It's all too easy for organizations in almost any industry to make these same kinds of mistakes. We need to take these lessons to heart, rather than gloating at Boeing's predicament.
The more prestigious the author, the more important it is that their work be as error-free as possible...That didn't happen with Jill Abramson's new book.
Unfortunately, too many startups totally avoid friction rather than managing or even encouraging creative friction. Too many others explode from destructive friction, which is the result of unmanaged friction that is allowed to get out of hand.