Manage Self, Lead Others: Emotional Intelligence and Leadership for Managers

Poor meeting management comes up so frequently as a workplace bugbear that Nina Sunday designed and leads a Managing Meetings workshop including meeting agenda best practice, how to chair a meeting and proactive minute-taking.           

This is a bonus episode from the Training Unleashed podcast show with host, Evan Hackel, interviewing guest, Nina Sunday, about leading effective meetings.                                

Evan Hackel asked Nina Sunday in-depth questions about meeting best practices, extracting gems from Nina’s experiences leading workshops inside organizations to improve meeting behavior.

View video of this episode at:

YouTube: https://youtu.be/0ATgXXkDZHY

Training Unleashed podcast video: Trainingunleashed.net

https://www.trainingunleashed.net/unleashing-meeting-mastery-with-nina-sunday/

View all Manage Self, Lead Others video episodes on YouTube HERE:

https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1

TALKING POINTS

[3:15] Why are meetings unenjoyable?

[3:50] What’s the biggest bugbear? No agenda or agenda arrives at the meeting!

[4:30] What simple things can people do to make their meetings better?·      

Agenda

Phased attendance – everybody at start, then people peel away no longer relevant or required

[5:33] Don’t multitask. Have separate: ·      

1. Meeting owner and Discussion Leader·      
2. Chairperson ·      
3. Minute-taker – be proactive; monitor and be proactive re who will do what by when

[9:13]  What’s the difference between the Chair and Discussion Leader?

[12:40] Stand-up meetings.

[14:04] Case study of dysfunctional meetings behavior.

[22:34]  What’s your best tip to share?

Agenda with 3 columns . . .

Listen to all audio episodes of Manage Self, Lead Others on

your favourite app HERE: https://link.chtbl.com/-MXiwEWK

View the video version on YouTube:

https://youtu.be/0ATgXXkDZHY?si=zc0PM8HuHYdbDFNX

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make

a comment, subscribe to Nina’s newsletter, “Second Curve Thinking”.

To subscribe to Nina Sunday’s personal blog

go to https://www.brainpowertraining.com.au/

and scroll to bottom of the page to register.

To learn more about face-to-face training

programs with Nina Sunday or one of her experienced Facilitators from

Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday’s speaker site for

global speaking bookings visit: https://www.ninasunday.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Industry expert on M&A, Dave Musson is Managing Director Oceania of Aspen Tech in Australia and a strong Information Technology professional. Having led

many teams over the last 30 years in merger and acquisition activities

and transfer, in this episode, Dave explores how a leader navigates the

path of leading a team as a new corporate owner comes on board with different

expectations.

How does that play out for customers, especially when the value proposition might be changing?

Here’s the link to the video version on YouTube:

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make

a comment, subscribe to Nina’s newsletter, “Second Curve Thinking”.

To subscribe to Nina Sunday’s personal blog

go to https://www.brainpowertraining.com.au/

and scroll to bottom of the page to register.

To learn more about face-to-face training

programs with Nina Sunday or one of her experienced Facilitators from

Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday’s speaker site for

global speaking bookings visit: https://www.ninasunday.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Self-leadership is the practice of intentionally influencing your thinking and feeling towards your objectives. To influence your thinking and feeling you have to become aware of the thoughts and feelings you’re having and drive those thoughts and feelings towards your objectives with intentionality. And that makes you the driver of your life rather than the passenger.

Here’s the link to the video version on YouTube:

https://youtu.be/WnpfhnoJPxA

Andrew Bryant opens with, “Whenever I teach feedback, the question comes, “But what if the person doesn’t take the feedback? They get defensive or they get aggressive, they deflect?” Then we have to have a crucial conversation which is feedback on their ability to take feedback.

And a crucial conversation is, “Hey, we had a conversation about this. There was an agreement for a change of behavior. That behavior hasn’t happened. Your choices are your choices, but you choose to be part of this team, this organization, this family; and if those behaviors continue, they are not tenable with everybody.”

ABOUT ANDREW BRYANT

Andrew Bryant, founder of self-leadership, international speaker and leadership coach, is author of 3 books on self-leadership, including his most recent, “The New Leadership Playbook: Being human whilst successfully delivering accelerated results.” Andrew Bryant’s work is referenced in over 140 papers and PhD dissertations.

To contact Andrew Bryant, visit: https://www.selfleadership.com/

Download a preview from Andrew Bryant’s book at https://www.selfleadership.com/playbook-free-chapter

ABOUT PODCAST HOST, NINA SUNDAY

“Download Nina Sunday’s book a free chapter

titled, Lead From The Front, an insightful deep dive into effective

leadership.

1.   Why “People Don’t Quit Companies; They Quit Managers.”

2.   The 8 Good Behaviors of a Manager.

3.   Lead From the Front to Motivate Your Team.

Grab your free PDF here:

< https://www.ninasunday.com/workplace-wisdom-lead-from-the-front >

===

To learn more about Nina Sunday’s face-to-face and live online training programs in People Skills, visit < https://www.brainpowertraining.com.au/signature-programs/ >

===

OPPORTUNITY

Nina helps people launch their own podcast or be noticed and invited as a podcast guest. I

help you master interview and on-camera skills, and elevate your Executive Presence online.

If you want me to unpack your current uniqueness and review your Authority Positioning to see how you can better stand out, you can grab a convenient time here

< https://www.brainpowertraining.com.au/calendar/ >

Learn more about your ad choices. Visit megaphone.fm/adchoices

How do we deal with conflict? How do we build trust? How do we get rid of dysfunctional behaviors in a team? How do we build a sense of unity and community when the company works in silos?

Here’s the link to the video version on YouTube:

https://youtu.be/uRfmpAd8cW8

Ask yourselves, “Is it them, or is it how we’re feeding them the information? Do they feel like they’re not trusted? Are our expectations not clear?”

You can say to them, “These are the expectations that we had of you when you came into this position. This is what we’re observing. Can you explain to me why you agreed to these behaviors but now are not demonstrating them in this environment?”

TALKING POINTS

[5:31] You can’t trust people you don’t know and if you don’t know them and know the way they work, the way they think, then you can’t work well together. Teaching people how to build trust is an initial thing.

[7:05] It’s not the person, it’s just something they’ve got into the habit of doing and maybe they need to get out of that habit.

[9.30] We all have bad habits, but there’s one right now that’s driving us crazy and we need to talk about it.

[15:42] You can have a third person in the conversation, an observer who doesn’t participate. And when we’re going to talk about something that’s really tough, hen it might be good to have somebody there witnessing it.

[18:19] I’m trying to build better people, I’m trying to build better teams and I’m trying to teach leaders how to build those teams by having the conversations that need to be had without people feeling like they’re being demeaned or disrespected.

[19:00] It’s really good to turn up at a meeting where there’s a chance of conflict with your notepad and things that you need to say. And when they say, “These are some of my reasons”, then you write them down. Say, “So let me just capture that.”

[20:00] What sort of biases should someone self-reflect to check if they’re operating under a false bias?

[22:44] Finding team players versus kingdom builders.

[23:00} Find colleagues who can coach each other. The wisdom we need is usually already in the organization. We just don’t know each other well enough to be able to trust each other with our problems.  

ABOUT LISA McINNES-SMITH

Lisa McInnes-Smith is in the top echelon of corporate speakers, having presented live to more than 2½ million people across 30 countries.

The first Australian inducted into the International Speaker Hall of Fame, Lisa is a TEDx Melbourne speaker. Her presentation is called “Winning Words: the phrases that pay”.

CONTACT:

Website: https://www.lisaspeaks.com/

LinkedIn: https://www.linkedin.com/in/lisaspeaks/

ABOUT PODCAST HOST, NINA SUNDAY

To learn more about training programs in your workplace with Nina Sunday (or one of her experienced Facilitators from Brainpower Training Pty Ltd) in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday’s speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

To subscribe to Nina Sunday’s personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of page to register.

SERVICE OFFER

Are you an expert looking to establish yourself as a thought leader by showcasing your expertise on camera with a professional video conversation with an experienced interviewer?

Use an interview video for a job application, to embed on your website, or publish on one of our podcasts.

Nina Sunday’s talent is highlighting her guests’ strengths, helping them shine and present their best selves. Here’s my calendar to book a free discovery session.

https://www.brainpowertraining.com.au/calendar/ or email for details.

Learn more about your ad choices. Visit megaphone.fm/adchoices

Tune in to find out what you could – or should – be using with marketing automation and the customer journey. Pete Romano developed the Segwik CRM designed for automated marketing for complex sales, onboarding and customer management.

Go to . . . https://segwik.com/ninasunday . . . (for listener discount and to schedule a demo) for a CRM tool for:

– scheduling appointments

– managing client follow-ups

– handling customer queries

. . . . . and more

Here’s the link to the video version on YouTube:

https://youtu.be/oWj9luf0Hgc

If you start at the customer journey entry point and work your way to scheduling a meeting, what do you say when you call them back?

What is the email sequence to use as a drip campaign?

What does the sales meeting look like?

What does the agenda of that sales meeting look like?

If they’re ready to go, what does onboarding look like?

And then when they’re on board, what does the project management look like?

CONTACT PETE ROMANO

https://segwik.com/ninasunday

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make a comment, subscribe to Nina’s newsletter, “Second Curve Thinking”.

To subscribe to Nina Sunday’s personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register.

To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday’s speaker site for global speaking bookings visit: https://www.ninasunday.com/

===

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Most startups fail not because of a bad product, poor timing, or mismanaged cash, but because of people problems: conflicts over strategy, decision-making, and team culture.

Martin Gonzalez co-authored ”The Bonfire Moment” with Josh Yellin; the book launches today. Get it here: https://www.bonfiremoment.com/

View the video version on Spotify or HERE: https://youtu.be/C3wWCPEKNA0

Even the smartest entrepreneurs have been derailed by soft problems:

• How do you fire a loyal friend who’s not up to par?
• How do you motivate your team to give their all?
• What happens when egos and emotions overpower facts and reason?

===

7 key strategies are cornerstones of The Bonfire Moment feedback structure:

1 Treat people like volunteers

2 Protect the team from distractions

3 Invite disagreement

4 Minimize unnecessary micromanagement

5 Preserve interpersonal equity

6 Keep pace with expertise

7 Overcome discouragement

===

4 TRAPS –

The trap of Speed

The trap of the Inner Circle

The trap of the Maverick Mindset

The trap of Confidence

Why maverick ideas can lead startups into trouble?

 What are the 6 most common maverick beliefs?

1. The myth of equal equity: Co-founders should receive equal equity in return for equal commitment and equal contributions.

2. The myth of shared command: Power and decision-making should be shared equally among cofounders.

 3. The myth of scaling without hierarchy: Layers of management should be avoided as the company grows, because they create bureaucracy and slow progress.

4. The myth of structural harmony: Disputes between functional roles represent a failure point that should be fixed.

5. The myth of conflict-free growth:

A strong culture should be able to minimize or even prevent all interpersonal conflict, even as the team grows.

6. The myth of sustained heroics:

Heroic extra effort is necessary for the long haul, not just during the startup’s earliest months.

The Bonfire Moment has proven effective with hundreds of teams of all sizes around the world—from the smallest startups to large organizations—significantly improving their cohesion, focus and effectiveness.

Now this book teaches leaders the principles behind The Bonfire Moment and how to run the workshop on their own. It’s ideal for anyone who needs a committed and resilient team to achieve big goals.

LINKS:

To access assessments:

https://assessments.bonfiremoment.com/request-assessment

Effective Founders Project report:

https://blog.google/outreach-initiatives/entrepreneurs/effective-founders-project/

ABOUT MARTIN GONZALEZ

Contact Martin: https://www.linkedin.com/in/martinjosegonzalez/

Martin Gonzalez is co-founder with Josh Yellin of Google’s Effective Founders Project, a global research program using people analytics to uncover what makes the best startup ‘’founders’’? succeed.

A frequent lecturer at Stanford, Wharton and INSEAD  on organization design and people analytics, Martin has been at Google for 10 years and currently is a principal of organization and talent development, shaping team culture.

Qualified in organizational psychology and behavioral science at Columbia University and London School of Economics, Martin co-authored with Joshua Yellin the brand new book, The Bonfire Moment.

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make a comment, subscribe to Nina’s newsletter, “Second Curve Thinking”.

To subscribe to Nina Sunday’s personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register.

To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday’s speaker site for global speaking bookings visit: https://www.ninasunday.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep131 – INC. magazine ranked our guest, Chris Dyer, as the number one leadership speaker on culture. Author of “The Power Power of Company Culture” – https://amzn.to/44wxa06 – and former founder CEO of People2G. His companies consistently were named a Best Place to Work. Implementing Chris Dyer’s 7 Pillar strategy enables countless companies to unlock productivity, performance and profits.

View the video version on Youtube:

https://youtu.be/j8O6Jyr2Unc?si=BfZVqd_ZyrIvC9XA

1 Transparency

2 Positivity

3 Measurement

4 Acknowledgement

5 Uniqueness

6 Listening

7 Mistakes

SUMMARY

Chris Dyer highlights the importance of understanding personality profiles, such as the DISC profile, in improving team dynamics and resolving conflicts.

Dyer emphasizes the significance of positivity, citing examples of personal experiences and lessons learned from authors like Shonda Rhimes.

He also touches on the concept of appreciative inquiry focusing on identifying strengths within teams rather than dwelling on weaknesses.

Dyer underscores the need for organizations to measure what truly matters to their business and shares strategies for enhancing customer satisfaction scores.

He stresses the value of acknowledging mistakes as learning opportunities and fostering a culture where employees feel empowered to innovate.

Additionally, Dyer discusses the role of active listening in effective leadership and offers insights into managing change within organizations.

He addresses the challenges of influencing senior leaders and highlights the importance of taking calculated risks to drive cultural transformation.

Throughout the discussion, Dyer emphasizes the significance of aligning organizational culture with performance and profitability goals.

ABOUT CHRIS DYER

Chris Dyer was ranked #5 on the LeadersHum Power List, was named a Top 40 Change Management Guru and a Top 50 Global Thought Leader. His leadership podcast is among the top 50 globally. His speaking engagements are known for their transformative impact, blending insightful candor, humor, and effective strategies like his 7 Pillar Strategy.

Contact: https://chrisdyer.com/

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make a comment, subscribe to Nina’s newsletter, “Second Curve Thinking”.

To subscribe to Nina Sunday’s personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register.

To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday’s speaker site visit: https://www.ninasunday.com/

You can request a proposal for Nina Sunday to speak at your conference Australia Pacific and globally on either:

• Psychological Safety, and Psychosocial Hazards To Avoid
• Rookie Mistakes New Leaders Make
• Second Curve Thinking: Change Before You Have To

About Nina Sunday’s SPEED READING ACADEMY

Under pressure to get through tons of reading that just keeps pouring in?

Are you a ‘knowledge worker’ having to read reports or keep up to date with changing information in your industry, (legislation changes, product knowledge); or a student with too much to read in the time available?

Go to https://www.brainpowertraining.com/go

Use promo code NINASUNDAY for 50% off.

How To double or triple (or better) your reading rate or better WithOUT loss of comprehension. 6 x self-paced, step-by-step modules over 2 hours 30 minutes.

Learn more about your ad choices. Visit megaphone.fm/adchoices

Marketing expert, International keynoter, TEDx speaker, Gina Balarin is author of “The Secret Army: Leadership Marketing and the Power of People”.

Experience our episodes in a whole new way—watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release.

SOUNDBITES

[2:57] “What do you mean, treat them as human beings? What’s NOT treating them as a human being?”

[4:33] “What is the problem? The attitude of a manager – “I’m paying you to do the job you’re paid to do; you don’t need to know the big picture”?

[5:16] It’s up to a manager to shine a light on a sense of progress, “Last year, you could only do this, but now look what you’re doing!”

[7:14] “Why do people buy things?”

[8:57] “What story turns a prospect into a customer?”

[11:12] “Origin stories . . . Is it more important for team members working in the business vs. with prospects to turn them into customers?”

[13:08] “When you talk about managers inviting team members to tell stories and managers capturing stories, have you any advice for our listeners?”

[16:50] Nina: Asks why senior managers don’t tell more stories.

[16:53] Fear and ignorance might prevent senior managers from storytelling. Leaders often rely on logic and numbers, though storytelling is powerful.

[17:28] Nina: Highlights that decisions are often made emotionally, not just logically.

[17:44] Gina: Explains how senior leaders focus on stats and profits, often undervaluing storytelling. Successful case studies mix facts with narrative.

[18:16] Nina: Asks for a one-minute example story.

[18:21] Gina: Shares a story about process improvement in a company, illustrating the importance of blending numbers with human stories.

[19:34] Gina: Emphasizes the importance of starting with numbers and weaving them into a story for impact.

[20:06] Nina: Asks for suggestions on using content creation as a team-building exercise.

[20:15] Gina: Shares a story about creating a collaborative project, “Recipes for Customer Success,” which brought a team together creatively.

[21:26] Gina: Explains how metaphor and creativity made the project engaging, using icons like spoons and ladles instead of traditional visuals.

[22:08] Nina: Adds the idea of using a metaphor like a river cruise to connect case studies.

[22:23] Gina: Highlights the value of integrating customer success stories into every piece of communication, from testimonials to case studies.

[22:49] Nina: Mentions the potential of showcasing customer stories on a company website.

[22:54] Gina: Confirms the importance of displaying customer success stories across all communication channels to build trust and credibility.

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ABOUT GINA BALARIN

• Master’s Management Communication
• Fellow – Chartered Institute of Marketing
• Fellow – Australian Marketing Institute
• Certified Practicing Marketer

For a FREE chapter from “The Secret Army: Leadership, Marketing and the Power of People”.

https://www.verballistics.com.au/

LinkedIn: https://www.linkedin.com/in/ginabalarin/

===

ABOUT PODCAST HOST, NINA SUNDAY

Download Nina Sunday’s book a free chapter titled, “Lead From The Front”, an insightful deep dive into effective leadership.

1.   Why “People Don’t Quit Companies; They Quit Managers.”

2.   The 8 Good Behaviors of a Manager.

3.   Lead From the Front to Motivate Your Team.

Get your free PDF here < https://www.ninasunday.com/workplace-wisdom-lead-from-the-front >

===

Learn more about Nina Sunday’s in-person and live online training programs visit: https://www.brainpowertraining.com.au/signature-programs/

===

Nina helps people launch their own podcast or be invited as a podcast guest.

“I help you master interview and on-camera skills, to elevate your Executive Presence online.

If you want me to unpack your uniqueness and review your Authority Positioning and better stand out, you can grab a convenient time here

< https://www.brainpowertraining.com.au/calendar/ >

Learn more about your ad choices. Visit megaphone.fm/adchoices

Neuropsychology demonstrates that the human brain cannot ignore a question. Questions activate the relevant parts of the brain to provide relevant answers. The trick is to know what questions to ask!

Here’s the link to the video version on YouTube:

https://youtu.be/qu8xkdnoyXc

Author of The Integrative Brain, my guest is Sonia Jeantet who developed the Integrative Leader model, leveraging the full potential of one’s thinking abilities through wholebrain thinking.

[9:00] An integrative leader is going to take a look at the business. It’s almost like, if you were doing a body scan and you were trying to see like, well, what parts of is, is my head healthy, is my heart healthy, is my stomach healthy?

Start wherever you want to start. Ideally, you start in the left brain because that’s where it requires more of the analytical part.

And so you basically say like, so what business are we in?

What is it that we really do here?

What is it that we really are known for?

Is that still relevant today?

And then the next one would be to go to the right brain and try something else is going to the why. And basically, it’s the understand, why are we doing this?

Why are we using this technology?

Why are we in a specific market?

Why?

Why would . . .?

Why do our . . . ?

e.g. why do our clients use our products?

Why do they use our services?

So then at that point in time, you sort of the overall bigger picture of the business.

Now, let’s go into how . . .

How would we implement it?

return on uh implementation

who should be involved with this,

who, who are, who should be on the project,

who are our clients,

who do we need to interact with in order to make this happen?

And then stepping outside of that into the bigger picture, taking all four quadrants into consideration is so based on all of that,

Where are we? Are we at the beginning phase? Are we at the end of a particular era?

Do we need to start thinking about doing something differently?

And then the last one is so when do we do this?

When do we launch, when do we make this happen?

ABOUT SONIA JEANTET

Sonia Jeantet is Founder of Cima Executive Development, a coaching and consulting firm in Southern California. Sonia has been an international master personal and executive coach with Fortune 500 companies, and a Fortune 100 sales executive with Hewlett-Packard and Digital Equipment Corporation. Having coached more than 400 senior executives to grow and sustain profitable results, Sonia Jeantet is author of The Integrative Leader.

• Contact: cimaed.com

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make

a comment, subscribe to Nina’s newsletter, “Second Curve Thinking”.

To subscribe to Nina Sunday’s personal blog

go to https://www.brainpowertraining.com.au/

and scroll to bottom of the page to register.

To learn more about face-to-face training

programs with Nina Sunday or one of her experienced Facilitators from

Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday’s speaker site for

global speaking bookings visit: https://www.ninasunday.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices