C-Suite Network™

Menu
Search
Close this search box.

Category: Negotiations

Categories
Best Practices Body Language Entrepreneurship Management Marketing Negotiations Sales Women In Business

Negotiators: Negotiate Better – Know How to Use Words Right

“Good negotiators listen for what’s not said, in order to hear words right.” -Greg Williams, The Master Negotiator & Body Language Expert

People’s thoughts give life to the words they use to influence others. Thus, their words move people to actions. As a negotiator, to negotiate better, know how to use words right.

Using His Words:

When engaged in a negotiation, listen to the words used by the other negotiator and the way he uses those words. As an example, he makes the statement, “I only want to address one thing at a time.” Later in the negotiation, if he asks you to address multiple items/situations simultaneously, you can state, “I only want to address one thing at a time.” Citing his own words as justification for your actions will psychologically put him into a state of reflection. Note his body language to discern the effect that your words have on him (e.g. leans back resting towards one side of his body, laying a pen/pencil down/aside, looking up into the air). Any such signals will serve as validation that he’s taking your words into his thought process.

Emphasized and Changing Words:

During a negotiation, the opposing negotiator will emphasize certain words. Listen for them. Through his action, he’s denoting the importance that word has in his thought process. You can use that insight to reposition your negotiation efforts to fit the altering situation based on the way he’s thinking.

As an example, if he begins a statement by saying, “Weeee, I think I can do it.” Note the word choice change from ‘we’ to ‘I’. Plus, note how he drew ‘weeee’ out. While making that change, he was likely considering to what degree he’d have to rely on others. By changing his words, he displayed his belief that he has greater control over producing the outcome in question. That display gives you insight into where he believes his abilities lie in that situation. You can clone it by posing similar questions to move him in the direction of your needs throughout the negotiation. That insight will also allow you to cite his pride of authority and position him as such. Then, if you reach a point of decision and he refers to his need to consult others, remind him of what he’s implied about his authority. Even if he states the situation at hand is above his authority, you will have uncovered his limits.

Unspoken Words:

People say a lot through the words they don’t use. Thus, what’s not said can be more important than what’s said. It too gives insight into their thoughts.

During a negotiation, closely observe the word choice used by the other negotiator to convey his thoughts and offers. Consider what he’s not saying and why he may not be using specific words. If you sense he’s attempting to prevent you from uncovering something, ask him about it. Use the words that you believe he’s not saying and observe his reaction. If his reaction is one of dismissiveness, pay attention. You may have stumbled upon a point that requires greater probing.

When people hesitate, pause, or alter their words, they’re giving you insight into their shifting mindset. That shift represents a change in their thinking. If you’re astute, you’ll observe the cause of that action and use it to advantage the negotiation.

From the way you use words to convey your offers, to the way you use the opposing negotiator’s words to shape his perspective, if you use words right in a negotiation you’ll experience greater negotiation outcomes … and everything will be right with the world.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#Negotiator #Power #secrets #Mistakes #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

Categories
Best Practices Entrepreneurship Management Marketing Negotiations Sales Women In Business

“Change” – Negotiation Insight

“Change is the arbiter of the future.” -Greg Williams, The Master Negotiator & Body Language Expert

I heard a knock and mindlessly asked, “who is it?” A mumble met my request. As I opened the door, I asked, “who are you?” The response was, change!

Change occurs every day of your life. Sometimes you observe its transitions, most of the times you don’t. Since change is so prevalent, why do some people find it difficult to deal with? Are you one of them?

Let’s examine why it can be difficult to embrace change at times. Our quest will be to obtain insights that allow you to become the beneficiary of change.

Fear:

What is fear? It’s what protects you from harm. It’s also what prevents you from advancing. Fear stems from not being sure of an outcome. Based on the similarity of the current situation and its propinquity to those you’ve had in the past, you mentally assess the current situation’s probability of success against past occurrences.

To be successful when contemplating change, identify the source of your fear, examine it, assess its viability. Question if it’s real. Don’t let fear dissuade you from grasping the change that moves you forward. If fear is preventing you from advancing, confront the greatest aspect of it. In so doing, your smaller fears will evaporate.

To advance in life, you must adopt a higher-level mindset. You can accomplish that by combating and overcoming the fears that restrain you. The change that will move you forward will be the unshackling of the fears that don’t.

Motivation:

What sense of motivation occurs when you recognize that change has summoned your attention? The answer lies in its degree. If you note how different degrees of change affect you, you’ll begin to note the degree of influence it has. To accept change, recognize its value and its source of motivation. Once done, you can apply it to more positive thoughts and actions. That will be the launchpad to greater success.

Positive Deviants:

To be more receptive to change, observe its positive deviants. As an example, if you work too much and discover that life appears better when you’re with friends, consider how you can utilize your friends’ insights to be productive while spending time with them. The positive deviant, in this case, would be the discovery of changing an environment that’s more beneficial to your well-being. Simply stated, the change lies in maximizing the value of work and friends. Use the model of positive deviants when assessing the value that change offers you.

When it comes to change, it’s constant. You can fight it, deny it, or ignore it. It will occur anyway. If you choose not to engage in change, you’re only divorcing yourself from reality. Everything changes, including you.

So, since you’re always adapting to change, why not control the process and use it to your advantage? You can do that by observing how you engage in change and controlling how it affects your life … and everything will be right with the world.

What does this have to do with negotiations?

Change is prevalent in every negotiation. From the moment of its conception to its conclusion, change is the component that shepherds the negotiation towards its end.

If you’ve planned appropriately and the negotiation is unfolding according to plans, don’t fret when occurrences become out of step. Instead, consider the meaning. The unsuspecting change may be a blessing, not a curse.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Change #Think #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

Categories
Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Women In Business

Negotiator Safety Perspective is a Strong Matter of Perception

“Look to the perspective of safety for greater insight into the perception of its meaning.” -Greg Williams, The Master Negotiator & Body Language Expert

As a negotiator, what’s your perspective of safety when negotiating? It’s a question you should consider because your perspective influences your thoughts and actions. If you’re not aware of that, you could find yourself engaged in irrational thinking and behavior, which would not support your negotiation efforts. Consider the following thoughts in your future negotiations.

Sensations:

Do you feel it? When negotiating, can you feel the change as it’s occurring? As you’re negotiating, attune yourself to your sensations. In some cases, you’ll sense subliminal signals; they may not fully register at your level of consciousness. If you’re aware of such sensations, you’ll be alert to signs that signal the need to alter your strategy. Note when you have a sense of foreboding. That may be your first warning signal that something may be amiss in the negotiation.

Assess Emotional Wellbeing:

Do you note your EQ (Emotional Quotient) when negotiating? Your EQ is your ability to read and adjust to signals in your environment based on the person that emits those signals. Thus, the better you are at deciphering signals and adjusting to them appropriately, the better you’ll be as a negotiator. Therefore, always maintain control of your EQ.

Environmental Impact:  

What credence do you give to your negotiation environment? The environment shapes your perspective. If not controlled, it’ll shape you!

Consider this, you’re a salesperson at a Mercedes dealership. A Woman drives up in a Chevrolet. She comes in and begins looking at vehicles on the showroom; she’s looking at the high-end Mercedes, not those in the lower price range. What are your thoughts about her and how you might service her needs? What approach would you take to do so? Would your approach be the same if she arrived in a Mercedes? Do you consider the clothes and jewelry she’s wearing? You’ll probably consider those questions and many others before approaching her. Note what was omitted – her need to feel safe in dealing with you, the vehicle she might purchase related to how safe it is, how you’ll deal with her later. Unless you take that into consideration, you may be losing the opportunity to uncover her real desire to purchase the vehicle. Those omissions will also impact the negotiation.

In every negotiation, safety is a silent variable that tags along for the ride. If the exchange between you and the other negotiator becomes tense, the need for safety is usually the harbinger that signals foreboding. It’s also the creator of anxiety, which can lead to stress.

Conclusion:

As you negotiate, be aware of safety’s role. Do so from the perspective of everyone that’s involved in the negotiation. There will be times when you and the other negotiator are worried. You’ll miss that anxiousness as to why that worry exist if you lack focus.

Suffice it to say, to be more successful in your negotiations, first focus on the fears you and the other negotiator have about the outcome. In making those assessments, consider how you and she can use the perception of safety to enhance your perspective. By engaging in this process, you’ll eliminate potential pitfalls that might befall the negotiation, while developing a clearer path to where victory lies for both of you … and everything will be right with the world.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#Negotiator #Safety #Perspective #Matter #Perception #Power #secrets #Mistakes #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

Categories
Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Skills Women In Business

You’re Better Than You Think

“Your perception becomes your reality. Control your perception to control your reality.” -Greg Williams, The Master Negotiator & Body Language Expert

When receiving feedback indicating that you’re not good enough, how do you handle it? When others deny you entry into their group, what emotions does that conjure up in your mind? What’s your predominant thought?

No matter the outcome, when negativity befalls you, never let that outcome become the ultimate belief that defines who you are. Challenge yourself. Think that you’re better than you’re thinking!

Limiting Beliefs:

Once you accept beliefs, they become your reality. They shape the way you view, assess, and determine the validity of information that aligns with your beliefs. Therefore, your beliefs become the trigger that determines your acceptance or rejection of information.

Knowing you control what you believe, allows you to exercise control over your beliefs. The mitigating factor that you consider subliminally is how others view you based on your acceptance or denial of information. Be aware of that factor. Reckoning with it allows you to be more subjective. You successfully proffer your reality if you shape its meaning to support the vision you have of yourself.

It’s your life we’re talking about. You can’t give control to others such that you allow them to completely control you. If you allow their thoughts of you to be the overwhelming factor by which you make decisions, you won’t be your own person, you’ll be theirs.

Triggers:

Know what triggers your limiting beliefs. Test their validity. With the passage of time, new beliefs become prevalent; you accept them as being valid. Are your beliefs valid?

The more you control the triggers that shape your thinking, the greater your ability will be to control your thoughts. That will allow you to control your thoughts to your advantage.

When you feel besieged by doubt, when you think you’ve reached the summit of your possibilities, shun such thoughts. First, cast them aside and then cast them out; they’re limiting. Doing so will allow a new spectrum of possibilities to become exposed … and everything will be right with the world

What does this have to do with negotiations?

Doubt is a silent partner that rides the mind of every negotiator. “If I do this, what will she do? If I don’t accept the offer, will I lose the deal? She’s a much better negotiator than I am. I better give her what she wants.”

If you allow such thoughts to cloud your decisions, you will disadvantage yourself in the negotiation. Instead of focusing on your potential losses, consider what she might have to lose; better yet, focus on how you’ll maximize your gains. In her mind, her position may be more tenuous than yours. You’ll never realize that advantage if you’re stuck on your limited belief thinking. You’re better than that.

So, in your next negotiation, consider all the accomplishments you’ve achieved in the past. You may not have received everything you sought, but you should have received something that allowed you to feel good. Feeling good about some aspect of the outcome will enhance your beliefs about your abilities. From there, continue to build upon the positive perspective you have. That will continuously enhance the belief that you’re better than that.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Better #Think #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

Categories
Best Practices Entrepreneurship Management Marketing Negotiations Sales Skills Women In Business

Exercising Control Will Make You a More Powerful Negotiator

“Control, like power, is perceptional. Thus, the more you exercise control over power, the more powerful the perception will be.” -Greg Williams, The Master Negotiator & Body Language Expert

The perception of power is a two-way process in a negotiation; the projector sees it from one perspective and the receiver views it from another. Based on the reaction of either, the perception gets revised and the loop continues. As a negotiator, to control the perception of power, control its flow.

Temper:

There are potential perils to losing one’s temper in a negotiation. It’s the pitfall of losing control of the negotiation process. When a negotiator’s mind becomes hijacked by anger, it becomes less capable of reasoning. That can lead to unintended consequences. Even if you should become angered during a negotiation, maintain control of your emotions. Don’t allow your anger to be sensed or shown. The better you control that display, the less insight the other negotiator will have of your thoughts.

Presentation Order:

Power can be an enhancer or detractor based on the order of your offers/counteroffers. To enhance your power, depending on the circumstances, consider whether you’ll lead with your weaker or stronger offers. By controlling the order of your offers, you’ll have greater control of the negotiation. To enhance that effort, consider how you’ll escalate or de-escalate the pressure brought by the order of your offerings. You’ll be exercising the control of power and therein will lie the leverage you’ll gain from doing so.

Know What’s Important:

You derive power based on what’s important in a negotiation and to the degree you can fulfill the other negotiator’s desires. That means, you must align your offerings to match the needs of that negotiator. As an example, if you think the other negotiator’s main interest is monetary, and he’s really interested in the betterment of society, you’ll waste your efforts by attempting to maximize his monetary gains. Your perspective will not match his value proposition.

Always know definitively what is most important to the other negotiator before attempting to sway him with powerful offers. To do otherwise is to weaken your position and the power that it assumes.

Power Dilemma:

What should you do when the opposing negotiator’s position is as powerful as yours? You can feign weakness to get him to display the sources of his power; remember, power is perceptional – that means, you’re attempting to get him to display why he thinks his position is powerful. Once you acquire that insight, you’ll be in a better position to adjust and implement your negotiation plan to address his perspective.

On the other hand, you can adopt a power position by displaying your sources of power. If you do, be sure that your power will supplant his. If it doesn’t, once again, you’ll weaken your position.

In a negotiation, when you’re in a power position, if you use it wisely you’ll enhance its abilities. Conversely, if you’re perceived as being overbearing, you’ll diminish your power’s strength. In that case, others will eventually team up to combat your unruliness. They’ll fortify their barriers to thwart your power. Always be mindful of the flow of power, the source of that flow, and what it will take to control it. Doing so will allow you to enhance your negotiation efforts … and everything will be right with the world.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#Control #Negotiator #Abilities #Power #secrets #Mistakes #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

Categories
Best Practices Body Language Entrepreneurship Investing Management Marketing Negotiations Sales Skills Women In Business

Threats, Consequences: How to Make You Powerful

“Never issue threats without considering the consequences. The consequences may leave you threatened.” -Greg Williams, The Master Negotiator & Body Language Expert

Do you attempt to move others to action with threats? And do you think about the unintended consequences of your intent?

Implement the following thoughts when considering whether to use threats to persuade someone to adopt your position, carry out your wishes, or acquiesce to your demands

How You’re Viewed:

When considering how you’ll project your power, remember the perception of its potency is determined by the perception of the receiver. Don’t project an image that’s too strong or weak for the situation. You’ll run the risk of being perceived as someone that’s overbearing or meek if you do. Suffice it to say, if your body language is misaligned with the persona displayed, you’ll detract from the strength of your persona and message.

Threats:

Some people rail at threats, while others acquiesce to them. Thus, you must know a person’s propensity to move, based on the application of your threats. If you use threats to chide someone and they view them as a challenge, you may unlock their stubborn beast. That could further cement them in their current position. If that was not your intent, you may have unforeseen consequences to confront. Always assess a threat’s probability of success to determine its viability.

Consequences:

In every situation, there are consequences to adopting one action versus another. When considering if you should utilize threats to coerce someone into adopting your will, consider the consequences they’re willing to undergo to deny your request. You should question the timing of your request, too.

If someone can subdue your consequences, due to alternative ways of escaping punishment, you will weaken those consequences. Your threats will be less impactful and less likely to move someone to the action you seek.

Know the person’s demeanor as it shifts in the moment, the probability of what they might do if you’re too stringent, and their tolerance for pressure. If you know that, you’ll have a better idea of how far you can pursue the conquering of their will.

There will be times when to look forward, you should reason backward. Thus, in some cases, if you start with the end in mind and work back from there, the action you should adopt in a situation will be waiting for your discovery. Once you assemble a winning plan that outlines the best ways to utilize the power of threats, you will be on your way to being perceived as a more powerful person in every situation you’re in … and everything will be right with the world.

What does this have to do with negotiations?

Anytime you wish to make a threat stronger in a negotiation, use it when your subject is reliant upon your good will. If they don’t have avenues of shelter to avoid your threats, you’ll be in a stronger position. They’ll be more likely to accept your mandates. By delivering your mandate with a voice of authority, you’ll increase the perception of its strength.

Threats affect the actions of all negotiators. To be more efficient in your negotiations, understand the mindset of the other negotiator, what she’s attempting to achieve, and how you might help her obtain it. With that, think about the different ways you can use threats to move her closer to your goals.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Threats #Consequences #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

Categories
Best Practices Entrepreneurship Human Resources Investing Management Marketing Negotiations Women In Business

The Lack of Leverage Can Destroy Negotiator’s Abilities

“Leverage occurs in every negotiation, even when it’s not invoked.” -Greg Williams, The Master Negotiator & Body Language Expert

“We need to destroy their lead negotiator’s leverage to weaken his abilities to negotiate effectively.” Those were the words uttered during the planning stage of a pending negotiation.

When planning your negotiation, do you consider how the lack of leverage can destroy a negotiator’s abilities? Leverage adds weight to a negotiator’s efforts. It can be the difference between a mediocre outcome and one that’s substantially better.

Leverage Constriction:

The use of leverage can constrict the implementation of a negotiator’s plans. Therefore, be watchful of when its usage might be employed against you and how/when you’ll employ it. Since its implementation will alter the flow of the negotiation, you should calculate the timing of its usage to maximize the benefits derived from it. Be aware that all forms of leverage do not bear the same weight. Thus, always examine the different forms of leverage you’ll use, and determine which ones will be most impactful when assembling them.

Timing of Leverage Implementation:

There are several occasions in a negotiation when you should consider using leverage.

1. Ponder using it when you don’t wish to discuss points that will drastically alter your negotiation plan.

2. Use it on defense to inject a point as a challenge to the opposing negotiator from implementing his.

3. Consider how you can inject leverage as a surprise to observe the other negotiator’s reaction. That reaction may uncover hidden elements that you should discuss that your negotiation counterpart would rather keep undisclosed.

Combating Leverage Usage:

Park it – When thinking about leverage attempts used against you, consider whether you should address the premise that’s raised. In some cases, it may behoove you to say, “let’s put that aside for now.” If your request is successful, it will negate the need for discussion about the premise of the leverage attempt. Thus, it’s a way to deflate its charges.

When the other negotiator attempts to wiggle free of your leverage usage, you can use your first effort to pin him to a position. As an example, if you ask if he’d like to accept offer one or two, knowing both are bad, and he said no to either, then you could make another offer that was better or worse than the first one; your offer per better or worse would be dependent on what you were attempting to achieve by your offers. He could reject your third offer but then you could feign exasperation and state that you’re really attempting to be amenable; the implication being, his position is untenable.

Refute It:

I attempt to be transparent when negotiating. That means, while I attempt not to mislead, I don’t disclose every aspect of my negotiation position.

During your negotiations, realize that some negotiators will be as transparent as seeing through a stain-free glass. That will be the exception, not the rule. In some situations, your opponent will outright lie. Be prepared to refute his lies with bona fide rebuts that are greater than his. Using that form of leverage will heighten your position and diminish his if he’s willing to accept your pronouncements. That will cause him to think twice about pursuing that line of deceit moving forward.

In your future negotiations, consider how you’ll use leverage to enhance your efforts. The better you become at identifying when, how, and at what points you’ll employ its usage, the better your negotiation outcomes will be … and everything will be right with the world.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#leverage #Destroy #Abilities #Power #secrets #HiddenOpportunities #Mistakes #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #Negotiator #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

Categories
Best Practices Entrepreneurship Management Negotiations Women In Business

Do You Escape Easy Problems by Being Provocative?

“Never run from a temporary problem and allow it to become a permanent solution.” -Greg Williams, The Master Negotiator & Body Language Expert

When you’re confronted by problems, how do you handle them? Do you choose to be provocative, running the risk of irritating yourself and others, or do you seek ways to finesse them? The way you address problems dictate the amount of life you give them. In some situations, what you perceive as a problem is an opportunity for greater gains.

Perception of Problems:

When challenged by trying situations, consider both the up and downside of the potential outcome. Then, assign a probability to the outcome. That process will allow you to better address the situation’s occurrence along with the degree of severity that it may possess. Never dismiss a problem out of hand simply due to the classification you assign it. When a problem contains an easy solution and it’s one that will add value to you, address it and embrace the outcome of its gains.

Communication is Key:

When considering how you’ll address a problem, the way you think of it communicates its severity. That occurs to whom you speak about your perception and yourself. The latter is true because as you communicate with others, you’ve already consulted your own perception and then you update that assessment by further discussions. The other perspective to consider is, problems decrease in severity with the passage of time and further movement away from them.

Mental Attitude:

The attitude you possess when examining a problem determines its degree of perceived difficulty; that perception places a weight on your mind as you contemplate how you’ll address it.

A study in the Huffington Post in August 2015, indicated that 85% of the misfortunes we consider never occur. It further highlights that there are lessons we learn to our benefit in the remaining 15% of that equation. That means, we spend a lot of emotional capital worrying about difficulties that never materialize.

Your Persona:

Be cognizant of how you project your persona when mulling over the possibility of calamitous outcomes. If you project a situation as being dire to others and they think it’s easy, you’ll be displaying your fortitude to deal with such situations. That display may lead to you not receiving opportunities in the future for fear of how you might address them. If you remember that you’re always negotiating (i.e. what you do today impacts tomorrow’s opportunities), that should serve as a reminder to be watchful of how you project yourself.

As you can see, there’s a lot you can do to shape the appearance of problems and the way you engage them. If you want to be more successful when addressing situations that are challenging, embrace them with a mindset that they’ll be beneficial to you. Don’t think of any problem as being too large to overcome; that’ll hamper your mind when considering actions to address easy problems. Possessing a conqueror’s mindset will help you achieve more goals and positive outcomes … and everything will be right with the world.

What does this have to do with negotiations? 

People perceive problem solvers as being more influential in negotiations. Therefore, their thoughts and suggestions are more acceptable, too. To enhance your repute, be known as someone that deals with challenges by your positive demeanor. That, coupled with the implementation of what’s in this article should lead to better negotiation outcomes for you.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams

#Problems #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

Categories
Body Language Human Resources Investing Management Marketing Negotiations Sales Skills Women In Business

How to Prevent Negotiator Anger Backlash that Kills Deals

“There are lots of ways to kill deals. Don’t let anger be one of them.” -Greg Williams, The Master Negotiator & Body Language Expert

“That offer angered me. They killed the deal by displaying that they had no respect for me. So, I shoved my chair to the wall, slammed my papers into my case, and walked away!” Does any of that invoke memories or stories of a negotiator’s actions that you’ve seen or heard?

Some form of anger is usually the tempest behind a negotiation’s demise. To prevent a negotiator’s anger and backlash that can kill your deal, always be mindful of your point of anger and that of the other negotiator.

Temper:

Losing your cool in a negotiation can make you run hot. That wasn’t meant to be funny. Too many times, negotiators forget to control their temper. When they do, they become irrational, engage in non-progressing actions, and infuse a degree of angst in themselves and the negotiation.

When you feel yourself getting upset during a negotiation, identify the cause. If your anger continues to rise, abate it by departing the environment and thoughts that are giving it life. Also remember that there’s another entity in the negotiation that you’re negotiating against. It’s your negotiation opponent. You should be mindful of your temperament as well as that of the other negotiator during the negotiation.

If the opposing negotiator becomes irate, assess the validity of his mood based on what triggered it; he may be using anger as a ruse. If his anger is genuine, alter the mood in the environment by changing elements in it; that may mean departing the environment that you’re in. Don’t attempt to negotiate in such climates. You may acquiesce when such is to your detriment.

Observe Body Language Signals:

Body language signals can be an omen of anger that’s lurking slightly beneath a negotiator’s mental surface. Such signals expose themselves by the removing of one’s glasses and tossing them aside (i.e. I don’t believe what I’m seeing), pinching the bridge of the nose (i.e. it’s getting stuffy in here; I need fresh air), rubbing palms while frowning or pouting (i.e. I’m warming up in anticipation for battle). During such occasions, whether it’s your actions or that of the other negotiator, note body language gestures that may foreshadow anger. Some will not be as obvious as others (e.g. pounding the table with a fist(s), waving the back of the hand with power coupled with words of dread, sounding exasperated).

Deal Conclusion:

The way a negotiation concludes can be the opening of a deal-killer. If anger has permeated the interactions between the negotiators prior to a deal, there may be a lingering angst promoted by that residue. To enhance the probability that the deal will become consummated, address that residue. Be sure it’s completely abated before departing the negotiation table.

Deal-breakers are always seeking life to kill a deal. By being more vigilant to what gives life to anger, you can prevent its backlash from invading your negotiations. You’ll no longer fall prey to the profound and insidiousness that anger uses to rip at the negotiation process. You’ll be in control of yourself, the other negotiator, and the negotiation … and everything will be right with the world.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#Anger #Prevent #Backlash #Improvenegotiation #Power #secrets #HiddenOpportunities #Mistakes #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #Negotiator #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

Categories
Best Practices Entrepreneurship Investing Management Marketing Negotiations Sales Skills Women In Business

Be Alert When Options Are Being Limited

“Limit my options and you limit my beliefs. If I allow you to limit my beliefs, I limit myself.” -Greg Williams, The Master Negotiator & Body Language Expert

“What do you believe and how do you arrive at your beliefs? Are you a ‘the glass is half empty or the glass is half full’ person?” Those were the questions posed when two individuals were talking. The ‘half empty or half full’ question was limited by its option. It proposed that there were only two possible answers to the question (i.e. half empty or half full). There was a third possible option not offered. The glass could have been the right size for the contents it contained. Thus, the questioner was attempting to control the thought process of the questionee by limiting the questionee’s options to two possibilities.

“Limit the options of what you want me to believe and I’ll give you my limited beliefs. But by doing so, I may give you insincerity in return.” -Greg Williams, The Master Negotiator & Body Language Expert

When given options, consider what’s omitted. Also, assess if what’s omitted is intentional. Consider if it’s done to keep you from focusing on more salient points that might serve you. When someone limits your options, they’re limiting your choices. By limiting your choices, they’re also limiting your beliefs. They’re controlling you! Don’t take that lightly.

That may sound like it’s obvious, but when you’re presented with specific options, your selections become limited. As an example, if I asked you if you’d rather be rich or happy, what might your thought be? Would you consider other options, or would you focus on the choices I presented to you? Most people wouldn’t consider other possibilities. They would focus on the choices presented.

Always be willing to expand your mind by exploring the possibilities contained in options that aren’t presented. Doing so may expose more value. That’s how you can discover your treasure. Seek yours and you’ll become more mentally enriched by knowledge … and everything will be right with the world.

What does this have to do with negotiations?

When limited by choices, one becomes limited by the options offered. While that can be constraining for you, it can also be a tactic you employ in your strategies against the other negotiator. You can best deliver it by stating your options in a rushed or calming demeanor; choose whichever is best for the situation at hand. To make it more viable, have a combination of options ready to diffuse any possible push-back you might receive. Follow that up with, “I’ve given you options. What else do you want me to do?” Remember, while you have your negotiation counterpart considering your options, you’re in control of the negotiation.

When negotiating, be alert to the choices you’re offered and the ones you offer. If the premise of those choices doesn’t fit within your spectrum of benefits, reject them while attempting to persuade the other negotiator to consider yours. By doing so, you’ll become more reflective and circumspective in your thinking about the choices you consider and extend. That will lead to more fulfilling negotiations, enhanced by more positive negotiation outcomes.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

 To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Options #LimitedOptions #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions