Case Studies

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Blockbuster Collected $800 Million in Late Fees. The Same Year, It Passed on Buying Netflix for $50 Million.

The Slinky’s Inventor Walked Away to Bolivia. His Wife Saved the Company.

A Customer Screamed at a Teen Over 20 Cents. It Was the Owner’s Mistake, and His Reply Got 283,000 Likes.

Wells Fargo Got Caught Again and Again for a Decade. Here’s Why It Kept Happening, and Why It’s Still Standing.

LinkedIn Built a Button to Report Your AI-Written Posts. People Clicked It a Million Times in Two Weeks.

Trending Articles

A DJ Set His Luxury Suitcase on Fire. A Rival Luggage Brand Gave Him a Job.

The Job Candidate on Your Next Video Call Might Not Be a Real Person

Blockbuster Collected $800 Million in Late Fees. The Same Year, It Passed on Buying Netflix for $50 Million.

A Couple Canceled Their Water Softener. Then a Worker Dumped the Salt on Their Lawn.

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