Evan Hackel
A dynamic, innovative, thoughtful and inspiring leader with 30 years of experience in franchising, distributed networks and cooperatives. Successful history of: (i) turning around a $700 million distressed franchise system into a $2.0 billion revenue business in four years, (ii) reviving and re-energizing a $3.5 billion revenue franchisor and (iii) founding three franchise systems. Experienced corporate board member.
Currently, a consultant to some of the largest franchise systems in North America. A franchise industry leader, widely published, keynote speaker, member of the New England Franchise Association Board, and Co-chair of the International Franchise Associations Knowledge Share Task Force.
Latest Articles
Why a Franchise Is Like a Great Symphony Orchestra
by Evan Hackel
A great franchise system is much like a world-class orchestra.
The franchisor is the conductor, guiding the performance, setting the tempo, and ensuring everyone...
Enrich Your Life and Leadership by Acknowledging Others
Enrich Your Life by Acknowledging Others
Embrace the practice of acknowledging others—not just in your work but in every facet of your life. In a...
Overcoming Communication Breakdowns in Franchising
By Evan HackelCommunication is the backbone of any successful franchise system, yet it’s often where things fall apart. Franchise systems operate across diverse locations...
Why Training Plays a Critical Role in Hiring and Retention
By Evan HackelKeeping employees from quitting their jobs after only a year or two is becoming a big challenge for many businesses across the...
The Silent Killer of Franchise Growth
The Silent Killer of Franchise Growth
By Evan Hackel
When people list franchising’s biggest challenges, the same culprits always surface: government regulation, the rising cost of...
Training Unleashed
Welcome to Training Unleashed, your ultimate resource for transforming workplace training into a powerful tool for leadership development, employee engagement, and company growth. Produced...
How to Get the Most Out of Being a Member of Your Franchise’s Advisory Council
The more you can shed a positive light on other people and help them shine, the more you build your own profile as a contributor – and the likelihood that other council members will listen to you and support your needs and opinions.
Top Challenges in Franchisee-Franchisor Relationships and How to Overcome Them
We have all heard franchisees say, “The franchisor never really talks to me, they only contact me if there is something I am required to do.” That’s a common complaint. Another one is, “They talked to me a lot when they were trying to sell me my franchise, but not anymore.”
Pre-Onboarding Your Franchisees
If you want your entire franchise to achieve high levels of success from top to bottom, pre-onboarding is something you absolutely have to do.
The Importance of Being a Good Listener
The fact is, most people have to train themselves to be good listeners. And it is not a simple process, because there are so many things that cause people to be bad listeners.
Assign Work to Multi-Functional Teams Whenever Possible
I have found – and I am sure you have discovered too – that multi-functional task forces can do a better job of completing many projects than can teams made up of people with similar skill sets.
Millennial Franchise Buyers Have Changed . . . Have You?
More and more of your potential franchise buyers today are millennials. Do you know who they are? Do you understand them? Are you sure you are selling to them in the most effective ways possible?
