id] => d024c6e6-25a1-11ea-91b5-2340c4e9648f [createdAt] => 2019-12-23T08:32:30.018-08:00 [updatedAt] => 2019-12-23T08:53:41.012-08:00 [title] => UYL1922 -- Motivation: The Power of Second Paychecks [pubdate] => 2019-12-24T03:00:00.000-08:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/d024c6e6-25a1-11ea-91b5-2340c4e9648f/image/uploads_2F1577117035684-tqtwd02tcw7-bdcfa83b000a5a8b4d3cb9d1d8ff9647_2FTitle%2BArt%2BEpisode%2B1922.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 22 [subtitle] => Intrinsic rewards can be viewed as the second paycheck people receive from being part of your company or organization. Here are five considerations which determine the size of that paycheck and its motivational power. [summary] =>

How Satisfied Are Your Workers with their Second Paycheck?

Studies have repeatedly shown that intrinsic motivations, not extrinsic ones, are the longest lasting in their impact. With an appropriate intrinsic paycheck, people often stay with an organization long after they have concluded that their extrinsic paycheck -- salary, bonuses, benefits, etc. -- is too small.

This episode looks at five intrinsic rewards which determine how motivated people will be to stay with your organization. These rewards have to do with why a person has chosen to be part of your organization rather than some others. If they are not finding satisfaction for that "why," they are already on a path toward disengagement or departure.

A transcript of this episode is available at https://www.leaderperfect.com/podcast.

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Array ( [id] => ed3f20de-1af0-11ea-b226-dba99d9291ed [createdAt] => 2019-12-09T18:01:06.288-08:00 [updatedAt] => 2019-12-09T19:22:12.895-08:00 [title] => UYL1921 -- 7 Keys for Creating Consensus [pubdate] => 2019-12-10T03:00:00.000-08:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/ed3f20de-1af0-11ea-b226-dba99d9291ed/image/uploads_2F1575948125451-so1bx5x6hyd-f3afd9178a8f04896d4770fa60c0cdcf_2FTitle%2BArt%2BEpisode%2B1921.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 21 [subtitle] => To unite people around a decision, leaders need to create consensus. Here are proven techniques for building consensus which serve every leader well. [summary] =>

Consensus-Building: A Constant Challenge for Leaders

Among other things, leaders are consensus builders. That’s part of their mandate to unite people around a course of action. Achieving consensus is not always an easy task. There are countless ways in which a leader’s effort at consensus-building can be blocked.

In this episode I lay out seven time-proven principles which leaders should keep in mind when working to forge a consensus. When these principles are followed carefully, the odds for building successful consensus are greatly enhanced. To download a printed copy of this episode, go to https://www.leaderperfect.com/podcast and click on the link to download scripts.

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Array ( [id] => 71263d82-0f8f-11ea-a046-83b8531fce79 [createdAt] => 2019-11-25T06:25:34.115-08:00 [updatedAt] => 2019-11-25T06:38:15.540-08:00 [title] => UYL1920 -- Gratitude: The Unheralded Leadership Trait [pubdate] => 2019-11-26T07:00:00.000-08:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/71263d82-0f8f-11ea-a046-83b8531fce79/image/uploads_2F1574690452187-ok8fjfn4tp-c29bfb10116137d7b5d996d18d8ba39f_2FTitle%2BArt%2BEpisode%2B1920.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => In the absence of gratitude -- genuine, deep gratitude -- we tend to become self-centered and resentful rather than grateful. And that self-centeredness undercuts great leadership. [summary] =>

Gratitude Safeguards Good Leadership

What are the most important leadership traits? Opinions on the subject are found in dozens of lists. But few of them include gratitude, which is unfortunate. Gratitude is the foundation for many vital attitudes and outlooks which make for great leadership. Gratitude promotes optimism, humility, and openness to others. It safeguards against resentment and bitterness, both deadly to good leadership. As this episode shows, gratitude is essential for leaders.

You can download a printed transcript of this episode at https://www.leaderperfect.com/podcast.

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Array ( [id] => a5012ac4-0632-11ea-b45a-078315c88491 [createdAt] => 2019-11-13T08:28:37.455-08:00 [updatedAt] => 2019-11-13T09:19:36.221-08:00 [title] => UYL1919 -- Develop a Coaching Culture [pubdate] => 2019-11-14T07:00:00.000-08:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/a5012ac4-0632-11ea-b45a-078315c88491/image/uploads_2F1573661779285-re48zat5zwg-974450a8870b68b8c39983eeb2da5731_2FTitle%2BArt%2BEpisode%2B1919.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 19 [subtitle] => More and more companies expect managers and leaders to practice a coaching and empowering style of leadership. Here are considerations which go into creating a coaching culture. [summary] =>

Leaders Who Coach

With the rise of empowerment styles of leadership, companies increasingly expect those who lead or manage to coach and mentor their people. Over the past 20 years I've helped a number of companies establish internal coaching or mentoring programs. And for several semesters I taught an MBA course on coaching skills for managers.

In this episode I offer an overview of how this emphasis on coaching has evolved and some of the differing approaches companies have taken in creating a coaching culture. For a printed transcript of this episode, follow the download link at https://www.leaderperfect.com/podcast.

The emphasis on having leaders who coach is a result of the evolutionary development of coaching, which began 30 years ago when executive coaching emerged as a sizable profession. Early on, external coaches were used almost exclusively by companies, and usually in an effort to salvage a manager whose career was tanking.

About the turn of the century, the pattern shifted, so that external coaches were engaged more often for developmental coaching of high-potential workers than for remedial coaching. This then set the stage for companies wanting to broaden the number of people in their organization who could benefit from coaching.

Since extending that benefit would be so expensive if the company relied on external coaches exclusively, interest quickly developed in building a culture of internal coaching, where leaders and managers were routinely coaching their people. This approach continues to expand and mature today. This episode provides an overview of that trend.

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Array ( [id] => d6fd0a1a-f9a9-11e9-8ac3-3f393c74558a [createdAt] => 2019-10-28T10:39:06.304-07:00 [updatedAt] => 2019-10-28T11:25:26.464-07:00 [title] => UYL1918 -- Stop Talking, Start Communicating [pubdate] => 2019-10-29T10:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/d6fd0a1a-f9a9-11e9-8ac3-3f393c74558a/image/uploads_2F1572283127408-a5n9syclwnh-7743be6c77d4935e7c167435a825bf37_2FTitle%2BArt%2BEpisode%2B1918.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 18 [subtitle] => What passes as communication is all too often merely conversation. Here are some hallmarks which set communication apart. [summary] =>

Leaders must fully understand the distinction between conversation and communication., Because leadership is so interpersonal in nature, almost everything a leader does involves communication, either directly or indirectly.

This episode lays the foundation for understanding what truly constitutes communication. It examines four communication processes and analyzes seven levels of communication. Download a transcript of this episode at https://www.leaderperfect.com/podcast.

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Array ( [id] => 0d1d8e04-ee82-11e9-8392-4b5e02b5a685 [createdAt] => 2019-10-14T05:56:34.457-07:00 [updatedAt] => 2019-10-14T12:03:25.094-07:00 [title] => UYL1917 -- Extraverts and Introverts: Not Always Who You Think They Are [pubdate] => 2019-10-15T04:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/0d1d8e04-ee82-11e9-8392-4b5e02b5a685/image/uploads_2F1571061228552-n5xls05wl69-f56883947ab9365fcb362c951ffa9e52_2FTitle%2BArt%2BEpisode%2B1917.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 17 [subtitle] => Leaders often misunderstand the differences between extraverts and introverts, because the two terms are so frequently misused in day-to-day conversation. [summary] =>

In day-to-day conversation, "extravert" and "introvert" are used in ways which do not accord with their strict psychological definition. Leaders and managers need to understand the genuine meaning of extraversion and introversion if they are to bring out the best in their people.

In this program Dr. Mike examines both the popular meaning of these words and their psychological meaning, then explores important considerations when leading a mixed team of extraverts and introverts. Download a transcript of this episode at https://www.LeaderPerfect.com/podcast/episodes.

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Array ( [id] => 5bc42a06-e33b-11e9-a49f-e3d06eb7bb8f [createdAt] => 2019-09-29T21:32:49.351-07:00 [updatedAt] => 2019-09-29T21:35:44.711-07:00 [title] => UYL1916 -- Values, Beliefs, and Motivation [pubdate] => 2019-10-01T07:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/5bc42a06-e33b-11e9-a49f-e3d06eb7bb8f/image/uploads_2F1569817836368-dhyv7tj5gnk-ebdbcecf92d47efe5b209b1006b83565_2FTitle%2BArt%2BEpisode%2B1916.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 16 [subtitle] => In motivating their people, leaders must go beyond merely uniting them around certain values. They must also shape people's beliefs about these values and the principles which they derive from this belief. [summary] =>

Motivation is rooted in values. We are not motivated to do something which has no value to us. Leaders must understand their people's values well enough to build motivation and inspiration off of them. Equally important, leaders must understand how what people believe about a given value determines  the principles they will use to implement that value.

This episode looks at what Dr. Mike calls the VBP molecule -- the values, beliefs, and principles at the heart of motivation. Download a transcript of this episode at https://www.leaderperfect.com/podcast/episodes.

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How much time do you spend every day in personal self-development? Do you make the excuse that your schedule is too full to make time for daily self-enrichment? Interestingly, some of the wealthiest entrepreneurs in the world -- people with unbelievably busy schedules -- devote two or three hours each day to expanding their knowledge and know-how. They are true lifelong learners.

This episode looks at their example and identifies three vital priorities for people who would make personal self-development a daily priority. A PDF transcript of this program can be downloaded at LeaderPerfect.com/podcast/episodes.

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Like everyone else, leaders have a life purpose, a unique calling. When they can uncover that purpose and orchestrate their leadership around it, they position themselves for levels of personal fulfillment not otherwise possible.

In this episode Mike offers practical exercises for identifying the underlying purpose of our lives and utilizing that knowledge as leaders. A transcript of this podcast is available at LeaderPerfect.com/podcast/episodes.

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We are born with personality. Character must be developed. And the quality of our character and our strength of character determine up to 85% of our success as leaders. Repeated studies over several decades have reached this conclusion.

In this episode we explore the linkage between character and leadership success. We examine the difference between personality and character and show why consistent character is more important for leaders today than ever before. A transcript of this program is available at https://www.LeaderPerfect/podcast/episodes.

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Historically, the concept of leadership began on ancient battlefields, where the leader had to be courageous, above all else. Courage is still the most vital leadership trait. Successful leaders, even those who are not particularly virtuous, must have the virtue of courage to attain their goals. This episode explores why leadership courage is essential, not just for those in life-or-death settings like battlefields, but even for leaders in the white-collar world of an office tower.

A PDF transcript of this episode is available at https://www.leaderperfect.com/podcasts/episodes.

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The fastest way for leaders to lose influence is to have their integrity called into question. Personal integrity is a paramount leadership virtue.

Unlike other leadership traits, integrity cannot be faked. The very pretense of faking it obliterates it. This episode examines the true meaning of integrity and the role of integrity in building trusted leadership. Download a PDF transcript of the podcast at https://www.leaderperfect.com/podcast/episodes.

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Array ( [id] => e854e7bc-a1e6-11e9-9912-233ea3a524e8 [createdAt] => 2019-07-08T18:14:32.380-07:00 [updatedAt] => 2019-07-08T19:26:34.528-07:00 [title] => UYL1910 -- The Motivational Power of Five Small Words [pubdate] => 2019-07-09T11:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/e854e7bc-a1e6-11e9-9912-233ea3a524e8/image/uploads_2F1562634712535-6whe1dgl8wp-36a3347b518f806f6e580d332da5d43a_2FTitle%2BArt%2BEpisode%2B1910.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 10 [subtitle] => Never Underestimate their Impact [summary] =>

Words are the leader's primary tool for motivating people.  The right words inspire. The wrong words discourage. Wise leadership maintains highly motivated teams by choosing words which pack clout, even small three-letter words.

In this episode, Dr. Mike Armour looks at five small words, terms which we use every day, and shows leaders how to harness them to great motivational advantage. Download a transcript of this episode at https://www,leaderperfect.com/podcast/episodes.  You can also contact Mike by means of a link on that same page.

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Array ( [id] => f8c9edea-939f-11e9-99df-cb09549d04ce [createdAt] => 2019-06-20T14:11:29.441-07:00 [updatedAt] => 2019-06-24T08:31:33.199-07:00 [title] => UYL2019 - Are You Denying Distrust a Foothold? [pubdate] => 2019-06-25T07:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/f8c9edea-939f-11e9-99df-cb09549d04ce/image/uploads_2F1561066434474-nsidpfsvw1-178cd48fbd6cdbfcff03126518cf09f7_2FTitle%2BArt%2BEpisode%2B1909.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 9 [subtitle] => Why Leaders Must Help People Feel Safe [summary] =>

For trust to prevail in an organization, leaders must help every worker feel safe. In this episode, leadership coach Dr. Mike Armour (www.LeaderPerfect.com) examines how feeling unsafe leads to anxiety and fear and how these culprits usher in distrust.

He also identifies a dozen signs of distrust. And he underscores the urgency of maintaining trust when managing change or reorganization.

You can download a copy of today's program at LeaderPerfect.com/podcast. The page also provides a link to contact Mike personally. 

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Array ( [id] => f02066c4-8ada-11e9-bb97-7f3af1c385fb [createdAt] => 2019-06-09T10:20:54.749-07:00 [updatedAt] => 2019-06-09T20:15:14.600-07:00 [title] => UYL1908 -- Clarifying Core Values [pubdate] => 2019-06-11T07:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/f02066c4-8ada-11e9-bb97-7f3af1c385fb/image/uploads_2F1560100878334-beia1923bo5-37392cd6a56971b72b4bc5ecc38b4b2e_2FUYL1908%2B--%2BClarifying%2BCore%2BValues.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 8 [subtitle] => The First Step in Visionary Leadership [summary] =>

Leaders are generally aware that they have a duty to articulate and promote their organization's core values. But identifying these values is often a challenge. That's because so many values are important to the organization. Which ones are core?

Complicating the issue, an organization's list of core values needs to be held to no more than seven values, preferably no more than five. Beyond that number, a list is too lengthy to be readily remembered. And people won't devote themselves to things which they can't easily remember.

Core values are vital to an organization. But not all vital values are core values. Some are strategic values. Others are operational values. This episode explores a method for identifying which vital values in an organization are indeed its core values. 

To download a PDF copy of today's podcast, go to www.LeaderPerfect.com/podcast. Choose this episode, then click on Download Scripts.

You can contact Dr. Mike's email contact is mike@LeaderPerfect.com.

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Array ( [id] => fef070d4-7f42-11e9-a62c-27156c535c1b [createdAt] => 2019-05-25T16:15:33.308-07:00 [updatedAt] => 2019-05-25T16:56:41.460-07:00 [title] => UYL1907 -- Building Worker Engagement on Your Team [pubdate] => 2019-05-27T22:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/fef070d4-7f42-11e9-a62c-27156c535c1b/image/uploads_2F1558825814349-xv5m0g8u76-8c839682d5c435657632949916aedbe4_2FTitle%2BArt%2BEpisode%2B1907.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 7 [subtitle] => A Roadmap for Leaders and Managers [summary] =>

What would it mean to your organization if you could increase worker engagement 20 per cent?

According to research done by Gallup, low worker engagement costs the global economy seven trillion dollars per year. While engagement is higher in North America than in many other parts of the world, only a third of American workers are truly engaged with their organization.

This does not mean that other workers are unproductive. They may indeed perform at an acceptable level. But they are somewhat indifferent toward the organization. They feel no particular passion for it, no great loyalty to it. It's just a place to earn a paycheck.

In today's podcast, Dr. Mike Armour provides a roadmap for turning this situation around. He offers practical advice on how leaders and managers can enhance worker engagement by pursuing four strategies.

First is to build connections with workers at a personal level. Second is to make collaborative communication between managers and workers commonplace. Third is to demonstrate caring commitment to workers individually and collectively. And fourth is to captivate workers with their leader's aspirations both for them and for the organization.

You can download a script of today's podcast at www.LeaderPerfect.com/podcast/.

Dr. Mike Armour is the managing principal of Strategic Leadership Development International in Dallas. Check out his broad array of leadership development services at www.LeaderPerfect.com.

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Array ( [id] => 881db904-747e-11e9-af9f-0782420e0d0a [createdAt] => 2019-05-11T23:24:00.972-07:00 [updatedAt] => 2019-05-13T18:31:57.140-07:00 [title] => UYL1906 -- Transformational Leaders [pubdate] => 2019-05-14T07:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/881db904-747e-11e9-af9f-0782420e0d0a/image/uploads_2F1557664405338-w81my9r2ime-31c07a24c787320cb39aebfa548d10da_2FTitle%2BArt%2BEpisode%2B1906.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 6 [subtitle] => Not Your Garden Variety Leadership [summary] =>

While all leadership strives for behavioral change, most leadership scenarios do not require a change in identity, as well. That’s what sets transformational leadership apart.

Transformational leaders succeed only by changing the organization’s sense of identity – its sense of who it is and what it may become. And this change is not purely marginal or peripheral. It’s substantive.

To accomplish what they aim for, transformational leaders must do more than merely fiddle around the edges of organizational identity. They must change it markedly, so much so that the new identity spins off new patterns of behavior. This is why I describe transformational leadership as not your garden-variety leadership.

To download a transcript of this episode, go to www.LeaderPerfect.com/podcast and click on the link to Download Scripts.

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Array ( [id] => 19ceda8c-499a-11e9-97f5-77fa0a740b96 [createdAt] => 2019-03-18T09:23:01.811-07:00 [updatedAt] => 2019-04-29T15:56:30.125-07:00 [title] => UYL1905 -- Three Pivotal Questions for Leaders [pubdate] => 2019-04-30T07:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/19ceda8c-499a-11e9-97f5-77fa0a740b96/image/uploads_2F1552947789345-lxir5e0onmo-64e6558afa164601edb47f44474cd3d1_2FTitle%2BArt%2BEpisode%2B1905.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 1905 [subtitle] => What Sets Leadership Apart [summary] =>

At some point in corporate history, the words "manager" and "leader" came to be used synonymously, as though  leadership and management are one and the same. They are not. Leadership is uniquely people-centric in a way that management may or may not be.

For example, we speak of managing people and leading people. We also speak of managing budgets and managing inventories. But we would never speak of leading a budget or leading an inventory. We only lead people.

As a leadership coach, I've developed three questions which allow me to quickly determine whether a new client is indeed a leader or is simply functioning as a manager, but calling it leadership.

In this episode I take you through those three pivotal questions and invite you to assess your own leadership performance in light of them.

For a printed copy of this episode, go to LeaderPerfect.com/podcast/. and click on the link to Download Scripts..

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Array ( [id] => d27119fa-3933-11e9-aad5-875c2c3b45ce [createdAt] => 2019-02-25T11:30:34.812-08:00 [updatedAt] => 2019-04-15T22:37:28.789-07:00 [title] => UYL1904 --How Lifelong Learning Helps Leaders Excel [pubdate] => 2019-04-16T07:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/d27119fa-3933-11e9-aad5-875c2c3b45ce/image/uploads_2F1555392458995-kl4zb98jeqb-5b638fec043c0a5f22c0670db0d24af0_2FTitle%2BArt%2BEpisode%2B1904.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 1901 [subtitle] => Four Traits Which Empower Their Success [summary] =>

Leadership is one of the oldest roles in human society. Even the most primitive village needed leaders to assign duties and settle disputes..

From that starting point to the modern world, every advance in human society and technology has required leaders to master new leadership skills and techniques. For leadership, the challenge to learn and adapt to change is never-ending.

Great leaders are lifelong learners. But true lifelong learning is more than merely learning new things over a lifetime. It is an intentional, purposeful, structured approach to personal self-development.

I've had the privilege of coaching dozens of leaders, managers, and entrepreneurs who exemplified what lifelong learning is all about. They embrace it. They embody it. They make it their way of life.

In this episode I focus on four traits which are common to these exceptional men and women. For a printed copy of today's program, go to www.LeaderPerfect.com/podcast/. Or contact me on the same page.

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Array ( [id] => 59b6f388-3936-11e9-a57a-33d5f2cc2f3a [createdAt] => 2019-02-25T11:48:40.750-08:00 [updatedAt] => 2019-03-18T16:55:58.492-07:00 [title] => UYL1903 -- Revisiting High-Touch Leadership [pubdate] => 2019-04-02T07:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/59b6f388-3936-11e9-a57a-33d5f2cc2f3a/image/uploads_2F1552945153800-ss9ohhhdm9a-da7873286a38522861e109c5a6b7d55b_2FTitle%2BArt%2BEpisode%2B1903.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 1903 [subtitle] => Why It's More Essential Than Ever [summary] =>

High-touch leadership promotes worker engagement in a day when pervasive technology can easily leave workers feeling disconnected from one another. Technology diminishes the number of human interactions necessary to get things done. And it replaces interpersonal conversation as the way to communicate and collaborate.

The resulting loss of interpersonal connection often leads to problems with worker engagement. Astute leaders and managers counter that tendency by relying on the high-touch strategies espoused by John Naisbitt in his 1982 best-seller Megatrends. He coined the phrase "high tech/high touch" as a catchy slogan to underscore the way that management should respond to a workplace permeated with technology.

Even though Naisbitt first called for high-touch leadership nearly four decades ago, there is even a stronger case for it today. In this episode we revisit his phrase "high tech/high touch" and underscore the urgency of applying high-touch leadership, not merely in a high-tech workplace, but anywhere that worker engagement is weak.

If you would like a printed version of this podcast, use the following link to download a PDF transcript of the program.

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Array ( [id] => 3c60411e-3930-11e9-8474-9ba3a6becd9d [createdAt] => 2019-02-25T11:04:54.552-08:00 [updatedAt] => 2019-03-18T15:12:12.240-07:00 [title] => UYL1902 -- Surprised by the Impact of Leadership [pubdate] => 2019-03-19T07:00:00.000-07:00 [author] => Mike Armour & C-Suite Radio [imageFile] => https://megaphone.imgix.net/podcasts/3c60411e-3930-11e9-8474-9ba3a6becd9d/image/uploads_2F1552947127805-nyatekpkrcp-c344f858f8f07d4238805ec1292983c3_2FTitle%2BArt%2BEpisode%2B1902.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 1902 [subtitle] => The Story behind this Podcast [summary] =>

While still a teenager, from a family of very modest means, I discovered that leadership was a way to have impact on the world around me, even without the personal advantage of wealth, social prestige, or political influence. That discovery ignited a passion for leadership in me. And it set my life on a trajectory which I've followed for decades.

Now, I'm devoting the later chapters of my life to helping others find their own passion for leadership. This episode outlines how I hope to use this podcast to advance that dream. My goal is to make this podcast a regular source of encouragement, enlightenment, and enrichment as you upsize your leadership.

To learn more about how I help leaders enhance their impact check out my website at LeaderPerfect.com.. If you would like a transcript of today's podcast, you can download a PDF copy of this episode.

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Wherever you are in leadership, whatever your role, Upsize Your Leadership gives you tools and insights to scale new heights as a leader. Your host Dr. Mike Armour, himself a veteran leader and long-time leadership specialist, shares the wisdom which he has gathered from a lifetime of experience in demanding management and executive positions. He plans every episode to take you one step closer to your full leadership potential.

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