On Amazing Business TV on the C-Suite Network, Shep Hyken, professional keynote and customer service speaker, customer service trainer, and New York Times best-selling author, shares his customer service tips. These tips are your how to guide to customer complaints, delivering amazing customer service, customer loyalty, customer service training, customer trust, company culture, customer experiences, sales tactics, employee retention, and much more. These tips are a great resource for anyone in the C-Suite Network!

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Shep Hyken

Host - Customer Service and Experience Expert

Website: https://www.hyken.com

Shep Hyken, CSP, CPAE is a customer service expert, award winning keynote speaker and New York Times bestselling author who works with companies and organizations who want to build loyal relationships with their customers and employees. In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. His articles have been read in hundreds of publications, and he is a New York Times bestselling author. His books include Moments of Magic, The Loyal Customer, The Cult of the Customer, The Amazement Revolution and Amaze Every Customer Every Time. He is also the creator of The Customer Focus programs which help clients develop a customer service culture and customer loyalty mindset.


Stephanie Flesner

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