Processes & Infrastructure

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Episodes

David Horsager

David Horsager

David Horsager sits down with Kevin Craine, the host...

Ep. 322: Throwing Down the Business Hammer with Thor Roundy

Ep. 322: Throwing Down the Business Hammer with Thor Roundy

Thor Roundy has championed “Access Salt Lake” and wants...

Episode 106 – Providing Consistent Support on Digital Channels

Episode 106 – Providing Consistent Support on Digital Channels

Research indicates customers want consistency across all interaction channels....

Evan Hackel

Evan Hackel

Evan Hackel is on Bizcast with host Kevin Craine...

Manage Smarter 09 – Bernie Fischer: Achieving Greater Training Results Through Adaptive Learning

Manage Smarter 09 – Bernie Fischer: Achieving Greater Training Results Through Adaptive Learning

Bernie Fischer is an award-winning training professional teaching business intelligence...

Priscilla and Fritz Grutzner Slay the Brand Dragon

Priscilla and Fritz Grutzner Slay the Brand Dragon

How much time do you spend thinking about your...

Rocky Romanella, Tighten the Lug Nuts

Rocky Romanella, Tighten the Lug Nuts

Rocky Romanella, literally wrote the book on achieving balanced...

Wayne Washington on Living Fearlessly with Lisa McDonald 3-2-18

Wayne Washington on Living Fearlessly with Lisa McDonald 3-2-18

Everyone could use a ‘Doctor of Operations’ when it...