What if the key to being a better negotiator was as simple as tapping into your inner child? There are a number of areas where adults could learn a thing or two from observing children’s natural negotiation prowess. Sound crazy? What if I told you that experts suggest kids are highly skilled negotiators? A study out of Sweden found that children as young as 2 years old negotiated with clear purpose in their play, showed definite problem-solving strategies, and made genuine efforts to understand their friends’ perspectives.
Can you say the same about your negotiation skills? Particularly around the issue of empathy. The ability to truly put oneself in the shoes of the other party, seeking to understand their position and needs, looking to find creative solutions for everyone, is a foundational cornerstone of effective negotiating, but often missing in our approach.
It’s worth exploring a few of these areas where children shine to remind ourselves of some basic negotiation skills that we unlearned somewhere along the way.
Get Curious
As is obvious to any parent or anyone who’s spent more than a few minutes with a child, children ask ‘why.’ Often. They have natural curiosity and aren’t afraid to keep asking ‘why’ until they get an answer that satisfies. Few adults do the same. How about you? That failure to stay curious adversely impacts on your ability to negotiate effectively.
Digging deep to uncover your why in a negotiation will enhance your ability to influence and persuade. Likewise, seasoned negotiators know the value in considering the deep why driving the other party. Often it’s those hidden, unstated (and sometimes unconscious) needs that really drive a negotiation. Like an iceberg, the stated needs are just the tip visible above the waterline. The bulk, however, lies hidden under the surface. It takes curiosity to discover those driving needs.
Getting curious also leads to getting intentional about asking powerful questions—an essential skill for a masterful negotiator. Contrary to popular belief, the person talking the loudest and longest in a negotiation isn’t winning. In fact, a good rule of thumb is to stop talking if you find that you’re dominating the conversation. Active listening and provocative, targeted questions will go much further in finding creative solutions and securing better buy-in.
Ask, Ask, Ask
Children ask for what they want … over and over again. And children don’t just ask for what they believe is likely to be given, but rather, ask for what they desire regardless of expected outcomes. They ask for more, expect more, and as a result get more. Studies support this approach. People who set higher aspiration levels for themselves tend to get more. Similarly, people who anchor expectations higher (or lower as the case may be) are more likely to get better results.
At some point in life, however, that openness to ask for what we want gets conditioned out ofu us. Fear of the word ‘no,’ fear of rejection, fear of perceived failure, and fear of the unknown inhibit our natural childhood tendencies. It’s a shame. Asking for what you want is critical to negotiating success (both personally and professionally).
One of the key reasons adults (and women in particular) don’t get what they want in life is that they don’t ask. Studies suggest that over 60% of men presented with a starting salary offer will ask for more as compared to only 7% of women. Taking those numbers, 40% of men and a staggering 93% of women are not even asking for more.
Are you asking for what you want and deserve?
Sitting back and waiting to be recognized, rewarded, or given what you want is rarely a recipe for success. Expecting others to read your mind and intuit your needs is similarly a bad strategy. It’s a worthwhile exercise to ask yourself what ‘asks’ you’ve been shying away from in daily life. And then make a decision to invoke your inner child to ask for more, expect more, and get more.
Don’t Take No for an Answer
Most adults stop negotiating when they hear the word ‘no.’ They assume it signals the end of the discussion. Some negotiation experts, however, assert that ‘no’ is the start of a negotiation, as without some point of contention there is nothing to negotiate about. Interestingly, most children intuitively subscribe to the latter theory. Hearing the word ‘no’ rarely stops them as is evident in candy or toy stores around the world.
Walking away from a ‘no’ is often a sign of conflict aversion. However, what if you reframed how you thought of conflict? What if instead of contemplating misguided dictionary definitions such as “fight, battle, war, competition, incompatible goals, antagonistic state, clash, disagreement”, etc., you chose instead to view conflict as an opportunity for growth, new ideas and alternatives? That reframe makes it easier to step into an assertive mindset and continue to move past the ‘no’ until the issue has been exhaustively explored for creative win-win solutions.
Consider the ‘When’
Timing is everything. Children know this intuitively. You likely remember a time when you waited until your mom or dad was in a good mood before asking for that special something, instinctively trying to stack the odds in your favour. And yet, we forget to apply this same skill as adults, when the stakes are higher. One key part of the preparation for any negotiation is determining the most strategically advantageous timing for the negotiation.
Consider the ‘Who’
Children seem to have an instinct for knowing who is most likely to grant what they want. Whether it’s Mom, Dad, Grandma, Grandpa, a sibling, teacher, or otherwise. They know who to ask, who they want ‘in the room’ and who they can play off each other. They also seem to have intuitively mastered the art of knowing ‘who’ to show up as for a given request i.e., the charmer versus the wounded versus the tantrum-thrower. And they usually build rapport naturally, finding ways to establish connection.
As adults, we could learn much from the children in our lives when it comes to the importance of considering the ‘who.’ Deciding, with intention, who you choose to show up as in a negotiation is critical. And it is a choice. Deciding who ought to be involved (or not) in a negotiation is also key, but sadly too often overlooked. Doing the prep work in advance, to know who is on the other side of the proverbial table will pay big dividends. Skilled negotiators will tailor their approach to ensure the right person gets the right message in the right way.
Think Outside the Box
Flexibility is a critical quality for effective negotiation. Rigid attachment to a particular outcome is one of the deadly sins of negotiation. Children are uninhibited enough to unapologetically bring creativity to the table. This creativity allows for expanded opportunities for better solutions, with better buy-in and better relationships. Do you bring creativity to the table when you negotiate?
Final Thoughts
It may give some solace to remember that negotiating is something inherently instinctual and we’ve been doing it since childhood, when we arguably had little, if any, authority to wield. It’s ironic that the way to move forward to become a better negotiator is to move backward to recall your innate, but forgotten skills.
- How to Get & Use Power in Negotiations - January 3, 2025
- How to Negotiate With Angry People - January 2, 2025
- How to Invoke Your Inner Child to Negotiate Better - January 1, 2025