Donna Cutting, CSP C-Suite Network Advisor Since 2016

Author of "501 Ways to Roll Out the Red Carpet for Your Customers"

Customer Service

Donna Cutting, CSP is the author of 501 Ways to Roll Out the Red Carpet for Your Customers (Career Press, 2015) and The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service. As the Founder & CEO of, she leads a team of experts who help leaders engage their people to deliver extraordinary customer service. clients have achieved results such as higher employee engagement scores, sales linked to the service experience, improved internal communication, higher customer satisfaction and more.

Donna’s been featured and/or quoted in a variety of media including Investors Business Daily, ABC News Chicago, ABC’s America This Morning, The Globe and Mail, McKnights, and C-Suite TV. Forbes columnist and C-Suite Advisor Shep Hyken named Donna’s book, 501 Ways to Roll Out the Red Carpet for Your Customers, one of the best business books of 2015.

She’s a CSP or Certified Speaking Professional, a designation held by less than 12% of professional speakers world wide; Past President of the National Speakers Association of Central Florida, and the Immediate Theatre Project; and sits on the board of North Carolina Stage Company in Asheville, North Carolina. is based out of Asheville, NC, where Donna lives with her husband Jim and their two rescue dogs, Moxie and Tonks.