This event is open to the public.

Most marketing leaders measure what customers say. Few truly understand what customers feel. In this session, Marc Silber explores how emotionally intelligent AI—not just analytics—drives revenue predictability, retention, and conversion. Drawing on his work at ReadingMinds.ai alongside founder and CEO Stu Sjouwerman (who previously built and scaled KnowBe4 into a 4.6 billion-dollar company), Marc will show how voice-driven conversational insight uncovers the emotional signals hidden inside stalled deals, churn risk, ICP drift, and messaging blind spots.

This is a practical framework for moving from guesswork to knowing — bridging Sense, Reason, and Act to turn emotional intelligence into measurable growth.

All attendees will receive an invitation to experience a Live Test Drive of ReadingMinds firsthand — and a copy of the national bestselling book Agent Powered Growth by Stu Sjouwerman.