Based on her eight decades plus experience dealing with difficult people and situations, Communication Confidence Consultant Marjorie Saulson will provide specific strategies for dealing with:

• Rude people who interrupt you while you’re speaking or presenting,
• Credit snitchers who repeat your idea and present it as their own,
• Snipers who delight in criticizing your ideas and suggestions,
• Nosy Nellies who feel free to ask you none of their business questions,
• Meanies who purposely ask you gotcha questions to try to make you look bad,
• Bullies who seek to make themselves feel big by trying to make you look small.

All of these situations, and other similar ones, can leave you feeling discouraged and out of control in circumstances that affect your status as an expert in your field, not to mention jeopardizing your chances for a raise or a promotion.

You will end this session with some easy to remember go-to strategies; so that you can turn the tables on difficult people and come out of those unfortunate interactions as the powerful, poised, insightful, and classy person you really are.