But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
Understanding Your Competitor’s Customer Experience
Have you evaluated your competitor’s customer experience?
Customers are certainly judging your customer experience. But did you know they’re also judging the experience your competitors provide? So how do you know if your customer experience is keeping up with competitors? It’s easier than you think, and Jeannie is here to make it even easier for you with some tips that the C-Suite can use today.
Not only will you find things your competitors are doing better, but you will also uncover hidden differentiators you can use to beef up your marketing.
Hey C-Suite. Ready to find some quick wins? Listen in!
Learn more about Adam and about CTS Service Solutions’ customer service consulting and training at Customers That Stick™.
Learn more about Jeannie and stay current on the latest customer experience trends and insights at 360Connext.
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