Jolly Nanda

Professional Experience ·        Altheia Inc, Founder/CEO ·        VIKRITI Management Consulting. CEO ·        Highmark Inc., VP, Client Delivery and Implementations ·        Optum, VP Optum Cloud Operations, Payer Shared Services ·        UnitedHealthGroup, Sr. Director EDI Business Solutions ·        UnitedHealth Care, Business Owner Provider eSolutions ·        UnitedHealthGroup, Sr. Director Global Operations ·        UHG/Exante Financial Services, Product Technology Integration ·        Uniprise Technologies, Sr. Director Exante Financial Services ·        UHT, Sr. Director Program Integration ·        Simon Delivers, Manager IT ·        Mobile Avenues, Co-Founder ·        ANTsSoftware, VP Business Development ·        PriceWaterhouseCoopers, Principal Consultant ·        Deere & Co, Distributed Systems Lead ·        Shamrock Consulting Services, Consultant Key Career Accomplishments Visionary behind Altheia Predictive Health – on a mission to democratize access to disease management. Winner of the 2022 MN AHA Empowered to Serve Fan Favorite Award. Key client portfolios at NIH, Optum, Zappos.com, Xcel Energy, LACare and FBHP for VIKRITI Beat first call resolution target of 90% and improved overall availability of services 2% Exceeded adoption targets by 10% introducing a proactive outreach program Co-led the creation of the first 5year business strategy and operating plan with the CFO Rolled out standardized quality method for the PMO and client implementations which improved client satisfaction by 9% Improved employee engagement scores by 15% for entire Payer organization Achieved $20M+ in run-rate savings by comprehensive restructuring and process improvement Co-led the integration of two payment integrity businesses resulting in revenue increase of $6.5M and run rate savings of $46M annually Improved overall provider satisfaction by 11% by establishing the company’s first Portal Provider Advisory Board. Program Managed the buildout and delivery of the first UHG captive site in India. The site was productive ahead of schedule by 3 months with fully productive development and operational staff. Drove and achieved ISO certification for the site. Multiple startups from 2000 to 2003 in varying roles from leading technology/engineering to business development for AntsSoftware and SimonDelivers.com. Managed all aspects of technology delivery for SimonDelivers (an online grocery delivery service, now Coborn Delivers). Led the development and ongoing maintenance of the SAP/ERP system, Web Services – Development and Content, Digital marketing and campaigns. Leadership roles in Global SAP implementations at PriceWaterhouseCoopers LLP and Deere & Company from 1993 – 2000. Focused on development and infrastructure management for SAP/ERP delivery for multinational clients. Education Bachelor of Science, Computer Engineering, University of Kansas, Lawrence, KS Masters, MBA, St. Ambrose University, Davenport, IA Women's Senior Leadership Program, Kellogg, Evanston, IL Tuck Capstone Leadership Program, Dartmouth Certifications and Affiliations ITIL Board of Directors, Women of Nations Board Member, HIMSS MN WBL Member Bullpen Club Member Adult Leader, Troop 206 BSA NorthStar Council The HERO Club Awards 2023 Global CEO Excellence for VIKRITI 2022 AHA Empower to Serve MN Fan Fav for Altheia 2022 GHP Healthcare & Pharmaceutical Awards – Most Pioneering Predictive Healthcare Platform 2019 Change Management Award HR Tech 2012 Presidents Award, UHG 2011 Presidents Award, Ingenix