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Our goal is not to stir things up for the sake of it, though we do find it exhilarating. Rather, we want to inspire positive changes in your business, your personal life, and the world at large. Join us on this journey to turn your big dreams into reality.
In this episode of Disrupt and Innovate, Lisa L. Levy hosts Lynn Daniel, founder and CEO of The Daniel Group, to discuss the critical role of customer experience (CX) in business success. They explore how CX drives differentiation, builds loyalty, and transforms customer satisfaction into long-term ...
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In this episode of Disrupt and Innovate, Lisa L. Levy hosts Lynn Daniel, founder and CEO of The Daniel Group, to discuss the critical role of customer experience (CX) in business success. They explore how CX drives differentiation, builds loyalty, and transforms customer satisfaction into long-term growth. Lynn shares actionable insights on designing effective customer journeys, the importance of senior management’s engagement, and strategies for gathering and acting on valuable customer feedback. Perfect for businesses of all sizes, this conversation emphasizes why putting the customer first is essential in today’s competitive market.
Key Words:-
- Customer Experience
- CX Strategies
- Customer Journey
- Business Growth
- Customer Satisfaction
- Senior Management Engagement
- Feedback Analysis
- Lynn Daniel
- The Daniel Group
- Disrupt and Innovate Podcast
- Customer Loyalty
- B2B CX Strategies
- Strategic Planning
- Differentiation Through CX
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