Manage Smarter

Growing up in Western Kansas, John Marvin initially pursued a career in marketing and advertising and shares his journey from being fired to adopting a new mindset, then transitioning to pharmaceutical sales at the suggestion of his father, a family physician. This path eventually led him to Texas State Optical, where he became President in 2001. Under his leadership, the organization transitioned from a traditional franchise to a member-owned cooperative, focusing on younger optometrists and leveraging technology such as AI to enhance patient care. John’s innovative approach and dedication to mindset have helped Texas State Optical navigate industry challenges, including the impact of private equity and the shortage of optometrists, positioning the company for continued growth and success.

KEY TAKEAWAYS:

Mindset is Key: John Marvin emphasizes the transformative power of mindset in achieving success. He believes that having a positive outlook and a growth mindset can significantly influence one’s career trajectory and personal development.

Adapt or Die: The evolution of Texas State Optical is a classic example of adapting to market changes. By transitioning from a franchise to a brand license company and focusing on younger optometrists, TSO has managed to stay relevant in a competitive industry.

AI in Healthcare: Artificial intelligence is revolutionizing healthcare, including optometry. AI enhances diagnostic capabilities and customer service, offering opportunities for improved patient care and operational efficiency.

Customer Experience Matters: In healthcare, the patient experience extends beyond clinical care. John Marvin highlights the importance of service quality, suggesting that practitioners should focus on the overall experience to build credibility and attract patients.

Sales Credibility: Effective sales strategies require understanding customer needs before offering solutions. John Marvin advises salespeople to engage in active listening and inquiry to build credibility and better align their offerings with client needs.

“Mindset rules everything. Like everything is secondary to mindset and the inner game you play to achieve success. Business doesn’t stay static. So you gotta be able to adapt or die.” – John Marvin

Connect with John Marvin

www.tso.com

https://www.linkedin.com/in/jdmarvin/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C. Lee Smith  

Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

#mindset #business #leadership #AI #optical #opticians #career #careertips #careerclimb

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This week, we’re diving into another crucial topic for leaders: How to Reengineer Your Sales Training Program. Gain valuable insights on leadership and team dynamics with host Chip Gray.

Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you’ll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com

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This week, we’re discussing an interesting point: How Body Language Can Make or Break a Sale. Gain valuable insights on leadership and team dynamics with host Chip Gray.

Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you’ll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com

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This week, we’re diving into a crucial topic: Identifying the Best Character Traits During a Job Interview. Gain valuable insights on leadership and team dynamics with host Chip Gray.

Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you’ll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com

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This week, we’re discussing an important topic: How Sellers with Challenging Jobs Stay Motivated. Gain valuable insights on leadership and team dynamics with host Chip Gray.

Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you’ll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com

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Tara May, CEO of Aspiritech and International Neurodiversity Advocate, discusses the importance of embracing autism in the workplace. Aspiritech employs 90% autistic professionals, highlighting their unique strengths. Tara shares her insights on fostering innovation, cultural transformation, and the ROI of kindness. Learn how to create an inclusive environment that leverages the talents of autistic individuals.

Takeaways include:

1 Neurodiversity in the Workplace: Tara May emphasizes the importance of integrating neurodivergent individuals, particularly those on the autism spectrum, into various levels of a company. This approach not only fosters innovation but also enhances productivity by leveraging unique skill sets.

2 ROI of Kindness: Tara May advocates for a company culture that prioritizes kindness and psychological safety. This philosophy not only improves employee well-being but also drives business success and innovation.

3 Career Progression for Autistic Employees: Aspiritech focuses on undoing the low self-esteem instilled in autistic individuals from a young age. By emphasizing strengths and potential, the company ensures meaningful career progression for its neurodivergent employees.

4 Unique Strengths of Autistic Employees: Autistic individuals often excel in tasks requiring high levels of focus and the ability to spot anomalies in large data sets. These strengths make them particularly well-suited for roles in tech services, including software testing and AI model building.

5 Universal Design and Employee-Centric Approach: Aspiritech employs universal design principles to create an inclusive work environment. This employee-centric approach ensures that all team members, regardless of neurodiversity, can thrive both in work and life.

“Autistic people don’t just belong in entry level positions or single departments. When we are able to pair a business need with something an autistic person has an incredible passion for, magic happens, productivity is insane.” – Tara May

#autism #autismspectrum #neurodivergent #sensory #inclusiveworkplace #employees #managers #podcast #managesmarter #salesfuel

Connect with Tara May

www.taranicoalmay.com

www.aspiritech.org

https://www.linkedin.com/in/taranmay/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C.Lee Smith  

Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

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This week, we’re discussing a topic that causes issues for a lot of managers: running better meetings. Gain valuable insights on leadership and team dynamics with host Chip Gray.

Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you’ll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com

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Dr. Matthew Zakreski is a clinical psychologist, professional speaker, and consultant who specializes in working with neurodivergent individuals. He is known for his energetic and engaging speaking style, which has made him a sought-after speaker at various conferences and events. Dr. Zakreski maintains a private practice at the Neurodiversity Collective, where he provides therapy and support to neurodivergent clients. His work focuses on helping individuals navigate a world that often isn’t built for their unique needs, offering practical strategies and insights to improve their quality of life.

Insights from this #podcast include:

*Understanding Neurodiversity: Neurodivergent individuals have different brain structures and

functions, which can include conditions like ADHD, autism, and dyslexia.

Recognizing and accommodating these differences can unlock unique strengths and

talents within your team.

*Tailoring Work Environments: Amplify the environments where neurodivergent employees can

thrive by aligning their roles with their strengths. For example, someone who

excels in relational sales might struggle in quick turnaround sales but can

excel in long-term relationship building.

*Neurodivergent Hiring Practices: Companies should adopt neurodivergent-affirming hiring

practices by focusing on interests and skills rather than traditional job

descriptions. This approach can attract and retain top talent who may not fit

conventional molds but bring invaluable perspectives.

*Managing Imposter Syndrome: Imposter syndrome often stems from feeling different. To combat this, neurodivergent individuals should focus on accepting compliments and rewarding

themselves for achievements to maintain confidence and motivation.

*Context, Not Excuse: Neurodivergence should be seen as context for behavior, not an excuse for poor performance. Managers should explore ways to support neurodivergent employees

in meeting deadlines and achieving goals through tailored strategies and support systems.

#managers #neurodiversity #autism #autistic #ADHD #hiring #HR #human resources #psychology #employees #management #dyslexia #matthewzakreski #neurodiversitycollective #managesmarter

“You build a square hole for the square peg and let them do what they’re going to do. Neurodivergent people are allergic to bullshit, right? We can smell a fraud from a mile away.”

– Matthew Zakreski

Connect with Matthew Zakreski

www.theneurodiversitycollective.com

www.drmattzakreski.com

https://www.linkedin.com/in/matthew-zakreski-0a32358

https://www.facebook.com/drmattzakreski/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C.Lee Smith  

Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we’re diving into a topic that hits close to home for many of us: why your new hire isn’t working out. Gain valuable insights on leadership and team dynamics with host Chip Gray.

Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you’ll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com

Learn more about your ad choices. Visit megaphone.fm/adchoices