Customers are willing to change brands or companies faster than ever before. Why? Shep Hyken gives you the top 5 reasons a customer will want to fire you. Making a comeback. Tim Peel’s life changed forever in just a few seconds. He was at the top of his game and then it was gone. He talks about how he overcame this life-changing moment. Nutrition Rocks. People are concerned about their health now more than ever. Providing an amazing customer experience in this industry is more important than ever. Ricky Hall President of NutritionHQ talks about how his company is committed to the customer. The amazing quote talks you how to keep your customers close and your competitors closer. This episode also features the Amazing App, #AskShep and more.