Saturday, December 6, 2025
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5 Articles written

Donna Cutting

Latest Articles

Employees First!: Inspire, Engage, and Focus on the Heart of Your Organization

  "You provide a red-carpet treatment for your employees and they’ll reward you with their effort, time, and loyalty."- Jeffrey W. Hayzlett (Foreword)   The world is...

Can’t Find Employees? 3 Actions to Take Now

If you want to keep up with the changing world, it means it’s time to change the way you’re doing things and that includes team member recruitment. Think about your potential (and current) team members as customers and you’ll soon be saying “You’re Hired!”

Fact Check: Is the Company Culture You Have the One You Think You Have?

Is it possible that the culture you want to have, and you think you have, is not being felt by your employees? Here are a few tell-tale signs that your company culture may not be as great as you think it is.

7 Skills Your Staff Needs to Deliver Consistently Excellent Customer Service

Take a moment right now and think about a company that’s known for providing an exceptional customer experience. Go ahead, I’ll wait. When I pose this...

Want to Deliver Red Carpet Customer Experience? Here Are 3 Areas of Focus

Have you heard the phrase, “Customer Experience is the new marketing?” In a world where your customers have more choices and louder voices than...