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“I”ngaging Leadership with Evan Hackel

“I”ngaging Leadership with Evan Hackel

What does it mean to be truly engaged in your business and...

5 Ways To Talk WITH Your Community Not At Them!

5 Ways To Talk WITH Your Community Not At Them!

The future of business is community and everyone online especially the c-suite must change...

Above The Clutter with Pete Krainik Ep 1- The Home Depot – Don’t Buy Into Your Own BS

Above The Clutter with Pete Krainik Ep 1- The Home Depot – Don’t Buy Into Your Own BS

Customer Service. It’s the best kind of marketing that exists. The ability...

Above The Clutter with Pete Krainik Ep 2 – The Grammys – One Night Stand Year Round

Above The Clutter with Pete Krainik Ep 2 – The Grammys – One Night Stand Year Round

It’s not just “watch the show and we’re done.” When you’re dealing...

Above The Clutter with Pete Krainik Ep 3 – Steinway & Sons – For the First Time in 40 Years

Above The Clutter with Pete Krainik Ep 3 – Steinway & Sons – For the First Time in 40 Years

A 160-year old story about craftsmanship and the pursuit of excellence. A...

Above The Clutter with Pete Krainik Ep 4- St. Louis Cardinals: High and Outside

Above The Clutter with Pete Krainik Ep 4- St. Louis Cardinals: High and Outside

The St. Louis Cardinals. You may know the name from the team’s...

Above The Clutter with Pete Krainik Ep 6 – BBVA – Compass – Random Acts Of Brightness

Above The Clutter with Pete Krainik Ep 6 – BBVA – Compass – Random Acts Of Brightness

BBVA Compass. Global bank with a community focus. For CMO Jennifer Dominiquini,...

Above The Clutter with Pete Krainik Ep 7 – IBM – Man AND Machine

Above The Clutter with Pete Krainik Ep 7 – IBM – Man AND Machine

A 105-year old story about innovation, forward thinking technology, and most importantly,...

Affordable Luxury While Transforming the Menswear Industry

Affordable Luxury While Transforming the Menswear Industry

The menswear industry is being revolutionized. Gone are the days of going...

Alan Gellman, esurance

Alan Gellman, esurance

Alan Gellman, Managing Director and Chief Marketing Officer, esurance sat down with...

Alex Ho, Executive Director of Marketing at American Greetings

Alex Ho, Executive Director of Marketing at American Greetings

Alex Ho, executive director of marketing at American Greetings, sat down with...

Angela Preston, Opening Doors

Angela Preston, Opening Doors

Angela Preston is the author of Opening Doors, a book about opportunity...

Antarctic Mike, Leading at 90 Below Zero

Antarctic Mike, Leading at 90 Below Zero

Mike Pierce, or “Antarctic Mike” is the author of Leading at 90 Below...

Artificial Intelligence: Translating The Geek-Speak

Artificial Intelligence: Translating The Geek-Speak

Three years ago when someone in the c-suite mentioned the idea of...

Banking with Purpose; Balancing Values and Business

Banking with Purpose; Balancing Values and Business

Why do your bank’s values need to align with your own? Keith...

BE BAD FIRST

BE BAD FIRST

In Be Bad First on C-Suite TV, we’ll talk about Be Bad...

Being Consistent Is Key for Creating Amazing Customer Experiences

Being Consistent Is Key for Creating Amazing Customer Experiences

The short version of my story is this: At a recent conference,...

Brian Cuban, Author of The Addicted Lawyer, on C-Suite TV’s The DEAN’s List with Dean Lindsay

Brian Cuban, Author of The Addicted Lawyer, on C-Suite TV’s The DEAN’s List with Dean Lindsay

Brian Cuban, Author of The Addicted Lawyer, on C-Suite TV’s The DEAN’s...

Brigham Dickinson, Pattern for Excellence

Brigham Dickinson, Pattern for Excellence

Brigham Dickinson, author of Pattern for Excellence: Engage Your Team to WOW...

C-Suite TV Insights :: HCL Technologies and Brand Finance, pt.2

C-Suite TV Insights :: HCL Technologies and Brand Finance, pt.2

What does it take to be a successful brand? Every company employs...

C-Suite TV Insights :: ReachMe.TV and CBS

C-Suite TV Insights :: ReachMe.TV and CBS

ReachMe.TV is a company at the forefront of bringing you content, wherever...

Catherine Monson, CEO of FASTSIGNS Intl with Rocking Goal Setting Advice on The DEAN’s List with Dean Lindsay

Catherine Monson, CEO of FASTSIGNS Intl with Rocking Goal Setting Advice on The DEAN’s List with Dean Lindsay

Catherine Monson, CEO of FASTSIGNS Intl with Rocking Goal Setting Advice on...

Cathy Dolan-Schweitzer, Health Well Done

Cathy Dolan-Schweitzer, Health Well Done

Cathy Dolan-Schweitzer, author of Health Well Done, talks about the fast pace...

Chris Stamper, SVP of Corporate Marketing at TD Bank

Chris Stamper, SVP of Corporate Marketing at TD Bank

Chris Stamper, SVP of Corporate Marketing at TD Bank, met with Alan...

Chris Westfall, Leadership Language

Chris Westfall, Leadership Language

Chris Westfall, author of Leadership Language: Using Authentic Communication to Drive Results,...

CPA Annual Meeting – State of the Contract Packing Industry Panel

CPA Annual Meeting – State of the Contract Packing Industry Panel

Host Jeffrey Hayzlett sat down with Tim Koers, President, Contract Packaging Association...

CPA Annual Meeting- Navigating the Changes Affecting the Contract Packaging Industry Panel

CPA Annual Meeting- Navigating the Changes Affecting the Contract Packaging Industry Panel

Host Jeffrey Hayzlett sat down with Tom Landry, President & Co-Founder, Allegiance...

CPA Annual Meeting- Sales and Customer Service Panel

CPA Annual Meeting- Sales and Customer Service Panel

Jason Forrest, CEO and Chief Culture Officer, FPG (Forrest Performance Group), Tony...

CPA Annual Meeting: Mergers and Acquisitions: Starting, Growing and Exiting Strategies Panel

CPA Annual Meeting: Mergers and Acquisitions: Starting, Growing and Exiting Strategies Panel

It’s almost inevitable that a company will be sold or acquired and...

Dan Negroni, Chasing Relevance

Dan Negroni, Chasing Relevance

Dan Negroni, author of Chasing Relevance: 6 Steps to Understand, Engage, and...

Daniel Burrus, The Anticipatory Organization

Daniel Burrus, The Anticipatory Organization

Daniel Burrus, author of The Anticipatory Organization: Turn Disruption and Change Into...

Danielle DiMartino Booth, Fed Up

Danielle DiMartino Booth, Fed Up

Danielle DiMartino Booth, author of Fed Up: An Insider’s Take on Why...

Deepak Chopra :: How to Manage Stress Before a Major Business Meeting

Deepak Chopra :: How to Manage Stress Before a Major Business Meeting

Do you get nervous before closing enormous deals or contemplating major money-making...

Deepak Chopra: Your Thoughts Create Your Successes & Failures

Deepak Chopra: Your Thoughts Create Your Successes & Failures

What if you could create wealth and happiness simply by using the...

Deirdre Breakenridge, Answers for Modern Communicators

Deirdre Breakenridge, Answers for Modern Communicators

Deirdre Breakenridge, author of Answers for Modern Communicators: A Guide to Effective...

Digital Marketing Has Skipped The Trust Funnel

Digital Marketing Has Skipped The Trust Funnel

I was fired up on this episode to talk about a wide...

Digital Resilience

Digital Resilience

No one is immune to hacking- including systems not connected to the...

Do Loyalty Programs Really Create Loyalty?

Do Loyalty Programs Really Create Loyalty?

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Don’t Lose the Customer’s Confidence Says Customer Service Speaker

Don’t Lose the Customer’s Confidence Says Customer Service Speaker

My wife and I were on the phone with our bank. They...

Dr. Daren Martin, Author of WHITEBOARD on The DEAN’s List with C-Suite TV host, Dean Lindsay

Dr. Daren Martin, Author of WHITEBOARD on The DEAN’s List with C-Suite TV host, Dean Lindsay

Dr. Daren Martin, Author of WHITEBOARD on The DEAN’s List with C-Suite...

Dr. David Oualaalou, Volatile State: Iran in the Nuclear Age

Dr. David Oualaalou, Volatile State: Iran in the Nuclear Age

Dr. David Oualaalou, author of Volatile State: Iran in the Nuclear Age,...

Edgybees Saves Lives with AR Drones

Edgybees Saves Lives with AR Drones

EdgyBees’ technology was sued post-Hurricane Irma and California’s Wine Country wildfires to...

Energy & Passion –  We are the Impression We Leave

Energy & Passion – We are the Impression We Leave

What impression do you make … when you are on camera .....

Ensure Your Business’ Financial Success with Saul and Simeon Friedman

Ensure Your Business’ Financial Success with Saul and Simeon Friedman

Have you been skipping the morning paper and now you’re feeling a...

Ep. 1: Edible Selfies, Extreme Beer Pong and More!

Ep. 1: Edible Selfies, Extreme Beer Pong and More!

Watch the first episode of our revolutionary new pitch show that lets...

Ep. 10: ‘I Don’t Think We’re the Right Investors’

Ep. 10: ‘I Don’t Think We’re the Right Investors’

Entrepreneur contestants on our pitch show think their ideas are worth millions....

Ep. 2: ‘Has Anybody Not Seen That Product?’

Ep. 2: ‘Has Anybody Not Seen That Product?’

Stream Entrepreneur’s new pitch show and support the contestants on Indiegogo if...

Ep. 3: Want a Job, a Baby or Some New Friends?

Ep. 3: Want a Job, a Baby or Some New Friends?

On our fast-paced pitch show, entrepreneurs seek investment from judges and crowdfunded...

Ep. 4: The Fire Extinguisher and the Screwdriver of the 21st Century?

Ep. 4: The Fire Extinguisher and the Screwdriver of the 21st Century?

Inventors on Entrepreneur’s pitch show think they’ve got the next million-dollar idea....

Ep. 5: ‘People Suck at Judging Other People’

Ep. 5: ‘People Suck at Judging Other People’

Watch this week’s episode of Entrepreneur’s pitch show, then you be the...

Ep. 6: Can a Saliva Test Tell You Whether He’s the One?

Ep. 6: Can a Saliva Test Tell You Whether He’s the One?

Contestants have 60 seconds to spit out a pitch for their product...

Ep. 7: More Secure Connections

Ep. 7: More Secure Connections

On this week’s episode of Entrepreneur Elevator Pitch, contestants present new ways...

Ep. 8: Too Many Cooks in the Kitchen

Ep. 8: Too Many Cooks in the Kitchen

Stream Entrepreneur’s pitch show and watch contestants try to convince investors —...

Ep. 9: Simplifying Your Daily Routine

Ep. 9: Simplifying Your Daily Routine

Watch this week’s episode of Entrepreneur’s pitch show, then you decide: Is...

Episode #2 – Tell Them What They Can Become!

Episode #2 – Tell Them What They Can Become!

Episode #2 – Tell Them What They Can Become! – Emotions are...

Episode #3 – Can you handle the Lights?

Episode #3 – Can you handle the Lights?

Episode #3 – Can you handle the Lights? – Contestants are charged...

Episode #4 – Pitch It! Pitch It Good!

Episode #4 – Pitch It! Pitch It Good!

Episode #4 – Pitch It! Pitch It Good! – Once again the...

Episode 1: It Just Got Real

Episode 1: It Just Got Real

Episode #1 – Get to the Point! The 9 contestants arrive at...

Episode 2: Hunt Pettit, CEO of White Horse Energy

Episode 2: Hunt Pettit, CEO of White Horse Energy

Join C-Suite host Jason Forrest as he interviews Hunt Pettit, CEO of...

Episode 4: Bob McCarthy, CEO of Cheyenne Construction

Episode 4: Bob McCarthy, CEO of Cheyenne Construction

Join C-Suite host, Jason Forrest, as he interviews Bob McCarthy who has...

Episode 5: Gene Meyers, CEO of Thrive Homes

Episode 5: Gene Meyers, CEO of Thrive Homes

Join C-Suite host, Jason Forrest, as he interviews Gene Meyers, the CEO of...

Episode 6: Hal Brown, CEO of Panther City Media Publishing

Episode 6: Hal Brown, CEO of Panther City Media Publishing

Join C-Suite host, Jason Forrest, as he interviews Hal Brown, CEO of...

Evan Sanchez, Sell Like A Champ

Evan Sanchez, Sell Like A Champ

Evan Sanchez, author of Sell Like A Champ: Mindsets, Toolsets and Skillsets...

Every Hour, Happy Hour!

Every Hour, Happy Hour!

Finally – you’ll be able to call yourself a wine connoisseur! In...

Five Ways to Disrupt Your Competition with Customer Service

Five Ways to Disrupt Your Competition with Customer Service

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Former Apple CEO John Sculley Has a Message to Entrepreneurs “Don’t Be Afraid to Fail”

Former Apple CEO John Sculley Has a Message to Entrepreneurs “Don’t Be Afraid to Fail”

John Sculley Former CEO of Apple Inc. and PepsiCo was a close confidant...

Franchisees: The Lifeblood of Liberty Tax Service

Franchisees: The Lifeblood of Liberty Tax Service

One aspect of Liberty Tax Service’s success is the full support they...

Frans de Groot, The Seven Laws of Guaranteed Growth

Frans de Groot, The Seven Laws of Guaranteed Growth

Frans de Groot, author of The Seven Laws of Guaranteed Growth: BITSING:...

From Smart to Wise

From Smart to Wise

Just because you’re a smart person doesn’t mean that you make wise...

G. Scott Paterson- FutureVault, Inc.

G. Scott Paterson- FutureVault, Inc.

Host Jeffrey Hayzlett sat down with the Executive Chairman and Founder of...

GETTING BETTER AT DELEGATING

GETTING BETTER AT DELEGATING

In this episode of the Proteus Leader Show on C-Suite TV you can see an...

GIVING FEEDBACK

GIVING FEEDBACK

Over the past two decades, my colleagues and I have coached and...

Go the Extra Mile

Go the Extra Mile

Going the extra mile is an old expression. It describes people who...

Greg Chalker, Head of Emerging Channels at Capital One Spark Business Card

Greg Chalker, Head of Emerging Channels at Capital One Spark Business Card

The banking industry is known for being highly regulated and rigid in...

Heart and Soul of Rock Musician Peter Himmelman

Heart and Soul of Rock Musician Peter Himmelman

I had the opportunity to interview Peter Himmelman when he was doing...

How American Pickers Star Mike Wolfe Turned His Childhood Passion Into an International Brand

How American Pickers Star Mike Wolfe Turned His Childhood Passion Into an International Brand

Mike Wolfe, Creator and Star of History Channel’s hit series American Pickers...

How Customer Experience Can Lead to Customer Loyalty

How Customer Experience Can Lead to Customer Loyalty

How can you create an unexpected and amazing experience? Sometimes a Moment...

How Great Content Creators Make It Look Easy!

How Great Content Creators Make It Look Easy!

I believe every person no matter your job or industry from the...

How Harley Davidson Created Demand As Told at NSSF

How Harley Davidson Created Demand As Told at NSSF

Join the one-on-one interview with Ken Schmidt, former Director of Communications for...

How to Build a Quality Social Media Following with Peter Shankman

How to Build a Quality Social Media Following with Peter Shankman

Peter Shankman, bestselling author, entrepreneur, speaker, and worldwide connector spoke with Yitzchok...

How to deal with praise while remaining humble and goal oriented.

How to deal with praise while remaining humble and goal oriented.

In this exclusive C-Suite TV episode, Yitzchok Saftlas sits down with Allen...

How to Use a Customer Satisfaction Survey to Your Advantage

How to Use a Customer Satisfaction Survey to Your Advantage

How important are customer surveys? Peter Drucker’s old saying comes to mind:...

Imperial Machine and Tool Co

Imperial Machine and Tool Co

I asked Chris Joest, President of Imperial Machine & Tool Co., why...

Interview with Author, TV & Film Producer Lee Harris

Interview with Author, TV & Film Producer Lee Harris

Executive Producer and writer, Lee Harris is a highly respected and talented...

Interview with the Creators of the Comic Book series Tephlon Funk

Interview with the Creators of the Comic Book series Tephlon Funk

Tephlon Funk is a comic book series created by Stephane Metayer about a...

Interview with WPLJ Radio Host Roxie Digital by Roger Maloney

Interview with WPLJ Radio Host Roxie Digital by Roger Maloney

Roxie Digital aka Barbara De Laleu is a social media and networking...

Israel’s Next Unicorn

Israel’s Next Unicorn

One of the two co-founders of Mobileye, Ziv Aviram, says that OrCam...

It’s More Than Just Body Language

It’s More Than Just Body Language

Media for C-Suite Episode #1 This short-form first episode gives a powerful...

Jeremy Lasky  Founder of Founder of Perception Studios talks about creating the visual effects for Marvel Studios

Jeremy Lasky Founder of Founder of Perception Studios talks about creating the visual effects for Marvel Studios

An entrepreneur and creative leader, Jeremy Lasky started his career at R/GA...

Jim Amos- Mailboxes/UPS

Jim Amos- Mailboxes/UPS

Jim Amos, Founder and Chairman Emeritus, Mailboxes, etc., sat down with host...

Jo Hausman, Go For It!

Jo Hausman, Go For It!

Jo Hausman, author of Go For It! A Woman’s Guide to Perseverance...

Joel G. Block, Stop Hustling Gigs and Start Building a Business

Joel G. Block, Stop Hustling Gigs and Start Building a Business

Joel Block, author of Stop Hustling Gigs and Start Building a Business:...

Julie Cottineau, Twist

Julie Cottineau, Twist

Julie Cottineau, author of Twist: How Fresh Perspectives Build Breakthrough
Brands, wrote the...

Kathleen Dunlop, Global Marketing Director at Vaseline

Kathleen Dunlop, Global Marketing Director at Vaseline

In the first 2017 Effie Winner Spotlight, Alan Hart, host of Marketing...

Laugh Your Way to Success! With Steve Rizzo

Laugh Your Way to Success! With Steve Rizzo

Comedian-turned-motivational speaker Steve Rizzo shares the tools he used to turn his...

Lea Woodford, Lead. Share. Empower.

Lea Woodford, Lead. Share. Empower.

Lea Woodford, author of Lead. Share. Empower: My Strategies for Success in...

Leo Bottary, What Anyone Can Do

Leo Bottary, What Anyone Can Do

Host Taryn Winter Brill sits down with author Leo Bottary to discuss...

Linda Lee, Global Advertising and Brand Director at GE Capital

Linda Lee, Global Advertising and Brand Director at GE Capital

Linda Lee, Global Advertising and Brand Director at GE Capital, talked with...

Live with Author, TEDx Speaker & TV Personality Lucinda Cross

Live with Author, TEDx Speaker & TV Personality Lucinda Cross

Lucinda Cross. Author of 4 Amazon Best Selling books. TEDx Speaker. Media...

Looking for Your “Bob from Accountemps?” With Dawn Fay, District President at Robert Half

Looking for Your “Bob from Accountemps?” With Dawn Fay, District President at Robert Half

Remember Bob from Accountemps? Dawn Fay, District President at Robert Half –...

Lou Diamond, Master the Art of Connecting

Lou Diamond, Master the Art of Connecting

Lou Diamond, author of Master the Art of Connecting, talks about the...

Make That Sale! With Ron Karr

Make That Sale! With Ron Karr

Ron Karr, sales and leadership expert, gave critical advice to help salespeople...

MAKING AGREEMENTS

MAKING AGREEMENTS

The extent to which we expect other people to read our minds....

Mark Eaton, CEO of 7ft4.com

Mark Eaton, CEO of 7ft4.com

Mark Eaton, CEO of 7ft4.com, talked to host Jeffrey Hayzlett about the...

Mark Hunter- High-Profit Prospecting

Mark Hunter- High-Profit Prospecting

Mark Hunter, author of High-Profit Prospecting: Powerful Strategies to Find the Best Leads...

Matthew Paese, Leaders Ready Now

Matthew Paese, Leaders Ready Now

Matthew Paese, author of Leaders Ready Now: Accelerating Growth in a Faster...

Max Scheder – Bieschin, Ekso Bionics

Max Scheder – Bieschin, Ekso Bionics

Max Scheder -Bieschin sat down to talk about how Ekso Bionics is investing...

Medical Cannabis

Medical Cannabis

I had the good fortune to attend the Northeastern Pennsylvania Innovation Conference...

Mind Your Business E3 Christine Comaford

Mind Your Business E3 Christine Comaford

In this exclusive C-Suite TV episode, Yitzchok Saftlas sits down with Christine...

Neal Campbell, CDW

Neal Campbell, CDW

Neal Campbell, Senior Vice President, Strategic Solutions and Services at CDW, talks...

One on One with Filmmaker Huriyyah Muhammad by Roger Maloney

One on One with Filmmaker Huriyyah Muhammad by Roger Maloney

Huriyyah has been instrumental in bringing the power of storytelling, media production...

Peter Friedman – LiveWorld

Peter Friedman – LiveWorld

Peter Friedman, Chairman and CEO of LiveWorld, sat down with host Jeffrey...

Randall Bell, Ph.d. – Socio-Economist and CEO, Landmark Research Group

Randall Bell, Ph.d. – Socio-Economist and CEO, Landmark Research Group

Randall Bell, socio-economist and CEO of Landmark Research Group, sat down with...

Rena Kliot, Pulse International Realty, pt. 2

Rena Kliot, Pulse International Realty, pt. 2

Everyone always wants to know where the next big hot spot in...

Roger Maloney reporting from the Women of Excellence Awards

Roger Maloney reporting from the Women of Excellence Awards

Roger Maloney was reporting live and talking to one of the representatives...

Ryan Davis, Global Marketing Communications Director at Blizzard Entertainment

Ryan Davis, Global Marketing Communications Director at Blizzard Entertainment

Ryan Davis, global marketing communications director at Blizzard Entertainment, sat down with...

Scott Wells- Clear Channel Outdoor Americas

Scott Wells- Clear Channel Outdoor Americas

Scott Wells, CEO of Clear Channel Outdoor Americas, sat down with host...

Six Steps to Creating a Customer-Focused Culture

Six Steps to Creating a Customer-Focused Culture

Customer service is not a department. It’s a philosophy to be embraced...

Social Media Customer Care Cannot Be Ignored

Social Media Customer Care Cannot Be Ignored

It’s been said that customer service is the new marketing. If that...

Sorry Shouldn’t Mean Too Bad

Sorry Shouldn’t Mean Too Bad

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Stephen Meade, MonetaPro

Stephen Meade, MonetaPro

Host Jeffrey Hayzlett sat down with MonetaPro CEO, Stephen Meade at the...

Strike the Balance Between the Digital Experience and the Human Experience

Strike the Balance Between the Digital Experience and the Human Experience

Go to https://www.TheCustomerFocus.com or call 314-692-2200 to learn more about Shep Hyken...

Sudhir Kulkarni, Persistent Systems

Sudhir Kulkarni, Persistent Systems

Sudhir Kulkarni, President, Digital at Persistent Systems, believes there has been a...

Sudhir Kulkarni, President of Sales at Persistent Systems

Sudhir Kulkarni, President of Sales at Persistent Systems

Sudhir Kulkarni, President of Sales at Persistent Systems, sat down with host...

Talking Real Estate with Ira Zlotowitz

Talking Real Estate with Ira Zlotowitz

Are you looking to receive a greater return on your commercial real...

TEAM PULSE: FINDING OPPORTUNITIES FOR HIGHER PERFORMANCE

TEAM PULSE: FINDING OPPORTUNITIES FOR HIGHER PERFORMANCE

About 20 years ago, my colleagues and I at Proteus noticed our client...

Terri Levine, Turbocharge

Terri Levine, Turbocharge

Terri Levine, author of Turbocharge: How to Transform Your Business as a...

The 3 T’s That Must Come Before Technology

The 3 T’s That Must Come Before Technology

The world we live in today is no doubt full of change...

The Business of Collectibles

The Business of Collectibles

In business, stocks and bonds are the bread and butter of the...

The Robot That’s Grandma’s New Best Friend

The Robot That’s Grandma’s New Best Friend

The elderly now finds itself the target market of a growing robotics...

The Science of Change Management

The Science of Change Management

Bringing change to an organization is no piece of cake- especially when...

The State of Entrepreneurship in Silicon Valley

The State of Entrepreneurship in Silicon Valley

If you’re an entrepreneur or thinking about starting a company Silicon Valley...

The Wow Factor

The Wow Factor

“The WOW! Factor,” boils down to one thing; exceeding the expectations of...

Tim Wales, Kadima.Ventures

Tim Wales, Kadima.Ventures

Host Jeffrey Hayzlett sat down with Tim Wales, CEO and Co-Founder of Kadima.Ventures...

Tom Edwards, Epsilon

Tom Edwards, Epsilon

Tom Edwards, Chief Digital Officer, Agency at Epsilon sat down with host...

Top 10 Phrases to Avoid in Customer Service

Top 10 Phrases to Avoid in Customer Service

You have a problem. You call the phone number listed on the...

TOUGH CONVERSATIONS

TOUGH CONVERSATIONS

If you ask any ten leaders what’s the hardest part of their...

Trending News- Big Biz TV

Trending News- Big Biz TV

Business with a bar room slant! Bob “Sully” Sullivan and Russ T....

Upgrade Your Staff to Professionals

Upgrade Your Staff to Professionals

The other day I was talking with a gentleman who was as...

Wharton Professors Discuss Strategic Leadership

Wharton Professors Discuss Strategic Leadership

Wharton professors Harbir Singh and Michael Useem came on the Business Builders...

What Doesn’t Get Done, Gets Noticed – Customer Service Lesson Inspired by Jeff Bezos

What Doesn’t Get Done, Gets Noticed – Customer Service Lesson Inspired by Jeff Bezos

Jeff Bezos, the CEO of Amazon, once said, “The best customer service...

What Makes Liberty Tax Service Stand Out From the Competition?

What Makes Liberty Tax Service Stand Out From the Competition?

What makes Liberty Tax Service, one of the country’s leading tax preparation...

What My Dad Taught Me, A Millennial About Respecting My Elders!

What My Dad Taught Me, A Millennial About Respecting My Elders!

My Dad was the CEO of multiple candy companies over his career...

Who Contributes to the Customer Experience? – EVERYONE!

Who Contributes to the Customer Experience? – EVERYONE!

“Loyalty can be measured and it can be monetized. The sales &...

Why It’s the Worst Best Time To Be An Entrepreneur

Why It’s the Worst Best Time To Be An Entrepreneur

The idea of what an entrepreneur is the value of entrepreneurship has...

Wild West Crypto Show Episode # 17- Goat vs. Bitcoin

Wild West Crypto Show Episode # 17- Goat vs. Bitcoin

Grab your pickaxes, the Wild West Crypto Show are taking you mining!...