DateTime Object ( [date] => 2021-06-20 13:16:01.433224 [timezone_type] => 3 [timezone] => UTC )
  • #13: The Power of Attitude with Mark Schulman, P!NK's drummer,

    < 20:12 >

    Effective leaders empower the people they lead. Too much 'telling' is autocratic and dictatorial, and doesn't serve those they lead. Being a good listener is a trait of an effective leader. When people feel heard, they feel empowered.

    Great leaders empower the capability of everyone around them. When things go well, they let others take the credit, yet when things go wrong, are willing to take responsibility.

    TALKING POINTS:

    ·      ATTITUDE X BEHAVIOUR = CONSEQUENCES

    Attitude drives behavior; consciously shift your attitude and drive different behaviors to produce more desirable consequences

    ·      Why are some people self-motivated, (others not)?

    ·      Can you learn to be more self-motivated?

    ·      We can't always control what happens to us, but we can choose our attitude towards it.

    ·      A.B.C. – Attitude shifts Behavior which produces Consequences

    ·      You can drive motivation by shifting your attitude

    ·      Gratitude is an attitude shift

    ·      The value of recognizing opportunities. (Many people miss opportunities.)

    ·      Purpose generates passion, and passion is motivating.

    ·      Get deeply in touch with why we do something – that’s where motivation comes from.

    ·      If passion starts to wane, the 'why' is the thread keeping it together.

    ·      Entrepreneurs frequently say they failed really big. The key is to use failure as an opportunity to learn and drive more growth and opportunity

    ·      See, taste and smell the end goal.

    ·      It comes down to how you spend your time and who you spend your time with.

    ·      You don't have to be the first, you just need to be the most tenacious! 

    ·      The power of motivation; hacking a rockstar attitude.

    People feel most fulfilled when they contribute to something. Great leaders are the ones that nurture others to bring out the best in them. To retain great people in the workplace, make them feel great, make them feel valuable, make them feel like they contribute to something bigger than themselves.

    ===

    Mark Schulman, a rockstar legend in the music world, tours as drummer for P!NK. When off from touring, Schulman is an international speaker on ‘Hacking the Rockstar Attitude’, having previously toured with Destiny’s Child, Billy Idol, Cher and Tina Turner.

    A strategic thinker, Mark Schulman speaks on the power of attitude to executives and CEOs from Fortune 500 companies such as IBM, American Express, Dell. He's currently immersed in writing his soon-to-be-published book, 'The Power of Attitude'.

    CONTACTS:

    Mark Schulman can be contacted through www.MarkSchulman.com


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    DateTime Object ( [date] => 2021-06-20 13:16:03.010867 [timezone_type] => 3 [timezone] => UTC )
    Array ( [id] => bc26629e-9f49-11eb-9a33-b36550e5f08a [createdAt] => 2021-04-17T02:54:20.280-04:00 [updatedAt] => 2021-06-04T21:55:05.719-04:00 [title] => #42 CEX, Customer and Employee Experience, with Jason S Bradshaw [pubdate] => 2021-06-30T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 42 [subtitle] => [summary] =>

    ABOUT JASON BRADSHAW

    Jason Bradshaw is included in the Global Gurus Top 30 list of customer service experts globally.

     

    A Director of Customer Experience at Volkswagen Group Australia,

    Jason Bradshaw is author of ‘It's All About CEX! The Essential Guide to

    Customer and Employee Experience’.

     

    Jason is a thought leader in CX (customer experience), EX (employee experience) PX (product experience) and BX (brand

    experience).

     

    CONTACT:

    https://www.jasonsbradshaw.com/

    https://www.itsallaboutcex.com/ (book website)



    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday CSP presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from AFTRS, Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian. Fiercely global.

     

    A past chapter President of Professional Speakers Australia, Nina frequents the speaking stage and corporate training rooms and is open to virtual presenting globally or face-to-face within Australia.

    CONTACT:

    https://ninasunday.com

    https://www.brainpowertraining.com.au/training-topics/

    https://www.linkedin.com/in/ninasunday/

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/bc26629e-9f49-11eb-9a33-b36550e5f08a/stripped_c5c0412345f5e120623a7d2eb2d645d5.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN5789723752.mp3 [size] => 20551889 [duration] => 1284.49 [uid] => CSN5789723752 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 760.6857142857143 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/bc26629e-9f49-11eb-9a33-b36550e5f08a/id3/8c9f338c4f9c8fc21d2e8649da171779.mp3 [id3FileProcessing] => [id3FileSize] => 251779 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Jason Bradshaw.output.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-06-04T21:55:05.713-04:00 [draft] => [externalId] => [cleanTitle] => #42 CEX, Customer and Employee Experience, with Jason S Bradshaw [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
    Array ( [id] => 1f5acffe-beb1-11eb-8f45-93142d243a7b [createdAt] => 2021-05-27T02:02:30.927-04:00 [updatedAt] => 2021-06-04T21:34:35.629-04:00 [title] => #41 How to become a CEO, with Barbara Wilby [pubdate] => 2021-06-23T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] => [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/1f5acffe-beb1-11eb-8f45-93142d243a7b/stripped_0181d8a10cee6ff8130461d962139177.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN7253572096.mp3 [size] => 25063758 [duration] => 1566.48 [uid] => CSN7253572096 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 793.9366893424036 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/1f5acffe-beb1-11eb-8f45-93142d243a7b/id3/6fde17b88e04fccb54f99192924236a0.mp3 [id3FileProcessing] => [id3FileSize] => 246841 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Barbara Wilby FINAL AUDIO_1 levelator final.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-06-04T21:31:51.034-04:00 [draft] => [externalId] => [cleanTitle] => #41 How to become a CEO, with Barbara Wilby [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
    Array ( [id] => 82cc6360-c9a9-11eb-a867-4f0bce49ef8d [createdAt] => 2021-06-10T01:05:44.557-04:00 [updatedAt] => 2021-06-16T10:23:40.276-04:00 [title] => #40 EY Work Reimagined Employee Survey 2021, with EY Partner, Matt Lovegrove [pubdate] => 2021-06-16T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 40 [subtitle] => [summary] =>

    Download the EY 2021 Work Reimagined Employee Survey PDF here: https://www.ey.com/en_au/workforce/has-technology-bridged-the-physical-divide

    Matt Lovegrove leads EY’s Asia-Pacific “Work, Reimagined” project team – undertaking research and interpreting how clients need to rethink, repurpose and reshape work in a ‘coexisting with COVID’ world. Our conversation refers to:

    - How has COVID-19 has accelerated changes to the workplace?

    - How can businesses become more flexible to thrive in an uncertain landscape?

    - How can they balance employee expectations with business priorities?

    - How has the role and priorities of HR changed?

    - What are lessons learnt since the impact of COVID?

    - Hybrid working, what do the polls say? 81% 'stay hybrid', maybe stay 'hybrid 18%' 

     - How do feelings about hybrid work vary from country to country?

    - What are the challenges to implement a hybrid workplace?

    - Is the working week spanning over longer hours?

     - What HR technology facilitates hybrid working?

     - Has culture changed for the better?

    Survey results:

    Worse 31%

    No Change 21%

     - How do you maintain company culture when everyone is dispersed?

    - How can leaders balance employee expectations with business priorities?

     - How many people have itchy feet, will staff turnover become high?

    - How can you prevent high staff turnover?

    - How can businesses become more agile to thrive in an uncertain landscape?

    -How has the role and priorities of Human Resources changed?

    ABOUT MATT LOVEGROVE

    Matt Lovegrove is an experienced, senior business executive with over 25 years experience within the ICT and Professional Services sectors across Australia, Europe and Asia.

    Matt and his team enable business success through engaged people – including talent acquisition, development and deployment, talent retention and HR performance improvement.

    Matt is an EY Partner, an Associate Member of CPA, has a Bachelor of Economics and is a former Chair of APMP in Australia New Zealand.OVID-19 is the most disruptive event in the last decade.

    Businesses have to be prepared for challenges ahead. Now is the time to reimagine the workplace of the future, taking on board the lessons learnt over the last 12 months.


    ABOUT HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from the Australian Film, TV and Radio School, Nina worked as a Production Manager in television, before founding a training organisation leading a team of Facilitators Australia-wide. Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    Nina frequents the speaking stage, in-person in Australia/New Zealand and internationally from a professional studio, and is open to gigs. For speaking info visit https://ninasunday.com or for training info go to https://www.brainpowertraining.com.au/training-topics/ or follow Nina Sunday on LinkedIn


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian. Fiercely global.

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/82cc6360-c9a9-11eb-a867-4f0bce49ef8d/stripped_954fbc31f3dcbfaeaefc2e6a5773f28e.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN3968232660.mp3 [size] => 27476218 [duration] => 1717.26 [uid] => CSN3968232660 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 677.4653968253969 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/82cc6360-c9a9-11eb-a867-4f0bce49ef8d/id3/7905bb84ab4735db8eb481916b7babf2.mp3 [id3FileProcessing] => [id3FileSize] => 255513 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Matt Lovegrove LEVELATED FINAL.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-06-16T10:10:24.462-04:00 [draft] => [externalId] => [cleanTitle] => #40 EY Work Reimagined Employee Survey 2021, with EY Partner, Matt Lovegrove [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • Download the EY 2021 Work Reimagined Employee Survey PDF here:...
  • Array ( [id] => 59cd31aa-bac3-11eb-b5c6-b7b0f491f356 [createdAt] => 2021-05-22T02:02:55.274-04:00 [updatedAt] => 2021-06-04T20:59:28.329-04:00 [title] => #39 Ancient wisdom for a modern workplace, with Cristina DiGiacomo, industrial philosopher [pubdate] => 2021-06-09T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    Management thinker, Charles Handy, loves the Greek Philosophers. So does Cristina DiGiacomo. IAOTP (International Association of Top Professionals) awarded Cristina Industrial Philosopher of the Year 2021.

    During Nina's conversation with Cristina we discuss how the ideas of Greek Philosophers, Aristotle, Plato, Epictetus, Socrates, underpin many wise sayings of today plus modern philosophers Emerson, James Allen, Buckminster Fuller.

    Reading philosophy is like taking a feather duster to parts of your brain you forgot was there.

    TALKING POINTS:

    Cultivating wisdom at work helps a manager engage with their teams and makes them:

    ·        Adaptable

    ·        Resilient

    ·        Disciplined

    ·        Creative

    ·        Decisive

    Reading classic philosophy inspires the search for wisdom.

     

    ABOUT CRISTINA DIGIACOMO

    Cristina DiGiacomo is an Industrial Philosopher™ who combines 20 years of management experience in large corporations with 10 years of practice in Philosophy, and a Masters of Science degree in Organizational Change Management to teach leaders and their teams philosophy so they can be wiser at work. Cristina is author of the book, Wise Up! At Work.

    Contact: https://cristinadigiacomo.com/



    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from the Australian Film, TV and Radio School, Nina worked as a Production Manager in television, before founding a training organisation leading a team of Facilitators Australia-wide. Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    Nina frequents the speaking stage, in-person in Australia/New Zealand and internationally from a professional studio, and is open to gigs. For speaking info visit https://ninasunday.com or for training info go to https://www.brainpowertraining.com.au/training-topics/ or follow Nina Sunday on LinkedIn


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian. Fiercely global.

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/59cd31aa-bac3-11eb-b5c6-b7b0f491f356/stripped_7c94082ec55a62f1a70c8ca8fc770240.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN5447577991.mp3 [size] => 27489175 [duration] => 1718.07 [uid] => CSN5447577991 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 954.52589569161 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/59cd31aa-bac3-11eb-b5c6-b7b0f491f356/id3/269637506a40b8a79ae666b4a4383ba9.mp3 [id3FileProcessing] => [id3FileSize] => 253313 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Cristina-DiGiacomo-audio-final levelator.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-06-04T20:57:31.439-04:00 [draft] => [externalId] => [cleanTitle] => #39 Ancient wisdom for a modern workplace, with Cristina DiGiacomo, industrial philosopher [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • Management thinker, Charles Handy, loves the Greek Philosophers. So does...
  • Array ( [id] => c063372e-b76d-11eb-a5f3-e7fa4c4f3d12 [createdAt] => 2021-05-17T20:12:37.176-04:00 [updatedAt] => 2021-06-02T05:26:02.226-04:00 [title] => #38 Charles Handy's secret to success and Emotional Intelligence 7MTF model, with Chris Golis [pubdate] => 2021-06-02T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 38 [subtitle] => [summary] =>

    What’s the first secret of career success?


    When podcast guest, Chris Golis, was a student at the London Business School his tutor was Charles Handy, described by Fortune Magazine as the leading management guru of the 1990s. Never disclosed in any of Handy’s writings, but explained by Handy to Chris Golis, is the first secret of career success. During this podcast Chris tells the story behind discovering the first secret of career success.


    And the second secret of career success is developing a high level of emotional intelligence. EQ is increasingly defined as a core competency a leader and manager must have. Most people do not have a scientifically valid model of temperament to help them determine their own and other people’s core emotions.

    During this podcast Chris explains:

    - The two secrets of career success

    - The importance of understanding temperament.

    - Insights into the most practical temperament tool available, the 7MTF or 7 Motivational Temperament Factors.


    FREE GIFT: If you register for one of Chris's courses at https://www.emotionalintelligencecourse.com/ send an email to Chris with your Australian postal address and he'll post you a complimentary signed copy of his book, 'The Humm Handbook'.


    ABOUT CHRIS GOLIS

    A graduate of Cambridge and the London Business School, Chris Golis’ first career was in IT. He started as a trainee system engineer and finished as a Divisional General Manager.

    In 1980 he changed careers to become an investment banker with Bankers Trust Australia.

    Chris now positions himself as Australia's expert in practical emotional intelligence, teaching the 7MTF model of personality which he developed over the past 14 years.


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday CSP presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from AFTRS, Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian. Fiercely global.

     

    A past chapter President of Professional Speakers Australia, Nina frequents the speaking stage and corporate training rooms and is open to virtual presenting globally or face-to-face within Australia.

    CONTACT:

    https://ninasunday.com

    https://www.brainpowertraining.com.au/training-topics/

    https://www.linkedin.com/in/ninasunday/

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/c063372e-b76d-11eb-a5f3-e7fa4c4f3d12/stripped_f5c83edfe32e72f55c93c8a4e6ff8036.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN1319937234.mp3 [size] => 26231118 [duration] => 1639.44 [uid] => CSN1319937234 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 983.7830385487529 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/c063372e-b76d-11eb-a5f3-e7fa4c4f3d12/id3/a475ee20c7160a047943d2f2d8516c86.mp3 [id3FileProcessing] => [id3FileSize] => 286004 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Chris Golis audio final.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-06-02T05:26:02.008-04:00 [draft] => [externalId] => [cleanTitle] => #38 Charles Handy's secret and emotional intelligence 7MTF, with Chris Golis [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • What’s the first secret of career success?When podcast guest, Chris...
  • Array ( [id] => ef9157bc-b90f-11eb-9b61-8b64f96bb55a [createdAt] => 2021-05-19T22:06:05.965-04:00 [updatedAt] => 2021-05-22T17:10:12.424-04:00 [title] => #37 'The Future of Work' report by PwC, with Sharon Ponniah, PwC Director Health and Wellbeing [pubdate] => 2021-05-26T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    PwC Australia recently published its Future of Work report, ‘How hybrid working is rewriting the rule book’ and Sharon is one of the authors. You can download the report here: https://www.pwc.com.au/futureofwork


    With the world of work changed so drastically, what opportunities does this present? How is hybrid working becoming a key element in optimising work? Is the traditional office on its last legs?


    Wellbeing strategy is key to weathering this storm of change, with understanding the nuances of your workforce of utmost importance. But what's the right mix for an organisation’s wellbeing strategy? And how can an organisation upskill leaders, managers and teams in wellbeing?


    In supporting employees and maintaining their wellbeing comes the need for an Employee Assistance Program or an EAP. Yet how can an employee best utilise this EAP? Is fear of disadvantage a barrier to this?


    All these topics and more are explored with today's guest Sharon Ponniah where changing workplaces and wellbeing will be at the forefront of discussion.


    ABOUT SHARON PONNIAH

    Sharon Ponniah is PwC Australia Director of Health and Wellbeing, Public Policy and Economics. PwC Australia recently published its Future of Work report, ‘How hybrid working is rewriting the rule book’ and Sharon is one of the authors.


    With a PhD in Public Health, as a leader, Sharon is recognised for building high performing teams with collaborative and positive cultures and views diversity and inclusion as key.


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from the Australian Film, TV and Radio School, Nina worked as a Production Manager in television, before founding a training organisation leading a team of Facilitators Australia-wide. Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    Nina frequents the speaking stage, in-person in Australia/New Zealand and internationally from a professional studio, and is open to gigs. For speaking info visit https://ninasunday.com or for training info go to https://www.brainpowertraining.com.au/training-topics/ or follow Nina Sunday on LinkedIn


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian. Fiercely global.

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/ef9157bc-b90f-11eb-9b61-8b64f96bb55a/stripped_796e1883556356272bfe89275c87ebb2.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN6004295075.mp3 [size] => 25822354 [duration] => 1613.9 [uid] => CSN6004295075 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 697.155918367347 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/ef9157bc-b90f-11eb-9b61-8b64f96bb55a/id3/9b801ac39006d487929da74d99e18c35.mp3 [id3FileProcessing] => [id3FileSize] => 285792 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Sharon-Ponniah AUDIO FINAL.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-05-19T23:03:41.390-04:00 [draft] => [externalId] => [cleanTitle] => #37 'The Future of Work' report by PwC, with Sharon Ponniah, PwC Director Health and Wellbeing [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • PwC Australia recently published its Future of Work report, ‘How...
  • Array ( [id] => 67d440be-a8b6-11eb-b396-d7ea5df05290 [createdAt] => 2021-04-29T02:44:54.425-04:00 [updatedAt] => 2021-06-04T01:48:19.605-04:00 [title] => #36 Elevate your Leadership, with Robert Pizzini [pubdate] => 2021-05-19T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    What’s the secret to sustaining and advancing a high-performing team?


    What is the blueprint of a team and how can a leader develop it? What is the military model of team development? You identify manpower, training and material requirements for team development.


    Bob Pizzini is known for an unconventional style when teaching leadership.

     

    He mentions the importance of:

    ·    rest

    ·    hydration

    ·    nutrition

    ·    exercise

    ·    brain and heart health,

    ·    lifelong learning are critical components of lifelong leadership.


    ABOUT ROBERT PIZZINI

    After a 26-year military career in the US Navy as a diver, explosives ordnance officer, master parachutist, and bronze star recipient, Robert retired from the Navy and is now Managing Partner of iFLY Indoor Skydiving, Virginia Beach.

     

    At his indoor skydiving facility Robert turns the exhilaration of flying on a cushion of air inside a wind tunnel as a team building event. His Elevate Your Leadership program inspires participants to be a better leader and sharpen their focus on what's important. In fact Robert invites people to fly with him at iFly and earn their wings!

    Contact: https://robertpizzini.com

     

    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from the Australian Film, TV and Radio School, Nina worked as a Production Manager in television, before founding a training organisation leading a team of Facilitators Australia-wide. Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    Nina frequents the speaking stage, in-person in Australia/New Zealand and internationally from a professional studio, and is open to gigs. For speaking info visit https://ninasunday.com or for training info go to https://www.brainpowertraining.com.au/training-topics/ or follow Nina Sunday on LinkedIn


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian. Fiercely global.

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/67d440be-a8b6-11eb-b396-d7ea5df05290/stripped_cc79288918ed4b241595af8c059a70c8.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN1526248433.mp3 [size] => 33345201 [duration] => 2084.08 [uid] => CSN1526248433 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 976.9099319727891 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/67d440be-a8b6-11eb-b396-d7ea5df05290/id3/9daf9f5eb4e4775be85b0935016ed505.mp3 [id3FileProcessing] => [id3FileSize] => 285138 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Bob Pizzini Final.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-06-04T01:48:19.292-04:00 [draft] => [externalId] => [cleanTitle] => #36 Elevate your Leadership, with Robert Pizzini [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • What’s the secret to sustaining and advancing a high-performing team?What...
  • Array ( [id] => 34d77012-ae17-11eb-ae6c-4b208c839e03 [createdAt] => 2021-05-05T23:00:25.873-04:00 [updatedAt] => 2021-05-22T16:10:19.893-04:00 [title] => #35 Hero Leadership and the Hero Factor, with celebrity CEO, Jeffrey Hayzlett [pubdate] => 2021-05-11T13:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    What are the traits of a “hero leader?” Can anyone become one?

    Why do some people have trouble with the concept of having a “servant mentality?”

    How do you get everyone aligned to fulfill the mission, vision, values and goals of the business?

    What are the core principles of hero leadership?

    How is the role of business leadership being recast in today’s society?

     

    ABOUT JEFFREY HAYZLETT, CSP, CPAE

    Jeffrey Hayzlett is the primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives LIVE on C-Suite TV and is the host of the award-winning All Business with Jeffrey Hayzlett on C-Suite Radio. 

     

    Hayzlett is a global business celebrity, Hall of Fame speaker, Chairman and CEO of C-Suite Network, home of the world’s most trusted network of C-Suite leaders and best-selling author.

     

    His most recent book is The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures.


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from the Australian Film, TV and Radio School, Nina worked as a Production Manager in television, then founded a training organisation. Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    Nina frequents the speaking stage, in-person in Australia/New Zealand or internationally from a professional studio, and is open to gigs. For speaking info visit https://ninasunday.com or for training info go to https://www.brainpowertraining.com.au/training-topics/ or follow Nina Sunday on LinkedIn


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian, fiercely global.

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/34d77012-ae17-11eb-ae6c-4b208c839e03/stripped_8629c4fa9a585ff20ca1a18cb952e5f7.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN5956649394.mp3 [size] => 23558687 [duration] => 1472.42 [uid] => CSN5956649394 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 751.6763718820862 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/34d77012-ae17-11eb-ae6c-4b208c839e03/id3/644f2660bb0723a969cc14f455bffae6.mp3 [id3FileProcessing] => [id3FileSize] => 284416 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Jeffrey Hayzlett FINAL!.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-05-05T23:55:06.456-04:00 [draft] => [externalId] => [cleanTitle] => #35 Hero Leadership and the Hero Factor, with celebrity CEO, Jeffrey Hayzlett [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • What are the traits of a “hero leader?” Can anyone...
  • Array ( [id] => ffae9ebc-a4cd-11eb-8841-7f72aae058dc [createdAt] => 2021-04-24T03:23:42.963-04:00 [updatedAt] => 2021-05-22T16:08:38.979-04:00 [title] => #34 Executive Presence: How to build it, with Pamela Wigglesworth [pubdate] => 2021-05-05T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 34 [subtitle] => [summary] =>

    What is Executive Presence?


    Is there a difference in Executive Presence in the virtual world?

    How does one elevate their Executive presence as a Leader online?


    Since appearance is one of the elements of Exec Presence, what are three tips you can give our listeners that they can do right now to improve their appearance on the small screen?


    Now that more people work from home and meetings take place online, what are some of the blindspots people should be aware of when communicating virtually?

     

    ABOUT PAMELA WIGGLESWORTH, CSP

    Pamela Wigglesworth is a communication and presentation expert helping clients establish their executive presence, to structure a clear, concise message, and deliver their ideas - in person or virtually - with confidence, and authority.


    Past Vice-President of Asia Professional Speaker’s Assn, Singapore, Pamela’s mission is to help individuals find their authentic voice, deliver their message with persuasion and authority; to become their best self as a relaxed, confident leader.


    Contact: https://experiential.sg/


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from the Australian Film, TV and Radio School, Nina worked as a Production Manager in television, then founded a training organisation. Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    Nina frequents the speaking stage, in-person in Australia/New Zealand or internationally from a professional studio, and is open to gigs. For speaking info visit https://ninasunday.com or for training info go to https://www.brainpowertraining.com.au/training-topics/ or follow Nina Sunday on LinkedIn


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian, fiercely global.

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/ffae9ebc-a4cd-11eb-8841-7f72aae058dc/stripped_61460ded5817c7e092e0b08b6c4638f2.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN1832375968.mp3 [size] => 26399137 [duration] => 1649.95 [uid] => CSN1832375968 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 783.7199092970521 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/ffae9ebc-a4cd-11eb-8841-7f72aae058dc/id3/c3695bc3e348016bd411834f0fb5117e.mp3 [id3FileProcessing] => [id3FileSize] => 252877 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Pam Wigglesworth Final.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-04-24T03:38:06.406-04:00 [draft] => [externalId] => [cleanTitle] => #34 Executive Presence: How to build it, with Pamela Wigglesworth [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • What is Executive Presence?Is there a difference in Executive Presence...
  • Array ( [id] => b44f619c-a33b-11eb-ac6c-27fe2342db59 [createdAt] => 2021-04-22T03:23:58.827-04:00 [updatedAt] => 2021-05-01T17:10:51.476-04:00 [title] => #33 Unwritten Ground Rules - UGRs® - that affect culture, with Steve Simpson [pubdate] => 2021-04-28T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 33 [subtitle] => [summary] =>

    UGRs® – Unwritten Ground Rules – are people’s perceptions of ‘this is the way we do things around here’.

    Examples of UGRs in the workplace include:

    • At our meetings it isn’t worth complaining because nothing will get done.
    • The only time anyone gets spoken to by the boss is when something is wrong.
    • The company talks about good customer service, but we know they don’t really mean it, so we don’t really have to worry about it.


    UGRs in a company constitutes its culture. Understand UGRs and we understand culture.


    ABOUT STEVE SIMPSON

    Steve Simpson is author of two books including ‘UGRs: Cracking the Corporate Culture Code’ and co-author to a further three books, the latest being ‘A Culture Turned’.

     

    He has a Masters Degree from the University of Alberta, and was invited to undertake an Australian city lecture tour to co-present with Harvard University Professor Rosabeth Moss Kanter.

     

    Contact Steve Simpson at https://ugrs.net/ and https://www.steve-simpson.com/


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from the Australian Film, TV and Radio School, Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian, fiercely global.

     

    Nina frequents the speaking stage and is open to gigs. For more information visit https://ninasunday.com or https://www.brainpowertraining.com.au/training-topics/ or follow Nina Sunday on LinkedIn

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/b44f619c-a33b-11eb-ac6c-27fe2342db59/stripped_b4c456e9c2644162eb85bd9e4f471c21.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN3908294384.mp3 [size] => 22745338 [duration] => 1421.58 [uid] => CSN3908294384 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 675.8864399092971 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/b44f619c-a33b-11eb-ac6c-27fe2342db59/id3/82579be9a11233dddae55a31304aecb5.mp3 [id3FileProcessing] => [id3FileSize] => 284322 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Steve Simpson Final.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-04-22T03:32:43.778-04:00 [draft] => [externalId] => [cleanTitle] => #33 Unwritten Ground Rules - UGRs® - that affect culture, with Steve Simpson [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • UGRs® – Unwritten Ground Rules – are people’s perceptions of...
  • Array ( [id] => f043a29c-9997-11eb-984b-f305f608af80 [createdAt] => 2021-04-09T20:59:01.480-04:00 [updatedAt] => 2021-04-21T10:12:56.245-04:00 [title] => #32 The Customer Experience Advantage, with David Avrin CSP [pubdate] => 2021-04-20T19:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 32 [subtitle] => [summary] =>

    Customers today care less about your marketing claims and more about your convenience, differentiation and speed of delivery.


    Despite the move to self-serve, and do-it-yourself, when you deny customer the option of talking to a real person, they will deny you their business.


    Social proof rules the day. People give far more weight to what others say about you than what you say about yourself.


    Great products, brilliant leaders and game-changing technology can all be negated by a few negative online comments and reviews.


    Few customers actually care about your passion, your "why" or your "story." They care about their "why" and how doing business with you benefits them.


    Customer service is always important, but less of a factor when so much of the buying process is automated or do-it-yourself. Loyalty has become less about the service and more about how your customers perceived the ease and speed of your buying experience.

     

    Here's the New Reality in Business:

    Competitive advantage today comes from eliminating friction in your buying process, and delivering an easy, intuitive and fast Customer Experience.


    In short, the winners in business today are companies that are extraordinarily easy to do business with!


    When you involve your team in structured, customer-focused conversations, you get:

    • Engaged leaders and employees focused on your customers
    • Access to virtually unlimited fresh ideas to solve your customer issues and enhance your customers’ experience
    • Increased loyalty from employees who are feel valued, resulting is greater retention and more predictable long-term revenue.
    • A future-proofed businesses model because you're consistently addressing issues and improving your service delivery!ABOUT DAVID AVRIN CSP


    ABOUT DAVID AVRIN CSP

    David Avrin Is one of the most in-demand Customer Experience and Marketing keynote speakers and donsultants in the world today, He's worked with thousands of CEOs and business leaders on their business brand, customer experience and competitive advantages.


    Author of a number of celebrated marketing books. including ‘Why Customers Leave (And How To Win Them Back), and David is ready to publish his next book, ‘The Morning Huddle’.

    Contact: https://www.visibilityinternational.com/


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from the Australian Film, TV and Radio School, Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian, fiercely global.

     

    Nina frequents the speaking stage and is open to gigs. For more information visit https://ninasunday.com or https://www.brainpowertraining.com.au/training-topics/ or follow Nina Sunday on LinkedIn

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/f043a29c-9997-11eb-984b-f305f608af80/stripped_35701ce0cdad947b27f8d8c08bb9668f.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN2323564606.mp3 [size] => 27716963 [duration] => 1732.31 [uid] => CSN2323564606 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 847.1568253968254 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/f043a29c-9997-11eb-984b-f305f608af80/id3/47ed62129f11464068c04dbe5982af77.mp3 [id3FileProcessing] => [id3FileSize] => 286918 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => David Avrin Final.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-04-09T21:35:07.889-04:00 [draft] => [externalId] => [cleanTitle] => #32 The Customer Experience Advantage, with David Avrin CSP [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • Customers today care less about your marketing claims and more...
  • Array ( [id] => 43806eee-99bc-11eb-8725-af094f5249c5 [createdAt] => 2021-04-10T01:19:03.013-04:00 [updatedAt] => 2021-05-22T17:04:45.552-04:00 [title] => #31 Perfection: the problem with pursuing it, with Lynne Cazaly [pubdate] => 2021-04-14T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 31 [subtitle] => [summary] =>

    Are you a perfectionist or lead people with perfectionist tendencies? Is perfectionism an obstacle to progress?


    Lynne Cazaly is author of Ish: The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough.


    Unreasonably high standards on projects, tasks and pieces of work can slow down the supply chain. What if we put out our work quicker for fast feedback? Silicon Valley has adopted fast release of the beta version – ship it, fix it, ship it again. Can ‘satisficing’ – accepting a satisfactory or adequate result – be a pragmatic solution to getting tasks done?

     

    We explored with Lynne Cazaly when is the right time to accept ‘good enough’ and had a few laughs in the process.


    ABOUT LYNNE CAZALY

    Lynne Cazaly from Melbourne, Australia, is an international keynote speaker, award-winning author and master facilitator.

    She is the author of 6 books including ‘Ish: The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough.’

    An experienced radio broadcaster, presenter and producer, she's presented 10,000+ hours on-air. As a communication specialist she’s lectured in Australian Universities and consulted to industry on change and transformation.

    Contact: https://www.lynnecazaly.com.au/


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents in-person in Australia and virtually internationally on transforming team culture and psychological safety. She's author of ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’, a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education and qualified in film and television from the Australian Film, TV and Radio School, Nina is a past chapter president of Professional Speakers Australia, a CSP (Certified Speaking Professional) and CVP (Certified Virtual Presenter).


    The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Each week, Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading others. Fiercely Australian, fiercely global.

     

    Nina frequents the speaking stage and is open to gigs. For more information visit https://ninasunday.com or https://www.brainpowertraining.com.au/training-topics/ or follow Nina Sunday on LinkedIn

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/43806eee-99bc-11eb-8725-af094f5249c5/stripped_11992eb587c0a29cfd0542671adc9eb9.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN5885173099.mp3 [size] => 53385090 [duration] => 1668.28 [uid] => CSN5885173099 [originalUrl] => [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/43806eee-99bc-11eb-8725-af094f5249c5/id3/1bde55dc1d112d443b85ad3cc4330887.mp3 [id3FileProcessing] => [id3FileSize] => 252959 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Lynne-Cazaly-Final Audio.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #31 Perfection: the problem with pursuing it, with Lynne Cazaly [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • Are you a perfectionist or lead people with perfectionist tendencies?...
  • Array ( [id] => dd264e62-8ed9-11eb-b4c6-afee64c7de91 [createdAt] => 2021-03-27T04:53:13.409-04:00 [updatedAt] => 2021-05-22T17:05:24.528-04:00 [title] => #30 Integrity: cultivating the habit, with Stuart Brody [pubdate] => 2021-03-31T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 30 [subtitle] => [summary] =>

    Find out your IQ - Integrity Quotient – with this quiz at https://www.integrityintensive.com/ posing dilemmas from life and work e.g. telling white lies to get out of a lunch appointment or getting out of agreements you've made.


    In this podcast episode of ‘Manage Self, Lead Others’ I interview renowned ethicist, Stuart H Brody, on how to cultivate the practice of integrity.

     

    His book, ‘The Law of Small Things: Creating a Habit of Integrity in a Culture of Mistrust’ is available on Amazon amzn.to/3cD7yFn


    TALKING POINTS

     

    Stuart challenges the listener with some true-to-life ethical dilemmas and suggests even a ‘white lie’ habituates us to lack of truthfulness, making it considerably harder to be truthful in bigger things.

     

    He exposes our illusions of moral competence and urges us to practice integrity and truthfulness in the little things, so we can act with integrity in situations where consequences are far-reaching.

     

    Here’s the link to the video interview https://www.youtube.com/watch?v=sEZOySOo2U0


    TALKING POINTS


     ·       If you start telling even white lies on small things, a process begins of avoiding truthfulness. And once that starts, it’s a slippery slope leading to bigger things.

     

    ·       There's a duty of truthfulness. People know a white lie is not the right thing to do. They know they're being lazy or self-interested or sparing someone's feelings, when really, it's sparing their own embarrassment. It's avoiding the obligation to come up with a truthful explanation of why you're canceling.

     

    ·       In the Integrity Intensive quiz one question is about a manager who confides to you they plan to lay off one of your colleagues. But you know that colleague is about to buy a new house; you're concerned if they don't have a job it might create financial disaster. That's a dilemma.

     

    You have both a duty of loyalty to your boss, but there's an implied duty of truthfulness with your friend who is about to buy a house. Now you're on the horns of a dilemma.

     

    You've got a duty of loyalty, one of truthfulness. These come up at work and they're always clashing.

     

    ·       Integrity is really the skill of identifying promises you make, both explicitly as well as implied, in everyday life. Implied promises are harder to see, yet most of the promises we make are implied.


    ABOUT STUART H BRODY

    Renowned ethicist, Stu Brody has served prominently in law, politics and academia. He has appeared before the Supreme Court, written numerous articles on dispute settlement and employee relations, advised Presidential candidates, served as counsel to state government on ethics and lectures nationally on matters of ethics and integrity.


    Contact: https://www.integrityintensive.com/

    Do the Integrity Quotient Quiz HERE.


    ABOUT THE HOST, NINA SUNDAY, CSP

    A Certified Virtual Presenter, Nina Sunday presents virtually on 'Second Curve Thinking: Re-motivate Your People Before They De-motivate'. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education, Nina is a Past Chapter President of Professional Speakers Australia and a CSP (Certified Speaking Professional).


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe to share insights on self-leadership and leading others, highlighting emerging trends.


    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/dd264e62-8ed9-11eb-b4c6-afee64c7de91/stripped_fdbf850821b122fdc3f97f7aa40978ef.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN2265892890.mp3 [size] => 61564551 [duration] => 1923.89 [uid] => CSN2265892890 [originalUrl] => [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 679.5087528344671 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/dd264e62-8ed9-11eb-b4c6-afee64c7de91/id3/d1e0fd84cf91a9466ad631f393c6b45c.mp3 [id3FileProcessing] => [id3FileSize] => 256521 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Stuart Brody.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-03-27T05:04:07.111-04:00 [draft] => [externalId] => [cleanTitle] => #30 Integrity: cultivating the habit, with Stuart Brody [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • Find out your IQ - Integrity Quotient – with this...
  • Array ( [id] => 88f61a3c-39b3-11eb-9fe1-333cfba0138f [createdAt] => 2020-12-08T19:14:42.452-05:00 [updatedAt] => 2021-05-13T09:50:36.971-04:00 [title] => #29 Psychological safety in the workplace, with Nina Sunday [pubdate] => 2021-03-24T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 8 [subtitle] => Psychological safety in the workplace, with Nina Sunday [summary] =>

    This episode we're turning the mic around for a reverse interview with Nina Sunday by Pip Savaris, one of Nina's inhouse assistants.


    TALKING POINTS

    The Google company’s PeopleLab Project Aristotle investigated the attributes of a manager that contribute to engagement and effectiveness.

     

    Social sensitivity means picking up subtle, nonverbal cues that only teams or individuals with high emotional intelligence will pick up.

     

    Behavior in team meetings: Fast talkers express their opinions with confidence, while reflective, introvert members of the team might withhold saying what they think.


    Does profitability come from focusing on results? Or is focusing on culture the answer?

    And what is culture anyway? Is it socializing together, celebrating birthdays, seasonal holidays?


    Look after purpose and profitability follows. Look after culture, profitability and results follow.


    The second attribute of a high-performing team is conversational equality, as discovered by Google’s research project, Project Aristotle.

     

    Tool to facilitate conversational equality is the Talking Stick. Anecdote about U.S. Senator Susan Collins using a talking stick to break a deadlock between Democrats and Republicans.

     

    What's now becoming best practice is to scrap performance reviews and instead have regular one-on-ones, because fast feedback is important.

    More than one expert in leadership talks about the importance of starting the day with a 10 minute huddle. What's important too is sense of belonging. 

                                 

    Patrick Lencioni talks about fear of conflict as one of the dysfunctions of a team.

     

    There's a difference between trust and psychological safety. And trust can be superficial.

    You may not say what you really think for fear that you will be disliked.

     

    I just learned that it's more important to tell the truth than to be liked or to be approved.

     

    The eight good behaviors of a manager and the flip side is, what are the poor behaviors we need to avoid?

                              

    The world is moving slowly towards a better, best practice. If you can be part of the solution rather than part of the problem, it creates a wonderful ripple effect.


    ABOUT THE HOST, NINA SUNDAY, CSP

    A Certified Virtual Presenter, Nina Sunday presents virtually on 'Second Curve Thinking: Re-motivate Your People Before They De-motivate'. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education, Nina is a Past Chapter President of Professional Speakers Australia and a CSP (Certified Speaking Professional).


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe to share insights on self-leadership and leading others, highlighting emerging trends.


    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

     

     


     

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/88f61a3c-39b3-11eb-9fe1-333cfba0138f/stripped_8ed00350a7e23b5ab48b9c6df26e7959.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN5764451908.mp3 [size] => 16346175 [duration] => 1362.18 [uid] => CSN5764451908 [originalUrl] => [bitrate] => 96 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 796.3515646258503 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/88f61a3c-39b3-11eb-9fe1-333cfba0138f/id3/3e344580fb5db20c737abc62ff83207f.mp3 [id3FileProcessing] => [id3FileSize] => 286326 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Nina-Sunday-Psych-Safety-V2-FinalOM.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-03-27T05:05:38.798-04:00 [draft] => [externalId] => [cleanTitle] => #29 Psychological safety in the workplace, with Nina Sunday [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • This episode we're turning the mic around for a reverse...
  • Array ( [id] => c84b3e16-8232-11eb-a438-df75baa4f295 [createdAt] => 2021-03-11T01:26:58.507-05:00 [updatedAt] => 2021-05-13T09:50:20.175-04:00 [title] => #28 Building Deeper Meaning Into Work Experiences, with Neil Solomon and Charlie Dewitt, UKG [pubdate] => 2021-03-17T01:30:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    < 40:12 >

    TALKING POINTS

    What does the tagline “Our purpose is people” mean to your teams? How does it guide your decisions?


    UKG mantra is “Trust, Transparency, Relationships”. Where does that comes from?


    How does this mantra impact manager / employee relationships at UKG?


    “Team Avengers” and cross-functional comradery and support everyone has for each other.


    CEO, Aron Ain, wrote the book “Work Inspired: How to Build an Organization Where Everyone Loves to Work” referring to Kronos concepts like:

    • Courage to Lead

    • Management Effectiveness Index

    • MyTime


    Kronos was listed as a great place to work. One of five strategic pillars is “Listening to our teams”.


    Neil wrote a blog post about 2021 megatrends in HR:

    Trend #1 “People before profits: Businesses will adopt a greater purpose.”

    Trend #2 “Life-work synergy: Work and the workplace will be more centered around employees” lives.”

    Trend #3 “The rebirth of HR: HR will begin reinventing itself to lead these efforts.”


    ABOUT NEIL SOLOMON

    Neil is Vice President of Asia Pacific and Latin America for UKG. He developed, executed, and led both U.S. and International organisations to drive growth in the company. He spent the past 6 years focusing on growing markets in Asia Pacific and Latin America.

    Neil’s global experience is instrumental in UKG operations across Australia, New Zealand, South East Asia, China, India, Mexico, and Latin America.


     

    ABOUT CHARLIE DEWITT

    Charlie is Managing Director of UKG Australia, New Zealand, and South-East Asia, having been with UKG for almost 20 years. When Vice President of Business Development he drove strategy for the global enterprise to become a $1 billion software leader.

    Moving down under in 2018, Charles took up the role of Managing Director, ANZ/SEA as UKG seeks to expand its footprint. 



    ABOUT THE HOST, NINA SUNDAY, CSP

    A Certified Virtual Presenter, Nina Sunday presents virtually on 'Second Curve Thinking: Re-motivate Before They De-motivate'. Her book, Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education, Nina is a Past Chapter President of Professional Speakers Australia and a CSP (Certified Speaking Professional).


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe to share insights on self-leadership and leading others, highlighting emerging trends.


    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/c84b3e16-8232-11eb-a438-df75baa4f295/stripped_331c002a86002f262d8ea12e3b13c53e.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN3611122443.mp3 [size] => 38592261 [duration] => 2412.02 [uid] => CSN3611122443 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 1273.289433106576 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/c84b3e16-8232-11eb-a438-df75baa4f295/id3/fe7026f166b18f60a19f8309c82f8d7a.mp3 [id3FileProcessing] => [id3FileSize] => 285462 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Kronos-UKG Audio Edited.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-03-27T05:20:20.487-04:00 [draft] => [externalId] => [cleanTitle] => #28 Building Deeper Meaning Into Work Experiences, with Neil Solomon and Charlie Dewitt, UKG [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 40:12 >TALKING POINTSWhat does the tagline “Our purpose is...
  • Array ( [id] => 406e943e-8232-11eb-a438-ef835c32beac [createdAt] => 2021-03-11T01:23:10.572-05:00 [updatedAt] => 2021-05-13T09:49:39.022-04:00 [title] => #27 Unconscious Bias and the Bottom Line, with Dr Helen Turnbull [pubdate] => 2021-03-11T03:00:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    < 37:44 >

    TALKING POINTS

    Why is it important for organizations to be thinking about inclusion and diversity?


    If you figure out how to do inclusion properly, you will gain commitment instead of compliance, and achieve more loyalty and creativity.


    3 immutable forces around inclusion that will never change;

     1 dominance

    2 unconscious bias – have to be vigilant

    3 degrees of difference

     

    Permeable factors:

    1 affinity bias – 'mini-me' syndrome

    2 assimilation – if people withhold their best ideas, leaders are not getting their best selves, they’re getting a simulator.

    3 political correctness – walking on egg shells; afraid to speak to each other across differences. Can’t give honest feedback because might be accused of being racist.

     

    A leader has to listen to creative people e.g. Google company allows people to work 10% of time on their own projects.

     

    Psychological safety – one thing leaders can do is to go round the meeting, even a Zoom room, and ask each person to speak without interruption. While it’s time-consuming, it buys you loyalty and commitment, because everyone’s voice matters.

     

    ABOUT DR HELEN TURNBULL CSP


    Dr. Turnbull is a world-recognized Thought Leader in global inclusion and diversity.  She is author of two psychometric assessment tools on unconscious bias and Inclusion - Cognizant and the ISM profile, plus an eLearning program. She is a CSP (Certified Speaking Professional) member of the National Speakers Association and an accomplished keynote speaker.

    Contact: https://www.humanfacets.com/

    Email: drhelenturnbull@humanfacets.com

    Resources

    The Illusion of Inclusion: Global Inclusion, Unconscious Bias, and the Bottom Line by Helen Turnbull

    Dr. Turnbull’s TED Talk: Inclusion, Exclusion, Illusion and Collusion


    ABOUT THE HOST, NINA SUNDAY, CSP

    A Certified Virtual Presenter, Nina Sunday presents at conferences virtually and face-to-face on the subject of: 'Second Curve Thinking: How to Re-motivate Your Team BEFORE They De-motivate'.


    Her 2018 book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 


    Holding a Bachelor of Arts and Diploma in Education, and a graduate in Production Management from the Australian, Film, TV and Radio School, Nina is a Past Chapter President of Professional Speakers Australia and CSP (Certified Speaking Professional) member.


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe to share insights on transforming culture, self-leadership and leading others, highlighting emerging trends.


    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/406e943e-8232-11eb-a438-ef835c32beac/stripped_e3123ae881bbf7c645770410a8ab66fb.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN5730355920.mp3 [size] => 36227866 [duration] => 2264.24 [uid] => CSN5730355920 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 1218.8386394557824 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/406e943e-8232-11eb-a438-ef835c32beac/id3/f58cf4c5b0d7b66d01ab39bf7262b1c9.mp3 [id3FileProcessing] => [id3FileSize] => 285906 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Dr-Helen-Turnbull Audio Edited.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-03-11T01:39:25.615-05:00 [draft] => [externalId] => [cleanTitle] => #27 Overcoming Unconscious Bias, with Dr Helen Turnbull [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 37:44 >TALKING POINTSWhy is it important for organizations to...
  • Array ( [id] => d726d25a-78c4-11eb-a96c-5b68b3b61a3b [createdAt] => 2021-02-27T01:27:18.335-05:00 [updatedAt] => 2021-05-13T09:49:16.327-04:00 [title] => #26 Magnetic Stories: Business Storytelling, with Gabrielle Dolan [pubdate] => 2021-03-03T02:00:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 26 [subtitle] => [summary] =>

    < 34.16 >

    TALKING POINTS

    Gabrielle Dolan spent 17 years working for National Australia Bank in a senior leadership role in change management and project management. She experienced firsthand the challenges of communicating.


    'As a leader, you think you've communicated, but then people aren't getting the message,' Gabrielle says.


    Gabrielle noticed that when she shared a story to communicate a message, people not only understood the message, but more importantly, they better remembered the message. And then she noticed good leaders were sharing stories.


    At 3-day conferences with speaker after speaker, the brilliant ones were brilliant because of stories.


    We need all the facts and figures and data, but it's stories that create emotional connection. People make decisions based on emotion, but they then search for evidence to support that emotional decision.


    Types of stories:

    • Origin stories e.g. the origin of Mattel’s Barbie doll,
    • Creation stories, how the company started or how the product started.


    A company doesn’t want to lose their corporate memory of stories. 


    We can teach people the value of storytelling, educating so they share stories more effectively but also find stories from the past that we can use to inspire the future e.g. show the vision or the values and the behaviors of what we try to live by as a company. 


    A manager can pose a question such as, tell me a time when one of you did something for a customer that made a difference to them, or tell me about a time when you felt really proud to work for this organization. 


    I might bring 20 people together, some from the front line, senior people, junior people and ask them questions. Someone will tell a story and then someone goes, ‘Oh yeah, that reminds me of . . .’


     In 2 hours you could probably hear 50 stories; five or 10 are absolute gold. And at the end people go, ‘I just feel so proud to work here.’



    ABOUT GABRIELLE DOLAN

    Gabrielle Dolan holds a master’s degree in management and leadership from Swinburne University, an associate diploma in education and training from the University of Melbourne, and is a graduate of the Harvard Kennedy School of Executive Education.


    Gabrielle is the bestselling author of 'Real Communication: How to be you and lead true', a finalist in the Australian Business Leadership Book Awards for 2019. Her other published books include 'Stories for Work: The Essential Guide to Business Storytelling' (2017), 'Storytelling for Job Interviews' (2016), 'Ignite: Real Leadership, Real Talk, Real Results' (2015) which reached the top five on Australia’s bestselling business books and 'Hooked: How Leaders Connect, Engage and Inspire with Storytelling' (2013).


    The International Association of Business Communicators, Asia Pacific region, awarded her 2020 Communicator of the Year.


    The ultimate expression of her passion for the cause is her Jargon Free Fridays (jargonfreefridays.com).


    Her latest title, 'Magnetic Stories: Connect with customers and engage employees with brand storytelling' is just published by Wiley, 1 March 2021 available on Amazon and Booktopia


    Contact: https://gabrielledolan.com/


    ABOUT THE HOST, NINA SUNDAY, CSP

    A Certified Virtual Presenter, Nina Sunday presents virtually on 'Second Curve Thinking: How to Re-motivate Before They De-motivate'. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education, Nina is a Past Chapter President of Professional Speakers Australia and a CSP (Certified Speaking Professional).


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe to share insights on self-leadership and leading others, highlighting emerging trends.


    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/d726d25a-78c4-11eb-a96c-5b68b3b61a3b/stripped_a19be1fbab8b5d2377f4d03e5b377490.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN2908951871.mp3 [size] => 31752359 [duration] => 1984.52 [uid] => CSN2908951871 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 703.3788662131519 [1] => 1226.7566439909297 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/d726d25a-78c4-11eb-a96c-5b68b3b61a3b/id3/715e2ffd7dcf45c53274fb7b01b13ab8.mp3 [id3FileProcessing] => [id3FileSize] => 289392 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Gabrielle Dolan Final Audio.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-02-27T01:38:20.621-05:00 [draft] => [externalId] => [cleanTitle] => #26 Magnetic Stories: Business Storytelling, with Gabrielle Dolan [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 34.16 >TALKING POINTSGabrielle Dolan spent 17 years working for...
  • Array ( [id] => f026c604-7331-11eb-b1de-13aa0767f1bd [createdAt] => 2021-02-19T23:13:08.442-05:00 [updatedAt] => 2021-05-22T17:06:08.094-04:00 [title] => #25 Self-Leadership: What is it? with Ian Stephens CSP [pubdate] => 2021-02-24T00:30:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 25 [subtitle] => [summary] =>

    < 26:06 >

    TALKING POINTS

    You've got to be constantly evolving or you have no right to lead others.

    Cultivate a fascination with expanding your epistemology i.e. the sum total of your knowledge, skills and experience, to date.

    My latest book, Shift Culture, refers to self-leadership principles. I introduce a praying mantis character called Sol, short for solitude.

    Show me someone who's effective as a self-leader and they most likely give themselves what I call solitude time.

    They use the Sol Principle and, like the praying mantis, sit quietly 3 to 4 times a week for around 20 minutes, reconnecting with their mission, their purpose, their goals, their aspirations; shutting down the noise; to hear quiet whisperings come through, nudging them in the direction their soul, their spirit, wants to go.

     The Sol Principle is about the discipline of creating time to re-energize through solitude.

     R.E.A.P.A. model

    - Relax

    - Envision

    - Assess

    - Patience

    - Act 

    How can a leader encourage team members to demonstrate more self-leadership?

    Have solitude thinking sessions; 15 - 20 minutes, sit quietly, think about the issues and the problems; tap into your subconscious mind. Come back with a couple of ideas.

    Before we jump into acting, let's just apply the REAPA process.

    Give people a chance to change their physiology, do something different than just sitting around the meeting table. Go for a walk, serve a couple of customers, let your subconscious mind percolate and just let it sit and reflect on it for awhile. You'll be amazed at the creativity when you come back together. 


    ABOUT IAN STEPHENS CSP

    Consistently voted as one of the top 20 motivational speakers in Australia and designated a Certified Speaking Professional (CSP) by Professional Speakers Australia, Ian is in the top 12% of speakers globally. A published author of 4 books, including SHIfT CULTURE, he's creator of 11 online resources.

    Contact: https://ianstephensspeaks.com/contact-ian-stephens/ 

    Book, ‘Shift Culture: Delivering business results with a high performance team culture’; https://ianstephensspeaks.com/product/shift-culture/



    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    With a Bachelor of Arts and Diploma in Education, Nina is a Past Chapter President of Professional Speakers Australia and a CSP (Certified Speaking Professional).

    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe to share insights on self-leadership and leading others, highlighting emerging trends.

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/f026c604-7331-11eb-b1de-13aa0767f1bd/stripped_453566d8593db5c5031ce71eee07aba2.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN2014496653.mp3 [size] => 24897410 [duration] => 1556.09 [uid] => CSN2014496653 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 644.3073015873016 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/f026c604-7331-11eb-b1de-13aa0767f1bd/id3/d14eede90d72a0d4e86dfec3034e69e0.mp3 [id3FileProcessing] => [id3FileSize] => 285950 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Ian-stephens_1.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-02-19T23:28:12.268-05:00 [draft] => [externalId] => [cleanTitle] => #25 Self-Leadership: What is it? with Ian Stephens CSP [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 26:06 >TALKING POINTSYou've got to be constantly evolving or...
  • Array ( [id] => 27e70c4e-6dcd-11eb-b46a-c31722fab498 [createdAt] => 2021-02-13T02:29:06.995-05:00 [updatedAt] => 2021-06-03T20:43:26.936-04:00 [title] => #24 Cultivating the INTRApreneur in the workplace, with Dr Irena Yashin-Shaw [pubdate] => 2021-02-17T00:30:00.000-05:00 [link] => https://cms.megaphone.fm/organizations/bb155206-5eac-11e8-b389-5f13ad3f1eca/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/27e70c4e-6dcd-11eb-b46a-c31722fab498 [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 24 [subtitle] => [summary] =>

    < 26:15 >

    TALKING POINTS

    What is an intrapreneur? They are an entrepreneur who works inside an organization. They are an organization's lifeblood.


    Intrapreneurs often ask the difficult questions. They are likely to step up and challenge the status quo and ask, ‘Why are we doing it this way?’


    But they need to do a lot of groundwork so people can be ready to hear what they have to say.

    The intrapreneurialism movement is so important right now


    How can an organization foster an intrapreneurial culture?


    Firstly, identify the entrepreneurs. How? Profile your workforce.


    Secondly, give people permission to experiment, permission to think differently, permission to use their creativity, permission, to put their hand up and say, we could do this in a different or better way.


    ABOUT DR IRENA YASHIN-SHAW

    Dr Irena Yashin-Shaw is on a mission to liberate underutilised talent within workplaces. Spearheading the intrapreneurialism movement in Australia and globally, she founded the Global Intrapreneurs Institute and is founder and editor–in-chief of Intrapreneur Magazine.

    Contact:

    https://www.drirenayashinshaw.com/

    Global Intrapreneurs Institute: https://www.gii.institute/

    Intrapreneur Magazine: https://intrapreneurmagazine.com/


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents virtually in Australia and internationally on transforming workplace culture, productivity and influence. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education, Nina is a Past Chapter President of Professional Speakers Australia and a CSP (Certified Speaking Professional).


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends.


    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/27e70c4e-6dcd-11eb-b46a-c31722fab498/stripped_f9ebf0c59c1fc1424fad95870caec3d8.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN6389871850.mp3 [size] => 50474422 [duration] => 1577.33 [uid] => CSN6389871850 [originalUrl] => [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 713.224126984127 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/27e70c4e-6dcd-11eb-b46a-c31722fab498/id3/210d92b3f566eda4b9a1e2db121221e6.mp3 [id3FileProcessing] => [id3FileSize] => 252247 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Dr Irena Yashin-Shaw.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-06-03T20:36:54.560-04:00 [draft] => [externalId] => [cleanTitle] => #24 Cultivating the INTRApreneur in the workplace, with Dr Irena Yashin-Shaw [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 26:15 >TALKING POINTSWhat is an intrapreneur? They are an...
  • Array ( [id] => 536954d8-682f-11eb-9b61-bf4f8303062d [createdAt] => 2021-02-05T22:56:43.690-05:00 [updatedAt] => 2021-05-22T17:06:48.930-04:00 [title] => #23 Innovation: product, process and service, with Nils Vesk. [pubdate] => 2021-02-10T00:30:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 23 [subtitle] => [summary] =>

    < 30:09 >

    TALKING POINTS

    The most innovative companies look across three areas; process, product and service.

    Why is it important for a manager to lead innovation and how can that be done?


    Innovation can make a massive difference. It relieves job boredom and can bring a new lease of life; an energy that wasn't there before.


    An innovative company doesn't need a whiz-bang product. It could be what's happening internally.

    If you can innovate your process, then that's automatically going to increase the valuation or the multiple of your EBIT.


    Mistakes: 3 types:

    • real mistake - wrong process executed
    • blackout - part of the process forgotten
    • slip-up - right process executed incorrectly


    How a manager can lead innovation:

    • facilitate an innovation exercise
    • generate insights and ideas
    • validate and prototype
    • effectively pitch to convey the value of the idea


    Insights: 3 criteria:

    • how workable?
    • how unmet?
    • how winnable?


    Ideas criteria:

    • how technical?
    • how easy or difficult?
    • financial return?


    Tactically, does this idea solve a problem the organisation wants or needs solved?

    Does it relate to the bigger picture?

    How many unknowns are there?

    Use a scoring process to evaluate.


    COVID created a paradigm shift and given people a new opportunity to lead an inspirational culture.


    ABOUT NILS VESK, CSP

    Nils’ research identified the major cause of this problem is that our biases get in the way of innovating. Nils has reinvented the innovation process through the use of innovation archetypes. Nils' quest is how to deal with obstructions to innovation.


    Professionally trained as a designer, Nils Vesk uses ‘Design thinking’ to become Australia’s ‘Innovation Architect’.

    Nils is the author of: ‘Innovation Archetypes , democratising innovation' (2015), and coming up soon, his new book, 'Re-invention Sprint'.

    Nils Vesk can be contacted at https://nilsvesk.com/ and https://thereinventionclub.com/


    ABOUT THE HOST, NINA SUNDAY, CSP

    A Certified Virtual Presenter, Nina Sunday presents virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    With a Bachelor of Arts and Diploma in Education, Nina is a Past Chapter President of Professional Speakers Australia and a CSP (Certified Speaking Professional).

    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe to share insights on self-leadership and leading others, highlighting emerging trends.

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/536954d8-682f-11eb-9b61-bf4f8303062d/stripped_493013c0fa1f4f80b18475367bc5843d.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN6732291890.mp3 [size] => 56059193 [duration] => 1751.85 [uid] => CSN6732291890 [originalUrl] => [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 584.3069387755102 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/536954d8-682f-11eb-9b61-bf4f8303062d/id3/689579339981b8dfe3cec2e6e04e3caf.mp3 [id3FileProcessing] => [id3FileSize] => 285886 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Nils-Vesk.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-02-05T23:02:13.276-05:00 [draft] => [externalId] => [cleanTitle] => #23 Innovation: product, process and service, with Nils Vesk. [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 30:09 >TALKING POINTSThe most innovative companies look across three...
  • Array ( [id] => c4f1df5c-62b3-11eb-861b-dfe60faeb88e [createdAt] => 2021-01-29T23:29:40.747-05:00 [updatedAt] => 2021-06-03T20:44:58.336-04:00 [title] => #22 Co-elevation: bring out brilliance in team members, with Tricia Benn [pubdate] => 2021-02-02T00:30:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 22 [subtitle] => [summary] =>

    < 28:30 >

    Co-elevation - how do you raise people up to bring out their brilliance?

    Everyone in the team is expected to be both a leader and a supporter.

    Leapfrogging: the leader allows the supporter to take the lead, then the leader supports them,

    the faster they understand what the hot seat feels like.

    Introverts can make good leaders as much as extroverts.

    Set up the mission and the alignment for the team member so they know how they are contributing.


    ABOUT TRICIA BENN:

    Tricia Benn is a Partner and Chief Community Officer of the C-Suite Network and General Manager of The Hero Club, an invitation-only membership organization for CEOs, founders, and investors.


    As an executive within both organizations, her mission is to build a platform and community that accelerates the success of c-level executives. She is a leader in creating an executive community of collaboration, based on integrity, transparency, and measuring success beyond the numbers alone – ‘The Hero Factor.’


    This approach has driven her more than 20-year track record of industry disruption in building new businesses, revenue streams, and delivering double digital and more, year-over-year growth.


    In addition to sitting on multiple business, associations and not-for-profit boards, Benn served as a senior executive for three enterprise-level organizations in market research, telecommunications, media marketing, and advertising. As Global Chief Marketing & Strategy Officer and U.S. Managing Director within MDC Partners, a $3 billion global holding company, Benn’s leadership drove double digit growth year-over-year and new contracts with some of the most important impact players in the world.


    An award-winning business leader and international speaker, Benn shares an inspiring, practical and actionable message that empowers great leaders to take their businesses to the next level.


    Learn more at www.c-suitenetwork.com and https://heroceoclub.com/ or connect on LinkedIn, Twitter or Facebook. 


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education, Nina is a Past Chapter President of Professional Speakers Australia and a CSP (Certified Speaking Professional).


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/c4f1df5c-62b3-11eb-861b-dfe60faeb88e/stripped_022a041620a32dedb4b12bf9004466f2.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN4384008474.mp3 [size] => 54392372 [duration] => 1699.76 [uid] => CSN4384008474 [originalUrl] => [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 1082.258866213152 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/c4f1df5c-62b3-11eb-861b-dfe60faeb88e/id3/79f2b9b03ae94c723014f434c6b9f77a.mp3 [id3FileProcessing] => [id3FileSize] => 253613 [parentId] => [guid] => [pubdateTimezone] => Eastern Time (US & Canada) [originalFilename] => Tricia-Benn.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2021-06-03T20:44:58.082-04:00 [draft] => [externalId] => [cleanTitle] => #22 Co-elevation: bring out brilliance in team members, with Tricia Benn [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 28:30 >Co-elevation - how do you raise people up...
  • Array ( [id] => a9c00cbe-392c-11eb-b7ce-3fcad28e69e7 [createdAt] => 2020-12-08T03:09:15.405-05:00 [updatedAt] => 2021-05-13T09:47:17.608-04:00 [title] => #21 Are you a Bad Boss? with Dr Gary McGrath [pubdate] => 2021-01-20T00:30:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 21 [subtitle] => [summary] =>

    < 26:21 >

    TALKING POINTS

    Leadership is ability to build relationships so we can achieve our goals together with compassionate accountability. Intentional leadership is being aware.


    Leadership is a responsibility, not a position.


    THE most important interpersonal skills for a leader is coaching and questioning.


    The seven steps of intentional leadership is a model of leadership development. Step one is purpose.


    The three dark knights of leaders:

    • narcissist
    • sociopath
    • Machiavellian


    Two types of people - character flaws vs. neurotic. Work with neurotic people because they take responsibility. Character-flawed people won't accept responsibility.


    Hiring a coach. It is the fastest way to improve your capability.


    ABOUT DR GARY MCGRATH

    Dr Gary McGrath can be contacted at https://statarius.com/


    After serving in the United States Army, commanding a unit of over 120 soldiers at the age of 25, Dr. Gary began his 40-year business career in manufacturing, information technology, and marketing. He worked with technology startups and Fortune 500 companies, including Proctor & Gamble, Scott Paper Company, Novell, IKON Technology Services.


    With a Bachelor’s degree in Mechanical and Metallurgical Engineering, an MBA, and a Doctor of Business Administration degree, Dr Gary founded Statarius, a leadership development firm, with a mission to Make Good Bosses into Great Leaders with Compassionate Accountability. He created a leadership process, LeaderStep7, which takes a holistic approach to developing leaders at all levels of an organization.


    ABOUT THE HOST, NINA SUNDAY CSP

    A Certified Virtual Presenter, Nina Sunday presents virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 


    With a Bachelor of Arts and Diploma in Education, Nina is a Past Chapter President of Professional Speakers Australia and a CSP (Certified Speaking Professional).


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/a9c00cbe-392c-11eb-b7ce-3fcad28e69e7/stripped_2938284657d4f69d5411f78c18aec3ea.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN9193204748.mp3 [size] => 48789211 [duration] => 1524.66 [uid] => CSN9193204748 [originalUrl] => [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 572.8827210884353 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/a9c00cbe-392c-11eb-b7ce-3fcad28e69e7/id3/df2f51f6ae1a5d984546a9618f40a328.mp3 [id3FileProcessing] => [id3FileSize] => 284734 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Dr Gary McGrath edited.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #21 Are you a Bad Boss? with Dr Gary McGrath [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 26:21 >TALKING POINTSLeadership is ability to build relationships so...
  • Array ( [id] => 149d28d4-3ceb-11eb-bba0-57ffaf88cff9 [createdAt] => 2020-12-12T21:29:52.560-05:00 [updatedAt] => 2021-05-22T17:07:29.967-04:00 [title] => #20 Better Business Writing, with Nina Sunday [pubdate] => 2021-01-06T00:30:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    < 23:26 >

    This episode we're turning the mic around for a reverse interview with Nina Sunday by a member of the podcast crew, Maeve Bailey.


    TALKING POINTS


    What are common business writing mistakes?


    If you use too many words when you write, the recipient takes longer to read it; can be harder to decipher. Seeing a sea of words without white space or layout or bullets might create a ripple effect of the recipient putting the email aside to read later, slowing down the chain of communication.


    What are top complaints about email communication?

    -       old subject lines re-used for a new subject

    -       not taking time to add a courtesy salutation

    -       long sentences that are hard to follow; write one sentence, one idea

    -       red flag words that turn off the reader e.g. ‘unfortunately’, ‘you should’

    -       unnecessary words making it too wordy


    The five sentences initiative - all email responses to be 5 sentences or less. Quick wins to eliminate needless words – avoid qualifiers.


    Pet peeve – unnecessary apostrophe in plurals e.g. video’s, book’s, etc.

    When to use apostrophe to show possession and in contractions.


    The contraction, ‘could’ve’, pronounced as ‘could of’; subsequently leading to being spelled as ‘could of’. Eww!


    Add positive tone to emails to influence and build rapport, considering emails are words only with tone of voice, body language and facial expression absent.


    Redundancy is unnecessary repetition adding to wordiness e.g. ‘reason why’, ‘close proximity’.


    How bullets or dot points aid comprehension and memory, and provide white space that is visually inviting to read.


    Techniques to avoid writer’s block:


    -       plan a document with pen and paper away from your desk; get your brain into big picture mode.

    -       turn paper to landscape instead of portrait

    -       ask who, what, where, when, why, how?

    -       freewriting technique


    When to pick up the phone instead of emailing?


    -       the power to influence a yes response comes from picking up the phone.-       seek first to understand; don’t start an email war

    -       any time you find yourself writing and rewriting a particular paragraph because it’s hard to explain, it's time to pick up the phone.


    ABOUT NINA SUNDAY, CSP

    BA (Eng), Dip Ed (Eng), Graduate (Direction/Production Management) of Australian Film, TV and Radio School, Certified Speaking Professional, Certified Virtual Presenter, Cert IV Workplace Training and Assessment.


    Nina Sunday presents virtually and face-to-face on workplace culture, communication and productivity.


    She is host of the business podcast, ‘Manage Self, Lead Others’ on the C-Suite Radio network.


    After working in education, performing arts, sales and television, Nina Sunday founded Australian training company, Brainpower Training, with a network of Facilitators delivering leadership development and communication skills training to government and private sectors.


    Nina’s 2018 book, ‘Workplace Wisdom for 9 to thrive; 12 soft skills you need to accelerate your career’ is available on Amazon, and is a selection of the US-based C-Suite Book Club’s list of leading business books.


    Nina was a popular Chapter President of Professional Speakers Australia in 2020, 2013 and 2012.



    Want to learn clear, concise, effective business writing skills? Virtual online course starting soon. Go to

    https://www.brainpowertraining.com/virtual-business-writing

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/149d28d4-3ceb-11eb-bba0-57ffaf88cff9/stripped_0b7662fa0100ce14fcaf7cf5b518dfdd.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN3422081476.mp3 [size] => 21580904 [duration] => 1348.81 [uid] => CSN3422081476 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 865.6399092970522 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/149d28d4-3ceb-11eb-bba0-57ffaf88cff9/id3/1060a5d4bfff90652ee174d1d9faf81e.mp3 [id3FileProcessing] => [id3FileSize] => 286958 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Nina Sunday Business Communication Edited MP3.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #20 Better Business Writing, with Nina Sunday [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 23:26 >This episode we're turning the mic around for...
  • Array ( [id] => 51a89efa-4927-11eb-ae35-e74120a1ae84 [createdAt] => 2020-12-28T11:11:18.715-05:00 [updatedAt] => 2021-05-13T09:46:30.284-04:00 [title] => #19 Don’t Let Your Biases Get in the Way with Dr. Gleb Tsipursky [pubdate] => 2020-12-29T00:30:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => [summary] =>

    < 45:59 >

    In this special edition of Manage Self, Lead Others we’re bringing you an interview from the All Business with Jeffrey Hayzlett podcast featuring a conversation with Dr. Gleb Tsipursky.


    When it’s time to make decisions, leaders are often people everyone else looks up to. However, being a leader doesn’t guarantee that we always have the right answers – or even an answer. My guest today is on a mission to help leaders be more strategic decision-makers by avoiding traps of costly judgment errors, or cognitive biases.

     

    ABOUT DR. GLEB TSIPURSKY

    Dr. Gleb Tsipursky is a behavioral economist, cognitive neuroscientist, futurist, and author of “Never Go with Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters.” 

     

    This discussion was recorded during a C-Suite Network Digital Discussion. If you like what you heard, consider joining the C-Suite Network. Find more information at this link https://c-suitenetwork.com/executive-membership

    Connect with Dr. Tispursky: https://disasteravoidanceexperts.com/glebtsipursky/

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/51a89efa-4927-11eb-ae35-e74120a1ae84/stripped_aca97466752f007207532901c1dd14df.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN5462384057.mp3 [size] => 64849920 [duration] => 2702.08 [uid] => CSN5462384057 [originalUrl] => [bitrate] => 192 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 1146.972879818594 [1] => 1747.7195464852607 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/51a89efa-4927-11eb-ae35-e74120a1ae84/id3/8f9c631c411e4f9986513c9e8b8c2a80.mp3 [id3FileProcessing] => [id3FileSize] => 281366 [parentId] => [guid] => [pubdateTimezone] => Eastern Time (US & Canada) [originalFilename] => Nina Sunday AB Dr. Gleb.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #19 Don’t Let Your Biases Get in the Way with Dr. Gleb Tsipursky [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 45:59 >In this special edition of Manage Self, Lead...
  • Array ( [id] => 7b0c81b6-346f-11eb-81ad-6b136666458c [createdAt] => 2020-12-02T02:24:57.520-05:00 [updatedAt] => 2021-01-25T01:27:43.486-05:00 [title] => #18 LinkedIn for the Savvy Executive, with Carol Kaemmerer [pubdate] => 2020-12-16T03:00:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 20 [subtitle] => #18 LinkedIn for the Savvy Executive, with Carol Kaemmerer [summary] =>

    < 25:00 >

    TALKING POINTS

    • Brand messaging for executives and their teams and increases their visibility and influence, which enhances their ability to steer the future.


    • It’s important to look like we’re part of the business network.


    • One of the good behaviours of an effective manager is to assist their team members, their supporters, with their career trajectory.


    • Building blocks for your brand message and personal brand.


    • It is important to share who we are, being authentically ourselves so people can find us and understand what we bring.


    • The LinkedIn ‘About’ section is absolutely powerful. Write it in first person to communicate your truth strongly. Share your principles and your passion. 


    ABOUT CAROL KAEMMERER

    Internationally recognized executive branding expert, professional speaker and author of the award-winning book LinkedIn for the Savvy Executive, Carol Kaemmerer creates powerful brand messaging for senior executives and their companies to increase their visibility, influence, and ability to steer their future.

     The SECOND EDITION of Carol's award-winning book, LinkedIn for the Savvy Executive, updated with new content for people in #jobtransition, people #50plus and action steps to guide you to your best profile and use of the platform. Order on Amazon: https://amzn.to/2VZGyqy

    A member of National Speakers Association and a Certified Virtual Presenter, Carol is also an Advisor to the C-Suite Network. 

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7b0c81b6-346f-11eb-81ad-6b136666458c/stripped_006a821def68095313f644db7ac2cfce.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN4396556853.mp3 [size] => 23095588 [duration] => 1443.47 [uid] => CSN4396556853 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( [0] => 723.0693877551021 ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7b0c81b6-346f-11eb-81ad-6b136666458c/id3/9c849caf333fad56c336bd337fb1ba2e.mp3 [id3FileProcessing] => [id3FileSize] => 282904 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Carol Kaemerer.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #18 LinkedIn for the Savvy Executive, with Carol Kaemmerer [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 25:00 >TALKING POINTSBrand messaging for executives and their teams...
  • Array ( [id] => 3831192a-2e15-11eb-9ba4-c3289e7997f6 [createdAt] => 2020-11-24T00:23:43.670-05:00 [updatedAt] => 2021-05-22T17:08:24.075-04:00 [title] => #17 Design Thinking: solving wicked problems, with Mo Fox [pubdate] => 2020-12-02T14:00:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 17 [subtitle] => #17 Using Design Thinking to Solve Wicked Problems, with Mo Fox [summary] =>

    < 24:30 >

    TALKING POINTS

    Simple problems are straightforward. Complex problems are mechanical or technical. Wicked problems, you cannot solve provably; lots of possible solutions, messy.


    Biggest issue: we don’t accept wicked problems are wicked.


    Surge capacity is the energy level needed to respond to a crisis. Surge capacity depletion - where do I find the energy to deal with the crisis after I’ve used it all going above and beyond in order to rise to the occasion?


    Design thinking involves focusing on what works. Focus on 20%, what are your key principles and your number on objective? This creates the 80% of the benefit you are getting


    The human-centered bit is the most important thing about design thinking; it is always around empathy.


    Instead of trying to control everything, see the energy, the power, the imagination, the innovation and all that comes from doing what’s important well. Taking how people work naturally and their strengths and letting them fly with it allows people to give you more of themselves.


    Instead of focusing on the problem Focus on what you want to create. Sit in the mess for longer to see and feel how it works.


    People get nervous about right and wrong. Instead, reflect on the idea. Is it working? Isn’t it? Is it adding value? Isn’t it?


    See what’s going on, get lots of information and do your research. Reflect upon it and start coming up with ideas. Then try stuff and navigate by doing.


    WORK CITED:


    Fox, Mo, 'Wicked Wisdom: Creative approaches to the problems that drive us crazy' Available from https://mofox.com/wicked-wisdom/


    Mo Fox can be contacted at https://mofox.com/


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/3831192a-2e15-11eb-9ba4-c3289e7997f6/stripped_2484a2b53fd1abb7eb4d128dba7175d4.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN1759989181.mp3 [size] => 23363500 [duration] => 1460.22 [uid] => CSN1759989181 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/3831192a-2e15-11eb-9ba4-c3289e7997f6/id3/002a637ccc6bb87552456983fcca67f4.mp3 [id3FileProcessing] => [id3FileSize] => 284636 [parentId] => [guid] => [pubdateTimezone] => UTC [originalFilename] => Mo-Fox-Wicked-Problems Matt Edit.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => 2020-11-27T22:06:40.499-05:00 [draft] => [externalId] => [cleanTitle] => #17 Design Thinking: solving wicked problems, with Mo Fox [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 24:30 >TALKING POINTSSimple problems are straightforward. Complex problems are...
  • Array ( [id] => b52bc61a-28b0-11eb-a572-27d086dc4098 [createdAt] => 2020-11-17T03:41:38.366-05:00 [updatedAt] => 2021-05-22T17:09:16.427-04:00 [title] => #16 Purpose leads to profits, with Michael McQueen [pubdate] => 2020-11-25T03:00:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 16 [subtitle] => #16 Why Focusing on Purpose Leads to Profits, with Michael McQueen [summary] =>

    < 19:22 >

    TALKING POINTS


    Most of us want to be part of something that's meaningful and weighty and worthwhile.


    If you know what you stand for it's easier to know what you say yes to, what you say no to.


    KFC example when 80% of their stores in the UK ran out of chicken. KFC's purpose is about consistent customer experience. Even though some stores had stock, because they realized that it couldn't be a consistent customer experience which went against their core values, their purpose as a brand, they closed all their stores across the UK.


    If an organization is going to say, this is what we stand for, this is our purpose, or this is the DNA of the organization, everything has to support that.


    Toyota sales reps in dealerships get paid based on the customer satisfaction rating they get after the sale. How can put in place incentives that reinforce the purpose and values?


    If leaders don't care about the things they give lip service to breeds massive cynicism in the organization. It’s a huge breach of trust.


    Managers can give a sense that what I do, my small part, translates to something that's bigger and more ambitious and meaningful. That's part of the key to keep people engaged and inspired by the purpose and the vision.


    How do you tell stories that model the behavior you want to see? Stories build culture, for example, the story of the customer service rep who went above and beyond.


    Bill Bernbach is famous for saying, “A principle isn't a principle until it costs you something.”


    What question can an organization ask itself in order to arrive at purpose? Why do we exist?


    Michael McQueen can be contacted at https://michaelmcqueen.net/


    Michael's most recent book is The Case for Character: Why Trusted Brands are More Lucrative, Loved and Long-lasting'. Available from: https://michaelmcqueen.net/store/the-case-for-character


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/b52bc61a-28b0-11eb-a572-27d086dc4098/stripped_397c5fbfa8ae86793f82602674586bcb.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN3274254527.mp3 [size] => 18434507 [duration] => 1152.16 [uid] => CSN3274254527 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/b52bc61a-28b0-11eb-a572-27d086dc4098/id3/c1a7a6efdb1036e81f560a8d9bc64950.mp3 [id3FileProcessing] => [id3FileSize] => 285104 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Michael-McQueen.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #16 Purpose leads to profits, with Michael McQueen [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 19:22 >TALKING POINTSMost of us want to be part...
  • Array ( [id] => 4c54b9c0-288e-11eb-b4a4-670cec61e1b0 [createdAt] => 2020-11-16T23:35:19.582-05:00 [updatedAt] => 2021-01-25T01:32:44.374-05:00 [title] => #15 Accor's ‘Heartist’ culture with Sarah Derry, SVP of Talent and Culture [pubdate] => 2020-11-18T03:00:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 15 [subtitle] => Nina Sunday Interviews Accor's HR head, Sarah Derry about Heartist culture [summary] =>

    < 25:50 >

    Accor's HR Head is excited about the future. Sarah Derry, SVP of talent and culture at hotel group Accor, talks to Nina Sunday.


    TALKING POINTS

    • Accor Group’s 'Heartist' culture, empowering employees to be authentically themselves, to transform the customer experience.


    • Heartist (heart + artist) 4 Key Principles:

    -      people crave belonging

    -      people want the ‘real deal’

    -      every person has a story

    -      people hate to be wrong.

    • Heartist culture makes employees feel valued and welcome, to make customers have better journeys in the hotel. 
    • Good customer service is about the meeting of two stories: the story of the customer, (the hotel guest), and the story of the team member.
    • How often should a manager have one-on-one meetings with individual contributors vs. a group meeting?
    • Accor Group’s culture is taking time to get to know colleagues e.g. always start a meeting with some conversation around ‘How are you? How’s the family?’ etc.
    • Heartist principles included in new hire onboarding. Heartist’s approach to warmth and caring is deeply based on science e.g. Harvard’s Prof. Amy Cuddy.

    Work Cited:

    Mitchell, Peter. ‘Why Accor's HR Head Is Excited about the Future.’ Human Resources Director, 13 Oct. 2020. Retrieved from: https://www.hcamag.com/au/specialisation/leadership/why-accors-hr-head-is-excited-about-the-future/235974


    ABOUT SARAH DERRY

    Sarah Derry joined the Accor Group in April 2017 as VP Talent and Culture Australia after working as Director of HR consulting firm, People REACHING Potential (PRP), and Regional Director of Human Resources for an international company responsible for the businesses in Australia, New Zealand and Pacific region.


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/4c54b9c0-288e-11eb-b4a4-670cec61e1b0/stripped_7f206311715afe1b3c877042a5d4863e.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN5006183696.mp3 [size] => 24639529 [duration] => 1539.97 [uid] => CSN5006183696 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/4c54b9c0-288e-11eb-b4a4-670cec61e1b0/id3/e958b71a81a1ecdc7eea261bf9ddc3a9.mp3 [id3FileProcessing] => [id3FileSize] => 284978 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Sarah-Derry_audio.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #15 Accor's ‘Heartist’ culture with Sarah Derry, SVP of Talent and Culture [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 25:50 >Accor's HR Head is excited about the future....
  • Array ( [id] => 71c836f4-1f11-11eb-94d3-eb025b45092e [createdAt] => 2020-11-04T21:48:54.866-05:00 [updatedAt] => 2021-01-25T01:32:20.840-05:00 [title] => #14: Workplace Learning with Nigel Paine, former Head of Learning at BBC Television. [pubdate] => 2020-11-11T03:00:00.000-05:00 [link] => [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/71c836f4-1f11-11eb-94d3-eb025b45092e/image/uploads_2F1604544280053-d76b3rzlzdl-d9caf2726dff52415c79fea18b04793e_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => 1 [episodeNumber] => 14 [subtitle] => #14: Workplace Learning with Nigel Paine, former Head of Learning at BBC Television. [summary] =>

    < 22:26 >

    TALKING POINTS

    • Google’s Project Oxygen was an evidence-based approach focusing on changing manager behaviour by identifying the 8 good behaviours of a manager. More recently another 2 behaviours have been identified by Google, to make 10 good behaviours.


    • The Big Reset Playbook: What’s Working Now’ published August 2020, by Josh Bersin Academy describes the React – Respond – Return – Transform cycle.


    • Build back better. Make it a better world, better for your employees, more productive, more customer-focused. It’s a pathway to transformation.


    • Presenteeism leads to people just doing the minimum.


    • People in organisations won't want to be told when COVID is over to just come back to work. People want flexibility and have their needs listened to and met.


    • The rise of trust and support; working from home has forced managers to trust and be supportive of their employees.


    • The launch of Sanofi University in March was accompanied by a company-wide challenge to achieve one million hours of learning by June.


    • Amid COVID, some organizations are tightening the purse strings and won't do any learning until they know for certain what's happening. They see learning as a cost. Are they the ones not to thrive when recovery happens? We need to learn new things. We need to try new approaches. We need to innovate. We need to reframe, and how you can do those things without learning?


    • When a manager says, ‘Don’t think, just do’, that's a recipe for disaster. It's going to require an innovative, adaptive approach moving forward into the future.


    • Organisations are reassembling themselves as they're going along. Some organisations have turned on a pinhead. 


    • There is a difference between individuals in organisations learning and organisational learning. 


    Works Cited

    Paine, Nigel, 'Workplace Learning', Kogan Page, www.KoganPage.com, January 2020. Use code - FRIENDSOFNIGEL - for discount.

    'Google's Project Oxygen: Do Managers Matter?' by David A. Garvin, Alison Berkley Wagonfeld, Liz Kind, Harvard Business Review, Harvard Business Review, April 2013.

    ‘The Big Reset Playbook: What’s Working Now’, Josh Bersin Academy, August 2020 https://joshbersin.com/2020/08/the-big-reset-playbook-whats-working-now/

    ABOUT NIGEL PAINE:

    As former Head of BBC Television's Learning and Development operation, Nigel Paine's team developed a comprehensive leadership development program for over 6,000 staff, an award-winning intranet, and state of the art informal learning and knowledge sharing networks.


    With a Professorship from Napier University in Edinburgh, Nigel Paine is a Fellow of the Chartered Institute of Personnel and Development (CIPD), Learning and Performance Institute (LPI), the Royal Society of Arts (RSA) and a Masie Learning Fellow in the USA. 


    Speaking regularly at conferences around the world, Nigel teaches on a doctoral program at the University of Pennsylvania and for Chicago Booth Business School. 


    He presents a monthly TV program (Learning Now TV) and shares a weekly podcast (with Martin Couzins), 'From Scratch'.

    BOOK DISCOUNT COUPON CODE

    His most recent book, 'Workplace Learning', published January 2020, focuses on Learning Organisations and Learning Culture. Available from Kogan Page - www.koganpage.com - use code FRIENDSOFNIGEL for 20% discount and free postage and packing in the UK and USA.


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/71c836f4-1f11-11eb-94d3-eb025b45092e/stripped_e7e8e5c1bb26844b704968d83e7bf873.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN3192272191.mp3 [size] => 21371089 [duration] => 1335.69 [uid] => CSN3192272191 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/71c836f4-1f11-11eb-94d3-eb025b45092e/id3/e8d47fdd791dfece57efda232546357d.mp3 [id3FileProcessing] => [id3FileSize] => 289132 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Nigel-Paine-Oct 2020 Final Audio.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #14: Workplace Learning with Nigel Paine, former Head of Learning at BBC Television. [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 22:26 >TALKING POINTSGoogle’s Project Oxygen was an evidence-based approach...
  • Array ( [id] => 6365e14c-12aa-11eb-8b44-031e9445f99a [createdAt] => 2020-10-20T04:00:58.614-04:00 [updatedAt] => 2021-01-25T01:32:02.496-05:00 [title] => #13: The Power of Attitude with Mark Schulman, P!NK's drummer, [pubdate] => 2020-10-28T01:00:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 13 [subtitle] => Nina Sunday interviews Mark Schulman, International Speaker and Rock Royalty, former drummer for P!NK, Cher, Destiny's Child and more. [summary] =>

    < 20:12 >

    Effective leaders empower the people they lead. Too much 'telling' is autocratic and dictatorial, and doesn't serve those they lead. Being a good listener is a trait of an effective leader. When people feel heard, they feel empowered.

    Great leaders empower the capability of everyone around them. When things go well, they let others take the credit, yet when things go wrong, are willing to take responsibility.

    TALKING POINTS:

    ·      ATTITUDE X BEHAVIOUR = CONSEQUENCES

    Attitude drives behavior; consciously shift your attitude and drive different behaviors to produce more desirable consequences

    ·      Why are some people self-motivated, (others not)?

    ·      Can you learn to be more self-motivated?

    ·      We can't always control what happens to us, but we can choose our attitude towards it.

    ·      A.B.C. – Attitude shifts Behavior which produces Consequences

    ·      You can drive motivation by shifting your attitude

    ·      Gratitude is an attitude shift

    ·      The value of recognizing opportunities. (Many people miss opportunities.)

    ·      Purpose generates passion, and passion is motivating.

    ·      Get deeply in touch with why we do something – that’s where motivation comes from.

    ·      If passion starts to wane, the 'why' is the thread keeping it together.

    ·      Entrepreneurs frequently say they failed really big. The key is to use failure as an opportunity to learn and drive more growth and opportunity

    ·      See, taste and smell the end goal.

    ·      It comes down to how you spend your time and who you spend your time with.

    ·      You don't have to be the first, you just need to be the most tenacious! 

    ·      The power of motivation; hacking a rockstar attitude.

    People feel most fulfilled when they contribute to something. Great leaders are the ones that nurture others to bring out the best in them. To retain great people in the workplace, make them feel great, make them feel valuable, make them feel like they contribute to something bigger than themselves.

    ===

    Mark Schulman, a rockstar legend in the music world, tours as drummer for P!NK. When off from touring, Schulman is an international speaker on ‘Hacking the Rockstar Attitude’, having previously toured with Destiny’s Child, Billy Idol, Cher and Tina Turner.

    A strategic thinker, Mark Schulman speaks on the power of attitude to executives and CEOs from Fortune 500 companies such as IBM, American Express, Dell. He's currently immersed in writing his soon-to-be-published book, 'The Power of Attitude'.

    CONTACTS:

    Mark Schulman can be contacted through www.MarkSchulman.com


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/6365e14c-12aa-11eb-8b44-031e9445f99a/stripped_1ea1c439a193b5e382a9ec8baac3ee52.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN1843960753.mp3 [size] => 38460604 [duration] => 1201.89 [uid] => CSN1843960753 [originalUrl] => [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/6365e14c-12aa-11eb-8b44-031e9445f99a/id3/5c74d2b093d7ed15e1598fbe7dbb290c.mp3 [id3FileProcessing] => [id3FileSize] => 286786 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Mark-Schulman - Audio.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #13: The Power of Attitude with Mark Schulman, P!NK's drummer, [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 20:12 >Effective leaders empower the people they lead. Too...
  • Array ( [id] => e5a1e652-0921-11eb-983f-67be3cc026ac [createdAt] => 2020-10-08T00:51:15.594-04:00 [updatedAt] => 2021-01-25T01:31:43.441-05:00 [title] => #12: How to Have an Empathetic Conversation, with Dr Rich Allen [pubdate] => 2020-10-14T02:00:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 12 [subtitle] => Dr Rich Allen Ph.D explains how to display empathy in conversation and avoid communication dead-ends.s. [summary] =>

    < 23:59 >

    When anyone we know - at work or in life - has an issue (big or small), most of us have not been trained how to be truly supportive.

    If we don't know precisely what it means to respond with empathy, we might inadvertently fall into offering advice (instead of empowering them to discover their own solution) or even closing down the conversation prematurely. 

    Dr Rich Allen reveals some of the communication dead-ends and how to avoid them:

    - reassurance

    - offering advice

    - spotlighting

    ===

    Richard Allen, Ph.D., is a highly regarded educator and master trainer with more than 40 years' experience in training and education.

    Founder and President of Green Light Education, he is the author of many popular books in both fields, including: Humane Presentations, TrainSmart, and Green Light Classrooms.

    He has taken his dynamic – and sometimes highly unusual – teaching and presenting strategies all around the world.

    He can be contacted through https://www.greenlighteducation.net/


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/e5a1e652-0921-11eb-983f-67be3cc026ac/stripped_be5deb97ed57cbc55f66a3f031b41650.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN6225654686.mp3 [size] => 22862785 [duration] => 1428.92 [uid] => CSN6225654686 [originalUrl] => [bitrate] => 128 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/e5a1e652-0921-11eb-983f-67be3cc026ac/id3/5debb1c35a41de67a096d45e52e41b0d.mp3 [id3FileProcessing] => [id3FileSize] => 283324 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Dr Rich Allen-audio-edited.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #12: How to Have an Empathetic Conversation, with Dr Rich Allen [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 23:59 >When anyone we know - at work or...
  • Array ( [id] => 61a48436-0534-11eb-a24c-ef15cec71ba9 [createdAt] => 2020-10-03T00:53:29.939-04:00 [updatedAt] => 2021-01-25T01:25:12.951-05:00 [title] => #11: Leading With Compassion with Cecille Heath [pubdate] => 2020-09-30T05:00:00.000-04:00 [link] => [author] => Nina Sunday [imageFile] => [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => [subtitle] => Lack of it hinders teamwork, loses your best people and alienates clients. [summary] =>

    < 22:38 >

    In these uncertain times, our colleagues might need extra support. Our intentions might be good, yet sometimes managers fail to spot that people are asking for help – and the moment passes.

    In this episode, Nina Sunday interviews Australian Leadership expert, Cecille Heath, (Sydney) who offers ways to help a leader avoid falling into the trap of being emotionally 'blind'. She refers to the Skill / Will matrix - high vs. low will and high vs. low skill.

    Learn how to recognise when you need to have a deeper conversation and understand how to have more emotionally intelligent, compassionate and helpful interactions with those you are trying to support. 

    ===

    CECILLE HEATH B. App Sc (Computing), Grad. Dip. Corporate and Applied Finance (Securities Institute), Cert IV (TAE) Training and Assessment.

    Former Principal of global consultancy, Rogen International, Cecille managed a team of trainers specializing in driving better business performance through persuasive communication skills and strategies. Cecille has delivered training and strategy sessions to a long list of top 500 clients.

    Accreditations include The Predictive Index, Strength Deployment Inventory, NLP (Neuro-Linguistic Programming) Louis Allen Worldwide Management System and Conflict Resolution (current).


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/61a48436-0534-11eb-a24c-ef15cec71ba9/stripped_220a42985b1dcffc5fa14d0ae0d61260.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN2730221130.mp3 [size] => 43144254 [duration] => 1348.26 [uid] => CSN2730221130 [originalUrl] => [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/61a48436-0534-11eb-a24c-ef15cec71ba9/id3/5e3149c7aa20676478f1094f13b990a4.mp3 [id3FileProcessing] => [id3FileSize] => 283718 [parentId] => [guid] => [pubdateTimezone] => Sydney [originalFilename] => Leading With Compassion .mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => 2 [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #11: Leading With Compassion with Cecille Heath [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 22:38 >In these uncertain times, our colleagues might need...
  • Array ( [id] => 7ed4b4e4-031e-11eb-a869-0f876ed13086 [createdAt] => 2020-09-30T09:11:47.659-04:00 [updatedAt] => 2020-12-27T23:41:33.385-05:00 [title] => #10: Virtual Meeting Pro Tips with Nina Sunday [pubdate] => 2020-09-16T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/zoom-virtual-meeting-tips-every-manager-should-know/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/7ed4b4e4-031e-11eb-a869-0f876ed13086/image/uploads_2F1601990235422-491u4lyhi0g-d5546bc1bde9d4a5d7d9c56d0c61ea0a_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 10 [subtitle] => Interview with Certified Virtual Presenter, Nina Sunday. [summary] =>

    < 36:30 >

    This episode we're turning the mic around for a reverse interview with Nina Sunday by Pip Savaris, one of Nina's inhouse assistants.

    Talking points include:

    - Best practice for leading online team meetings

    - Pro tips to look and sound professional

    - Tools and functions that make the presentation engaging and interactive

    - What leaders should NEVER do in a meeting 

    Nina Sunday says,

    'A manager needs to become competent with all the bells and whistles of their platform, whether MS Teams, Zoom, GoToMeeting, Webex, etc. I've used all these platforms, and in this session I'll discuss equipment and setup relevant to all online presenting, while including advanced tips for engagement.'

    Certified Virtual Presenter, Nina Sunday (CSP, BA, Dip Ed), is an international virtual presenter and face-to-face workshop leader in Australia on productivity, communication and workplace culture.

    Producer of the business podcast, Manage Self, Lead Others Nina Sunday interviews key experts in self-leadership and leading others, highlighting emerging trends since COVID.

    Her book, Workplace Wisdom for 9 to thrive; Proven Tactics and Hacks to Get Ahead in Today’s Workplace’ is a selection of the C-Suite Network Book Club.

    Founder and Managing Director of training company, Brainpower Training Pty Ltd, www.BrainpowerTraining.com.au, she leads a team of Facilitators Australia-wide.

    Video version can be viewed here: https://www.brainpowertraining.com/Q&A-10-zoom-tips

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7ed4b4e4-031e-11eb-a869-0f876ed13086/stripped_67fbdf176904b78f45fc277a92bd0a77.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN6153455659.mp3 [size] => 70091755 [duration] => 2190.37 [uid] => CSN6153455659 [originalUrl] => https://mcdn.podbean.com/mf/web/frk28h/Nina_Live_Q_A_10awiks.mp3 [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7ed4b4e4-031e-11eb-a869-0f876ed13086/id3/e4f00c4b919a693a1fe56302b080abdc.mp3 [id3FileProcessing] => [id3FileSize] => 283718 [parentId] => [guid] => ninasunday.podbean.com/b7e2f091-c508-3715-81a6-a29933a8f0b7 [pubdateTimezone] => Sydney [originalFilename] => [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #10: Virtual Meeting Pro Tips with Nina Sunday [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 36:30 >This episode we're turning the mic around for...
  • Array ( [id] => 7eba34ac-031e-11eb-a869-33dc40298f1e [createdAt] => 2020-09-30T09:11:47.480-04:00 [updatedAt] => 2020-12-06T20:27:31.369-05:00 [title] => #9: Safety Working From Home with Dr. David McIvor [pubdate] => 2020-09-02T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/safety-working-from-home/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/7eba34ac-031e-11eb-a869-33dc40298f1e/image/uploads_2F1602914123506-18hsq6hppzd-f1216c4ea73a04a9f123f7dfe69c39aa_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 11 [subtitle] => Interview with Safety expert, David McIvor, PhD. [summary] =>

    < 29:01 >

    David McIvor Ph.D., author of 'Working From Home Safety Handbook', published 2018 explores traps and pitfalls associated with working from home and offers suggestions on how to avoid them.

    Talking points include:

    - Ergonomics of the home office

    - Safety and Security of the home workplace

    - Setting boundaries: claiming ‘My Space’ and ‘My Time’

    - Psychological safety and avoiding psychosocial hazards

    - Accepting the new normal, adapting and appreciating the benefits. 

    DR DAVID MCIVOR Ph.D. is an Australian workplace health and safety consultant and trainer with over 30 years’ experience. A Chartered OHS Professional with the Australian Institute of Health and Safety, David is a Member of the Ergonomics Society of Australia, a Professional Member of Professional Speakers Australia and an Inaugural Fellow of the Australian Institute of Company Directors.

    Link to the free checklists: https://worksafety.safechkout.net/wfh-downloads

    To get a copy of Dr. McIvor's book: http://www.worksafetyathome.com.au/

    Video version can be viewed here: https://www.brainpowertraining.com/q-a-11-david-mcivor-1


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7eba34ac-031e-11eb-a869-33dc40298f1e/stripped_026cf1e8678b154f5621345e21986d41.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN8168825769.mp3 [size] => 55738200 [duration] => 1741.82 [uid] => CSN8168825769 [originalUrl] => https://mcdn.podbean.com/mf/web/kmwdhi/Safety_Work_From_Home6r45v.m4a [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7eba34ac-031e-11eb-a869-33dc40298f1e/id3/92f671d30175fa1577035b85ee672ad6.mp3 [id3FileProcessing] => [id3FileSize] => 283712 [parentId] => [guid] => ninasunday.podbean.com/230d1910-384d-3a5f-9f68-eae050904413 [pubdateTimezone] => Sydney [originalFilename] => Safety Work From Home.mp3 [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #9: Safety Working From Home with Dr. David McIvor [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 29:01 >David McIvor Ph.D., author of 'Working From Home...
  • Array ( [id] => 7eeee35a-031e-11eb-a869-db3e6ac0abab [createdAt] => 2020-09-30T09:11:47.830-04:00 [updatedAt] => 2020-12-06T20:27:45.543-05:00 [title] => #8: Mistakes managing a remote team with Kirk Fisher [pubdate] => 2020-08-19T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/managing-a-remote-team-what-mistakes-do-managers-make-that-impact-profitability-productivity-and-employee-turnover/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/7eeee35a-031e-11eb-a869-db3e6ac0abab/image/uploads_2F1602914194570-ozio1hztu8l-0296d036c8d9edf8884262a237d0de21_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 9 [subtitle] => Managing a remote team, what mistakes do managers make? [summary] =>

    < 28:33 >

    Based on the findings of a recent Gallup global meta-analysis of 62,965 business units and teams and published in the organizational science journal, Human Performance, May 2020, Nina Sunday interviews Australian Leadership expert, Kirk Fisher.

    This global study identifies five attributes that differentiate resilient business unit cultures from others:

    1. Clear expectations.

    2. Right materials and equipment.

    3. Opportunities for employees to do what they do best. 

    4. Connection to the mission or purpose of the organization.

    5. Coworkers committed to quality work. 

    Talking points include:

    • COVID as an opportunity to reinvent what we do and how we do it
    • Communication, connection, feedback. If you’ve been doing it a little bit; now you need to do it a lot!
    • Importance of one-on-one meetings (conversations).
    • Meetings – don’t mix remote and in-person attendees. If one is remote, make everyone remote.
    • How does a manager develop their EQ?
    • What is the silver lining in COVID?
    • Where do you find hope?


    WORK CITED:

    'Is Your Culture Resilient Enough to Survive Coronavirus'. https://www.gallup.com/workplace/311270/culture-resilient-enough-survive-coronavirus.aspx 

    Video version can be viewed here: https://www.brainpowertraining.com/Q&A-9-mistakes-managing-remotely


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7eeee35a-031e-11eb-a869-db3e6ac0abab/stripped_2928c3f532b0be212d4da4baa30b4a97.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN1250792500.mp3 [size] => 54808659 [duration] => 1712.77 [uid] => CSN1250792500 [originalUrl] => https://mcdn.podbean.com/mf/web/3weg4q/Kirk_Q_A_9bo3l4.mp3 [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7eeee35a-031e-11eb-a869-db3e6ac0abab/id3/69723f1c611e647c56ea5668190a79de.mp3 [id3FileProcessing] => [id3FileSize] => 284358 [parentId] => [guid] => ninasunday.podbean.com/6104e871-68d0-37ee-b0f1-c526383f400b [pubdateTimezone] => Sydney [originalFilename] => [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #8: Mistakes managing a remote team with Kirk Fisher [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 28:33 >Based on the findings of a recent Gallup...
  • Array ( [id] => 8033e148-031e-11eb-a869-c3c0ff238f37 [createdAt] => 2020-09-30T09:11:49.961-04:00 [updatedAt] => 2020-12-06T20:28:04.873-05:00 [title] => #7: 'Resetting Normal' study changes the world of work, with Mark Jones. [pubdate] => 2020-08-05T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/episode-7-covid-19-changed-the-world-of-work-forever-what-is-emerging-as-new-best-practice-for-employers/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/8033e148-031e-11eb-a869-c3c0ff238f37/image/uploads_2F1602914026447-aj36x0qytwm-a1154dad53f7c6509e2629bf7aab439a_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 8 [subtitle] => What is emerging as new best practice for employers? [summary] =>

    < 28:22 >

    Research published 30 June 2020 by the Adecco Group, 'Resetting Normal: Defining the new era of work', captures input from 8,000 office-based workers in eight countries. Five trends are emerging. 

    In this episode, I interview highly commended former Royal Australian Air Force Leadership expert, Mark Jones, about these 5 changes to workplace culture:

    1. The future of work will be flexible. A hybrid model of a perfect mix of remote and office work will be the norm.

    2. Tracking results, not number of hours, as the new way to measure productivity.

    3. High-EQ leadership is the new best practice, but leaders need to lift their game in that area. Workers want leaders to display more empathy and support for their mental wellbeing during worklife after the pandemic. Managers will need help knowing these new norms and behaviours.

    4. Increased appetite for upskilling in digital skills as well as soft skills and how to manage remote working.

    5. Workers surveyed feel it’s up to employers to understand there’s a shift, and be proactive to drive these changes (not rely on workers to ask for it).

    MARK JONES, Dip. Assessment and Workplace Training, RAAF Leadership training, NLP Practitioner, former Leadership trainer with the Royal Australian Air Force, is a dynamic Leadership Facilitator (Brisbane) with over 19 years’ experience in learning and development. 

    Formerly a Senior Facilitator in Airmen Leadership for the Royal Australian Air Force (RAAF), the Commander of RAAF Training awarded Mark a commendation for excellence in Leadership training. 

    He can be reached through Brainpower Training Pty Ltd and info@brainpowertraining.com.au

    Video version available here: https://www.brainpowertraining.com/Q&A-8-resetting-normal-defining-the-new-era-of-work


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/8033e148-031e-11eb-a869-c3c0ff238f37/stripped_477312992549a06cbc6fd86b339f36e7.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN2941740927.mp3 [size] => 54475964 [duration] => 1702.37 [uid] => CSN2941740927 [originalUrl] => https://mcdn.podbean.com/mf/web/nbah3m/mark_jones_q_a_89jtvh.mp3 [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/8033e148-031e-11eb-a869-c3c0ff238f37/id3/788e4415e07cc816975809cd603049d4.mp3 [id3FileProcessing] => [id3FileSize] => 285124 [parentId] => [guid] => ninasunday.podbean.com/29e3b07a-5e7c-32a0-a4ec-1d5b47e09e63 [pubdateTimezone] => Sydney [originalFilename] => [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #7: 'Resetting Normal' study changes the world of work, with Mark Jones. [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 28:22 >Research published 30 June 2020 by the Adecco...
  • Array ( [id] => 8001c8ca-031e-11eb-a869-9779709a961f [createdAt] => 2020-09-30T09:11:49.632-04:00 [updatedAt] => 2021-05-22T17:12:16.396-04:00 [title] => #6: Millennials change how B2B selling works, with Matt Featherstone [pubdate] => 2020-07-22T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/episode-7-futureproofing-sales-3-unobvious-changes-to-selling-as-millennials-become-decision-makers/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/8001c8ca-031e-11eb-a869-9779709a961f/image/uploads_2F1602914235309-bcadpukpgk7-9c0e7824a7e5f140a83f846d7e25185e_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 7 [subtitle] => [summary] =>

    < 28:33 >

    Nina Sunday interviews Brainpower Training Selling Skills expert, Matt Featherstone.

    Talking points include:

    - What sellers need to know to influence millennial B2B decision-makers

    - When making a buying decision, millennials prefer to self-educate

    - Why it's crucial for a seller to avoid the ’telling’ trap

    - How millennials are influenced and who do they take advice from?

    - How to 'nudge' a millennial to know what they don’t know

    Matt Featherstone BA (Psych), Cert. Adv. Facilitation Adult Lrning, Cert IV Training and Assessment is an experienced Facilitator in Sales, Key Account Management and Winning Tenders and Bids.

    After nine years IBM, Matt was promoted to Senior Manager, Product Strategy. During five years at Telstra Business Services Group (Corporate) he became National General Manager. Subsequently, he joined another telco, Macquarie Telecom, then other tech startups.

    If you'd like Matt Featherstone to work with your people for either virtual online or face-to-face (Sydney) sales training, he can be contacted through Brainpower Training Pty Ltd or info@brainpowertraining.com.au .

    Video version can be viewed here: https://www.brainpowertraining.com/Q&A-7-Millennial-Decision-Makers


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/8001c8ca-031e-11eb-a869-9779709a961f/stripped_bfd36fbf19cb87c7cc1459a83bad3bf9.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN9769593094.mp3 [size] => 54822870 [duration] => 1713.21 [uid] => CSN9769593094 [originalUrl] => https://mcdn.podbean.com/mf/web/9z4yik/q_a_7_mattb0zpn.mp3 [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/8001c8ca-031e-11eb-a869-9779709a961f/id3/bca1d8ebe62fda2e8360323c1bec224c.mp3 [id3FileProcessing] => [id3FileSize] => 283636 [parentId] => [guid] => ninasunday.podbean.com/138f5c52-3aaf-3fbc-8662-a86eda8e0bfb [pubdateTimezone] => Sydney [originalFilename] => [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #6: Millennials change how B2B selling works, with Matt Featherstone [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 28:33 >Nina Sunday interviews Brainpower Training Selling Skills expert,...
  • Array ( [id] => 7fc36ce2-031e-11eb-a869-c7acd1f52099 [createdAt] => 2020-09-30T09:11:49.223-04:00 [updatedAt] => 2020-12-06T20:29:18.426-05:00 [title] => #5: Why a team needs to co-create its own Vision and Mission, with Cecille Heath. [pubdate] => 2020-07-08T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/episode-6-your-organisation-may-have-a-vision-and-mission-but-why-should-a-team-co-create-its-own/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/7fc36ce2-031e-11eb-a869-c7acd1f52099/image/uploads_2F1602914282687-71figppbc6s-47de2896cb7f49b7666edd7f5fd078f1_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 6 [subtitle] => Nina Sunday interviews Strategic Planning Facilitator, Cecille Heath. Video version available here: https://www.brainpowertraining.com/live-q-aRecently a client from a large government organisation contacted Nina Sunday for a facili... [summary] =>

    < 20:48 >

    Nina Sunday interviews Australian Strategic Planning Facilitator, Cecille Heath. 

    Recently a client from a large government organisation contacted Nina Sunday for a facilitated session with their IT team to co-create their own Vision and Mission statement, as distinct from the big organisation goal, and one they can identify with and commit to.

    That got her wondering, do more teams need to do this? She asked Sydney-based Facilitator, Cecille Heath.

    Leading mission and vision sessions with teams is what Cecille does, both as face-to-face and live virtual sessions.

    This episode explores:

    - What is the difference between a Vision and a Mission?

    - Why should a team have its own Vision/Mission statement and how does it help them?

    - Are some Vision / Mission statements trite and uninspiring?

    CECILLE HEATH B. App Sc (Computing), Grad. Dip. Corporate and Applied Finance (Securities Institute), Cert IV (TAE) Training and Assessment.

    Former Principal of global consultancy, Rogen International, Cecille managed a team of trainers specializing in driving better business performance through persuasive communication skills and strategies. Cecille has delivered training and strategy sessions to a long list of top 500 clients.

    Accreditations include The Predictive Index, Strength Deployment Inventory, NLP (Neuro-Linguistic Programming) Louis Allen Worldwide Management System and Conflict Resolution (current).

    Video version available here: https://www.brainpowertraining.com/q-a-6-cecille-heath


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7fc36ce2-031e-11eb-a869-c7acd1f52099/stripped_6304b4089172bc4ce6d11e4cd13f4003.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN8074317956.mp3 [size] => 39950210 [duration] => 1248.44 [uid] => CSN8074317956 [originalUrl] => https://mcdn.podbean.com/mf/web/85tiua/cecille_q_aacb5o.mp3 [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7fc36ce2-031e-11eb-a869-c7acd1f52099/id3/7e4992bc74399748adecd83e8fa1e7af.mp3 [id3FileProcessing] => [id3FileSize] => 284710 [parentId] => [guid] => ninasunday.podbean.com/df4808de-3859-34bb-89a8-57b1767ef5a7 [pubdateTimezone] => Sydney [originalFilename] => [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #5: Why a team needs to co-create its own Vision and Mission, with Cecille Heath. [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 20:48 >Nina Sunday interviews Australian Strategic Planning Facilitator, Cecille...
  • Array ( [id] => 7fac9e7c-031e-11eb-a869-b3968ff95fe5 [createdAt] => 2020-09-30T09:11:49.073-04:00 [updatedAt] => 2020-12-06T20:30:15.810-05:00 [title] => #4: Amid COVID, leaders can't lead same as they've always done, with John Prentice. [pubdate] => 2020-06-24T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/episode-5-people-dont-quit-companies-they-quit-managers/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/7fac9e7c-031e-11eb-a869-b3968ff95fe5/image/uploads_2F1602914312389-tyrzmiqw9dh-fba34f093810b7eec8254975d9762869_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 5 [subtitle] => Leaders need to authentically connect with their people working from home (WFH). [summary] =>

    Nina Sunday interviews Australian Change expert, John Prentice.

    With people working from home amid COVID means that employees may re-assess what they really want out of their work life.

    To retain top talent, Leaders need to authentically connect with their people, especially if they're working from home (WFH).

    At the same time, when people return to the office, be prepared for conversations about what their people have been reflecting on during their WFH time, including their career trajectory.

    JOHN PRENTICE, B Ec, Cert Prof Devt (Wharton) has over 20 years’ experience in change and people development. He’s accredited to lead Prosci® Certification and is an accredited ExperiencePoint® facilitator, leading virtual, gamified business simulations for change management and innovation.

    He can be contacted through Brainpower Training Pty Ltd and info@brainpowertraining.com.au

    Video version available here: https://www.brainpowertraining.com/Q&A-5-ADKAR-Awareness


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7fac9e7c-031e-11eb-a869-b3968ff95fe5/stripped_52354dd953f8e934c431ab9dd6b767c7.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN2226953347.mp3 [size] => 53116760 [duration] => 1659.9 [uid] => CSN2226953347 [originalUrl] => https://mcdn.podbean.com/mf/web/gyw7rv/john.mp3 [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7fac9e7c-031e-11eb-a869-b3968ff95fe5/id3/76855a9b59b7c04955404aeb266159bf.mp3 [id3FileProcessing] => [id3FileSize] => 283188 [parentId] => [guid] => ninasunday.podbean.com/524bd305-639e-31cd-90d2-305ab8f42337 [pubdateTimezone] => Sydney [originalFilename] => [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #4: Amid COVID, leaders can't lead same as they've always done, with John Prentice. [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • Nina Sunday interviews Australian Change expert, John Prentice.With people working...
  • Array ( [id] => 7f4893a0-031e-11eb-a869-9b88f0b3a3e6 [createdAt] => 2020-09-30T09:11:48.415-04:00 [updatedAt] => 2020-12-27T23:41:07.098-05:00 [title] => #3: Working from home, get more of the right things done, with Nina Sunday. [pubdate] => 2020-06-10T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/episode-4-1595387538/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/7f4893a0-031e-11eb-a869-9b88f0b3a3e6/image/uploads_2F1602914343207-l1dqtqfvusj-a1963aeffe7a09b370a715d4d13a0ad0_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 4 [subtitle] => What are the biggest no-nos working from home that contribute to feeling under pressure? [summary] =>

    This episode we're turning the mic around for a reverse interview with Nina Sunday by Pip Savaris, one of Nina's inhouse assistants.

    Nina shares the biggest no-nos she observes most of the workforce is doing which actually contributes to people feeling under pressure and out of control.

    Nina Sunday recently conducted a client survey which showed the number one issue for people working from home (as well as in-office) is how to overcome feelings of overwhelm and mind churn (where the mind keeps going over and over everything they have to do).

    'Multi-tasking is a myth', says Nina Sunday. 'It's really switch-tasking. Neuroscience tells us this start/stop/start activity is interruptive and tough on our brains. In fact, it costs us time instead of saving time, and makes us prone to mistakes. It also saps our energy.'

    ABOUT NINA SUNDAY

    Certified Virtual Presenter, Nina Sunday (CSP, BA, Dip Ed), is an international virtual presenter and face-to-face workshop leader in Australia on productivity, communication and workplace culture.

    Producer of the business podcast, Manage Self, Lead Others Nina Sunday interviews key experts in self-leadership and leading others, highlighting emerging trends since COVID.

    Her book, Workplace Wisdom for 9 to thrive; Proven Tactics and Hacks to Get Ahead in Today’s Workplace’ is a selection of the C-Suite Network Book Club.

    Founder and Managing Director of training company, Brainpower Training Pty Ltd, www.BrainpowerTraining.com.au, she leads a team of Facilitators Australia-wide.

    Video version available here: https://www.brainpowertraining.com/Q&A-4-Priority-Management

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7f4893a0-031e-11eb-a869-9b88f0b3a3e6/stripped_ca934c76ef15dbeba079e98c11267cb3.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN2138110386.mp3 [size] => 52902765 [duration] => 1653.21 [uid] => CSN2138110386 [originalUrl] => https://mcdn.podbean.com/mf/web/t3pbza/my_movie_7b3v6f.mp3 [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7f4893a0-031e-11eb-a869-9b88f0b3a3e6/id3/5fc03702ad11a73139ed1975bfc7ca67.mp3 [id3FileProcessing] => [id3FileSize] => 284380 [parentId] => [guid] => ninasunday.podbean.com/35134d4a-883e-359d-87cf-e406a33ee126 [pubdateTimezone] => Sydney [originalFilename] => [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #3: Working from home, get more of the right things done, with Nina Sunday. [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • This episode we're turning the mic around for a reverse...
  • Array ( [id] => 7f27ea2e-031e-11eb-a869-d7e377f88045 [createdAt] => 2020-09-30T09:11:48.205-04:00 [updatedAt] => 2020-12-06T20:31:28.125-05:00 [title] => #2: Since COVID, it's time to create a fresh strategic plan, with Kirk Fisher. [pubdate] => 2020-05-27T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/episode-3-in-a-world-turned-upside-down-is-it-back-to-the-drawing-board-to-create-a-fresh-strategic-plan/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/7f27ea2e-031e-11eb-a869-d7e377f88045/image/uploads_2F1602914377152-1hcjqr2l3udj-78fd898e92d80805197a58014073abc3_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 3 [subtitle] => How do leaders find their way when fresh strategy is needed? [summary] =>

    < 27:21 >

    Nina Sunday interviews Australian Leadership expert, Kirk Fisher (Melbourne) about how leaders find their way when fresh strategy is needed.

    It is easy for a leadership team to be overwhelmed by the choices they need to make in a business world turned upside down. 

    Kirk Fisher's approach: 

    — Use observation, to develop perspectives about what is really going on.

    — Use the right level of planning for the complexity of that situation.

    — Effectively test and feed back into the system.

    KIRK FISHER MA (Human Development), B Music, Dip Business, Dip Business HR

    held senior leadership positions - Principal Director of Learning and Development at Workplace Training Advisory of Australia and Director and Head of School at National Excellence in Schools Leadership Institute.

    Kirk is skilled in Adaptive Leadership and successfully trained as an Advanced Facilitator with the Groupwork Institute of Australia. He also authored and presented papers on Leadership, Education and Mindfulness and worked in Cultural Change, Communication and Leadership for government and corporate clients.

    Accredited in Human Synergistics LSI and OSI, and IECL Level 1 and 2 Executive Coaching, he can be contacted through Brainpower Training Pty Ltd or info@brainpowertraining.com.au

    Video version can be viewed here: https://www.brainpowertraining.com/Q&A-3-Strategic-Planning


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7f27ea2e-031e-11eb-a869-d7e377f88045/stripped_bb3c554d2635b3dc7df743a1a5c64c7e.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN9319621581.mp3 [size] => 52535797 [duration] => 1641.74 [uid] => CSN9319621581 [originalUrl] => https://mcdn.podbean.com/mf/web/t3hpye/kirk.mp3 [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7f27ea2e-031e-11eb-a869-d7e377f88045/id3/10d7044a364f651aa5c2ebe7316ae56b.mp3 [id3FileProcessing] => [id3FileSize] => 284170 [parentId] => [guid] => ninasunday.podbean.com/ed26dfba-607e-3ce0-a819-265fac3c8d60 [pubdateTimezone] => Sydney [originalFilename] => [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #2: Since COVID, it's time to create a fresh strategic plan, with Kirk Fisher. [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 27:21 >Nina Sunday interviews Australian Leadership expert, Kirk Fisher...
  • Array ( [id] => 7f9555be-031e-11eb-a869-8b1c39742d9b [createdAt] => 2020-09-30T09:11:48.919-04:00 [updatedAt] => 2020-12-06T20:31:42.734-05:00 [title] => #1: Don't micromanage your remote team, with Mark Jones. [pubdate] => 2020-05-13T05:00:00.000-04:00 [link] => https://ninasunday.podbean.com/e/episode-1-dont-micromanage-your-remote-team-empower-them-instead/ [author] => Nina Sunday [imageFile] => https://megaphone.imgix.net/podcasts/7f9555be-031e-11eb-a869-8b1c39742d9b/image/uploads_2F1602914413411-545jf9eyffn-0f682c07debb07ecbc6726a146c72ec0_2FCSR_Manage_Self_Lead_Others-FINAL.png?ixlib=rails-2.1.2 [explicit] => [episodeType] => full [seasonNumber] => [episodeNumber] => 1 [subtitle] => Managers who used to micromanage in-office are attempting, amid COVID, to micromanage their working-from-home team. What's wrong with that? [summary] =>

    < 22:48 >

    The new remote working reality requires a flexible approach. Find out how to empower your team to confidently problem-solve and make competent and intelligent decisions. 

    Nina Sunday interviews Mark Jones, former Leadership trainer with the Royal Australian Air Force and expert on leading people.

    ===

    MARK JONES, former Leadership trainer with the Royal Australian Air Force, is a dynamic Leadership Facilitator (Brisbane) with over 19 years’ experience in learning and development. 

    Formerly a Senior Facilitator in Airmen Leadership for the Royal Australian Air Force (RAAF), the Commander of RAAF Training awarded Mark a commendation for excellence in Leadership training. 

    He can be contacted through info@brainpowertraining.com.au

    Video version can be viewed here: https://www.brainpowertraining.com/Q&A1-empower-your-team


    About Nina Sunday CSP


    In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID.


    A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today’s workplace’ is a selection of the C-Suite Book Club. 

    For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram

    [audioFile] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7f9555be-031e-11eb-a869-8b1c39742d9b/stripped_f6bef3da839efede93d7bd8aabd95489.mp3 [downloadUrl] => https://traffic.megaphone.fm/CSN7795068825.mp3 [size] => 43794599 [duration] => 1368.58 [uid] => CSN7795068825 [originalUrl] => https://mcdn.podbean.com/mf/web/jdngk6/episode_1_-_mark_jonesbddrr.mp3 [bitrate] => 256 [samplerate] => 44100 [channelMode] => stereo [vbr] => [audioFileProcessing] => [podcastId] => 7e5302d2-031e-11eb-8994-3302ea7d1c57 [preCount] => 1 [postCount] => 1 [insertionPoints] => Array ( ) [id3File] => https://megaphone-prod.s3.amazonaws.com/podcasts/7e5302d2-031e-11eb-8994-3302ea7d1c57/episodes/7f9555be-031e-11eb-a869-8b1c39742d9b/id3/48cc2303a9a746ba754adfa8f329807e.mp3 [id3FileProcessing] => [id3FileSize] => 283052 [parentId] => [guid] => ninasunday.podbean.com/fab6b26d-660c-316b-97b4-4bf6c28541ff [pubdateTimezone] => Sydney [originalFilename] => [preOffset] => 0.0 [postOffset] => 0.0 [spotifyIdentifier] => [expectedAdhash] => [audioFileUpdatedAt] => [draft] => [externalId] => [cleanTitle] => #1: Don't micromanage your remote team, with Mark Jones. [customFields] => [podcastTitle] => Manage Self, Lead Others. Nina Sunday presents. [networkId] => 350149ba-8137-11e8-b024-4351158a124b [podcastAuthor] => Nina Sunday [podcastItunesCategories] => Array ( [0] => Management ) [advertisingTags] => Array ( ) [mainFeed] => 1 [adFree] => )
  • < 22:48 >The new remote working reality requires a flexible...
Manage Self, Lead Others. Nina Sunday presents.

Manage Self, Lead Others. Nina Sunday presents.

The Manage Self, Lead Others podcast on C-Suite Radio is a weekly show for experienced and aspiring people managers to explore ways to elevate and... Read More