DateTime Object ( [date] => 2022-05-28 16:43:33.536432 [timezone_type] => 3 [timezone] => UTC )
  • Marilyn Suttle Shares Fierce Customer Loyalty Tips

    Shep Hyken speaks with customer service expert, international speaker, best-selling author, and business owner, Marilyn Suttle about customer loyalty. They discuss mistakes leaders can make that hurt customer loyalty, and explain the different expectations customers have, and the level of importance each expectation plays in gaining customer loyalty. She also shares tips from her new book, “Taming Gladys: The Busy Leaders Guide to Fierce Customer Loyalty.” This episode will get you one step closer to gaining more loyal customers.

    DateTime Object ( [date] => 2022-05-28 16:43:33.748052 [timezone_type] => 3 [timezone] => UTC )
Amazing Business Radio

Amazing Business Radio

Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts.... Read More