C-Suite Network™

Daniel T. Bloom SPHR, Six Sigma Black Belt

Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development.

From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes.

Danny Valenzuela

In his book, A Taste of Leadership™, Danny Valenzuela offers a taste of some fundamental practices of leadership and becoming an effective leader. These principles can be especially valuable to new, aspiring, and experienced leaders.

The book offers a taste of his ideas, experiences, readings, and observations on the subject of leadership, coaching, and life. It offers valuable thoughts, insights, ideas, and some tools on leadership that can be useful in improving employees, organizations and ourselves.

Utilizing more than forty years in leadership positions in local, county, and state government, non-profits, and the private sector; he offers his thoughts on what we can do to enhance our leadership skills. Topics like overcoming our gremlin, effective communication, dealing with ambiguity, developing our legacy, emotional intelligence and the greatest gift we can give ourselves help make us authentic leaders.

Cathy Fyock

Your life’s work is too important to simply begrudge and endure.

A business parable for the ages, Hallelujah! will help you to “hear the music” at work and to believe in the dignity of life’s labors. When Susan is unexpectedly promoted to store manager, productivity falls, tension rises, and the best employees begin to leave. Soon, Susan becomes bitter and cynical about the job she used to love. But when Susan takes a friend’s suggestion and joins a local choir, she learns more about compassion, humility, and everyday grace—and she begins to transform her job into a place of purposeful work. Hallelujah An Anthem for Purposeful Work takes business parables in a different and beautiful direction. The main narrative is driven by believable characters, simple presentation, and situations that anyone could realistically encounter. The narrative is wrapped up by a series of Testaments, or statements of principle aimed at helping readers to bring purpose into their own work and lives.

The parable, while a fictional story, is based on the leadership lessons exhibited in a very real church choir based in Louisville, KY. The Chancel Choir at Christ Church United Methodist, led by Dan Stokes, practices the lessons in Hallelujah! each week.

Gloria Petersen

Gloria Petersen’s “Seven Steps to Impressive Greetings and Confident Interactions” offers proven strategies to make your next interaction the first step toward one of many successful business relationships. You career depends on confident first impressions, clear communication, a secure grasp of business etiquette and protocol, personal charisma, and social intelligence. So whether you’re simply interested in presenting yourself better in work and social settings or your career depends on it, Gloria will help you create a powerful personal presence. The book’s objectives are to help you develop your communication skills, master confident interactions, and give you the conversational skill sets to guide you through everything from simple interviews to high-profile meetings.

David Brooks

With the wisdom, humor, curiosity, and sharp insights that have brought millions of readers to his New York Times column and his previous bestsellers, David Brooks has consistently illuminated our daily lives in surprising and original ways. In The Social Animal, he explored the neuroscience of human connection and how we can flourish together. Now, in The Road to Character, he focuses on the deeper values that should inform our lives. Responding to what he calls the culture of the Big Me, which emphasizes external success, Brooks challenges us, and himself, to rebalance the scales between our “résumé virtues”—achieving wealth, fame, and status—and our “eulogy virtues,” those that exist at the core of our being: kindness, bravery, honesty, or faithfulness, focusing on what kind of relationships we have formed.

Looking to some of the world’s greatest thinkers and inspiring leaders, Brooks explores how, through internal struggle and a sense of their own limitations, they have built a strong inner character. Labor activist Frances Perkins understood the need to suppress parts of herself so that she could be an instrument in a larger cause. Dwight Eisenhower organized his life not around impulsive self-expression but considered self-restraint. Dorothy Day, a devout Catholic convert and champion of the poor, learned as a young woman the vocabulary of simplicity and surrender. Civil rights pioneers A. Philip Randolph and Bayard Rustin learned reticence and the logic of self-discipline, the need to distrust oneself even while waging a noble crusade.

Blending psychology, politics, spirituality, and confessional, The Road to Character provides an opportunity for us to rethink our priorities, and strive to build rich inner lives marked by humility and moral depth.

Gloria Petersen

Gloria Petersen’s “Seven Steps to Impressive Greetings and Confident Interactions” offers proven strategies to make your next interaction the first step toward one of many successful business relationships. You career depends on confident first impressions, clear communication, a secure grasp of business etiquette and protocol, personal charisma, and social intelligence. So whether you’re simply interested in presenting yourself better in work and social settings or your career depends on it, Gloria will help you create a powerful personal presence. The book’s objectives are to help you develop your communication skills, master confident interactions, and give you the conversational skill sets to guide you through everything from simple interviews to high-profile meetings.

Annette SImmons

Whoever Tells the Best Story Wins!

Tell it to sell it! Help your customers make your story their story. Learn six kinds of stories to tell from four reliable sources of stories.

How to find and tell stories that
• Win trust
• Win curiosity
• Win the sale
• Win the day

New second edition is updated with cool examples of storytelling from other industries and an Appendix on how to run your own storytelling training.

Amy Florian

“No Longer Awkward” is the definitive guidebook for professionals who want long-term relationships with their clients. Inevitably, those clients face divorce, aging, death, dementia, retirement, terminal illness, and other life changes. Yet professionals are never taught what to do and say to truly support them. And their clients will switch until they find someone who can. Avoid the well-intentioned mistakes most people make. Gain effective skills and protocols to guide clients through these tough times in ways that others can’t because they don’t know how. Find out what to write in condolence cards for different situations, what books to recommend, and what your clients wish you would do and say. Set yourself apart in ways that make a difference. Learn to do the right thing when your clients need it most, and you will also build life-time loyalty and referrals.

Betsy B Muller

Have you wondered if you have enough energy and clarity to get your to-do list completed with skill, quality and ease? Energy Makeover is a book about actively co-creating our own personal evolution by liberal doses of self-effort. It you tend to be a bit lazy and/or passive and lean toward procrastination, this is a book that will inspire you to go beyond your perceived limitations and to reach out and take Betsy’s firm but gentle hand as she coaches you toward your own transformation into wholeness. It is a book filled with hope and inspiration, encouragement and spot-on guidance, a cornucopia of wisdom, a garden of delight, a portable companion that could easily substitute for your daily book of meditation. It is a book filled with heart that will fill your heart in turn. If you have been waiting for an Energy Makeover, it has arrived.