AI+HI Project

Discover how AI is reshaping employee listening, from smart surveys to sentiment analysis, and what it means for engagement, retention, and workplace culture. Two leaders from talent solutions firm Robert Half — Robert Hosking, global executive director of administrative and customer support, and Ryan Sutton, executive director of technology practice — discuss the intersection of technology and empathy, the role of HR in translating data into meaningful action, and how companies are using AI to build stronger, more connected teams. Using insights from Robert Half research, they also look at how listening tools can support employee wellness, plus proactive strategies to keep your best people.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

This episode is sponsored by Robert Half.

Let’s challenge the AI “doom or utopia” storyline with a third path: AI that amplifies human ingenuity and prioritizes the human touch at work. Jordan Hirsch, senior counselor at Palantir Technologies, unpacks the company’s new campaign focused on AI optimism, sharing real-world examples of how AI is empowering workers across different industries rather than replacing them. Learn how HR can supercharge talent to boost productivity, agency, and purpose.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

Moving from initial fear and curiosity to leading an AI-powered HR transformation, Trisha Farrow, vice president of people at cybersecurity firm Arctic Wolf, shares how she turned challenges into opportunities. She discusses the pivotal role of SHRM’s AI+HI Specialty Credential in building her expertise and helping her become a more human-centered leader — which in turn encouraged her to spearhead the development of an AI-driven HR chatbot at her company to enhance efficiency.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

Are you ready to unlock the full potential of AI chatbots in your enterprise?  Markus Bernhardt, principal at Endeavor Intelligence, and Vincent Han, CEO of Mobile Coach, dive deep into the hidden challenges that can derail enterprise AI chatbot initiatives — from integration complexities and data privacy concerns to managing user expectations and delivering real business impact. Learn how to anticipate common pitfalls, implement best practices, and ensure your chatbot delivers lasting impact. 

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

What happens when scientists and engineers step into leadership roles but struggle with power skills? Enter AI. Gwen Acton, CEO of Vivo Group, reveals how AI is transforming leadership development by helping science and tech leaders master skills like communication, adaptability, and collaboration. With real-world examples and a live demo, Acton shows how AI can turn technical experts into influential, people-savvy leaders. 

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

From coaching conversations to performance reviews, learn why effective documentation can be a game-changer for HR managers — and how AI tools can help simplify the process, save time, and boost confidence. Hollie Stuart, CEO of FutureGen HR Solutions, shares practical tips for training teams, overcoming resistance to AI, and preparing for a future where technology and HR work hand in hand. 

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

This episode is sponsored by checkr.

Is AI a job killer or a game changer? Justin Ladner, senior labor economist at SHRM, uses new SHRM research to unpack the truth about automation, generative AI, and the future of work. Explore the industries most impacted, the myths surrounding job loss, and how technology is transforming — not eliminating — careers. 

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

This episode is sponsored by Robert Half.

Learn how to boost HR team confidence and develop essential AI skills for successful adoption with actionable strategies from SHRM’s new AI Enablement for HR program. In a new segment, Arturo Ferriera, founder of Upscaile AI Training, shares how to tackle real-world HR challenges head-on with practical AI solutions — enhancing employee experience and delivering personalized learning and development. HR leaders will gain a clear, actionable framework to define their AI vision, guide seamless implementation, and deliver measurable business results.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

Nichol Bradford, SHRM’s executive-in-residence for AI+HI, sits down with Microsoft’s Christopher J. Fernandez to discuss the company’s innovative approach to AI in HR. Learn about Microsoft’s intriguing 18-month journey as “customer zero” and the unique three-step process they followed that could improve the odds of success for your organization’s AI reinvention.

Episode transcript

Rate/review AI+HI on Apple Podcasts and Spotify.

Explore the intersection of AI, deepfakes, and workplace dynamics with host Nichol Bradford and machine learning expert, business leader, and entrepreneur Tim Hwang. Senior leaders and HR executives can learn how to prepare for the challenges of AI-driven disinformation, build trust in an era of synthetic media, and develop agile response strategies. Discover why the future of workplace integrity may depend less on technology detection and more on fostering human connections and open communication across your organization.

Episode transcript

Rate/review AI+HI on Apple Podcasts and Spotify.