Monday, December 22, 2025
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CMO Insights

Learn how to make digital revenue happen. Gain insights into Digital Transformation, the Customer Experience and Innovation by listening to your fellow CMO’s as they discuss organizational changes, dynamics, digital transformation, and operationalizing the customer experience using content, programs, campaigns, personas, full life cycles and more.

Episode 17

Season 5. Episode 17: The Collaboration Paradox : Sal Patalano, Chief Revenue Officer, Lenovo Software

19.17 min Sep 3, 2025

In this episode of CMO Insights, Jeff Pedowitz sits down with Sal Patalano Chief Revenue Officer of Lenovo Software.
Sal talks about:

The definition and function of a Chief Revenue Officer and the role Sal plays 
Erasing the traditional line between Sales and Marketing
Why collaboration isn’t ...

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Episode 16

Season 5. Episode 16: The Three A's, Karen Steele, CMO at LeanData

18.27 min Sep 3, 2025

 In this episode of CMO Insights, Jeff Pedowitz sits down with Karen Steele, CMO at LeanData.
Karen talks about:

The complications of taking a company from public to private and the importance of keeping a customer focus
Building customer intimacy through the three A’s – advocacy, advisory a...

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Episode 13

Season 5. Episode 13: Fearless : Christine Nurnberger, CMO of Bottomline Technologies

16.11 min Sep 3, 2025

In this episode of CMO Insights, Jeff Pedowitz sits down with Christine Nurnberger, CMO of Bottomline Technologies.
Christine talks about:

Being fearless and how that attitude helps her with her team
Deploying new technology that increased pipeline and doubled leads without increasing budget
The i...

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Episode 12

Season 5. Episode 12: Customer Lifetime Value : Shane Lennon from @VirtualCMO

16.76 min Sep 3, 2025

In this episode of CMO Insights, Jeff Pedowitz sits down with Shane Lennon from @VirtualCMO.
Shane talks about:

Not only aligning sales and marketing but also aligning with the product team
Focusing on the customer as a product goes to market and studying the customer life cycle journey
The lifeti...

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Episode 11

Season 5. Episode 11: Marketing Symphony : Kira Mondrus, CMO at QASymphony.

13.14 min Sep 3, 2025

In this episode of CMO Insights, Jeff Pedowitz sits down with Kira Mondrus, CMO at QASymphony.
Kira talks about:

How she built a marketing team from the ground up and what skills she looked for in her team members
Streamlining their MarTech stack with a centralized business function that owns the s...

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Episode 10

Season 5. Episode 10: Quality Over Quantity : Kirk Crenshaw, CMO of Traackr

15.84 min Sep 3, 2025

This week’s guest on CMO Insights is Kirk Crenshaw, CMO of Traackr.
Kirk talks about:

The next big trends in marketing: Strong ABM strategies and a more empathetic understanding of the customer journey
Becoming a partner to the customer and driving that thinking in sales and MarTech as well
Why ...

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Episode 9

Season 5. Episode 9: Who Owns the Customer? : Tiziana Barrow, Founder and CMO of Tilagia

9.5 min Sep 3, 2025

In this episode of CMO Insights, Jeff Pedowitz sits down with Tiziana Barrow, Founder and CMO of Tilagia.
Tiziana talks about:

The importance of focusing on the customer journey and customer ownership
Creating pertinent, relevant content that addresses the problems of your customers
The challenges...

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Episode 8

Season 5. Episode 8: Talent Optimization, Jake Sorofman, CMO of Pendo

19.04 min Sep 3, 2025

In this episode, Jeff talks with Jake Sorofman, CMO of Pendo.
Highlights include:

How marketing has become more data driven and technology reliant
Talent acquisition and multi-channel attribution as the biggest challenges in a fast growing company
The critical need for a single person to own th...

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Episode 7

Season 5. Episode 7: Biometric Marketing, Al Silvestri, Partner and CMO at COFFEE Labs

16.91 min Sep 3, 2025

In this episode of CMO Insights, Jeff Pedowitz sits down with Al Silvestri, Partner and CMO at COFFEE Labs.
Al talks about:

Using data gathered from biometrics to define optimism and understand risk tolerance
Rethinking content based on data gathered from crowds in real time
The radical changes ma...

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Episode 6

Season 5. Episode 6: Point vs. Platform, Randy Frisch, CMO and President of Uberflip

19.49 min Sep 3, 2025

In this episode of CMO Insights, Jeff Pedowitz sits down with Randy Frisch, CMO and President of Uberflip.
Randy talks about:

How Marketing is now responsible for accelerating pipeline
The importance of understanding which content channels are most effective
The difference between point solutions ...

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