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Thank You for Your Patience

“Patience can be a virtue; it can also be an enslaver. Know the difference to avoid entrapment.” -Greg Williams, The Master Negotiator & Body Language Expert

How many times have you heard the words, “thank you for your patience”? To a degree, there are times when such words become frustrating. You hear over the intercom, “you’re flight’s been delayed”, thank you for your patience. The train is 33 minutes behind schedule. Thank you for your patience.

In most situations when such words are uttered, thank you for your patience, you’re in a captive position. You can’t do anything but wait. So, why do you think such announcements are made? Do you think there’s a hidden message implied?

Sometimes, the attempt is to keep you calm and feeling like the offending party is sorry for the dilemma they’ve caused. They’re soliciting empathy to soften you to the plight you find yourself in. In other times, they’re genuinely sorry.

So, what can you do to pushback on such psychological ploys? In some cases, you can say, I appreciate the sincerity of your statement, can you please do ‘x’? In this case, ‘x’ is something that you might want due to the inconvenience you find yourself in. That request is nothing more than a test to assess their sincerity.

Depending on the circumstances, you might be surprised at what you’re granted. The point is, words are used to influence emotions. In this case, they could be used to assuage the hostile feelings that may be swirling in you due to the circumstances. To allay those feelings and test your negotiation skills, ask the other party to show through action how sorry they are. You can request anything that pleases you. I’ve done it by asking for a penny. The request got a laugh, which made the situation more tenable. It changed the outlook I had and that of the other party.

When you find yourself in a position of helplessness, due to situations that you perceive to be out of your hands, take actions to control them. You’ll be amazed at how well you feel … and everything will be right with the world.

What does this have to do with negotiations? 

In a negotiation, the words, ‘thank you for your patience’ can be a way to subdue a request for concessions, or slow the negotiation process down. It can also suggest genuine sincerity for an indiscreet remark or action. The point is, you need to understand the real meaning of someone’s conveyance to assess the purveyor’s true intent. Without validation, you could misperceive that intent, which can cause the negotiation to take an unexpected turn.

First, consider the mindset you possess; your current state of mind will influence your perspective. Next, consider the person with whom you’re negotiating. Has she displayed an ill temper throughout the negotiation, or a demeanor that’s been non-threatening, passive, and one of conciliation?  Take into account what has occurred prior to that point; the closer you are to a point of exasperation, the less likely you are to being in an understanding mindset. That means if you’ve been riled throughout the negotiation, or at a point that’s not too distant, you’ll be more likely to seek retribution and less likely to offer forgiveness.

Always be mindful of the intent of the other negotiator. It’s through that understanding that you’ll gain insight into the real person with whom you’re negotiating.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#patience, #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions #negotiaton

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Best Practices Entrepreneurship Management Marketing Negotiations Sales Skills Women In Business

How to Win More Negotiations by Using Power Right

“The perception of power is based on how it’s used. Use it right, and you’re perceived as being powerful. Use it wrong and you’re perceived as being weak.” -Greg Williams, The Master Negotiator & Body Language Expert

What does power look like in negotiations? Is it encompassed in the outcome (i.e. he who obtains the most is more powerful)? Is it encapsulated within the flow of the negotiation, or does it stem from another source? You can win more negotiations by using power right, but first, you must know how and when to deploy your power. Thus, your assessment of how to present the presence of power should be based on the negotiator type that you’re negotiating with.

Lead or Led

Power in a negotiation may take the form of the person that’s leading or the person that’s led. In the former situation, a false pretense can be assumed because he assumes he’s in the lead. That can lend itself to a false sense of bravado, which might cause one to expose his hand.

On the other hand, some people prefer to be led in a negotiation. Of the four personality types of negotiators (i.e. Hard/Closed, Hard/Open, Easy/Closed, Easy/Open) the ‘Easy/Open’ negotiator type is the one most susceptible to being led.

Hard/Closed

The most combative of the negotiator types will be the ‘hard/closed’ negotiator. His mental perspective is, ‘the only way I can win is if you lose.’ Thus, he’ll fight you for every gain you acquire and be very reluctant to make concessions unless he receives something in return. Just as an aside, some negotiators will adopt this posture to assess your response. That means this style of negotiation is not his preferred manner to negotiate. You can gain insight into the validity of his attempts by adopting the same demeanor, making a small concession and seeing how he responds or challenging him per his demeanor. In either case, don’t engage too deeply until you’ve gained enough of an assessment to know definitively what he’s up to.

Hard/Open

This negotiator type will not be as rigid as the ‘hard/closed’ type, but she may be close. She won’t be as gruff. Her demeanor will be one of allowing you the hope of acquiring more of what you seek if you go along with her plans.

With this type, go slow. Allow her to lead you to gain insight into her plans. Again, make small concessions when appropriate and request concessions to determine how amenable she might be to a give and take process. Don’t attempt to be heavy-handed with her. If you do, she may stiffen and become the ‘hard/closed’ type.

Easy/Closed

The ‘easy’ type of negotiators are the most amenable types to negotiate with. While the ‘easy/closed’ type will be the most difficult between the two, she will still be more open than the ‘closed’ types.

With this type of negotiator, adopt a power position; this is to let her know that you recognize the power you possess in the negotiation. Don’t pose it as an outright threat. Instead, position it as the silent stick that can be employed if the carrot doesn’t work.

Easy/Open

This is the easiest type to negotiate with. He will be amenable to following your lead. Be sure not to spook him. If he feels safe in the negotiation, he’ll follow your lead without question; he’ll even do so to his detriment. But he wants things to appear fair, so be aware of this trait in him. The best power to employ is the appearance of no power. Let him think he’s in the lead and you can lead him from behind.

When using power in a negotiation, the way you employ it based on the negotiator type will impact the success you have with it. By knowing when and how to employ your power, you’ll be in a more powerful position throughout the negotiation … and everything will be right with the world.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.TheMasterNegotiator.com/greg-williams/

#win #Power #Negotiator #Business #Management #SmallBusiness #Money #Negotiating #combat #negotiatingwithabully #bully #bullies #bullying #Negotiations #PersonalDevelopment #HandlingObjections #HowToNegotiateBetter #CSuite #TheMasterNegotiator #psychology #NegotiationPsychology

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Best Practices Entrepreneurship Human Resources Investing Management Marketing Negotiations Sales Skills Women In Business

Do You Suffer from the Illusion of Success?

“Success has many suitors. Are you prepared to be embraced by success?” -Greg Williams, The Master Negotiator & Body Language Expert

Exactly what is a success? You hear people talking about success but seldom do they speak about what it means to be successful. Some people may see what they consider to be a bum laying on a grate and deem him as lacking success. Is that true? Might that individual be so happy with where he is in life that he would consider himself to be successful?

The meaning of success can only be determined by you! And, it’s very important that you define what that means. Its meaning will shift throughout your life but unless you define it at every stage of its change, you’ll miss the opportunity to define its meaning for your future.

When you define what success means to you, you’re defining your future. You’re setting psychological neurons into motion within your own brain to acquire the goals that will determine the degree of success you’ve achieved at some point in the future. That will determine the actions you engage in, the friends you associate with, the job or business activities you indulge in, etc. When you define what success means for you, you set a road map of how you’ll reach the weigh stations along the path to success.

So, don’t create the illusion of success by a lack of its definition. Instead, determine what it’s related to as it relates to the person you wish to be in the future. The better you define what success is to you, the greater the chance you’ll have at creating a plan to become successful. There will be illusions along success’ path but they won’t create the distraction that they would have produced had you not defined its meaning. Plus, you’ll be in a better mental place to banish any illusions that would present themselves as a ghostly harbinger to distract you from your path. That will reduce the angst and stress that you would have placed upon yourself.

Once you acquire the insight to determine what success means for you, you’ll be more mindful of the actions that lead to greater success … and everything will be right with the world.

What does this have to do with negotiations? 

You should never enter a negotiation without having defined what a successful outcome is. You should also define what a less than stellar outcome will look like. Even if you must exit a negotiation prior to its end, you can still view it as a success. It could be viewed as such when considering the time you might have wasted in an endless loop that was going nowhere.

During your strategy planning stage of your negotiation, highlight what a successful outcome will look like and mean to you. Make sure you assess what you think it will mean and look like for your negotiation counterpart too. With a picture of the meaning of success for both of you, you’ll have a greater understanding of how he’s feeling if it starts to slip from him. That, in turn, will allow you to use the illusion of success to keep him on that path or reward him by giving the presence of success back to him. Regardless of your choice, you’ll be in a stronger negotiation position, and that’s something that every negotiator seeks.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Illusion, #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

 

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Best Practices Entrepreneurship Human Resources Management Negotiations Sales Skills Women In Business

How Will You Know When It’s Time to Leave?

“Staying too long in any environment depletes your resolution for change.” -Greg Williams, The Master Negotiator & Body Language Expert

When was the last time you found yourself wondering, why am I still here? What purpose is being here serving me? Sometimes, those questions beckon to the beginning of a new journey. They serve as an indicator of change in your life. Those feelings usually manifest themselves in some subliminal emotion you sense. They nudge at your consciousness. They do so in an attempt to move you. They’re saying, it’s time to move on. Pay attention to those emotional signals because they’re calls from the future. They’re summoning you to move from where you are to where you’ll be. In paying attention, take note of the direction you move in. Those same emotions will gently speak to your consciousness along your journey’s path. They’ll indicate to what degree you’re moving in the right direction.

If you think about it, you’ve been moved by silent thoughts and stimuli that have gently moved you out of one environment and into another throughout your whole life. More than likely, when you were younger, you were not aware when those silent thoughts provoked you. At some point, you acquired that recognition. When you did, that was the awakening of a higher sense of awareness that you’d invoked within yourself.

When you sense that it’s time to move on, know what’s motivating you and name it. Assess if you’re attempting to escape an environment or moving towards a greater goal. It’s important to recognize the main source of motivation because, once you identify it, you’ll have greater insight into what caused you to move. There’s a difference between moving away from and moving towards something. The difference resides in the motivation.

To determine the degree you’ve improved, set goals. As you progress towards the achievement of a goal, have mile-markers that indicate the progress you’ve made. By noting that, you’ll know when you need to make a course correction. That will also be the signal that indicates whether it’s time to leave the path you’re on to seek another.

Never be afraid to realign your actions to achieve greater goals. You were not meant to stop striving forward. That only occurs when you die. So, no matter the turmoil you experience, no matter the perceived setbacks you encounter, never be fearful of leaving an environment that no longer serves you. The longer you stay in a debilitating environment, the more debilitated you’ll become. You’ll have less time to revel in the success you seek. If you note the progress you’re making along the path of life’s journey and you’re willing to leave a path that’s going nowhere, you’ll find a better path for your life … and everything will be right with the world.

What does this have to do with negotiations?

Many negotiators have found themselves stuck in a negotiation long after they should have departed. When it comes to negotiations, the longer you stay engaged, the more likely you are to make unnecessary concessions.

If you find that things aren’t going to your satisfaction, consider points that you might use to exit. In such a case, knowing when it’s time to leave can save you a lot of time, anxiety, and stress. And, as a negotiator, that’s something you don’t want or need.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com 

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Time, #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

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Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Skills Women In Business

But Wait, There’s More – Negotiation Insight

“Never forget that you have the power to choose what you wish others to see in you.” -Greg Williams, The Master Negotiator & Body Language Expert

When do you reflect upon where you are in your life? Does it occur when you’re beset by misfortune or when you’re in a state of exhilaration? It’s a thought that warrants attention because you’re always being moved by your thoughts. And, your thoughts transfer into actions.

When you’re in a certain mental state, note the words you use to represent that mindset to yourself and others. Words have power. Thus, the way you use them will influence your actions and that of those around you. When you muse to others and yourself about what you’re thinking or how you feel, you’re giving insight into your personality. That insight allows others to assess who you are, what you might do in a situation, and how they might interact with you during those times.

Anytime you’re not feeling normal, whatever that might be for you, and you don’t wish to expose it, cloak it by displaying a different demeanor. If you’re a frequent reader of my writings, you know you’re always negotiating; that means, what you do today impacts tomorrow’s opportunities or lack of. You don’t have to consider your actions as being a negotiation. Nor do you have to consider air as a vital part of life. Nevertheless, both are truisms.

To achieve more, you must be mindful of how you represent yourself to others. The more you wish others to perceive a certain persona, the more aligned your actions should be with that persona. If you leave people with the thought that there’s more to you than they know, you’ll have them in a state of wonderment that states, but wait there’s more. That will heighten their intrigue of you, which will serve to increase their interest … and everything will be right with the world.

What does this have to do with negotiations?

Predictability vs. Unpredictability

During a negotiation, a collage of thoughts, words, and actions will attempt to drive the negotiation down different paths. The predominant collection of that makeup will determine your success; another consideration will be your past demeanor. The latter will serve as input about how you’ll respond to certain stimuli.

In a negotiation and in every aspect of your life, people will believe of you what they see. Sure, they’ll color their perception based on their biases. The rub is, if you don’t present yourself based on how you wish to be perceived, they’ll fill in the blanks without your input. Don’t wonder as you wander. Show others what you want them to see in you.

People like predictability. But, if you want to win more negotiations, they’ll be times when it behooves you to be unpredictable. During such times, leave others wondering if there’s more to you to uncover. Doing so will serve your benefit. They won’t be able to completely figure you out. Thus, they’ll lack the ability to predict what you’ll do next. That’ll serve to foil their negotiation plans. To keep them off-balance, create a state of mind for them that says, but wait, there’s more.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#HiddenValue, #More, #Aware, #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

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Best Practices Entrepreneurship Management Marketing Negotiations Sales Women In Business

Be Aware of the Straw Man

“Always attempt to control those that attempt to control you. By doing so, you’ll have greater control.” -Greg Williams, The Master Negotiator & Body Language Expert

Are you aware when others invoke a straw man to maneuver you? Be alert to such actions. Those actions may leave you instilled in fear. Worse, they may leave you confused about why you engaged in an action.

Straw man has several meanings. It can refute a response that veers from the initial point while giving the appearance of addressing it. As an example, a supervisor might say to his boss, “The team worked a lot of overtime to get the project in on time. I think we should give them a 2% bonus.” The boss’ response, “That’s horrible thinking! If we gave a bonus every time they did their job, there would be no incentive for them to do anything.” The boss’ rebuttal, while appearing to respond to the supervisor, ignored the overtime the employees worked to get the project in on time. It ignored that they went above their normal duties.

A straw man can also refer to a person lacking in integrity or substance. An example of this might be, “As he felt backed into a corner, he said, you can do to me as you like, but my followers will make you pay for your deeds.” The reference to, ‘my followers’, was an attempt to conjure up a straw man that would seek retribution.

Suffice it to say, always attempt to control those that are attempting to control you. In so doing, you’ll be in a better position to maintain control of yourself … and everything will be right with the world.

What does this have to do with negotiations? 

Who uses a straw man?

During a negotiation, a straw man can be invoked to foster a position to embolden its user. It might be employed to inject fear, reward, happiness, or retribution into the negotiation process. If stealthily employed, it can give the appearance of its user’s fingerprints not even being on the suggested deed (e.g. one negotiator to the other – they may harm both of us if we adopt that position). Thus, it can be one way to insulate one’s activities from any blowback. In this case, think of the straw man as being the image that one wants to cast that’s greater than the image of the one doing the casting.

Why are straw men used?

a straw man is yet another tactic used in a negotiation by savvy negotiators. Some stumble into its usage, not realizing the effect it can have on a negotiation.

When used deftly, this tactic can alter the course of a negotiation by distracting from the point at hand, altering the flow of the negotiation, and casting doubt in the mind of the negotiator that adopts a position.

In your future negotiations, take note when a straw man is attempted to be used against you. Also, consider when it might be beneficial to invoke your own straw man. Doing so will take your negotiation abilities to higher heights.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Strawman, #Aware, #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

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Best Practices Entrepreneurship Human Resources Management Marketing Negotiations Sales Skills Women In Business

You’re Better Than You Think

“Your perception becomes your reality. Control your perception to control your reality.” -Greg Williams, The Master Negotiator & Body Language Expert

When receiving feedback indicating that you’re not good enough, how do you handle it? When others deny you entry into their group, what emotions does that conjure up in your mind? What’s your predominant thought?

No matter the outcome, when negativity befalls you, never let that outcome become the ultimate belief that defines who you are. Challenge yourself. Think that you’re better than you’re thinking!

Limiting Beliefs:

Once you accept beliefs, they become your reality. They shape the way you view, assess, and determine the validity of information that aligns with your beliefs. Therefore, your beliefs become the trigger that determines your acceptance or rejection of information.

Knowing you control what you believe, allows you to exercise control over your beliefs. The mitigating factor that you consider subliminally is how others view you based on your acceptance or denial of information. Be aware of that factor. Reckoning with it allows you to be more subjective. You successfully proffer your reality if you shape its meaning to support the vision you have of yourself.

It’s your life we’re talking about. You can’t give control to others such that you allow them to completely control you. If you allow their thoughts of you to be the overwhelming factor by which you make decisions, you won’t be your own person, you’ll be theirs.

Triggers:

Know what triggers your limiting beliefs. Test their validity. With the passage of time, new beliefs become prevalent; you accept them as being valid. Are your beliefs valid?

The more you control the triggers that shape your thinking, the greater your ability will be to control your thoughts. That will allow you to control your thoughts to your advantage.

When you feel besieged by doubt, when you think you’ve reached the summit of your possibilities, shun such thoughts. First, cast them aside and then cast them out; they’re limiting. Doing so will allow a new spectrum of possibilities to become exposed … and everything will be right with the world

What does this have to do with negotiations?

Doubt is a silent partner that rides the mind of every negotiator. “If I do this, what will she do? If I don’t accept the offer, will I lose the deal? She’s a much better negotiator than I am. I better give her what she wants.”

If you allow such thoughts to cloud your decisions, you will disadvantage yourself in the negotiation. Instead of focusing on your potential losses, consider what she might have to lose; better yet, focus on how you’ll maximize your gains. In her mind, her position may be more tenuous than yours. You’ll never realize that advantage if you’re stuck on your limited belief thinking. You’re better than that.

So, in your next negotiation, consider all the accomplishments you’ve achieved in the past. You may not have received everything you sought, but you should have received something that allowed you to feel good. Feeling good about some aspect of the outcome will enhance your beliefs about your abilities. From there, continue to build upon the positive perspective you have. That will continuously enhance the belief that you’re better than that.

Remember, you’re always negotiating! 

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Better #Think #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

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Best Practices Body Language Entrepreneurship Investing Management Marketing Negotiations Sales Skills Women In Business

Threats, Consequences: How to Make You Powerful

“Never issue threats without considering the consequences. The consequences may leave you threatened.” -Greg Williams, The Master Negotiator & Body Language Expert

Do you attempt to move others to action with threats? And do you think about the unintended consequences of your intent?

Implement the following thoughts when considering whether to use threats to persuade someone to adopt your position, carry out your wishes, or acquiesce to your demands

How You’re Viewed:

When considering how you’ll project your power, remember the perception of its potency is determined by the perception of the receiver. Don’t project an image that’s too strong or weak for the situation. You’ll run the risk of being perceived as someone that’s overbearing or meek if you do. Suffice it to say, if your body language is misaligned with the persona displayed, you’ll detract from the strength of your persona and message.

Threats:

Some people rail at threats, while others acquiesce to them. Thus, you must know a person’s propensity to move, based on the application of your threats. If you use threats to chide someone and they view them as a challenge, you may unlock their stubborn beast. That could further cement them in their current position. If that was not your intent, you may have unforeseen consequences to confront. Always assess a threat’s probability of success to determine its viability.

Consequences:

In every situation, there are consequences to adopting one action versus another. When considering if you should utilize threats to coerce someone into adopting your will, consider the consequences they’re willing to undergo to deny your request. You should question the timing of your request, too.

If someone can subdue your consequences, due to alternative ways of escaping punishment, you will weaken those consequences. Your threats will be less impactful and less likely to move someone to the action you seek.

Know the person’s demeanor as it shifts in the moment, the probability of what they might do if you’re too stringent, and their tolerance for pressure. If you know that, you’ll have a better idea of how far you can pursue the conquering of their will.

There will be times when to look forward, you should reason backward. Thus, in some cases, if you start with the end in mind and work back from there, the action you should adopt in a situation will be waiting for your discovery. Once you assemble a winning plan that outlines the best ways to utilize the power of threats, you will be on your way to being perceived as a more powerful person in every situation you’re in … and everything will be right with the world.

What does this have to do with negotiations?

Anytime you wish to make a threat stronger in a negotiation, use it when your subject is reliant upon your good will. If they don’t have avenues of shelter to avoid your threats, you’ll be in a stronger position. They’ll be more likely to accept your mandates. By delivering your mandate with a voice of authority, you’ll increase the perception of its strength.

Threats affect the actions of all negotiators. To be more efficient in your negotiations, understand the mindset of the other negotiator, what she’s attempting to achieve, and how you might help her obtain it. With that, think about the different ways you can use threats to move her closer to your goals.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Threats #Consequences #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

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Best Practices Entrepreneurship Management Negotiations Women In Business

Do You Escape Easy Problems by Being Provocative?

“Never run from a temporary problem and allow it to become a permanent solution.” -Greg Williams, The Master Negotiator & Body Language Expert

When you’re confronted by problems, how do you handle them? Do you choose to be provocative, running the risk of irritating yourself and others, or do you seek ways to finesse them? The way you address problems dictate the amount of life you give them. In some situations, what you perceive as a problem is an opportunity for greater gains.

Perception of Problems:

When challenged by trying situations, consider both the up and downside of the potential outcome. Then, assign a probability to the outcome. That process will allow you to better address the situation’s occurrence along with the degree of severity that it may possess. Never dismiss a problem out of hand simply due to the classification you assign it. When a problem contains an easy solution and it’s one that will add value to you, address it and embrace the outcome of its gains.

Communication is Key:

When considering how you’ll address a problem, the way you think of it communicates its severity. That occurs to whom you speak about your perception and yourself. The latter is true because as you communicate with others, you’ve already consulted your own perception and then you update that assessment by further discussions. The other perspective to consider is, problems decrease in severity with the passage of time and further movement away from them.

Mental Attitude:

The attitude you possess when examining a problem determines its degree of perceived difficulty; that perception places a weight on your mind as you contemplate how you’ll address it.

A study in the Huffington Post in August 2015, indicated that 85% of the misfortunes we consider never occur. It further highlights that there are lessons we learn to our benefit in the remaining 15% of that equation. That means, we spend a lot of emotional capital worrying about difficulties that never materialize.

Your Persona:

Be cognizant of how you project your persona when mulling over the possibility of calamitous outcomes. If you project a situation as being dire to others and they think it’s easy, you’ll be displaying your fortitude to deal with such situations. That display may lead to you not receiving opportunities in the future for fear of how you might address them. If you remember that you’re always negotiating (i.e. what you do today impacts tomorrow’s opportunities), that should serve as a reminder to be watchful of how you project yourself.

As you can see, there’s a lot you can do to shape the appearance of problems and the way you engage them. If you want to be more successful when addressing situations that are challenging, embrace them with a mindset that they’ll be beneficial to you. Don’t think of any problem as being too large to overcome; that’ll hamper your mind when considering actions to address easy problems. Possessing a conqueror’s mindset will help you achieve more goals and positive outcomes … and everything will be right with the world.

What does this have to do with negotiations? 

People perceive problem solvers as being more influential in negotiations. Therefore, their thoughts and suggestions are more acceptable, too. To enhance your repute, be known as someone that deals with challenges by your positive demeanor. That, coupled with the implementation of what’s in this article should lead to better negotiation outcomes for you.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams

#Problems #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

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Best Practices Entrepreneurship Investing Management Marketing Negotiations Sales Skills Women In Business

Be Alert When Options Are Being Limited

“Limit my options and you limit my beliefs. If I allow you to limit my beliefs, I limit myself.” -Greg Williams, The Master Negotiator & Body Language Expert

“What do you believe and how do you arrive at your beliefs? Are you a ‘the glass is half empty or the glass is half full’ person?” Those were the questions posed when two individuals were talking. The ‘half empty or half full’ question was limited by its option. It proposed that there were only two possible answers to the question (i.e. half empty or half full). There was a third possible option not offered. The glass could have been the right size for the contents it contained. Thus, the questioner was attempting to control the thought process of the questionee by limiting the questionee’s options to two possibilities.

“Limit the options of what you want me to believe and I’ll give you my limited beliefs. But by doing so, I may give you insincerity in return.” -Greg Williams, The Master Negotiator & Body Language Expert

When given options, consider what’s omitted. Also, assess if what’s omitted is intentional. Consider if it’s done to keep you from focusing on more salient points that might serve you. When someone limits your options, they’re limiting your choices. By limiting your choices, they’re also limiting your beliefs. They’re controlling you! Don’t take that lightly.

That may sound like it’s obvious, but when you’re presented with specific options, your selections become limited. As an example, if I asked you if you’d rather be rich or happy, what might your thought be? Would you consider other options, or would you focus on the choices I presented to you? Most people wouldn’t consider other possibilities. They would focus on the choices presented.

Always be willing to expand your mind by exploring the possibilities contained in options that aren’t presented. Doing so may expose more value. That’s how you can discover your treasure. Seek yours and you’ll become more mentally enriched by knowledge … and everything will be right with the world.

What does this have to do with negotiations?

When limited by choices, one becomes limited by the options offered. While that can be constraining for you, it can also be a tactic you employ in your strategies against the other negotiator. You can best deliver it by stating your options in a rushed or calming demeanor; choose whichever is best for the situation at hand. To make it more viable, have a combination of options ready to diffuse any possible push-back you might receive. Follow that up with, “I’ve given you options. What else do you want me to do?” Remember, while you have your negotiation counterpart considering your options, you’re in control of the negotiation.

When negotiating, be alert to the choices you’re offered and the ones you offer. If the premise of those choices doesn’t fit within your spectrum of benefits, reject them while attempting to persuade the other negotiator to consider yours. By doing so, you’ll become more reflective and circumspective in your thinking about the choices you consider and extend. That will lead to more fulfilling negotiations, enhanced by more positive negotiation outcomes.

Remember, you’re always negotiating!

After reading this article, what are you thinking? I’d really like to know. Reach me at Greg@TheMasterNegotiator.com

 To receive Greg’s free “Negotiation Tip of the Week” and the “Sunday Negotiation Insight” click here http://www.themasternegotiator.com/greg-williams/

#Options #LimitedOptions #Success #Emotion #Business #Progress #SmallBusiness #Negotiation #NegotiatingWithABully #Power #Perception #emotionalcontrol #relationships #liars #HowToNegotiateBetter #CSuite #TheMasterNegotiator #ControlEmotions

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