DateTime Object ( [date] => 2021-12-04 20:32:09.237423 [timezone_type] => 3 [timezone] => UTC )
    DateTime Object ( [date] => 2021-12-04 20:32:10.569162 [timezone_type] => 3 [timezone] => UTC )
    Array ( [id] => dcf3a2ec-3621-11ec-88aa-6fb96e9d466e [createdAt] => 2021-10-25T22:59:20.942-07:00 [updatedAt] => 2021-10-29T05:39:56.805-07:00 [title] => Creating an Extreme Adventure Membership Model - Christopher Jerard, Founder/CEO, ROAM Media [pubdate] => 2021-10-26T00:00:00.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/dcf3a2ec-3621-11ec-88aa-6fb96e9d466e/image/2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => Christopher Jerard, Founder/CEO, ROAM Media [summary] =>

    How can nature meet technology to create community — profitably? With the growing allure of membership models, a new breed of entrepreneur is recognizing the importance of engaging a core of enthusiasts to validate the model before expanding to the masses.

    In this episode of the Customer Experience advantage podcast, I talk with Christopher Jerard, the Founder and CEO of ROAM Media, who has recruited some of the biggest names in extreme adventure and those that chronicle it, to form a new way to connect with fans.

    Listen to this episode on all the major podcast platforms or watch the video version on the podcast page at DavidAvrin.com


    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find Christopher Jerard on,

    https://roammedia.com/

    https://www.linkedin.com/in/christopher-jerard-476a717/

    https://twitter.com/jerard

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  • How can nature meet technology to create community — profitably?...
  • Array ( [id] => e6712c0e-2b1d-11ec-a973-e762461f7457 [createdAt] => 2021-10-11T22:33:16.078-07:00 [updatedAt] => 2021-10-11T22:50:10.420-07:00 [title] => Bringing Strategy and Process to Life, Visually! Aric Wood, CEO, XPLANE [pubdate] => 2021-10-11T22:18:20.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/e6712c0e-2b1d-11ec-a973-e762461f7457/image/Aric_Wood__2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 2 [episodeNumber] => 2 [subtitle] => [summary] =>

    So, what does strategy look like — physically? As business becomes more complex, it is becoming increasingly important for leaders to guide their employees and their customers through their processes in a more streamlined and understandable way.

    On this episode of The Customer Experience Advantage Podcast, I talk with Aric Wood, CEO of Xplane (pronounced Explain) to talk about how organizations can simplify and clarify their complex processes with visual elements, graphics and other cutting edge approaches.

    Its a fascinating conversation with a really brilliant business strategist


    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find Aric Wood on,

    https://www.linkedin.com/in/aric-wood-588272/

    https://twitter.com/aricwood?lang=en

    https://xplane.com/


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  • So, what does strategy look like — physically? As business...
  • Array ( [id] => 58dc8176-25c9-11ec-92f4-7fa39777e1f7 [createdAt] => 2021-10-05T03:45:24.994-07:00 [updatedAt] => 2021-10-05T04:37:01.254-07:00 [title] => The Forever Transaction [pubdate] => 2021-10-05T04:36:14.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/58dc8176-25c9-11ec-92f4-7fa39777e1f7/image/Robbie_Kellman_Baxter2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 2 [episodeNumber] => 1 [subtitle] => [summary] =>


    Repeat business is the lifeblood of successful enterprises. But a new generation of entrepreneurial leaders are recognizing a higher level of customer loyalty: The Forever Transaction.

     On this episode of the Customer Experience Advantage Podcast, I have a fascinating conversation with Robbie Kellman Baxter, a pioneer of the “membership economy.” In fact, she coined the term. Robbie has helped some of the biggest brands build their membership models. We talk about the growth of the membership and subscription business models, why they work and for whom they don’t.  

    If you have aspired to the reoccurring, and predictable revenue of a membership business model, tune into this powerful conversation with a brilliant business strategist.


    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find Robbie Kellman Baxter on,

    https://www.linkedin.com/in/robbiekellmanbaxter/

    https://twitter.com/robbiebax

    https://robbiekellmanbaxter.com/




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  • Repeat business is the lifeblood of successful enterprises. But a...
  • Array ( [id] => 53b784f0-cd9c-11eb-bd7b-5be953dd65c8 [createdAt] => 2021-06-14T22:41:26.763-07:00 [updatedAt] => 2021-06-14T22:51:03.926-07:00 [title] => Pioneering a Private, Quiet Space to Work, Think and Connect [pubdate] => 2021-06-14T22:19:00.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/53b784f0-cd9c-11eb-bd7b-5be953dd65c8/image/Jeremy_Jennings_2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 14 [subtitle] => [summary] =>

    The work environment has changed dramatically in recent years. Not just the work-from-home-options that exploded during covid, but the literal breaking down of walls in the traditional office. Open workspaces have become the norm. But with all that we’ve gained in creating open, collaborative working environments, we’ve also lost venues for private conversations and interruption-free work, especially on the road! Today, on the Customer Experience Advantage Podcast, I’m talking to Jeremy Jennings, co-founder of Jabbrrbox private workspace. Very cool technology responding to a clearly demonstrated need. 

     

    Tune for this great conversation!

     

    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


     

    You can find Jeremy Jennings on,


    https://www.linkedin.com/in/jeremyjennings9/

    https://twitter.com/jeremyjennings9

    https://www.linkedin.com/company/jabbrrbox/

    sales@jabbrrbox.com

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  • The work environment has changed dramatically in recent years. Not...
  • Array ( [id] => 76fa30ba-c811-11eb-a889-cf81978b1a36 [createdAt] => 2021-06-07T21:24:50.076-07:00 [updatedAt] => 2021-06-08T05:59:32.739-07:00 [title] => Winning Digital Customers [pubdate] => 2021-06-07T21:41:00.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/76fa30ba-c811-11eb-a889-cf81978b1a36/image/2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 13 [subtitle] => Howard Tiersky, CEO of FROM -The Digital Transformation Agency [summary] =>

    In this episode of The Customer Experience Advantage Podcast, David Avrin sits down for an eye-opening conversation with Howard Tiersky.

    We hear a great deal about customer experience shifting to digital. But what does digital transformation really look like? In this lives podcast, I speak with Howard Tiersky, CEO of FROM - The Digital Transformation Agency and author of Winning Digital Customers. Howard and his team have helped to lead and influence CX initiatives for the likes of Avis-Budget, NBC, JPMorgan Chase, A&E, Mattel, Airbus, Facebook, Verizon, Spotify and Amazon.

    Howard Tiersky is a successful entrepreneur who has been named as one of the “10 Digital Transformation Influencers to Follow Today “and by Enterprise Management 360°as “One of the Top 10 Digital Transformation Influencers That Will Change Your World.” 

     

    Tune in. This is a good one!

     You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find Howard Tiersky on,

    https://www.from.digital/howard-tiersky

    https://www.linkedin.com/in/tiersky/

    https://twitter.com/tiersky

    https://www.youtube.com/c/FromDigital

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  • In this episode of The Customer Experience Advantage Podcast, David...
  • Array ( [id] => f656bdde-bd11-11eb-8d37-ab4aac3c5c4d [createdAt] => 2021-05-24T21:30:40.964-07:00 [updatedAt] => 2021-05-24T21:33:32.927-07:00 [title] => A Billion Social Media Views! Steve Spangler — Amazing Science Experiences [pubdate] => 2021-05-24T21:23:32.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/f656bdde-bd11-11eb-8d37-ab4aac3c5c4d/image/2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    In this episode of The Customer Experience Advantage Podcast, David Avrin sits down for an eye-opening conversation with Steve Spangler. 

    What does it take to earn a billion social media views, 1,500 TV Appearances, 23 times on the Ellen DeGeneres show, 5 Emmy Award Nominations, and one Guinness World Record? Well, you don’t do it by being boring. 

    In this powerful and energetic podcast, STEM influencer and media celebrity Steve Spangler talks about consistently earning throngs of eyes and ears online. You may want to switch to the video version of this one…Just saying.


    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find Steve Spangler on,

    https://stevespangler.com/

    https://www.linkedin.com/in/stevespangler/

    https://twitter.com/SpanglerScience

    https://www.instagram.com/stevespangler/

    https://www.youtube.com/sickscience




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  • In this episode of The Customer Experience Advantage Podcast, David...
  • Array ( [id] => e4a9d9b8-b78f-11eb-82fe-5305a070196b [createdAt] => 2021-05-17T21:17:00.923-07:00 [updatedAt] => 2021-05-17T21:19:47.086-07:00 [title] => The Importance of Meeting In-Person! The Customer Experience Advantage Podcast [pubdate] => 2021-05-17T20:49:27.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/e4a9d9b8-b78f-11eb-82fe-5305a070196b/image/Paul_VanDeventer.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    News of the “death of in-person meetings” is greatly overrated. While Covid has inflicted great harm on the meetings and convention industry, things are coming back in a big way. In fact, 2022 could break records as people flock to in-person events, meetings and conferences. In this fascinating interview with Paul Van Deventer from Meeting Professionals International, we discuss what was lost, gained and learned from a year of “virtual” meetings.

     

    From a recognition of the importance of unexpected in-person connections to a renewed commitment to health and safety and the challenge of replacing skilled workers lost to other industries, Paul offers an optimistic view and a unique perspective of what role we all play in getting back to business in the new next.

     

    Tune in to this fascinating conversation that affects everyone in every industry.



    You can find David Avrin on,


    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin



    You can find Paul Van Deventer on,

    https://www.linkedin.com/in/paulvandeventer

    https://www.mpi.org



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  • News of the “death of in-person meetings” is greatly overrated....
  • Array ( [id] => 7f9e005e-b149-11eb-a1a2-53629f0bb990 [createdAt] => 2021-05-09T21:37:59.656-07:00 [updatedAt] => 2021-05-11T05:24:44.319-07:00 [title] => Building Better Relationships With Video Messaging [pubdate] => 2021-05-10T20:45:00.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/7f9e005e-b149-11eb-a1a2-53629f0bb990/image/Ethan_Beute.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 10 [subtitle] => [summary] =>

    As voicemail dies a slow and welcome death, video mail is seeing a rapid rise. Beyond Zoom, Skype and Teams, BombBomb video email is one-way and delivered your way. So how can this one-way, asynchronous communication provide for better introductions and foster better relationships? Tune for a spirited conversation with Ethan Beute, Chief Evangelist with BombBomb video messaging. 

    You may have used video email in the past, but Ethan makes a powerful case for avoiding misunderstanding and being seen and heard for who you are and what you authentically want to say. An enlightening conversation with a really great guy!


    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find Ethan Beute

    https://www.linkedin.com/in/ethanbeute

    https://bombbomb.com

    https://twitter.com/ethanbeute

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  • As voicemail dies a slow and welcome death, video mail...
  • Array ( [id] => f2acfdda-ac98-11eb-9263-9795f4ced0e2 [createdAt] => 2021-05-03T22:24:07.119-07:00 [updatedAt] => 2021-05-03T22:26:55.859-07:00 [title] => Stop Problem Solving and Start Problem Seeking [pubdate] => 2021-05-03T22:13:09.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/f2acfdda-ac98-11eb-9263-9795f4ced0e2/image/2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 9 [subtitle] => [summary] =>

    In a changing world with new challenges brought about by pandemics and dramatically changing customer expectations, there’s no shortage of problems to solve and certainly no shortage of creative ideas. Dr. Arlen Meyers makes a compelling case for a lack of effective strategies to solve them. Dr. Meyers is president and co-founder of the Society of Physician Entrepreneurs and in this episode of Customer Experience Advantage Podcast, we’re talking about the elusive entrepreneurial mindset and what they don’t teach you in school. It’s a fascinating conversation from a very unique perspective.  


    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find Dr. Arlen Meyers


    https://sopenet.org

    https://www.linkedin.com/in/ameyers


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  • In a changing world with new challenges brought about by...
  • Array ( [id] => dac18474-910a-11eb-a00c-e77ad7bd931a [createdAt] => 2021-03-29T20:48:57.056-07:00 [updatedAt] => 2021-03-29T20:51:37.117-07:00 [title] => C-Suite Sound of Success - Building a Revenue-Generating Network, Platform, and Community. [pubdate] => 2021-03-29T20:32:46.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/dac18474-910a-11eb-a00c-e77ad7bd931a/image/1.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 8 [subtitle] => [summary] =>

    There is a big difference between networking and building a network. It’s even better when you find a way to build a robust business model around connecting professionals, fostering engagement, and broadcasting content. Few do it better than my guest this week, CEO maverick, best-selling author, and global business celebrity, Jeffrey Hayzlett, Chairman of the C-Suite Network.

    OK, this is a good one! Membership models, building a broadcasting juggernaut, and shooting off cannons to protect your home from invading Iowans! Tune in to this powerful and entertaining segment. Great content and a captivating conversation with Jeffrey Hayzlett!


    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find Jeffrey Hayzlett on,

    https://hayzlett.com

    https://www.linkedin.com/in/hayzlett

    https://www.youtube.com/c/JeffreyHayzlett/featured

    https://twitter.com/JeffreyHayzlett


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  • There is a big difference between networking and building a...
  • Array ( [id] => c9585470-860a-11eb-899c-d3997dd4e59f [createdAt] => 2021-03-15T20:50:45.057-07:00 [updatedAt] => 2021-03-16T07:25:29.165-07:00 [title] => Who Couldn’t Use a Personal Sherpa? [pubdate] => 2021-03-15T20:45:00.000-07:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/c9585470-860a-11eb-899c-d3997dd4e59f/image/1.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 7 [subtitle] => [summary] =>


    There are very few things about travel that are glamorous these days. Sure, we love to arrive in new locations, but the process of getting there or coming home can be arduous. But imagine having your own personal escort to help you carry your things, navigate security, watch your luggage and your kids so you can hit the restroom or grab some food for the family. 

    In this episode of The Customer Experience Advantage, David Avrin sits down with entrepreneur Julie Melnick of SkySquad, a rapidly growing personal service with a brilliant and unexpected business model. 

    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    www.twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin

    You can find Julie Melnick on,

    https://www.linkedin.com/in/julie-melnick-64778857

    www.theskysquad.com


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  • There are very few things about travel that are glamorous...
  • Array ( [id] => ca1a24c6-808b-11eb-8cd9-8f9dc6d12305 [createdAt] => 2021-03-08T19:59:04.428-08:00 [updatedAt] => 2021-03-08T20:31:48.881-08:00 [title] => The Most Important Quality in Business Today - Bar None! [pubdate] => 2021-03-08T19:47:00.000-08:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/ca1a24c6-808b-11eb-8cd9-8f9dc6d12305/image/2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 6 [subtitle] => [summary] =>

    One of the most important qualities a business can embody today is coincidentally the same thing that is tragically short supply. Trust has never been more important to earn and keep the loyalty of your customers, clients, and constituents. So what does it take, in an increasingly cynical world, to engender, earn and leverage trust? In this episode of The Customer Experience Advantage Podcast, David Avrin talks with David Horsager, CEO of the TrustEdge Leadership Institute about how trust is often overlooked, but at the core of every business decision, we make. He discusses the most important Pillars of trust and how we can demonstrate them for our customers and clients.


    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find David Horsager on,

    https://www.linkedin.com/in/dhorsager

    https://trustedge.com/

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  • One of the most important qualities a business can embody...
  • Array ( [id] => ac374370-7af1-11eb-bb83-5f1e9a8aef4a [createdAt] => 2021-03-01T16:53:15.975-08:00 [updatedAt] => 2021-03-02T04:55:57.022-08:00 [title] => Extraordinary Doesn’t Even Begin to Describe it! [pubdate] => 2021-03-01T16:10:00.000-08:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/ac374370-7af1-11eb-bb83-5f1e9a8aef4a/image/uploads_2F1614643955843-seet1jajx2g-4f010309e2ca268caaf0e83906844ffe_2F2.1.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 5 [subtitle] => [summary] =>

    So, what do you get when you combine the instructional excellence of an Ivy League university, the meticulously cultivated lush grounds of a Disney park and the service culture and amenities of the Ritz Carlton? You are not going to want to miss my conversation with Dr Nido Qubein of the extraordinary, almost indescribable High Point University.

    There is a reason why CEOs from around the world make a pilgrimage to High Point to learn more about this amazing transformation, phenomenal growth and extraordinary, visceral service culture.

    Listen to my conversation with Dr. Qubein as he discusses a profound redefining of the college experience and what it takes to lead a team through disruptive change.

    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find Dr. Nido Qubein on,

    www.highpoint.edu/president

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  • So, what do you get when you combine the instructional...
  • Array ( [id] => 55c232ca-7597-11eb-856f-cf45d311a376 [createdAt] => 2021-02-22T21:24:00.407-08:00 [updatedAt] => 2021-02-23T08:10:56.310-08:00 [title] => Food Delivery for Travelers! [pubdate] => 2021-02-22T22:17:00.000-08:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/55c232ca-7597-11eb-856f-cf45d311a376/image/uploads_2F1614057661637-ty2zxk9aurq-964258508efd58ee8a022d27907bb972_2F2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 4 [subtitle] => [summary] =>

    One of the lasting impacts of covid has been the explosion of conveniences. After two decades of a steady reduction of services, conveniences and amenities, we are now seeing a shift from do-it-yourself to “done-for-you.” At the top of the list is the rapid delivery of both packages and food. So, where do opportunities still exist? The growth is likely to be away from the home and office.

    In this week’s episode of The Customer Experience Advantage Podcast, I sit down with P.J. Mastracchio, one of the founders of At Your Gate airport food delivery. (Think of it as DoorDash at the airport.)

    What’s fascinating about this conversation is the journey from concept to execution. A three-year journey from the first idea to the first delivery. It is a masterclass on the brutal reality of bringing a new concept to market, the investment of time, money and sweat to prove a concept, the complexity of navigating regulations, logistics and the nuance of persuasion, and finally the stamina it takes to deal with rejection, pandemics and economics. Just wait till you hear about how the business has grown! A very interesting interview with a really great guy.


    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin


    You can find P.J. Mastracchio on,

    atyourgate.com

    www.linkedin.com/in/pj-mastracchio-9a4126b

    twitter.com/PJMastracchio

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  • One of the lasting impacts of covid has been the...
  • Array ( [id] => 34b333b4-6f4c-11eb-b281-5ff979ef0931 [createdAt] => 2021-02-14T21:11:05.711-08:00 [updatedAt] => 2021-02-16T00:46:17.091-08:00 [title] => The Burgerfication of America — and Beyond [pubdate] => 2021-02-16T00:45:36.000-08:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/34b333b4-6f4c-11eb-b281-5ff979ef0931/image/uploads_2F1613365687627-owd25jm80o-2d754a2ce201cdd01c96fbea91860a70_2F2.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 3 [subtitle] => [summary] =>

    In this episode of The Customer Experience Advantage Podcast, David Avrin sits down for an eye-opening conversation about how creative leaders are re-envisioning the traditional “burger joint” grab-and-go model.

    Industry veteran Julio Ramirez talks about the growth of the “better burger" category and their plans for alternate engagement models and international expansion. The new CEO of BurgerFi, one of the most talked-about newer players in the category and the newly-public company, is working with his team to re-envision the sit-down, curbside and delivery models. Tune-in for a great conversation with a very likeable company leader.

     

    You can find David Avrin on,

    www.davidavrin.com

    www.linkedin.com/in/davidavrin

    twitter.com/DavidAvrin

    www.facebook.com/therealdavidavrin

    www.instagram.com/therealdavidavrin

    You can find Julio Ramirez on,

    https://www.linkedin.com/in/julioramirez305


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  • In this episode of The Customer Experience Advantage Podcast, David...
  • Array ( [id] => 40a02a38-6a3d-11eb-8168-87210008ac7b [createdAt] => 2021-02-08T10:41:27.451-08:00 [updatedAt] => 2021-02-09T10:01:34.992-08:00 [title] => Reviving An Iconinc Brand - Stuckey's CEO, Stephanie Stuckey [pubdate] => 2021-02-09T08:00:00.000-08:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/40a02a38-6a3d-11eb-8168-87210008ac7b/image/uploads_2F1612893672915-aaasxiqrhdk-10e16579aa4c807b4c54d55a2aaade76_2FStephanie%2BStuckey%2Bpodcast.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 2 [subtitle] => [summary] =>

    If you remember Dippity Do, Lite Brite, the sting of Bactine spray on a scraped knee, cigarette machines in restaurants, Sunday drives and road trips with he family, you’re going to enjoy this candid conversation with Stephanie Stuckey, the legacy namesake of the familiar Stuckey’s highway stop.


    So, how do you revive an icon, nostalgic brand after a year of neglect?


    In this episode of the Customer Experience Advantage Podcast, Stephanie Stuckey talks about growing up with an icon name synonymous with the company founded by her grandfathers, watching the company be run by outsiders and eventually falling into neglect. Purchased back just one year ago, Stephanie is on a crusade to refine the value proposition, refresh the brand, and re-establish the Stuckey’s name as relevant for a new generation.


    You can find David Avrin on,

    https://www.davidavrin.com

    https://www.linkedin.com/in/davidavrin

    https://twitter.com/DavidAvrin

    https://www.facebook.com/therealdavidavrin

    https://www.instagram.com/therealdavidavrin


    You can find Stephanie Stuckey on,

    https://www.linkedin.com/in/stephaniestuckey

    https://www.facebook.com/stephanie.stuckey65

    https://twitter.com/StuckeysPecans

    https://stuckeys.com/

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  • If you remember Dippity Do, Lite Brite, the sting of...
  • Array ( [id] => f96bfc4a-656f-11eb-932a-5b553dbeac6f [createdAt] => 2021-02-02T08:01:56.515-08:00 [updatedAt] => 2021-02-02T08:18:19.422-08:00 [title] => The Future of Real Estate Engagement - RE/MAX CEO, Adam Contos [pubdate] => 2021-02-02T08:16:16.000-08:00 [link] => [author] => David [imageFile] => https://megaphone.imgix.net/podcasts/f96bfc4a-656f-11eb-932a-5b553dbeac6f/image/uploads_2F1612281744954-jyv7jc64l4q-6b9e880d898a6bd5f7c17699264f3cc0_2Fpodcast%2Bart.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 1 [subtitle] => [summary] =>

    In the episode of The Customer Experience Advantage Podcast, David Avrin sits down with Adam Contos, CEO of RE/MAX to talk about how the real estate industry has led the way in embracing digital capabilities to align with a new generation of buyer and seller expectations.

    In this candid conversation, Adam talks about a fascinating and powerful convergence of Millennial buying power, low-interest rates, and a shift toward remote working that has fueled record home sales.

    On the real estate professional side, he gives significant credit to the millions of real estate professionals who haven’t sat quietly on the sidelines but have embraced digital resources that allow for more rapid connection, conversation and exposure to opportunities — for both buyers and sellers. From video calls, virtual tours, 3D,fly-throughs, and more, real estate professionals are future-proofing the model to remain relevant and an important safeguard in the home buying process.

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  • In the episode of The Customer Experience Advantage Podcast, David...
The Customer Experience Advantage Podcast with David Avrin

The Customer Experience Advantage Podcast with David Avrin

How do iconic brands and disruptive business leaders approach accommodating a new generation of customer expectations? The Customer Experience Advantage Podcast features author and keynote... Read More