Build Business Acumen Podcast

Successful Brand Ex Rolls-Royce – Peter Lavers shared some amazing information with me on the legacy of Rolls-Royce and how to build a successful brand, he went to work there straight from school 35 years ago so shared some great insights with me. One of the things that still inspires Peter was the statement “Whatsoever is rightly done, however humble, is noble” which he heard from Henry Royce. Even when things don’t go too well in business and life you must stick to this principle. Especially in the customer service world when focusing on the figures. “Short-termism” financially motivated behaviours can damage long term business success.

Keeping on doing the right thing is vitally important for all of us going through our careers. If you keep on doing the right things then people will respect this noble behaviour. When times to improve people will come back to you and if you don’t compromise as they will remember how you behaved. Keeping your authenticity, however humble, is the right thing to do. A couple of Henry Royce quotes include: “Strive for perfection in everything you do!” “Take the best and make it better and if it doesn’t exist then design it” Improving quality as much as you can is certainly important for Rolls-Royce and Peter discovered their insistence on quality first-hand during the years he spent working with them. Many auto-industry leaders are saying that things are different and will change more in the next 10 years than they have in the last 100. Attention spans are at an all-time low and customer loyalty is not easy to hang on to. 

These are a couple of reasons why it is so important to keep the customer experience excellent and consistently high quality. Very interesting for Peter coming from his roots and it is crucial that he keeps learning continually and much like me building business acumen. Henry Royce said the quality will be remembered long after the price is remembered and much like what we do the quality of advice that we offer will linger long after we have moved on to another client. According to Peter the best consultants engineer themselves out of jobs as quickly as possible. You could say it is expensive to hire you or me, but the ethos we have means that we always leave companies in a better position than when they started, so it would be money well spent. The best customer centred businesses have recognised that if you want good outcomes you need to manage your business for those outcomes, optimise your customer experience, delight your profitable customers, manage your borderline customers and of course delight them all at different parts of their journey. Find Peter Lavers Here

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Subconscious Skills For Success Since it is a new year and all this hype is going on about new year’s resolutions, I decided to record an episode with Jonathan Chase, he is “The King of Subconscious Skills for SUCCESS!” “Britain’s Leading Hypnotist” Mail on Sunday “Master Hypnotist” Sunday Times Magazine “Your Mind In Safe Hands” CITV We discuss where I am at in my life and we go through a live exercise which outlines what I want from my life, he explains how the subconscious mind needs to be in line with the conscious mind to achieve real success and happiness. I just took the time to go through the episode myself and he outlines here the process you can use to put together your goals and you will be surprised that they are usually not that far away from where you are already… If you want to become even more successful I recommend you listen to this episode! Subconscious skills for success is a concept that for many is foreign but for others it is a fact, Jonathan explains the reasons you feel in a certain way and many other insights from someone who knows a lot about this, he has dedicated his life to studying the mind in all its facets and subconscious skills for success is now his focus from a huge career in hypnosis he is someone you should listen to, a very entertaining man. Want to be More Successful? Supercharge your Confidence, Influence, Presence, using your natural #SubSkills… Jonathan Chase, a Staffordshire Coal Miners son to Award Winning International Edutainer. Best selling Globally Renown Mind Expert, Observer, Podcaster. Wheelchair user. Consultant Hypnotist Author Speaker Edutainer. If you want to learn more about Jonathan here is his website and lookout for his new book which is coming out soon. https://jonathanchase.com/

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Revenue Blindspots In this episode we discussed revenue blindspots and what they really could mean to your business. According to Bryan:- “Anywhere from 20-60% of the revenue is being left on the table!” Bryan calls these revenue blindspots and Bryan explains a lot of different problems businesses have and the biased view of the world that some business leaders have and has worked to help businesses for over two decades to understand what they are leaving on the table. 

They have helped companies and in some cases just from one small change to improve the bottom line by 5% after spotting their revenue blindspot. Daily deaths by a thousand cuts have caused a lot of businesses to fold and these little revenue blindspots have in some cases caused the loss of lots of jobs. 

Learn more by visiting the show notes page.

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Laban Roomes: Goldgenie Global A pleasure to have Laban on this podcast! I spotted him on television doing an interview about being an entrepreneur and remembered when he was on Dragons Den in 2007, James Caan invested in his business. Goldgenie is a British company which provides gold-plating and other decoration for mobile phones and other objects.[1] In 2007 it appeared on the Dragons’ Den television programme, and received an investment from James Caan.[2] In 2009 it decorated iPod Nanos with lead crystal to be sold in aid of the Elton John AIDS Foundation.[3] In 2014, it marketed a 24-carat gold-plated bicycle at $390,000; a version with embedded diamonds was also available for $470,000.[4] Laban Roomes runs Goldgenie global, and they specialise in customising everyday items with gold-plating, things as Lexus, Bentley, and Rolls-Royce car emblems. Goldgenie also offers a range of customised iPhones, Blackberries, Samsung, HTC, tablets, and other luxury gift items like preserved roses.

You can learn more by visiting the show notes page.

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Connor Gillivan started his first business when in college in E-commerce and has been an entrepreneur ever since, now he is the co-founder of an outsourcing business called Freeup that provides remote workers who are vetted and they can help you you scale your business. He is also the author of 50 ways to bootstrap million dollar companies.

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Sales and success secrets to scale up your start-up. In this live interview at “The Arts Club” Dover Street Mike shares many sales and success secrets to get you rolling! Mike received an OBE (Order of the British Empire) with recognition from Her Majesty The Queen for his contribution to the UK digital economy. Personal branding was synonymous with success!In his business life Mike was CEO of Telecity, a company he helped successfully from a market cap of 6 Million to well over 3 Billion. 

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Build a Loyal Community Angela Maiers has been listed as one of IBM’s Top 20 Global Influencers, named by Forbes as one of the Top 5 Education Leaders to Watch, in 2017, and is among Huffington Post’s Top 100 Social Media Influencers! Angela founded the global movement, Choose2Matter in 20XX, with a singular mission to help individuals recognize their value and potential contribution to change both their own lives and the world. The non-profit organisation grew out of the impassioned response to a TEDTalk she gave on the power of two simple words, that went viral. YOU MATTER! An educator for 30 years, Angela has shared her message of Mattering not only with students and teachers but with businesses large and small and organisations of all kinds. Her work has been shared in 78,000 classrooms across 100 countries that has rallied more than a million children. Her work with industries is finding new ways to ignite the genius of employees, successfully addressing a $15 trillion employee engagement problem. Angela Maiers is considered one of today’s most influential thought leaders in education and transformative thinking. Here is Angela’s You Matter Ted Talk! It’s emotional! 

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The Future of Big Data Today I’m interviewing David Mathison to discuss the future of big data. David is the CEO of the CDO Summit & CDO Club for Chief Digital Officers and Chief Data Officers. He is the world’s leading authority on CDOs, having been quoted by CNBC, Computerworld, Deloitte, Financial Times, Forbes, Guardian, McKinsey, MIT Sloan Management Review, VentureBeat, Wall Street Journal, and ZDNet, among others. From 1999-2002 he was founder and CEO of the Kinecta Corporation where he raised $30 million in under 2 years. The Kinecta Corporation is now part of Oracle (NASDAQ: ORCL). 

From 1994-1999 David was VP with Reuters, where he pioneered online content syndication, years before RSS was invented. David has more than 30 years of experience in the hi-tech, information, publishing, software, and events industries.

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Artificial Intelligence in Business Since there is so much hype around artificial intelligence examples in business and the scary misinformation that was spread around this a few years ago I decided to do some research and interview some experts on artificial intelligence, machine learning and data science, IoT etc… Dan Yarmoluk- IoT professional and adjunct professor, has been in the industry for many years and after many years of study into machine learning and ai (artificial intelligence) is now teaching machine learning as it is a passion of his. He is also delivering artificial intelligence and working to implement it into business units, including manufacturing, supply chain infrastructures and other areas, to solve complex problems and save money over the long term for businesses. 

In this 30 minute podcast, Dan and I cover some real-world examples of what Artificial intelligence is being used for now and in fact take the time to dispel any myths that you may have of the robots coming to get you and to take over. 

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Helping Homeless People When Steven Payne set off on his first wacky journey; it didn’t cross his mind how it would change his life! Now helping homeless people is part of who he is. All in 6 weeks his life fell to pieces, he lost his Father, lost his job by being made redundant and then his girlfriend left him and he developed Leukemia! 

He decided to go on a 14th Century pilgrimage to Canterbury and to think. After writing to the Archbishop of Canterbury and the Pope for permission to shelter in the Churches along the way and receiving a yes naturally he set off. The main reason was to get back in touch with what he wanted out of life. He encountered many homeless people on his three-week journey to Canterbury. 

Sharing much wisdom in this episode, with how to approach homeless people, what to help them with and the questions we should ask and in fact not ask them. He is studying an MBA in history and is a fascinating person to learn from and shares some deep insights. He also shares why he decided to do this first historical pilgrimage and then to row to Wales in a small 3ft boat and to then last year impressively bounce across the alps on a spacehopper”! 

Visit the show notes to learn more about some great initiatives tackling these challenges.

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