How do iconic brands and disruptive business leaders approach accommodating a new generation of customer expectations? Customer Experience Advantage Podcast author and keynote speaker David Avrin talks with dynamic business leaders about their visionary concepts and powerful customer engagement models.
Customer Experience Advantage Podcast with David Avrin
Pioneering a Private, Quiet Space to Work, Think and Connect
The work environment has changed dramatically in recent years. Not just the work-from-home-options that exploded during covid, but the literal breaking down of walls in the traditional office. Open workspaces have become the norm. But with all that we’ve gained in creating open, collaborative work...
Read moreWinning Digital Customers
In this episode of The Customer Experience Advantage Podcast, David Avrin sits down for an eye-opening conversation with Howard Tiersky.
We hear a great deal about customer experience shifting to digital. But what does digital transformation really look like? In this lives podcast, I speak with Howa...
A Billion Social Media Views! Steve Spangler — Amazing Science Experiences
In this episode of The Customer Experience Advantage Podcast, David Avrin sits down for an eye-opening conversation with Steve Spangler.
What does it take to earn a billion social media views, 1,500 TV Appearances, 23 times on the Ellen DeGeneres show, 5 Emmy Award Nominations, and one Guinness Wo...
The Importance of Meeting In-Person! The Customer Experience Advantage Podcast
News of the “death of in-person meetings” is greatly overrated. While Covid has inflicted great harm on the meetings and convention industry, things are coming back in a big way. In fact, 2022 could break records as people flock to in-person events, meetings and conferences. In this fascinating ...
Read moreBuilding Better Relationships With Video Messaging
As voicemail dies a slow and welcome death, video mail is seeing a rapid rise. Beyond Zoom, Skype and Teams, BombBomb video email is one-way and delivered your way. So how can this one-way, asynchronous communication provide for better introductions and foster better relationships? Tune for a spirit...
Read moreStop Problem Solving and Start Problem Seeking
In a changing world with new challenges brought about by pandemics and dramatically changing customer expectations, there’s no shortage of problems to solve and certainly no shortage of creative ideas. Dr. Arlen Meyers makes a compelling case for a lack of effective strategies to solve them. Dr. M...
Read moreC-Suite Sound of Success - Building a Revenue-Generating Network, Platform, and Community.
There is a big difference between networking and building a network. It’s even better when you find a way to build a robust business model around connecting professionals, fostering engagement, and broadcasting content. Few do it better than my guest this week, CEO maverick, best-selling author, a...
Read moreWho Couldn’t Use a Personal Sherpa?
There are very few things about travel that are glamorous these days. Sure, we love to arrive in new locations, but the process of getting there or coming home can be arduous. But imagine having your own personal escort to help you carry your things, navigate security, watch your luggage and your k...
Read moreThe Most Important Quality in Business Today - Bar None!
One of the most important qualities a business can embody today is coincidentally the same thing that is tragically short supply. Trust has never been more important to earn and keep the loyalty of your customers, clients, and constituents. So what does it take, in an increasingly cynical world, to ...
Read moreExtraordinary Doesn’t Even Begin to Describe it!
So, what do you get when you combine the instructional excellence of an Ivy League university, the meticulously cultivated lush grounds of a Disney park and the service culture and amenities of the Ritz Carlton? You are not going to want to miss my conversation with Dr Nido Qubein of the extraordina...
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