The “ME”conomy. Today’s economy is all about you and me and your customers. Shep shares five ways to understand today’s economy and how you can deliver a better customer experience. Creating superfans. If your customers aren’t telling their friends about you then you are in trouble. Brittany Hodak discusses how you can multiply your customers exponentially. Relevance. How can you differentiate yourself and be a leader in your industry? John Hall talks about how to build your brand and remain relevant. This episode also features the Amazing Quote, Amazing App #AskShep and more.