For some leaders, bosses, and executives, talking less and listening more is no big deal. Some may need to even be more assertive and outspoken in certain business scenarios. For others, this seemingly simple approach requires great self-discipline. Notice I didn’t say it’s impossible, just that it requires self-discipline.
One powerful question leaders must ask themselves is, “W.A.I.T?” or “Why am I talking?” Of course, I didn’t come up with this acrostic, and I’d love to credit the person who did if I knew who it was, but I have been using it in my career, my relationships, and my personal and professional life.
Leaders should ask themselves the W.A.I.T.? question whenever:
- You get that lurking feeling in the pit of your stomach that you’ve been talking about yourself too much, bragging, or just not practicing that all-important humility thing
- Employees are sharing a problem or concern they have about their work, procedures, or policies
- You have asked a team member an open-ended question and they are trying to respond
- You want to get to know an employee better so that you can understand what his professional goals are or what her career plans are
- There’s an opportunity to make a colleague the hero/star and/or to let someone else shine
- You have the urge to chime in with “I did that first,” or “I’ve had it way worse,” “I invented that,” or “Me too”
- You sense that a team member has something bothering them or giving them trouble and you want to help
You get the picture. Abraham Lincoln said, “Better to remain silent and be thought a fool than to speak out and remove all doubt.” Wise words. W.A.I.T.?
CHIME IN:
- When are some times you need to take a step back and ask yourself the W.A.I.T. question?
- Have you had any experiences – good, bad, or ugly – to share that might help the rest of us?
- Comment here and share your thoughts, examples, and tips:
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Jennifer Ledet, CSP, is a leadership consultant and professional speaker (with a hint of Cajun flavor) who equips leaders from the boardroom to the mailroom to improve employee engagement, teamwork, and communication. In her customized programs, leadership retreats, keynote presentations, and breakout sessions, she cuts through the BS and talks through the tough stuff to solve your people problems.
You’re thinking about taking up macramé just to get through your unbearably boring team meetings. CAUTION: This is a symptom of group-think and leads to disaster.
Trying to determine who’s responsible for an action item is like an Abbott and Costello routine. WARNING: This proves there is no accountability amongst team members.
When someone asks how your team is doing, your response is always “Fine.” NEWSFLASH: Fine is the new Sucks. Fine won’t take your business to the next level.
If so, then you’ve come to the right place.
I solve people problems for organizations like yours every day.
I’ll help you to cut through the BS, also known as silos, politics, and competition between team members, so you can achieve greater results in less time.
I work with leaders individually, I work with teams as a whole, I work with the leaders and teams together. No consultant speak. No fluffy exercises. Just practical strategies…with some Cajun spice. Born and raised along the bayous of South Louisiana, I’ve found that a little Cajun wisdom brings new seasoning to time-tested success principles. We call this “lagniappe” or something a little extra that makes all the difference.
My programs focus on mastering communication, inspiring real teamwork, and amping individual influence to impact the bottom line.
If you want an engaging keynote speaker, a skilled facilitator, a lively workshop leader, or an experienced leadership mentor, contact me for a complimentary 20-minute call and we’ll identify your greatest needs and how we can best solve your people problems.
My basic principles are captured in my book Lead, Follow or Get Me the Hot Sauce and have inspired me as a speaker at conferences and events. Today I am one of only four Certified Speaking Professionals (CSP) in the state of Louisiana as recognized by the National Speakers Association. I’m also a certified Senior Professional in Human Resources, a Certified Structured Facilitation Professional, and a certified Master Trainer, and I guess that pretty much means that I’m certifiable too!
After overseeing hundreds of employees as a Human Resources Director, as well as a consultant who has worked with sales, service, and operations teams in the oil and gas, manufacturing, financial, and professional services industries, (to name a few) I am convinced that every organization’s sustainability and profitability hinges on leadership and team success.
And finally, I’m passionate about crawfish, chocolate, wine, and Gumbeaux - my golden retriever puppy.
|Do any of these scenarios sound familiar?
You’re thinking about taking up macramé just to get through your unbearably boring team meetings. CAUTION: This is a symptom of group-think and leads to disaster.
Trying to determine who’s responsible for an action item is like an Abbott and Costello routine. WARNING: This proves there is no accountability amongst team members.
When someone asks how your team is doing, your response is always “Fine.” NEWSFLASH: Fine is the new Sucks. Fine won’t take your business to the next level.
If so, then you’ve come to the right place.
I solve people problems for organizations like yours every day.
I’ll help you to cut through the BS, also known as silos, politics, and competition between team members, so you can achieve greater results in less time.
I work with leaders individually, I work with teams as a whole, I work with the leaders and teams together. No consultant speak. No fluffy exercises. Just practical strategies…with some Cajun spice. Born and raised along the bayous of South Louisiana, I’ve found that a little Cajun wisdom brings new seasoning to time-tested success principles. We call this “lagniappe” or something a little extra that makes all the difference.
My programs focus on mastering communication, inspiring real teamwork, and amping individual influence to impact the bottom line.
If you want an engaging keynote speaker, a skilled facilitator, a lively workshop leader, or an experienced leadership mentor, contact me for a complimentary 20-minute call and we’ll identify your greatest needs and how we can best solve your people problems.
My basic principles are captured in my book Lead, Follow or Get Me the Hot Sauce and have inspired me as a speaker at conferences and events. Today I am one of only four Certified Speaking Professionals (CSP) in the state of Louisiana as recognized by the National Speakers Association. I’m also a certified Senior Professional in Human Resources, a Certified Structured Facilitation Professional, and a certified Master Trainer, and I guess that pretty much means that I’m certifiable too!
After overseeing hundreds of employees as a Human Resources Director, as well as a consultant who has worked with sales, service, and operations teams in the oil and gas, manufacturing, financial, and professional services industries, (to name a few) I am convinced that every organization’s sustainability and profitability hinges on leadership and team success.
And finally, I’m passionate about crawfish, chocolate, wine, and Gumbeaux - my golden retriever puppy.
|Do any of these scenarios sound familiar?
You’re thinking about taking up macramé just to get through your unbearably boring team meetings. CAUTION: This is a symptom of group-think and leads to disaster.
Trying to determine who’s responsible for an action item is like an Abbott and Costello routine. WARNING: This proves there is no accountability amongst team members.
When someone asks how your team is doing, your response is always “Fine.” NEWSFLASH: Fine is the new Sucks. Fine won’t take your business to the next level.
If so, then you’ve come to the right place.
I solve people problems for organizations like yours every day.
I’ll help you to cut through the BS, also known as silos, politics, and competition between team members, so you can achieve greater results in less time.
I work with leaders individually, I work with teams as a whole, I work with the leaders and teams together. No consultant speak. No fluffy exercises. Just practical strategies…with some Cajun spice. Born and raised along the bayous of South Louisiana, I’ve found that a little Cajun wisdom brings new seasoning to time-tested success principles. We call this “lagniappe” or something a little extra that makes all the difference.
My programs focus on mastering communication, inspiring real teamwork, and amping individual influence to impact the bottom line.
If you want an engaging keynote speaker, a skilled facilitator, a lively workshop leader, or an experienced leadership mentor, contact me for a complimentary 20-minute call and we’ll identify your greatest needs and how we can best solve your people problems.
My basic principles are captured in my book Lead, Follow or Get Me the Hot Sauce and have inspired me as a speaker at conferences and events. Today I am one of only four Certified Speaking Professionals (CSP) in the state of Louisiana as recognized by the National Speakers Association. I’m also a certified Senior Professional in Human Resources, a Certified Structured Facilitation Professional, and a certified Master Trainer, and I guess that pretty much means that I’m certifiable too!
After overseeing hundreds of employees as a Human Resources Director, as well as a consultant who has worked with sales, service, and operations teams in the oil and gas, manufacturing, financial, and professional services industries, (to name a few) I am convinced that every organization’s sustainability and profitability hinges on leadership and team success.
And finally, I’m passionate about crawfish, chocolate, wine, and Gumbeaux - my golden retriever puppy.
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